salesforce Remote Jobs

1029 Results

1d

Email Marketing Coordinator

marketosalesforce

Align Strategic is hiring a Remote Email Marketing Coordinator

Email Marketing Coordinator - Align Strategic - Career Page

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1d

SAP SuccessFactors Specialist

DynatraceGdańsk, Poland, Remote
agilesalesforceDesign

Dynatrace is hiring a Remote SAP SuccessFactors Specialist

Job Description

Dynatrace People and Culture Team are embarking on a large scale transform initiative to enhance our people processes and technology.

We are underway with an end to end implementation of SAP SuccessFactors globally, and we are searching for a new SAP SuccessFactors Specialist to join our Business Systems team in Poland. 

In this role you will work closely with cross-functional teams on system design, configuration and testing of the SuccessFactors modules which will positively influence future Digital experiences through our People and Culture systems for employees, managers and our Leadership teams. 

Hybrid or Remote Work Model Available. Office location; Gdansk. 

Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. 

  • Salary: 10k - 12k PLN gross per month. We hire only based on a contract of employment (UoP)

Job Responsibilities - 

  • Collaborate internal teams to design, develop, build and test, within the SAP SuccessFactors application supporting operational enhancements as well as larger implementation initiatives. Development efforts include Employee Central, Compensation, Performance Enablement, Recruiting, Onboarding and Reporting.

  • Thoroughly test all code to ensure that programs are functioning correctly while coordinating with our Quality Assurance team. 
  • Provide SAP SuccessFactors expertise related to data, integration, security, and analytics.
  • Work collaboratively across the Business System organization with Business Analysts, Quality Engineers and Release Management to ensure successful solution delivery.
  • Develop and maintain technical documentation
  • Participate in design review sessions across the SAP SuccessFactors delivery team to ensure best practice guidelines are achieved.
  • Using software development lifecycle (SLDC) principles and Agile methodology, support the SAP SuccessFactors subject matter experts participating in sprint planning, story estimation, solution and technical documentation as well as release planning and execution.
  • Ensure all solutions pass testing process and comply with industry best practices and Salesforce standards for security, data privacy and governance.

Qualifications

  • 3+ years of experience in SAP Success Factors, including Employee Central experience is essential (SAP certifications a plus)
  • Experienced development/configuration background with a thorough understanding of configuration and development techniques, across all phases of SDLC
  • Must have demonstrated experience and success in coordinating and facilitating development efforts with end-users 
  • Experience with ITIL/ITSM processes and SDLC best practices
  • Prior experience with other HCM and business applications such as UKG, SmartRecruiters, Salesforce, NetSuite, Zendesk, and Dell Boomi are all a plus

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Dynatrace is hiring a Remote Federal Regional Director of Sales (Remote, DMV)

Job Description

  • Develop your sales team by providing ongoing feedback, coaching and best practices 
  • Cultivate a sustainable product sales pipeline to meet forecasted revenue targets 
  • Monitor and provide feedback regarding competitor products and industry needs 
  • Pipeline and forecast cadence using Clari and Salesforce  
  • Confidently create GTM plans for the assigned territories  
  • Partner with cross-functional leads in Marketing, Pre-Sales, Partner Sales, Account Executives, Regional Directors and Customer Success  

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

  • HS diploma or GED AND a minimum of one year of experience leading closing enterprise software sellers.

Preferred Requirements:

  • You have a few years of enterprise technology sales management experience 
  • You feel comfortable in building and mentoring a team of successful sales hunters 
  • You have experience with the sales cycle; prospecting, qualification, verbal presentation, and closing using a repeatable process  
  • You have proven experience in generating sales revenue through new logo wins  
  • You are methodical, action-oriented, results-oriented 
  • You possess MEDDIC experience 
  • You bring extensive consultative selling methodologies in managing sales cycles (eg. Challenger Sales, MEDDIC) 
  • You show a history of closing business opportunities consistently meeting and/or exceeding quota 
  • You are confident in attaining revenue and performance goals 

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Postscript is hiring a Remote Senior Director of Growth Marketing

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

As Senior Director of Growth Marketing, you will build, optimize and execute on Postscript’s externally facing demand generation channels. You will own (in partnership with marketing and sales) a pipeline target and strategize across channels appropriately. You will work to develop a set of demand generation tactics that uniquely resonate with our ideal customer profile. You will build and optimize our campaign strategy, and work very cross-functionally with both the marketing and sales teams. Above all, you will be a leader in the marketing team at Postscript and will be instrumental in making growth a core competency at the company. 

This is a fully remote position.

Primary duties

  • Own the creation, execution, and analysis of Postscript’s growth initiatives. 
  • Build go-to-market campaigns that generate high-intent leads and customers from multiple channels.
  • Proactively seek opportunities to evolve program performance through new program ideas, A/B testing, and/or additional optimization techniques
  • Management of agency partnerships, syndicate relationships and related vendors
  • Play an active role in bringing new products to market and strategic go-to-market initiatives. 
  • Proactively partner with leaders in sales development, marketing, and growth. 
  • Build and lead an excellent team of GTM professionals

What We’ll Love About You

  • 8+ years experience in technology marketing, preferably demand generation activities within a B2B SaaS context
  • 4+ years of experience in management, building teams, & demonstrating strong leadership
  • Proven track record of launching and managing marketing campaigns
  • Strong familiarity with Salesforce, Hubspot, Google Analytics(or similar systems) 
  • Proven track record of driving pipeline and growth results
  • Ecommerce or martech experience (nice to have but not required)

What You’ll Love About Us

  • Salary range of USD $200,000-$249,000  base plus significant equity (we do not have geo based salaries)
  • High growth startup - plenty of room for you to directly impact the company and grow your career!
  • Work from home (or wherever)
  • Fun - We’re passionate and enjoy what we do
  • Competitive compensation and opportunity for equity
  • Flexible paid time off
  • Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.

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1d

Field and Channel Marketing Specialist

GigamonRemote, United States
marketoB2Bsalesforcemobile

Gigamon is hiring a Remote Field and Channel Marketing Specialist

Description

Gigamon, recently certified as a Great Place to Work, offers a deep observability pipeline that harnesses actionable network-level intelligence to amplify the power of observability tools. This powerful combination enables IT organizations to assure security and compliance governance, speed root-cause analysis of performance bottlenecks, and lower operational overhead associated with managing hybrid and multi-cloud IT infrastructures. The result: modern enterprises realize the full transformational promise of the cloud. Gigamon serves more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, nine of the ten largest mobile network providers, and hundreds of governments and educational organizations worldwide.

The Americas Field and Channel Marketing Specialist will support the team in planning, organizing, and executing events and marketing programs that generate new prospects, demand, and advance existing opportunities for the sales team both directly and with our reseller and technology partners. This role will execute and measure marketing plans and lead generation programs in support of the regions.
This position reports to the Senior Director, Americas Field and Channel Marketing and collaborates closely with individuals across the marketing teams from integrated campaigns, corporate marketing, PR, AR, creative, social, field and partner marketing, product marketing, and marketing operations.

Roles/Responsibilities:
Work in collaboration with the Americas Field and Channel Regional Marketing Managers to support tradeshows, events, programs, and special projects as assigned.
  • Coordinate and support:
    • live and virtual events to be included as tactics in the overall marketing mix, and ensure there is a cohesive pre-event, at-event and post-event strategy to increase engagement.
    • event planning meetings, take notes and actions items, send out information, send out status reports.
    • event timelines, agendas, resources, budget, and processes. 
  • Support the full cycle of event logistics including but not limited to arranging for tradeshow services, freight, signage, demos, product displays, collateral, raffles and other services/purchase as needed ensuring all are completed on time and within budget. Coordinate event staffing, schedules and hotels.
  • Work directly or with 3rd party companies to secure venues for events.
  • Update and maintain event specific information, tracking and reporting spreadsheets and websites.
  • Work with vendors, e.g. exhibit house, promotional, printing, audio/visual, etc. to ensure timely, cost-effective execution.
  • Work with marketing leadership, finance and accounts payable from securing budget and vendor onboarding through invoice payment and with legal department for contract review.
  • Maintain expenses, process purchase orders, invoices and reconcile event-related budget items, ensure department compliance with established standard policies.
  • Support the execution, wrap up, and follow-up for events as needed, ability to travel if required.
 
Knowledge and Skills:
·       Excellent organizational, communication, and collaborative skills to work independently and in a team environment and manage projects with many moving parts.
·       Initiative-taking and ability to multi-task and prioritize in a fast-paced and dynamic work environment.
·       Ability to consistently produce results on time and within budget.
·       Flexible and able to shift strategies and tactics when required.
·       Detail-oriented, well organized, efficient with time management.
·       Familiarity with Salesforce, PowerPoint, Excel, and Word. Capable of learning Marketo, Workfront, Monday.com, 6sense, and Folloze etc. – previous experience with these systems, a plus.
 
Education/Experience:

• Minimum of 3 years related experience in a dynamic B2B marketing environment.

Location:

• This is a remote position open to all locations across the US and Canada with preference given to North Central and Southeast
The base salary compensation range targeted for this role based out of Gigamon's Santa Clara, CA, Headquarters office is $83,000 - $103,500, with an opportunity to earn an annual bonus or commission (subject to terms and conditions of the plan). This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. 

We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.

Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).

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1d

Enterprise Account Development rep

MURALRemote
salesforceDesignc++

MURAL is hiring a Remote Enterprise Account Development rep

Mural, the leading visual work platform for the enterprise, makes teamwork feel like less work. Our intuitive visual workspace enables teams to easily work together and collaborate better using proven design-thinking techniques. Built for enterprise teams, Mural meets the most stringent of IT and regulatory requirements. Industry leaders — including IBM, ‌Microsoft, SAP, and Abercrombie & Fitch — choose Mural to help their teams accelerate innovation and problem solving at scale. Whether your team is fully remote, distributed, in the office, or still figuring it out, Mural brings teams across the enterprise together to do the work that matters most.

ABOUT THE TEAM

Mural is a leading provider of visual collaboration software that is on a mission to fix the way teams work together. We are a hard working bunch that are committed to caring, adapt to thrive, and know we will triumph through teamwork.

YOUR MISSION

We are seeking a proactive and organized individual to join our team as an Account Development Representative (ADR). As an ADR at Mural, your primary responsibility will be to collaborate closely with Account Managers (AMs) and Customer Success Managers (CSMs) in a Pod to develop expansion strategies within our current accounts and set up meetings to drive growth opportunities.

WHAT YOU'LL DO

  • Collaborate within a Pod: Work closely with Account Managers and Customer Success Managers within a dedicated Pod to align on account strategy and expansion goals. Collaborate on account planning, customer needs analysis, and growth strategies.Conduct thorough analysis of existing customer accounts to identify potential expansion opportunities. Utilize customer data, usage patterns, and other relevant metrics to uncover areas where Mural can provide additional value.
  • Develop Expansion Strategies: Contribute to the development of expansion strategies within the assigned accounts. Provide insights and ideas to the Pod team on how Mural's solutions can address customer needs and drive additional adoption.
  • Source Discovery Meetings: Proactively reach out to customers within the assigned accounts to schedule meetings with the Account Managers. Effectively communicate the purpose and value of these meetings to generate interest and secure appointments.
  • Needs Identification: Collaborate with the AMs and CSMs to identify and understand customer challenges, pain points, and desired outcomes. Leverage this knowledge to set up discovery meetings with new and existing stakeholders for the AM. 
  • Pipeline Management: Maintain accurate and up-to-date records of customer interactions, activities, and meeting outcomes in Salesforce.

WHAT YOU'LL BRING

  • 6+ months proven experience in a customer-facing role, such as sales development, account development, or account executive
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with customers
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively
  • Self-motivated and results-oriented, with a track record of meeting or exceeding targets
  • Collaborative mindset, with the ability to work within a team-oriented environment
  • Familiarity with Salesforce, Chilipiper, Outreach, Zoominfo, and Linkedin Sales Navigator

 

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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1d

Salesforce Platform Solution Architect

VerndaleEcuador - Remote, Ecuador
B2CB2BsalesforceDesign

Verndale is hiring a Remote Salesforce Platform Solution Architect

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1d

Salesforce Platform Solution Architect - Uruguay

VerndaleUruguay - Remote, Uruguay
B2CB2BsalesforceDesign

Verndale is hiring a Remote Salesforce Platform Solution Architect - Uruguay

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1d

Salesforce Platform Solution Architect - Colombia

VerndaleColombia - Remote, Colombia
B2CB2BsalesforceDesign

Verndale is hiring a Remote Salesforce Platform Solution Architect - Colombia

Salesforce Platform Solution Architect - Colombia - Verndale - Career Page
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  • 1d

    Salesforce Platform Solution Architect - Brazil

    VerndaleBrazil - Remote, Brazil
    B2CB2BsalesforceDesign

    Verndale is hiring a Remote Salesforce Platform Solution Architect - Brazil

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    1d

    Director of Tax Accounting and Domestic Ta

    GitLabRemote, North America
    Master’s Degreesalesforcec++

    GitLab is hiring a Remote Director of Tax Accounting and Domestic Ta

    The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

    Director of Tax Accounting and Domestic Tax

    The position will report directly to the VP Tax and will interact with one peer and several Tax Department members. 

     

    Job Grade

    The Director, Tax Accounting and Domestic Tax is a grade 10.

     

    Responsibilities:

    • Staff mentoring and supervision
    • SOX control implementation, testing, and narrative writing
    • Process implementation for global income tax accounting
    • Interaction with Big 4 financial statement auditors
    • Working with outside service providers on projects including but not limited to:
      • Domestic income tax compliance
      • Sales tax compliance
    • Maintenance of a domestic compliance calendar
    • Domestic tax audit supervision, both direct and indirect taxes
    • M&A and purchase accounting (income and indirect taxes)
    • Tax account reconciliation
    • Working with Finance team members on intercompany settlements.

     

    Requirements:

    • Bachelor’s Degree (B.S.) in Accounting. Master’s Degree in Business Taxation preferred.
    • JD and/or CPA preferred.
    • Experience with Software and/or SAAS in a high growth environment.
    • Technical understanding of ASC 740, ASC 718, and ASC 805 for global operations
    • Spreadsheet modeling for ASC 740, tax return workpapers, and project planning
    • Tax and tax provision issues relating to stock based compensation, including contra-DTAs produced by Sec. 162M
    • Some working knowledge of VAT/GST, transfer pricing, and US international taxes including FDII, GILTI, BEAT, FTCs and Subpart F
    • Project management
    • Audit supervision
    • Memo writing
    • Taking initiative and also working as a team player
    • Experience with NetSuite, SalesForce, Zuora, Coupa, GSuite and Avalara are plusses.

     

    Hiring Process

    Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

    • Selected candidates will be invited to schedule a screening call with our Global Recruiters
    • Next, candidates will be invited to schedule a first interview with our VP, Tax
    • Candidates will then be invited to schedule an interview with our ?
    • Next, candidates will be invited to schedule an interview with our ?
    • Finally, candidates will have a 30min call with either our CFO

     

    Additional details about our process can be found on our hiring page.

     

    Career Ladder

    The next step in the Director, Tax Accounting and Domestic Tax job family is Sr. Director within the Tax Department.

     
    Remote-Global
    The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on ourbenefitsandequity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
    Colorado/Washington pay range
    $155,800$262,900 USD
    California/Hawaii/New York/New Jersey pay range
    $155,800$292,100 USD

    Country Hiring Guidelines:GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

    Privacy Policy:Please review our Recruitment Privacy Policy. Your privacy is important to us.

    GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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    1d

    Junior Salesforce/Certinia Administrator

    A-LIGNBulgaria - Remote
    1 year of experiencesalesforce

    A-LIGN is hiring a Remote Junior Salesforce/Certinia Administrator

    ABOUT THE ROLE 

    The Junior Salesforce/Certinia Administrator, under the direction of the Director of IT, is responsible for providing Tier 1 level support for Salesforce and Certinia to A-LIGN’s internal user community.  You will be responsible for user management activities as well as report and dashboard creation tasks.  You will also participate in defining and implementing Certinia-based solutions with an external Certinia consulting firm. 

    REPORTS TO:Salesforce Manager 

    PAY CLASSIFICATION: Full-Time 

    RESPONSIBILITIES 

    • Provide Tier 1 Support for Salesforce and Certinia end-user requests  
    • Create scheduled Reports and Dashboards 
    • Create Reports and Dashboards 
    • Create alerts and systematic notifications via Salesforce flows 
    • Manage user access (authorization) 
    • Create technical documentation under the guidance of the Senior Salesforce Administrators  
    • Participate in User Acceptance Testing 
    • Handle system onboarding and offboarding 
    • Create fields on existing objects  

    MINIMUM QUALIFICATIONS 

    EDUCATION 

    • 2-year degree in a technology or business-related field 

    EXPERIENCE 

    • 1 year of experience with Salesforce 
    • 6 months' experience with Certinia 

    SKILLS 

    • Work within a team and provide support to others whenneeded 
    • Communicate effectively to all levels of theorganization  
    • Ability to analyze objectsandbuild custom reports and dashboards withinSalesforce 
    • Support end users to meetSLAs 
    • Ability toMulti-taskand provide updates to end users  
    • Ability to troubleshoot issues with system error codes and provide root causeanalysis 
    • Learn and adapt with changing technologies and keep up to date with Salesforcereleases 

    Benefits

    • 24 days Annual PTO
    • Additional Health Insurance, Vision, Dental
    • Paid Office Closure December 24 - January 1
    • Paid Holidays Schedule
    • Annual Bonus Program
    • Home Office Reimbursement
    • Certification Reimbursement
    • Flu Shot Reimbursement
    • Employee Assistance Program

    ABOUT A-LIGN 

    A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

    The personal data you provide to us is processed by A-LIGN Bulgaria. Your personal data is shared with employees of A-LIGN, and the candidate data retention period is 6 months. You have the right to obtain information about the processing of your personal data. In addition, you have the right to correct, to block, and to delete your data in accordance with the local laws and regulations. For more information you can visit A-LIGN’s Privacy Policy.

    Come Work for A-LIGN!

    Apply online today atA-LIGN.comand learn about life at A-LIGN by following ourCareers at A-LIGNLinkedIn! 
    A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply! 

     

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    1d

    Implementations Engineer

    Bachelor's degreeAbility to travelsalesforceapicsspythonjavascript

    ReCharge Payments is hiring a Remote Implementations Engineer

    Who we are

    In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

    Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and customizable bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 90 million subscribers, including brands such as Blueland, Hello Bello, CrunchLabs, Verve Coffee Roasters, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

    Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

    Overview

    • Recharge is looking for a motivated Implementation Engineer to lead new and existing merchants through launch on Recharge’s platform or on new Recharge products. You will need to leverage your consultative, critical thinking, and people skills to support our Recharge merchants during their technical implementation.
    • The ideal candidate will be a project management master and comfortable working in a fast paced environment. You will need to collaborate cross functionally with  Sales, Partnership, Customer Success, Product, and Technical Support to get our merchants across the finish line and set up for growth with Recharge. You will also be asked to contribute strategically to the continued growth of the Implementation Team by identifying and driving opportunities for improvement as we aim to continually improve our implementation process.   
    • You will work with the various merchant stakeholders to confirm scope and drive the merchant towards their launch date, while also serving as a Recharge product expert. You will be required to properly identify and execute merchant priorities and overcome possible risks to the merchant’s projects, while maintaining a focus on Recharge's internal business objectives. A strong technical acumen is also essential as you will often interact with the merchant’s development resources and discuss both front-end development requirements and custom API workflows. 
    • With this role, you must share our passion for subscription commerce, thrive in a dynamic environment, and have the flexibility and willingness to jump in and get things done.  You are equally comfortable in a business setting interacting with executives, as well as in a technical context talking about the ins and outs of the Recharge product.

    What you’ll do

    • Act as a Recharge technical project manager and trusted guide to merchants during the post-sales implementations phase (whether implementing Recharge for this first or adding on a new Recharge product).
    • You will consult our merchants to understand their business needs and craft solutions that deliver value and drive growth via Zoom calls, emails and slack.
    • You aim to be a step ahead of objections but when they arise you handle them by providing tailored and actionable solutions. 
    • On both individual and company levels, you will drive impact by taking ownership. You will be accountable for the success of launching your book of business, will drive outcomes while communicating with urgency, while always having milestones and launch dates in mind. 
    • Prepare for and lead technical discussions with teams ranging from non-technical business stakeholders to software engineers
    • Consult and provide technical insight to merchants as an authority on recommended technical approaches & best practices for the merchant’s category and setup
    • Immerse yourself in the ever-evolving eCommerce industry and continually evaluate how to position Recharge during the implementations scoping process

    What you’ll bring

    • Bachelor's Degree in Business or Technical Field
    • 2 years project management experience, preferably in the software space
    • Shopify experience preferredUnderstanding of programming and debugging, as well as REST APIs and Webhooks (Python or Javascript preferred)
    • Knowledge of JS and CSS, preferredExperience in spreadsheet formulas and macros, preferred
    • Salesforce, GuideCX, Atlassian, SaaS Connector Tools, SaaS Project Management tools, and Zendesk preferred
    • An understanding of the eCommerce industry
    • Great oral, written, and interpersonal communication skills and the ability to communicate to both technical and non-technical audiences
    • Ability to travel up to 10% of the time

     

    Recharge | Instagram | Twitter | Facebook

    Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment. 

    Transparency in Coverage

    This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.

    #LI-Remote

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    1d

    Website Administrator II

    wordpresssalesforceDesignmobilecssjavascript

    Big Brothers Big Sisters of America is hiring a Remote Website Administrator II

    Position Purpose

    Through the Big Brothers Big Sisters of America (BBBSA) Professional Fellowship Program* and as a direct report of the Director, Performance Marketing, the Website Administrator II will be responsible for overseeing the planning, execution, and delivery of digital experiences within our organization. The Website Administrator will collaborate closely with cross-functional teams within Big Brothers Big Sisters of America (BBBSA) and externally, including developers, engineers, creatives, and stakeholders, to ensure projects are completed on time, within scope, and meet quality standards. Key responsibilities include daily operations, maintenance, and improvement of our organization website including the management and optimization of mobile responsiveness, e-commerce functionality, live streaming capabilities, and online fundraising platforms. The Website Administrator II will ensure a seamless user experience across devices while enhancing our online presence and fundraising efforts.

    *This position is aligned to BBBSA’s Professional Fellowship Program, an initiative that engages talented professionals in two (2)-year career opportunities. The candidate identified for this role will be a full-time, benefits eligible employee, fully immersed as a team member and accountable to all BBBSA employee policies and organizational practices. This position is funded for a period of two (2) years from their effective date of hire. Continuation of the position after two (2) years is based on business need for the role and continued funding.


    Location: United States (Remote)

    Travel:Approximately 20%


    Essential Duties and Responsibilities

    • Project Planning: Develop comprehensive project plans outlining tasks, timelines, resources, and milestones.
    • Resource Management: Coordinate with team leads to allocate resources effectively and ensure project teams have the necessary support to meet project objectives.
    • Risk Management: Identify potential risks and develop mitigation strategies to minimize project delays or setbacks.
    • Quality Assurance: Implement processes and standards to ensure the quality of deliverables meets or exceeds expectations.
    • Stakeholder Engagement: Cultivate positive relationships with stakeholders, solicit feedback, and manage expectations to ensure alignment with project goals.
    • Issue Resolution: Proactively identify and address project issues, conflicts, or bottlenecks to keep projects on track.
    • Website Maintenance: Regularly update, maintain, and monitor the website content, ensuring accuracy, relevance, and functionality. Make content updates directly.
    • Mobile Optimization: Implement and maintain mobile-responsive design elements to ensure an optimal user experience across various devices and screen sizes.
    • E-commerce Management: Oversee and optimize e-commerce functionalities, including product listings, checkout processes, payment gateways, and order fulfillment to enhance the online shopping experience.
    • Live Streaming Integration: Manage and facilitate the integration of live streaming features into the website, ensuring smooth streaming experiences for events, webinars, or live broadcasts.
    • Online Fundraising Support: Collaborate with the fundraising team to implement and optimize online fundraising campaigns, donation portals, and fundraising event pages on the website.
    • Content Management: Regularly update website content, including program information, live event schedules, fundraising goals, and success stories to engage users effectively. Light design capabilities ideal but not mandatory.
    • Technical Support: Provide technical support to troubleshoot website issues, ensuring minimal downtime and quick resolution of problems related to mobile compatibility, e-commerce functionalities, live streaming, and fundraising modules.
    • Collaboration: Work closely with web developers, designers, marketing, fundraising, and technical teams to implement new features, optimize performance, and enhance user engagement.
    • SEO and Analytics: Implement SEO strategies to improve visibility and track website traffic, user behavior, and conversion rates using analytical tools to optimize performance. Provide key site performance updates to performance marketing director.
    • Performance Optimization: Monitor website performance, conduct regular performance tests, and implement optimizations to enhance speed, accessibility, and user experience.
    • Backup and Recovery: Implement regular backups and recovery plans to prevent data loss and ensure quick restoration in case of emergencies.
    • Security Management: Partner with IT to implement and maintain robust security measures to safeguard the website against cyber threats, malware, and hacking attempts.

    Technical Assistance

    • Collaborate effectively with a wide range of audiences-including leadership, staff, alumni, and external vendors/agencies.
    • Efficiently manage multiple, complex, and results-oriented projects with varying deadlines.
    • Operate in a highly organized fashion with attention to detail on all projects.
    • Availability to work outside business hours as necessary.
    • Provide overall support as needed and assigned for department priorities.
    • Other duties as assigned.

    Culture

    • Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion)
    • Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
    • Exemplifies servant leadership qualities internally and across the network with staff and volunteer leaders.
    • Provides consistent follow-up regarding assigned projects and after meetings demonstrating a culture of positive accountability.
    • Manages related and other duties as assigned in support of department and business needs.


    Education & Related Work Experience

    Education Level: Bachelor’s degree or equivalent relevant business experience.

    Years of Related Work Experience: A minimum of 4 years of relevant experience digital strategy, digital transformation, or related field. Required experience includes proficiency in web programming languages such as HTML, CSS, JavaScript, etc.; experienced UI/UX best practices and ADA compliances, e-commerce platforms, live streaming tools, and online fundraising platforms; advanced understanding of mobile-responsive design principles and best practices and knowledge of SEO principles, website analytics tools (e.g., Google Analytics), and A/B testing methodologies.

    Skills and Knowledge: Thorough working knowledge of the Google suite of digital analytics, content management systems, digital asset management systems, constituent relationship management systems (i.e., Salesforce), WordPress, as well as the full suite of Microsoft Office products is required; Experience facilitating digital CRM tactics within lifecycle marketing; Consistent record in managing through complex issues with various stakeholders to desired outcome; Superior interpersonal skills; Service-oriented mindset with excellent client relations, written and verbal communications; ability to collaborate effectively with cross-functional teams; Highly organized in approach, with ability to set and manage priorities; Excellent problem-solving skills and ability to troubleshoot website issues effectively; Demonstrated ability to handle multiple projects, timelines and budgets within fast-paced environment while maintaining a commitment to high quality, detail-oriented work; Proven track record of developing and mentoring teams and individuals; Proficiency in presentations, including creation of and delivery of PowerPoint materials; Attention to detail and ability to work independently while managing multiple tasks.

    JEDI Commitment

    At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

    Equal Employment Opportunity

    BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

    Americans with Disabilities Act

    Employee must be able to perform all essential job functions, with or without reasonable accommodation.

    Job Responsibilities

    The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

    Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

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    2d

    Project Manager

    RevalizePoznań, Poland, Remote
    Bachelor's degreejirasalesforce

    Revalize is hiring a Remote Project Manager

    Job Description


    The role of the Project Manager is to lead, manage, and deliver value to our clients by overseeing end-to-end implementations and ad-hoc projects within the Revalize portfolio. Project managers are responsible to define and manage the entire process of product implementation and expansion projects for our Clients and Partners. Project managers collaborate closely with Clients, internal teams and third parties to ensure seamless project delivery within scope, budget, and timeline constraints across a diverse portfolio. Project Managers interact with customers to install, optimize, or modify their solutions based on their business results. These projects are built using our project methodology that encompasses comprehensive planning, execution and reporting processes, models, and tools. The ideal candidates will possess strong project management skills, exceptional communication abilities and thrive in a dynamic and fast paced environment.  

    Location 

    • Remote in Poland 
       

    Responsibilities 

    • Lead the planning, execution, and monitoring of Revalize projects from kickoff to closure, inclusive of client acceptance.  

    • Define project scope, objectives and deliverables in collaboration with internal and external stakeholders whilst monitoring budget and risk.  

    • Develop detailed project plans, timelines, and resource allocation schedules with cross functional teams. 

    • Coordinate cross-functional teams including but not limited to developers, engineers, business analysts and consultants to ensure project milestones and deliverables are met.  

    • Proactively identify and mitigate project risks, issues, and dependencies. 

    • Manage and execute multiple projects across the Revalize portfolio concurrently. 

    • Create, update, collaborate and communicate project documentation for internal and Clients’ use with data obtained from multiple internal tools (i.e., OpenAir, Salesforce, Jira, etc.) Communicate project status updates, progress reports, steering committee presentations and performance metrics to stakeholders and Revalize leadership. 

    • Conduct regular meetings and workshops with clients to gather requirements, provide updates, and address concerns as well as guide clients through the preparation of their IT infrastructure.  

    • Manage client expectations and foster positive relationships through effective communication and conflict resolution. 

    • Ensure adherence to quality standards, best practices, and compliance requirements throughout the project lifecycle. 

    Qualifications

     

    • Bachelor's degree or equivalent industry experience.  

    • 3-5+ years managing technical projects with an eye to managing risk, scope, quality and budget.  

    • Experience delivering project results to external clients 

    • Experience working on complex projects including projects requiring coordination with multiple vendors.  

    • Strong negotiation, planning, and project reporting skills  

    Preferred 

    • Experience with SaaS Implementation 

    • Experience with Professional Services context (billable) 

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    2d

    Director, Sales Operations

    RevalizeRemote, Germany, Remote
    salesforceDesign

    Revalize is hiring a Remote Director, Sales Operations

    Job Description

    Our Manager of Sales Operations is the right hand to our VP of EMEA Sales. The candidate will lead people, processes, and tools to drive world-class sales force productivity and serves as a strategic partner to the Go-To-Market leadership team.  The candidate will be responsible for several key areas that are critical to the organization’s success, including annual planning, compensation, forecasting and ongoing reporting and analytics.  The successful candidate will be highly motivated with a high degree of focus on detail, process, and customer service.  This position will be required to meet the needs of a growing and dynamic revenue team by driving efficiency and improvements. 

    Responsibilities  

    • Co-design, implement and manage revenue processes, establishing a high level of quality, accuracy, and consistency  

    • Own the creation, accuracy, and efficient distribution of sales metrics, dashboards, and other sales-related business intelligence essential to the organization; recommend revision to existing reports, and/or assist in the development of new reporting tools as needed  

    • Administer, manage, and report on sales forecast; drive adoption of forecasting tools and dashboards within the sales organization; ensure forecasting efforts are appropriately integrated with other planning processes within the company  

    • Assist in all aspects of sales planning, including annual planning, territory design, and comp plan creation. Ensure that comp plans are aligned with compensation philosophy and organization goals  

    • Proactively identify opportunities for sales process improvement; work closely with sales management to inspect sales process quality and prioritize opportunities for improvement  

    • Continuously optimize enabling technologies, including Salesforce, Outreach, Clari, and CPQ (Configure Price Quote), to raise the productivity and effectiveness of the sales team 

    • Lead the Sales workstream in acquisition integration efforts to ensure acquired companies data and processes are migrated into the Revalize standard in a timely manner 

    • Direct and support the consistent implementation of company initiatives   

    • Facilitate an organization of continuous process improvement   

     

    Qualifications

     

    • Fluency in German & English 

    • 4+ years of sales operations/sales finance experience ; experience at a fast-paced Private Equity backed company preferred 

    • Proven expertise in sales automation, metrics, process, and productivity   

    • Strong experience partnering with Go-To-Market leadership to achieve goals  

    • Good knowledge of Salesforce.com, knowledge of Outreach or Clari is a plus  

    • Experience with acquisition integrations  

    • Demonstrated proficiency in managing reporting and analytically rigorous initiatives   

    • Ability to work constructively in a fast-paced, results-oriented, team environment   

     

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    2d

    Senior Manager, Sales Operations, Salesforce

    Juul LabsRemote - United States
    Bachelor's degreesalesforceDesign

    Juul Labs is hiring a Remote Senior Manager, Sales Operations, Salesforce

    THE COMPANY:

    Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

    We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

    ROLE AND RESPONSIBILITIES:

    The Senior Manager, Sales Operations is responsible for refining and scaling the Salesforce platform to support the efficiency and effectiveness of the sales team. The main responsibilities of this person will be to (1) partner with key business stakeholders and Commercial leaders to scope enhancements in Salesforce, and (2) manage our team of offshore developers to implement solutions. The successful candidate will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform which is critical to the success of the business.

    KEY RESPONSIBILITIES:

    • Partner with business leaders and technical stakeholders to lead the design, establishment, and execution of the Salesforce CRM development roadmap
    • Meet regularly with cross-functional teams and their leaders to understand the needs of the business, then ensure alignment on feature development and prioritization
    • Lead a team of developers to deliver technical solutions for the ongoing needs of the business
    • Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing of ongoing project work
    • Assist in testing technical solutions to verify the functionalities work as expected for end users
    • Publish release notes and ensure sufficient documentation of new feature releases; assist in development of training materials and team training
    • Maintain end-to-end ownership of platform development, including business requirements, project milestones, delivery dates, and budgets

    PERSONAL AND PROFESSIONAL QUALIFICATIONS:

    • 6+ years experience in Salesforce development (Sales, Service, or Field Service)
    • Expert level of knowledge in SFDC and integration experience with other enterprise application suites
    • Experience managing and successfully delivering on all phases of Salesforce projects including platform design, automation solutions, user experience, and reporting methodologies
    • Salesforce certification (Admin, Sales or Service Consultant, etc.)
    • Significant consulting/client facing experience (includes Director level and above)
    • Experience leading a team of technical developers
    • Ability to juggle multiple priorities, tasks, and deadlines
    • Excellent verbal and written communication and presentation skills, with exceptional attention to detail

    EDUCATION:

    Bachelor's or equivalent experience

    JUUL LABS PERKS & BENEFITS:

    • A place to grow your career. We’ll help you set big goals - and exceed them
    • People. Work with talented, committed and supportive teammates
    • Equity and performance bonuses. Every employee is a stakeholder in our success
    • Cell phone subsidy, commuter benefits and discounts on JUUL products
    • Excellent medical, dental and vision benefits
    Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote

    SALARY RANGES:
    Salary varies by role, level and location, and is dependent on the cost of labor in a given
    geographic region among other factors. These ranges may be modified at any time.

    LOCATIONS:
    Tier 1 Locations: Greater New York City, and San Francisco Bay Area
    Tier 2 Locations: Greater Boston, Washington DC Metropolitan Area, Seattle/Tacoma,
    Greater Sacramento, Los Angeles/OC/San Diego
    Tier 3 Locations: Rest of New England, NY Capital District, Rest of New Jersey, Greater
    Philadelphia, Pittsburgh, Delaware, Rest of Maryland, Rest of Virginia, North Carolina,
    Atlanta, Miami-Fort Lauderdale-WPB, Chicagoland, Dallas, Houston, Austin,
    Minneapolis/St. Paul, Colorado, Phoenix, Reno, Las Vegas, Portland Ore./Vancouver
    Wash., Rest of California, Hawaii
    Tier 4 Locations: Rest of US including Alaska and Puerto Rico

    Tier 1 Range:
    $140,000$193,000 USD
    Tier 2 Range:
    $129,000$178,000 USD
    Tier 3 Range:
    $121,000$167,000 USD
    Tier 4 Range:
    $110,000$152,000 USD

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    2d

    Care Navigation Manager/Director, Enterprise

    SonderMindDenver, CO or Remote
    salesforcec++

    SonderMind is hiring a Remote Care Navigation Manager/Director, Enterprise

    About SonderMind

    At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

    To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.

     

    About the Role

    As the leader of the Care Navigation function, your role will be crucial to growing and optimizing SonderMind’s Enterprise Business. You and your team will support bespoke client intake processes and member engagement strategies across SonderMind’s Enterprise partners: payors, health systems, veterans, employers, and other strategic partnerships. This is an opportunity to set the strategy & vision to build a best-in-class care navigation team that uses both technology and human interventions to deliver exceptional outcomes to our Enterprise partners. Your team will develop processes that meet clients where they are in their mental health journey, ensuring SonderMind gets them the care they need. You will collaborate closely with SonderMind’s product and technology leaders to set and execute your vision for technology automation. You will be responsible for yield (the rate at which our referrals are successfully connected to care) across all Enterprise segments and report to the VP of Enterprise. 

     

    Essential Functions

    • Set strategic vision for Care Navigation function to drive scale, efficiencies, and higher yield (the rate at which our referrals are successfully connected to care) for SonderMind’s Enterprise businesses (Payors, Health Systems, Veterans, Employers, and other Strategic Partnerships)
    • Develop bespoke client intake processes for SonderMind’s Enterprise businesses using both technology tools and human interventions
    • Improve conversion rate by ensuring clients are getting into care efficiently across all Enterprise businesses
    • Work closely with Tech & Product leadership to co-develop, build, and implement solutions that scale while helping our prospective clients get connected to care as quickly and efficiently as possible

    Manage, grow, and develop an effective Care Navigation team responsible for all client-facing operations and engagement activities across SonderMind’s Enterprise businesses

    • Ensure SLAs and KPIs are being met for SonderMind’s Enterprise contracts
    • Develop and document care navigation handbook, outlining workflows & guidelines
    • Collect and action feedback from clients, providers, and partners through surveys and direct conversations
    • Support and launch new Clinical programs as needed

     

    What does success look like?

    • First 30 days: Evaluate current tasks, team structure and technology processes
    • First 60 days: Set strategic vision for team and function while prioritizing technology investments on product roadmap. Begin executing against this vision by building both human processes & product capabilities
    • First 90 days+: Improve quantitative yield metrics, while setting the foundation for operations that can scale as our inbound volume increases by 2x, 5x, 10x

     

    Who You Are

    • 9+ years of experience leading and scaling care coordination / customer success teams at large or growth-stage healthcare companies
    • Owned end-to-end processes for converting clients into care using both technology tools and human intervention
    • Significant experience working with Enterprise Partners (e.g. Health Systems, Payors, etc.) to drive conversion and increase access to care
    • Track record of working with Technology & Product to co-develop solutions that improve yield and ability to scale
    • Proven project-management and organizational skills
    • Experience working in Salesforce and data analytics platforms (e.g. Looker) 
    • Strong written and verbal communication and ability to influence and facilitate cross-functional projects
    • Mission driven individual that’s passionate about the mental health industry 

    Preferred: clinical expertise and deep understanding of mental health industry and clients  

    Our Benefits

    The anticipated salary range for this role will be between $140,000-180,000.

    As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

    Our benefits include:

    A commitment to fostering flexible hybrid work
    A generous PTO policy 
    Therapy coverage benefits to ensure our employees have access to the care they need
    Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA and FSA options
    Employer-paid disability & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave
    Eight weeks of paid Parental Leave  (if the parent also qualifies for STD, this benefit is in addition)
    401K retirement plan with 100% matching on up to 4% of base salary

     

    Application Deadline

    This position will be an ongoing recruitment process and will be open until filled.

     

    Equal Opportunity 
    SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

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    2d

    Business Systems Architect

    BigIDRemote - US
    agileremote-firstB2BsalesforceDesignc++

    BigID is hiring a Remote Business Systems Architect

    Who we are:

    BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and governance. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

    We are building a global team with a passion for innovation and next-gen technology. BigID has been recognized for being one of CNBC’s Top 25 Startups powering the economy, we're on Built In's 2023 Best Places to Work, one of America's fastest-growing companies, Inc5000 2023, 3 years running, one of the 20 coolest identity access management and data protection companies, CRN Security 100 2023, a Market Leader in DSPM at the 11th annual Global InfoSec Awards (Cyber Defense Magazine) and 2023 Disruptor Gold Winner - Most Disruptive Cyber Security Software, Globee Awards.

    At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

    Who we seek:

    We’re looking for an amazing GTM Product Owner, reporting to the Head of Business Systems. Business Systems is part of our Global Business Operations team, where we design, architect, and develop our go-to-market systems platforms. We run the systems that encompass the entire buyer’s journey from initial lead through marketing, sales, renewal, accounting, customer success, and advocacy. As a technical lead, you will have opportunities to solve business problems and implement them in Salesforce and its peripheral ecosystems. 

    This position is a critical part of BigID’s Systems growth. As a Solution Architect, you will be responsible for developing functional solutions that transform our Lead-to-Cash, Quote-to-Order, and Order-to-Cash processes and further improve our service delivery and tracking, developing solutions that extend, improve, and optimize the systems that operate our business. You will be empowered to develop new ideas, find new capabilities, and drive their implementation and integration inside BigID.

    Our ideal candidate is someone who has strong consultative skills and can interface well with our internal and external stakeholders to build strong relationships, set expectations, and deliver on our solutions roadmaps. You can lead and inspire other developers as well as be a self-starter with problem-solving skills. You should enjoy being a technical expert in multiple areas, have a strong affinity for building efficient processes, and architecting solutions that scale. If you want a work environment where your ideas are welcome and contributions are recognized, this is the place for you!

    What you’ll do:

    • Own a Solutions roadmap: Work closely with stakeholders to prioritize and transform business needs into actionable requirements and drive a steady cadence of releases. Build strong relationships and work collaboratively with partners to  prioritize and transform business needs into actionable requirements and construct a product roadmap that translates into a steady cadence of releases.
    • Salesforce Platform Technical Ownership: Drive technical design and development for major components of our Salesforce platform and other interconnected systems, balancing demands for scalability and flexibility, including cross-platform automation with other SaaS or Enterprise Systems
    • Lead optimization programs: Rapidly assess and develop programs to simplify, improve and align current systems with established industry best practices and design patterns, using analytical and performance data to drive decision making
    • Lead a distributed team: Act in a technical leadership role to internal stakeholders and outsourced partners for the technical design and implementation of advanced Salesforce solutions
    • Build a CoE:  Partner with business stakeholders to build the Business Systems function. Develop and maintain a library of architecture and solution design documents, data models and data flow diagrams, Drive change and release management across the business, conduct workshops and enablement.

    What you’ll bring:

    • GTM Ops SaaS experience: 5+ years experience working with Commercial Teams, Marketing, Deal Desk, or Legal Operations preferred. Solid grasp of B2B Lead-to-Quote, Quote-to-Cash, customer support, and professional services processes and how these processes work in a Salesforce-centric ecosystem. 
    • Deep Salesforce technical knowledge:  ​​7+ years experience in Salesforce Development and Implementation, blending design and implementation responsibilities or similar role and equivalent experience. Deep understanding of Salesforce architecture, design patterns, and development best practices. Strong technical skills in Salesforce configuration, Apex, Visualforce, LWC 
    • GTM Systems Integration experience: Prior consulting and systems integration experience with full lifecycle implementation experience in Salesforce + related GTM ecosystems in a SaaS environment. Strong problem solving and data analysis skills (critical, strategic and evaluative thinking). Proficient in developing comprehensive solution design documents, application architecture, integration architecture, and deployment documentation.
    • Business Systems Partner to the business: Lead and Mentor, coach and influence people on the team and stakeholders within the company. Be an outstanding communicator, solid attention to detail and interpersonal skills. Agile delivery (manage timelines, communicate delays, and clarify ambiguous requirements). Experience working with a distributed team across time zones preferred

    Our Values:

    We look for people who embody our values - Care, Do, Try & Shine.

    • Care - We care about our customers and each other
    • Do -We do what it takes to make a positive impact
    • Try -We try our best and we don’t give up
    • Shine -Weshineand make it our mission always to stand out

    The annual base salary range is $130,000 – $165,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

    BigBenefits: 

    ???? Work from home with a global remote-first community

    ???? Global Culture Corner

    ????️ Flexible PTO and Quarterly Volunteer Days

    ????  Equity Participation

    ???? 100% employer-covered medical, dental, and vision options available to you

    ???? Additional insurance benefits like pet insurance and legal assistance 

    ???? Learning & Development Opportunities 

    ???? Fidelity Employer Sponsored 401K 

    ???? Robust DEI Program with several vibrant ERG communities

    ???? Paid Parental Leave

    #LI-Remote

    #LI-AR1

    BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability, and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

    CPRA Employee Privacy Notice: CA 

    BigID is an E-Verify Participant.

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    2d

    Business Acct Mgmt Solutions - Sales Enablement - Senior Associate (Work Remote Option)

    Fannie MaeWashington, DC, Remote
    Bachelor degreesalesforceInDesignPhotoshop

    Fannie Mae is hiring a Remote Business Acct Mgmt Solutions - Sales Enablement - Senior Associate (Work Remote Option)

    Job Description

    As a valued contributor to our team, you will advise customer-facing teams on tactics and strategies to ensure they possess the skills, knowledge, process, expertise, and access to information and materials required to create positive customer interactions.

    THE IMPACT YOU WILL MAKE
    The Business Acct Mgmt Solutions - Sales Enablement - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

    • Advise and assist in establishing sales learning programs to continually enhance customer delivery teams' competence to drive business performance.
    • Support account teams through engagement strategies, continuous alignment, and learning within the Account Management organization.
    • Advise the account team on best practices for sales communications, customer engagements, and business success.
    • Develop strong relationships across the organization and advise account team on business improvement opportunities.

    Qualifications

    THE EXPERIENCE YOU BRING TO THE TEAM

    Required Experiences

    • 2 years

    Desired Experiences

    • Bachelor degree or equivalent

    Skills

    • Relationship management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
    • Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict.
    • Presenting information and/or ideas to an audience in a way that is engaging and easy to understand.
    • Identifying and selecting strategic options and identifying resources to meet the defined objectives.
    • Business Insight including advising, interpreting customer insights, benchmarking, etc.
    • Creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas.
    • Experience gathering accurate information to explain concepts and answer critical questions.
    • Performance measurement including evaluating programs and defining and measuring KPIs.
    • Managing project plans, resources, and people to ensure successful project completion.
    • Working with people with different functional expertise respectfully and cooperatively to work toward a common goal.
    • Learning and training including developing, facilitating and evaluating training.

    Tools

    • Adobe Creative Cloud, including Photoshop, Premier Pro, InDesign, Illustrator, Adobe XD, and Acrobat DC
    • Microsoft Office Suite, including Excel
    • Experience using Salesforce CRM
    • Vyond.
    • Experience using Articulate Storyline for eLearning.
    • Experience using learning management systems.
    • Experience using Adobe Captivate

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