salesforce Remote Jobs

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8d

Senior Analytics Engineer I

RemoteRemote-EMEA
scalasqlsalesforceDesignc++pythonAWS

Remote is hiring a Remote Senior Analytics Engineer I

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

  • A chance to work on creating data models that guide incredibly important commercial initiatives
  • Opportunity to work on extremely cross-functional initiatives (incl. Sales, Marketing, Finance, Data Engineering & of course Analytics) to broaden big picture knowledge
  • A chance to set standards for high quality analytics engineering practices within the Revenue Analytics team
  • Vast autonomy around your schedule, influence on tooling and the crafting of technical solutions

What you bring

  • 4+ years of experience in data/analytics/software engineering (Data Analysts or Scientists with demonstrated analytics engineering skills also welcome)
  • Top-Tier written & oral communication skills with the ability to adapt and explain complex technical topics for less technical audiences
  • Experience with SQL, ETL, data modelling, and at least one programming/scripting language (e.g. Python, C++, C#, Scala, etc.)
  • Proficient understanding of software engineering practices, including version control, CI/CD, testing and documentation
  • Working knowledge of dbt as well as a data pipeline orchestration tool
  • A pragmatic mindset with a focus on delivering practical solutions and rolling up the sleeves to make an impact, and a desire to collaborate with Data Engineers, Analysts & Business Users
  • Writes and speaks fluent English

Nice To Have:

  • Startup/Scaleup Experience, AWS Knowledge, Comfort with distributed & remote teams, EMEA Location, SalesForce Data Experience, Hands-On familiarity with a BI Tool such as Tableau/Looker
  • It's not required to have experience working remotely, but considered a plus

Job Responsibilities

  • Design, build, and maintain databases and automated data processes, leveraging Python libraries, Scripting and SQL, with a focus on clarity, consistency, and accuracy of data across various platforms and systems
  • Merging, Cleaning & Aggregating data from different tools & platforms (e.g. Funnel.io, SalesForce, HubSpot, Ad Platforms such as Meta) to create an end-to-end unified picture of Sales, Marketing & Revenue Analytics
  • Building & Maintaining internal tooling and data aggregations for effective reporting & visualizing of KPIs in dashboards, particularly around time-series metrics
  • Liaising productively with Data Analysts and business teams to ensure that data products & solutions built are not only technically sound but highly effective and widely useful
  • Bring polished data to Data Analysts and eventually to decision-makers, building pipelines, automations, aggregations and transformations that enable useful insights into Sales, Marketing & Revenue Performance
  • Collaborate closely with our data engineering and analytics teams to ensure data reliability, scalability, and accuracy

Practicals

  • You'll report to: Director Of Revenue Analytics
  • Direct reports: None
  • Team: Go-To-Market
  • Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify;
  • Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $42,750 USD to $96,200 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Roughly 6 hours across 6 weeks

  1. Interview with recruiter
  2. Interview with future manager
  3. Technical interview with a data/analytics engineer (and maybe manager)
  4. Interview with team members (no managers present)
  5. Prior employment verification check

 

 

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

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8d

Partner Manager

B2Bsalesforcec++

VerifiedFirst is hiring a Remote Partner Manager

Partner Manager - VerifiedFirst - Career PageWork/life balance (no nights or we

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8d

Provider Growth Associate

Modern HealthRemote - US
Bachelor's degreesalesforce

Modern Health is hiring a Remote Provider Growth Associate

Modern Health 

Modern Healthis a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to helpalltheir employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

We are a female-founded company backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 500+ global companies like Lyft, Electronic Arts, Pixar, Clif Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status. 

We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune's Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday. 

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!

The Role

We are looking for a meticulous and well-organized individual to join our team as a Provider Growth Associate. In this role, you'll dive into the heart of recruiting, helping us find the right provider talent to fuel our company's growth. This position offers the opportunity to flex into recruiting while collaborating closely with our marketing associate on the Provider Growth team.

This position is not eligible to be performed in Hawaii.

What You’ll Do

  • Utilize various traditional sourcing methods, including job boards, social media platforms, and professional networks, to identify and engage potential candidates for our open provider positions
  • Scrutinize LinkedIn profiles of potential candidates, extract pertinent information, and update our candidate database accordingly
  • Conduct comprehensive research to find contact details of potential candidates, ensuring a robust talent pipeline
  • Enter candidate information meticulously into Salesforce or similar CRM systems, ensuring accuracy and completeness
  • Collaborate closely with the Provider Network Coverage team to accurately grasp candidate requirements and preferences
  • Support the recruitment team by crafting outreach messages to attract candidates
  • Uphold data integrity and consistency within our databases through regular audits and proactive updates
  • Work with the marketing associate on the growth team, aligning talent acquisition efforts with overarching growth strategies

Who You Are

  • A bachelor's degree or equivalent experience in human resources, business administration, or a related field
  • Demonstrated experience in talent sourcing, whether in-house or within a staffing agency
  • Proficiency in leveraging LinkedIn and other sourcing tools effectively
  • Exceptional attention to detail and organizational prowess
  • Ability to thrive in an autonomous environment, juggling multiple priorities in a fast-paced setting
  • Previous exposure to Salesforce or similar CRM systems is advantageous
  • Excellent communication and interpersonal skills to foster effective collaboration with team members and candidates alike

Benefits

Fundamentals:

  • Medical / Dental / Vision / Disability / Life Insurance 
  • High Deductible Health Plan with Health Savings Account (HSA) option
  • Flexible Spending Account (FSA)
  • Access to coaches and therapists through Modern Health's platform
  • Generous Time Off 
  • Company-wide Collective Pause Days 

Family Support:

  • Parental Leave Policy 
  • Family Forming Benefit through Carrot
  • Family Assistance Benefit through UrbanSitter

Professional Development:

  • Professional Development Stipend

Financial Wellness:

  • 401k
  • Financial Planning Benefit through Origin

But wait there’s more…! 

  • Annual Wellness Stipend to use on items that promote your overall well being 
  • New Hire Stipend to help cover work-from-home setup costs
  • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
  • Monthly Cell Phone Reimbursement

Equal Pay for Equal Work Act Information

Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.


Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.

Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.

San Francisco Bay Area
$62,100$73,000 USD
All Other California Locations
$55,890$65,700 USD
Colorado
$46,573$54,750 USD
New York City
$62,100$73,000 USD
All Other New York Locations
$49,680$58,400 USD
Seattle
$55,890$65,700 USD
All Other Washington Locations
$49,680$58,400 USD

Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

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8d

Enablement Platform Engineer

snowflakecomputingRemote, CA, USA
tableausqlsalesforcepython

snowflakecomputing is hiring a Remote Enablement Platform Engineer

Build the future of data. Join the Snowflake team.

As an Enablement Platform Data Engineer, you will play a pivotal role in translating raw data into actionable insights and tool efficiency within the sales enablement ecosystem utilizing Snowflake’s world-class Data Platform. Collaborating closely with your peers across the Enablement team, you will leverage advanced analytics to optimize & then automate our Content Management System (CMS), Knowledge Management System (KM), Learning Management System (LMS), and integrate data from Salesforce (CRM) and other relevant sources.

AS ANEnablement Platform Data EngineerAT SNOWFLAKE, YOU WILL:

  • Engage with sales teams, sales engineers, product marketing, and other stakeholders to understand their specific needs
  • Clean, preprocess, and validate raw data for accuracy and completeness in Snowflake
  • Analyze large, complex datasets across systems (CMS, LMS, KM, etc.) to optimize data flows within the sales enablement platform
  • Collaborate with data scientists, engineers, and domain experts to refine models, automation, and reporting
  • Develop predictive models to solve business problems such as personalized enablement, gamification, etc
  • Implement data-driven recommendations, improvements, reporting, and automation 
  • Clearly communicate technical concepts and results to both technical and non-technical stakeholders

 

OUR IDEALEnablement Platform Data EngineerWILL HAVE:

  • Master's in a quantitative field (Statistics, Mathematics, Computer Science, etc.) or relevant work experience
  • Proficiency in Python and SQL programming languages
  • Experience in consuming REST APIs
  • Strong understanding of statistical modeling, machine learning algorithms, and data visualization techniques.
  • Experience with relevant tools and frameworks such as TensorFlow, PyTorch, or scikit-learn.
  • Excellent problem-solving skills and the ability to thrive in a fast-paced, collaborative environment
  • Working knowledge of OLAP systems (such as Snowflake) and visualization software (such as Tableau or Streamlit)
  • Certifications or knowledge of sales enablement or relevant technologies (CMS, LMS, KM, etc.)
  • Knowledge of CRM systems and their integration with sales tools
  • Familiarity with content management and creation tools (Slido, Kahoot, etc.)

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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8d

Business Development Intern

ALURwanda, Mauritius, Remote
salesforceDesign

ALU is hiring a Remote Business Development Intern

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

ABOUT THE ROLE

ALU and the ALU School of Business,  as part of the African Leadership University Group, are reimagining Executive Programs for the African market. We will be codesigning  executive development programs with  corporations, NGOs and government ministries so that their high-potential leaders are prepared to assume greater responsibility and leadership within their organizations while driving growth and impact in their day-to-day work.

ALU  is a pioneer in  transformative executive education in entrepreneurial leadership, using  proven learning models that have already  made its alumni standout employees in the corporate and NGO markets worldwide.  We will offer that same experience to  executive learners in our executive development programs.  Not only will   participants learn about overall business trends, as well as those in their particular industry, but they will also build a strong, wide-ranging foundation for problem-solving in the African context.

There is an opening for an intern to support the Business Development (BD) team in developing  executive education leads, drafting exec ed proposals, closing contracts and delivering programs. The position requires 15-20 hours per week. The successful candidate will be a mature person able to work independently on initiatives agreed with the head of Business Development or other members of the team. If you are looking for a collegial place to build skills and work toward results, consider this role.

RESPONSIBILITIES

  • General administration
  • USAID SAM.gov scanning for new RFP opportunities
  • Entry and maintenance of BD inputs into  Salesforce
  • Regular reporting/ tracking of  activity against targets
  • Assistance with  BD prospecting proposal development 
  • Meeting scheduling, preparation
  • Some logistics coordination
  • Other projects as they arise

REQUIREMENTS

Essential

  • Great organizational skills
  • Good understanding and  facility with Salesforce CRM software
  • Highly responsive to  emails, chats, messages, etc.
  • Self-starter able to take projects to completion with minimal supervision
  • Marketing/ customer service mindset
  • Comfort with Excel spreadsheets and Canva design app
  • Good command of English
  • Attention to detail

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9d

Lead Product Designer

CloudflareRemote US
salesforceDesignUXc++

Cloudflare is hiring a Remote Lead Product Designer

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Remote - US (except for SF Bay Area)

About our team:

We're a diverse group of creative people that love to learn, collaborate, and solve large-scale problems. We're looking for an inquisitive, curious, and talented Senior Product Designer to join our team.

Your work will impact and influence the user experience of a product used by millions of people daily. As a Senior Product Designer, you will work closely with other designers, engineers, product managers, and cross-functional stakeholders. While this is not a managerial role with direct reports, we expect our Senior Product Designers to lead by example and coach the team into doing their best work.

If you're a systems-thinking Senior Product Designer who's excited to work on significant, meaningful, and complex problems with real-world impact, come help us make the Internet better! We'd love to hear from you.

What you'll do

  • Demonstrate talent and passion for designing end-to-end developer experiences.
  • Distill complex problems into approachable steps through researching, sketching, and sharing ideas with your cross-functional team.
  • Partner with product managers and engineering leaders to work through technical tradeoffs that affect product roadmaps.
  • Partner with other designers on the developer platform design team to collaborate on shared patterns, product vision, and design goals.
  • Facilitate design reviews with cross-functional teams.
  • Share what you learn internally and with the broader public designer, developer, and product communities.
  • Influence and contribute to the internal design process and team culture, supporting the team's current and long-term objectives.
  • Bring in new tools and techniques to improve workflows, create designs, map out user flows, and share our work.
  • Make time to mentor other designers on the team and share your craft, learning as you teach.
  • Find ways to grow design's impact within the organization, spending time to share design decisions throughout the organization that would benefit other teams and product areas.

Examples of desirable skills, knowledge, and experience

  • Minimum 10 years working in professional UX / product design roles.
  • Deep understanding of human-centered design.
  • Excellent visual, written, and verbal communication skills.
  • Experience designing for Salesforce is a plus.
  • Technical expertise and an understanding of network services are a plus.
  • Understanding and interest in developer workflows and tools are a double plus

Compensation

Compensation may be adjusted depending on work location.

  • For Colorado-based hires: Estimated annual salary of $192,000- $234,000.
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $214,000- $262,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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9d

Enterprise Integrations Manager

CloudflareRemote Portugal
agileBachelor's degreesqlsalesforceDesignsassc++postgresqlmysql

Cloudflare is hiring a Remote Enterprise Integrations Manager

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the Department

Cloudflare’s Enterprise Integrations Engineering Team builds and maintains integrations around a multitude of SaaS applications that are used in Cloudflare. We build scalable, resilient, efficient and fault tolerant integrations, enabling various cloud applications in Cloudflare to connect to each other and keeping data in sync between applications.. There are constantly multiple high profile initiatives going on, therefore the ability to context switch, communicate proactively and manage expectations is a key.

Enterprise Integrations Team is a place where you will learn fast, interface and collaborate with all other business and technical teams, work with empathetic and team driven engineers, solve hard challenges and celebrate wins. Introspection, project retrospectives, team collaboration, constant learning is central to our success.

Description: 

The Enterprise Integrations Manager will drive and own the integrations portfolio for Cloudflare. We are looking for a manager with extensive integration experience who has built APIs and workflows. You will lead a team of integration engineers and will collaborate with other allied teams within the organization . You will drive integration strategy, best practices. If you are excited and passionate about integrations and leading a team who will help drive strategy forward, we want to talk with you.

Solution Design

  • Review technical specification documents, architecture and provide guidance and direction.
  • Participate in system design and architecture conversations with the cross-functional teams.

Integrations Development

  • Proven experience in building integration workflows. Can read code and provide guidance on best practices.
  • Ensure Code reviews are completed

Hiring and retaining talent

  • Forecasting resourcing needs, collaborating with the recruitment and IT teams on the hiring process.
  • Recruits, develops, and retains a high-performance team while promoting a culture of accountability and operational excellence.
  • Manage a team of FTEs and occasionally contractors.

Mentoring the team 

  • Holding regular 1:1s with team members.
  • Provides constructive feedback, guidance and coaching to help engineers grow their skills and experience.
  • Creating quarterly goals for team members and ensuring they are met. 

Collaboration

  • Helps remove roadblocks for the team
  • Partner with Operations Manager and IT planning & Governance team on Initiatives/ Epics and provides clarity on desired outcomes as well as technical expertise.
  • Promote a positive team environment where individuals can work collaboratively while supporting and appreciating each other’s ideas 
  • Builds strong working relationships with technical and functional stakeholders.
  • Proactively identifies cross team challenges and works with teams to solve them collaboratively.

QUALIFICATIONS & SKILLS: 

  • Bachelor's degree in Computer Science or other technical field or equivalent work experience
  • 8+ years of progressively responsible positions in Information Technology including 5+ years’ experience in IT integration engineering and annual / quarterly roadmap development.
  • 3+ years of leadership experience in all aspects of integration engineering and 3+ years experience working with agile methodology.
  • 3+ years’ management/supervisory experience
  • Proven expertise driving multi-year project roadmaps
  • Demonstrated leadership and experience managing geographically diverse, high-performance engineering teams.
  • Strong competency in project management and ability to drive multiple initiatives simultaneously.
  • Experience working with internal customers to develop solutions to complex business problems.
  • Proven ability to communicate effectively with functional and technical stakeholders to support business initiatives.
  • Experience building integration workflows with SasS applications such as Salesforce, Netsuite, Revpro, Stripe, Workday, Anaplan.

Bonus Points

  • Familiarity with Golang.
  • Solid understanding of RESTful APIs and authentication methods.
  • Exposure to Boomi iPaaS desired but not required.
  • Working knowledge of SQL and relational databases such as PostgreSQL or MySQL
  • Prior experience in migrating integration workflows from iPaaS

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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9d

Product Owner, Senior

ProgressRemote, Limerick, Ireland
agilesalesforceDesignscrum

Progress is hiring a Remote Product Owner, Senior

Progress is an experienced, trusted provider of products designed with customers in mind, so they can develop the applications they need, deploy where and how they want and manage it all safely and securely. We take pride in what we do, always valuing the whole person - at work and in life. Our diverse life experiences enrich our culture because people power progress.           
             
We are looking for a Senior Product Owner to support the productivity and effectiveness of our Go-To-Market teams (Marketing, Sales, Order Management, etc.) and to create and translate the Account Master vision and strategy into a well-defined and prioritized backlog of user stories, with a strong focus on leveraging enterprise applications to enhance the sales journey. Senior Product Owner will lead our Account Master Scrum Team. This team is responsible for the data governance processes so that data is clearly understood, accurate, deduplicated, and metadata is defined. It develops a robust and intuitive salesforce application with appropriate controls, monitoring, and reporting and supports processes to systematically track and resolve data or process issues. The team is involved in the analytics and reporting in Progress BI environment and supports these functions and business processes.         
       
Role Responsibilities:           
  • Interpret our business needs, product strategy and vision to the technical development teams to ensure we build the right applications for the dynamic enterprise go-to-market opportunities.
  • Build user insights into all stages of the planning and execution processes through completing continuous stakeholder research and assessment activities.
  • Ensure continuous validation of features and stories with stakeholders throughout the development lifecycle.
  • Synthesize information across vision, roadmap, and program backlog for the team(s).
  • Work closely with the Product Manager, triaging stakeholder requests, identify user pain points and champion solutions that improve value that users derive from the application(s).
  • Contribute to Enterprise Application Strategy and Roadmap, taking ownership of the Account Master aspects of this roadmap. Presents to stakeholders and end users.
  • Act as the voice of the user to the SAFe Agile team and drafting the team(s) specific objectives for the upcoming Program Increments (PI) and sprints, works with the team to decompose SAFe Agile epics into user stories and provides clarity on scope to aid the team with design and effort estimates
  • Drive Sprint goals and content through prioritized backlog and ensure definition of “ready” is validated through proper acceptance criteria, tests, quality, fitness for use and support the definition of done.
  • Own the backlog for the SAFe Agile team(s) which includes collaboration w/ PM, PO’s, Architects, etc. to ensure the proper sequencing of backlog items based on program priorities, events, technological implications, outcomes of PI and Sprints and dependencies with other teams; may also prepare and produce PI System Demo to fold the feedback into the Team/Program backlog. Manage product backlog execution risks and escalate to PM as needed.
  • Responsible for User Story prioritization, refinements, elaborations, story acceptance criteria, ensuring stories are clear, unambiguous as determined by the SAFe Agile Team(s).
  • Anticipate changes to supported third-party products’ lifecycle for the area of managed competence, updates the product backlog to ensure timely acceptance.
 A strong candidate demonstrates:           
  • Proven experience as a Product Owner or similar role, with a focus on Lead to Cash Enterprise Applications realm specifically focused on the Salesforce Sales Cloud domain; Accounts and Contacts health, data enrichment capabilities, firmographic data support, Customer segmentation.
  • Deep understanding of Enterprise Applications tools and their application within the sales process
  • Ability to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
  • Proven ability to articulate and execute against a strategic roadmap including an organized, well-defined visual Account hierarchy
  • Ability to lead others in solving complex problems using strong analytical skills and capable of deriving insights from stakeholder feedback and system data.
  • Proven ability to illicit input and dedication from teams outside of their span of control
  • Excellent communication and stakeholder management skills, able to collaborate effectively with cross-functional teams and stakeholders
  • Familiarity with SAFe Agile methodologies and experience working in a SAFe Agile development environment
  • Ability to prioritize and manage a well-defined backlog, ensuring on-time delivery of valuable features
  • Ability to manage a consistent, scalable, and trustworthy coverage model so that reps, teams, and managers can efficiently manage their responsibilities
  • Communicate effectively to present complex problems, data, and potential solutions
Nice to have:      
  • Passion for delivering outstanding stakeholder experiences and driving user adoption by communicating complex concepts with non-technical users, anticipating potential objections and being able to influence peers and leadership.
  • To be data-driven, continually ask and answer questions with data, framing topics and quantifying decisions and problems using contextual data.
  • Process oriented, identifies and solves problems to standardize and optimize end to end processes
  • BA/BS in a relevant field; additional certifications in Salesforce and SAFe Agile methodologies are a plus
  • Excellent logic and problem-solving skills
  • A natural desire to explore the breadth of applications functionality, user experience and business processes
If this sounds like the right fit for your experience and career interests, we would be happy to talk to you! What we offer in return is:                  
  • 25 days annual leave + an extra day off for your birthday
  • Company funded private health insurance
  • Employee Assistance Program
  • Wellbeing Program
  • Pension Scheme
  • Cycle to work scheme
 #LI-NT1 #LI-remote                 

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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9d

Integrations Engineer

agileremote-firstsqlsalesforceDesignapi

Second Nature is hiring a Remote Integrations Engineer

Integrations Engineer - Second Nature - Career Page.col { float: inherit; } /* Homepage */ .job-board-list-wrapper { background: #f0f0f4; } .job-board-list .jobs-list .list-group-item .list-group-item-heading a { color: #6700d7; } .job-board-list .jobs-list .list-group-item .list-group-item-heading a:hover { color: #00dee0; } div#about { font-size: 18px; line-height: 30px; width: 900px; margin: 10px auto; } .column { display: flex; column-gap: 50px; text-align: left; font-size: 18px; margin: 10px auto; width: 1200px; } ul.benefit { display: block; } li#benefits { margin: 15px 0; } img#people { height: 500px; width: 1200px; } a#View { padding: 15px 15px; background: #6700d7; color: white; border-radius: 600px; } strong { color: #6700d7; } /* Application Page */ h2.page-title.page-title-open { font-size: 25px!important; } a#resumator-submit-resume { background-color: #6700d7; border-radius: 600px; font-weight: 500; height: 54px; width: 200px; } .job-header .social-tools a { background-color: #00dee0; 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Privia Health is hiring a Remote Senior Manager, Billing & Coding (CPC)

Job Description

The Senior Manager, Privia+oversees the BILLER+ and CODER+ offerings under the Privia+ brand and will report to the Director, Privia+. This person is accountable for the success of these programs and manages the day-to-day operations for a growing customer base. This includes, but is not limited to, creating and maintaining SOP (Standard Operating Procedure) documentation, ensuring compliance at every step in the process, providing direction to a cross-functional team, and holding team members and vendor partners accountable to meet SLAs and performance expectations. The ideal candidate has operational and project management skills, experience managing a global workforce,  and deep subject matter knowledge of physician revenue cycle, physician professional coding (Pro-Fee) and physician practice workflows in a multi-specialty physician practice environment.

Primary Job Duties:

Responsible for overall operational and programmatic success of BILLER+ and CODER+, including (Pro-Fee) and physician practice workflows in a multi-specialty physician practice environment.

Primary Job Duties:

  • Responsible for overall operational and programmatic success of BILLER+ and CODER+, including vendor partnerships, operational performance, and client satisfaction
  • Manage a global workforce of employed staff and vendor contracted billing and coding teams to ensure delivery on production targets, turnaround times, quality and other SLAs
  • Lead a team of billing and coding professionals, providing coaching, support, and mentorship.
  • Develop, review, and approve all Standard Operating Procedures (SOPs) regarding operations, escalations, team alignment, and any other relevant operational area
  • Serve as the primary escalation point for addressing operational and performance issues with vendors, partner organizations, and internal staff
  • Work closely with Director to identify best practices to maximize accuracy, efficiency, and effectiveness of coding support services to providers. 
  • Partner with Implementation to ensure successful customer go-lives, for large or complex customer implementations and ensure proper system setup
  • Provide updates and reporting on key performance metrics to leadership 
  • Regularly communicate program updates, new features and other important information to customers and internal stakeholders
  • Solicit feedback from customers on opportunities to improve or enhance programs
  • Identify and/or collaborate with RCM leadership on opportunities to improve the programs through workflow, technology and/or partnerships
  • Research and resolve identified issues/questions from clients/internal stakeholders
  • Manage salesforce cases and ensure they are being addressed timely by assigned staff
  • Minimal travel to client sites for onboardings and performance management (as needed) 
  • Perform other duties as assigned

Qualifications

  • Certified Professional Coder (CPC) required with 5+ years of experience in Evaluation & Management Coding and various specialties
  • Certified Professional Biller (CPB) preferred
  • Coding Auditing experience preferred
  • 5+ years of demonstrated knowledge and expertise of physician revenue cycle, physician professional coding and physician professional billing and practice workflows
  • 3+ years experience managing a global revenue cycle team of direct reports (billers and coders) and vendor partners
  • Ability to work effectively with clinicians and staff to implement change
  • Strong analytical, reporting and project management skills
  • Strong denial management experience
  • Strong knowledge of E/M (Evaluation & Management) coding and Value Based Care Coding
  • Experience with athenahealth PMS/EHR preferred
  • Experience with multi-speciality service lines preferred 
  • Must comply with HIPAA rules and regulations

The salary range for this role is $75,000 to $90,000 in base pay. This role is also eligible for an annual bonus targeted at 15% and restricted stock units based on performance in the role. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

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ReSource Pro is hiring a Remote IT Support Supervisor

IT Support Supervisor - ReSource Pro - Career PageSee more jobs at ReSource Pro

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9d

Energy & Utilities | Business Analyst

DevoteamLisboa, Portugal, Remote
agilejirasalesforceDynamicsDesignscrum

Devoteam is hiring a Remote Energy & Utilities | Business Analyst

Job Description

  • Ensure that customer requirements are understandable to the project team and developers;
  • Evolution of applications and the design of new applications through needs assessment;
  • Elaborate and operationalize test acceptance criteria.

Qualifications

  • Bachelor’s degree in the IT area or equivalent;
  • Knowledge of Jira and / or Confluence tools will be valued.
  • Experience in IT requirements gathering;
  • Knowledge of SAS, SAP and Salesforce will be a plus;
  • Experience in project management methodologies: AGILE / Scrum, Design Thinking;
  • Functional knowledge in Field Services tool implementations;
  • Experience with MS Dynamics technology valued;
  • Attention to detail and proactivity.

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10d

Software Developer

350 OrgRemote in 1 of 26 countries 350.org works
5 years of experiencesqlwordpresssalesforceDesignsasshtml5c++typescriptcsspythonjavascriptbackendPHP

350 Org is hiring a Remote Software Developer

350.org is looking for a hands-on Software Developer to contribute to our technology stack. It will be a key position in 350.org’s Product Team - a team dedicated to providing the right tools at the right time, and to empowering 350 staff to use them for maximum possible impact in the world. The position reports to the Associate Director Organising and Networks.

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns,grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteerorganizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once,using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways tostrengthen the climate movement and catalyze transformation around the world.The values thatguide and drive our work are listed here. 

About the Software Developer Position 

Our product team is looking for a hands-on Software Developer to contribute to our technology stack. It will be a key position in 350.org’s Product Team - a team dedicated to providing the right tools at the right time, and to empowering 350 staff to use them for maximum possible impact in the world.

As a global grassroots organisation, our sites and platforms are multilingual and the content is generally maintained by staff outside the Product Team. We use web, sms, whatsapp and other channels to reach out supporters. Different regions rely on different communication channels - we aim to support them all.

You’ll be developing solutions and tools for organizers on the ground, digital campaigners and local groups and affiliates.  To be successful you’ll need to combine and integrate tools, get data where it needs to be and create workflows that meet users where they are - not force them to adapt to the software.

Flexible - remote. But must be located within 5 hours (+/-) of GMT. For example, in one of the following timezones: North, Central and South America, Europe and Africa. 

Duties and Responsibilities:

  • Front end development using HTML5 / CSS and modern javascript.
  • Creating templates for campaigners to create petitions and other campaigning tactics.
  • Advising on tools/tactics and product design
  • Leading usability and accessibility efforts
  • Providing day-to-day support to campaigners and organizers 
  • Building standalone experiments/prototypes with diverse platforms and technologies.
  • Completing projects on time, while ensuring they meet stakeholder expectations.
  • Collaborating with designers and campaigners, building excellent relationships and results.
  • Making sure our systems collect data in an organized and useful way, making sure stakeholders are aware of what’s possible and how to achieve it.
  • Reducing workload for campaigns by automating and simplifying their work.

Required Qualifications 

  • HTML5 
  • CSS / SCSS / Sass 
  • Javascript / TypeScript
  • React
  • WordPress / PHP
  • Node
  • Use of REST APIs
  • Knowledge of security practices - CORS, JWT, XSS, …
  • Python
  • Templating tools (django, php, liquid, …)
  • 5 years of experience in a similar position.
  • Fluent in English

Desired (but not required) skills and experiences 

  • Salesforce development
  • Backend JS or Python
  • Project management
  • Product management
  • SQL and databases
  • Web Analytics - GA4, GTM, …
  • A/B Testing
  • Twilio or other messaging tools
  • Experience working for a progressive organisation, previous involvement in grassroots movements and change-making, and/or a strong understanding of the potential of technology to support activism
  • Experience with web accessibility best practices
  • Experience collaborating with others on cross disciplinary projects.
  • Additional languages a plus

We are looking for someone who is comfortable working both independently and in teams, meets deadlines, communicates frequently and clearly, is highly responsive, and able to lead initiatives as well as take direction from others. 

Position Type: Full Time 

Application Deadline:Although we hope to begin interviews during the week of March 18th 2024, this job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date: As soon as possible(flexible) 

Compensation:Salary tier 2.3 Click here to view salary

Location:Flexible - remote. 

    • USRemote: in the following states CT, GA, MD, MA, ME,  NJ, NY, NC, PA, VT, VA, or Washington, DC
    • GlobalRemote within the countries 350.org currently operates. Current countries are: Argentina, Belgium, Benin, Brazil, Canada, Colombia, France, Germany, Italy, Kenya, Netherlands, Poland, Senegal, South Africa, Spain, Sweden, Trinidad and Tobago, United Kingdom 

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Note for candidates based in the US:

This position will be part of the 350PWU bargaining unit and subject to the terms and conditions of the collective bargaining agreement.350.org is an equal opportunity employer committed to workforce diversity.(i) as a 501(c)(3) nonprofit, 350 employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.

350.orgstrives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way350.orgcarries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

--

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10d

Account Manager - Mid-Market

SmartRecruitersFrance, France, Remote
salesforce

SmartRecruiters is hiring a Remote Account Manager - Mid-Market

Job Description

As Mid-Market Account Manager you will own a book of business with associated growth and retention targets.   

What you’ll deliver: 

  • Own and manage upcoming renewals and ensure the renewal process starts in time to drive successful outcomes 
  • Maintain up to date information in Salesforce to enable accurate forecasting on add on sales in this territory and retention
  • Prepare contractual documents by working closely with the internal deal desk and legal team 
  • Effectively manage time and juggle multiple client engagements and deadlines simultaneously 

Qualifications

Qualifications 

  • Minimum of 3 year in a comparable position or sales supporting role. 
  • Fluent in French and English
  • Experience in SaaS HR/HCM industry is preferred 
  • Strong ability to build rapport and relations with stakeholders at all organizational levels 
  • A proven track record in client facing roles
  • Competent using technologies prevalent in a sales environment such as Salesforce, LinkedIn,Outreach, 
  • Ability to successfully work remotely and build strong relationships 

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10d

Go-To-Market Operations Insights Analyst

SmartRecruitersUSA, REMOTE, Remote
marketotableausqlsalesforce

SmartRecruiters is hiring a Remote Go-To-Market Operations Insights Analyst

Job Description

SmartRecruiters is currently seeking a highly driven Insights Analyst for our Go-To-Market Operations team. The GTM Operations Insights Analyst will provide analytics support to all levels and functions of the Go To Market organization. The Analyst should be a curious, self-starter who is passionate about telling stories with data and can quickly adapt to modern data tools. The primary responsibility of this position is to drive improvements in GTM effectiveness and efficiency through the generation of data-driven insights. The ideal candidate must understand how Go To Market teams work, metrics that are relevant to marketing and sales, and how to provide strategic recommendations based on data insights. As an extension, you will also lend a hand in driving strategy and a data-driven marketing culture.

The position offers the opportunity to join a team focused on designing and executing process improvement initiatives that align sales and operations efforts to global strategies. The Deal Desk Operations Analyst is a new position that will be critical to our continued growth. The key responsibilities will revolve around cross-functional management, operational excellence, and strategic planning, but the initial focus will be on improving our internal procedures that support the sales process.

WhatYou’ll Deliver 

  • The GTM Operations Insights Analyst will provide analytics support to all levels and functions of the Go To Market organization.
  • The primary responsibility of this position is to drive improvements in GTM effectiveness and efficiency through the generation of data-driven insights.
  • As an extension, you will also lend a hand in driving strategy and a data-driven marketing culture.
  • Translate strategic business questions into analyses that inform business decisions.
  • Create PPT slides when necessary for executive presentations.
  • Support Go To Market Organization in analytics needs enabling them to better run their business.
  • Insightful analysis, root cause analysis, modeling and testing, as well as formulation of improved strategies and tactics to effectively manage the GTM organization.
  • Nurture strong working relationships across departments and cross-functional stakeholders based on trust and mutual respect.
  • Manage accuracy of critical data points across our various sales systems, including but not limited to Tableau, Salesforce, Marketo, and various other digital marketing technologies.
  • Automate and optimize current redundant reporting tasks.
  • Work with Data Teams in upstream data requirements, and advocate on behalf of the full GTM organization using industry standard best practices.
  • Work to expose the business to Insights that drive data driven changes or improvements.

Qualifications

  • 3 or more years of experience in a highly analytical role
  • Salesforce Admin certification required
  • Demonstrated competence in Salesforce reporting and management
  • Demonstrated strong Microsoft Excel competence, including pivot tables, VLOOKUP, GETPIVOT, and other functions
  • Demonstrated Microsoft PowerPoint / Google Slides experience sufficient to create and modify presentations
  • Expert in working with Excel, pivot tables, SQL query and data OLAP cube experience
  • Tableau experience highly preferable
  • Experience working with Outreach, Chorus, ZoomInfo, Marketo, and other SaaS platforms
  • Ability and personality to articulate the story of data to all levels of employees
  • Strong analytical skills required
  • Detailed orientation and accuracy important
  • Be a confident self-starter
  • Ability to work proactively to solve problems and provide insights to the leaders based on observations about the business
  • Intellectual curiosity and a desire to improve operations of a growing sales organization
  • Effective presentation and organizational skills
  • Excellent verbal and written communication and the ability to interact professionally with diverse groups, executives, managers, and subject matter experts

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10d

Salesforce Administrator

SmartRecruitersUSA, REMOTE, Remote
Bachelor's degree5 years of experiencesalesforceDesignc++

SmartRecruiters is hiring a Remote Salesforce Administrator

Job Description

This position will be responsible for key activities on the Salesforce platform, including system administration, system configuration, user roles and profiles setup, permission sets, custom fields, record types, page layouts, list views, reports, dashboards, training, and ongoing support.

The Salesforce Administrator must have the ability to work as part of a collaborative team to be successful. This individual must be proactive, take initiative and have the ability to reach out to ensure tasks and deliverables are met, and that risks and mitigation strategies are uncovered. This individual will work closely with stakeholders in Sales, Professional Services, Customer Success, and Finance to ensure seamless alignment across the business.

The Salesforce Administrator must communicate with confidence, build relationships through inspiring trust and sharing information, and be able to challenge assumptions.

What You'll Deliver:

  • Administration of the Salesforce environment including customizing and implementing profiles, roles, security settings, sharing rules, custom applications, custom objects, custom fields, page layouts, workflow, validation rules, dashboards, and reports.
  • Implement and maintain integrations between Salesforce and other systems.
  • Familiarity with tools such as Gainsight, Certinia, Magentrix, Ringlead, ZoomInfo, Outreach, CPQ, Service Cloud, Conga and others is preferred.
  • Monitor system performance and troubleshoot issues as they arise.
  • Provide user support, training, and documentation as needed.
  • Stay informed about Salesforce updates and best practices, and recommend improvements to maximize the platform's effectiveness.
  • Collaborate with cross-functional teams to gather requirements and prioritize enhancements.
  • Participate in the planning and execution of new Salesforce initiatives.

Qualifications

  • Bachelor's degree in business, computer science, a quantitative or business-related field, or equivalent functional experience within a scaling organization
  • Minimum of 5 years of experience as a business systems analyst or Salesforce Admin
  • Proven track record of supporting C-Level executives and driving corporate-wide initiatives
  • Familiarity with Salesforce administration as it relates to the SaaS customer journey
  • Capable of identifying challenges within the organization and then implementing certain procedures and processes to overcome them. Strongly developed problem-solving skills are crucial in this role.
  • Use various forms of written and verbal communication to gather information about a business process and translate that into system design and requirements. Analysts are required to communicate with team members of all levels.
  • Technical: Technical skills are also important in upgrading, troubleshooting, and implementing new programs is one of the requirements of a systems analyst.
  • Project management: This role often works in a project team environment. Strongly developed organizational and time management skills are important to move a project from beginning to completion. 

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10d

Internal Knowledge Manager, Customer Support

SmartRecruitersPoland, Poland, Remote
jirasalesforceslack

SmartRecruiters is hiring a Remote Internal Knowledge Manager, Customer Support

Job Description

We are looking for a Internal Knowledge Manage to join a high-growth team on a mission to drive success, growth, and excellence for companies that have turned to the new way of hiring. In this role, you will be instrumental in driving the overall success of SmartRecruiters talent acquisition SaaS platform and ensure more people continue to be wowed and fall in love with our brand and hiring success methodology.

You will:

* Interact every day with SmartRecruiters teams to answer questions, resolve issues, educate, and help them succeed.
* Review escalation & case data to look for common issues & queries
* Build and maintain our internal knowledge base articles
* Review common topics which are set as "Working as Designed" by our Engineering team and build out documentation.
* Lead internal enablement sessions for Tier 1 and Tier 2 Support Agents.
* Manage and contribute responses to internal questions from Tier 1 and Tier 2 Support agents on the Support slack channel on a daily basis.
* Schedule and lead new hire training and enablement sessions.
* Contribute to weekly Support team meetings
* Drive a high level of customer satisfaction.
* Teach and maintain our internal AI assistant

* Teach and coach Support agents on Support Team processes and best practices.
* Collaborate closely with all parts of the organization, including product management, engineering, and professional services teams to contribute and execute on our strategy to make customers successful.
* Be ready to get involved and lead various projects in the support domain.
* Be an ambassador for SmartRecruiters and its culture.

Culturally, the ideal hire is

  • Is passionate about SmartRecruiters’ mission of connecting people to jobs at scale
  • Is eager to provide best in class customer experience
  • Is motivated by a fast-paced, high growth environment
  • Enjoys working with and being part of a dynamic team

Qualifications

Qualifications

* Strong knowledge of Support Case tracking systems (both internal and external) - SalesForce and JIRA are a plus
* Excellent English skills a must (C1 minimum)
* Ability to interact and communicate professionally and confidently with a diverse customer base.
* Customer support experience, preferably in the Enterprise space.
* Strong interpersonal, written and spoken communication skills.
* Motivated self-starter capable of taking initiative, handling objections, and negotiating tough situations.
* Experience in customer support in a high paced environment..
* A passion for technology and a drive to change the world.
* Positive, energetic, with a can-do attitude.
* Call center experience
* Other languages, a plus.

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10d

Account Executive, Screening, Orlando (Orlando, Ocala)

Guardant HealthOrlando, FL, Remote
Ability to travelsalesforceDynamics

Guardant Health is hiring a Remote Account Executive, Screening, Orlando (Orlando, Ocala)

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

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10d

Account Executive, Screening, Tampa Bay (Tampa Bay, St. Petersburg)

Guardant HealthTampa, FL, Remote
Ability to travelsalesforceDynamics

Guardant Health is hiring a Remote Account Executive, Screening, Tampa Bay (Tampa Bay, St. Petersburg)

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

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10d

Tissue Procurement Specialist (Remote)

Guardant HealthHouston, TX, Remote
Ability to travelsalesforce

Guardant Health is hiring a Remote Tissue Procurement Specialist (Remote)

Job Description

About the Role:

We are looking for a full-time Tissue Procurement Specialist for who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples in their territory, work collaboratively with other Client Services Team members to achieve department goals and work cross-functionally with commercial and lab operations partners to identify scalable solutions forGuardant Health.

Essential Duties and Responsibilities:

  • Tissue Procurement Specialist  is responsible for communicating via phone, email with various members of partner labs to manage sample and document requests, triage order issues, and coordinate shipping and receiving
  • Contribute to Tissue Retrieval for accounts in the assigned territory by resolving cases quickly with a sense of urgency
  • Build and maintain effective relationships which create a high level of trust with laboratory employees, sales representatives, and internal stakeholders
  • Work in a team environment and contribute to the department and company goals
  • Keep precise and clear documentation of all email, fax, phone communications and follow up activities
  • Adhere to Standard Operating Procedures (SOP’s) related to Tissue Procurement
  • Enter information and upload documentation into Salesforce.com and LIMS
  • Communicate professionally and effectively with all individuals, including external customers and internal Guardant Health team members
  • Assist with other administrative duties as assigned based on Company needs
  • Communicate to clients, patients and sales team using Salesforce (CRM) and other integrated software platforms
  • Achieve team and individual goals and monitor personal metrics related to case closure and turnaround times
  • Use problem solving skills to resolve customer complaints and escalated situations
  • Demonstrate flexibility and adaptability in a fast-paced dynamic environment
  • Hours and days may vary depending on operational needs, and some lifting (up to 25 pounds) may be necessary.

Qualifications

  • 4-year college degree in Biological Sciences or similar discipline is preferred
  • 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required
  • Previous tissue procurement experience required
  • Solid experience using Microsoft Office is needed, Salesforce (CRM) experience is a plus
  • Quick learner who can work collaboratively in an operationally complex multi-product environment and can adapt to changing procedures and policies
  • Excellent written and verbal communication skills (phone, email) with a high level of computer proficiency, preferably in a Mac environment
  • Ability to multitask, work with self-discipline, good judgment, and independence is necessary
  • Demonstrated ability to be an organized, detailed oriented problem solver and manage client-facing escalated situations in a professional manner
  • Flexibility with respect to working hours including working during company holidays based on client and company needs
  • The position is primarily remote but ability to travel to Guardant Health offices for trainings and meetings may be required

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