Program Manager Remote Jobs

52 Results

3d

Program Manager

InvitaeRemote - US
Bachelor's degreejirac++

Invitae is hiring a Remote Program Manager

Invitae is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae's genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

We are looking for an experienced Program Manager to support our Biopharma and Data Platforms teams.  Invitae has over 60 programs with biopharma partners and we’re aiming to continue expanding. The role will be responsible for implementing new contracts, building relationships, and coordinating internal resources to address the needs of our clients. Clients may include third party data partners, pharmaceutical companies, biotech firms, and patient advocacy organizations.

 

Location: Remote 

What you'll do: 

  • Plan, launch, and maintain sponsored testing and data product programs
  • Owning project management responsibilities and day-to-day interactions with biopharma clients and third party data and platform partners
  • Building, maintaining, and evolving external relationships with biopharma and third party data and platform partners across the ecosystem
  • Provide feedback with Invitae’s product team to translate client requests into development activities
  • Identifying and coordinating appropriate internal resources across engineering, clinical and scientific, and operations teams at Invitae to support effective program execution
  • Managing data delivery processes and execution
  • Deepening client relationships with senior members of partner organizations
  • Building the procedures and infrastructure to support scalable growth of the program management team
  • Identifying unmet needs among existing partners and generating ideas for product development priorities

 

What you bring: 

  • 8+ years of experience in relevant program management roles in biotech/biopharma or data analytics with a Bachelor's degree, 6 years experience with a Master's degree, and 3 year's experience with a PhD 
  • Strong customer-focused orientation and exceptional judgment to ensure diverse client needs are addressed
  • Experience developing project management standard operating procedures and best practices to ensure consistency across the team
  • Experience utilizing standard program management tools, such as Monday, Confluence, Smartsheets and Jira
  • Experience identifying operational efficiencies to streamline workflows across functional units
  • Analytical mindset with experience in data analysis, reporting, and identifying the “so what” behind the data
  • Experience manipulating data in Excel and Looker and an aptitude for learning new software tools
  • Curiosity for working on a diverse set of partner and program typesPrior experience in the healthcare industry is a plus
  • Highly motivated individual with an ability to thrive in a fast paced and dynamic environment  
  • Excellent written and oral communication skills
  • Domain knowledge in clinical genetics/genomics is a plus

 

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
USA National Pay Range
$95,600$119,500 USD

Please apply even if you don’t meet all of the “What you bring” requirements noted.  It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.  

Join us!

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.

You can find a detailed explanation of our privacy practices here.

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5d

Program Manager - Data

InstacartUnited States - Remote
Design

Instacart is hiring a Remote Program Manager - Data

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

 

OVERVIEW

 

 

ABOUT THE TEAM

The Data Science and Analytics team helps the business make the right decisions, by surfacing opportunities for growth and efficiency and evaluating the impact of product and policy changes. As we continue to change the future of grocery, we want to make decisions based on data rather than just intuition. Our team helps the company identify key growth and efficiency levers, evaluate our investments, and stay accountable to the customers we serve and retailers we enable.

 

 

ABOUT THE ROLE

As a Program Manager for this team, you will be responsible for building, optimizing, and scaling programs to strengthen the impact of the team. You will partner with the Data Science and Analytics leadership team as a thought partner to advance the teams’ capabilities. You will also work with other cross-functional teams across the company to drive strategic projects forward. 

 

 

ABOUT THE JOB

  • Foster a culture of excellence; identify and actively look for opportunities to recognize excellent contributions within the teams.
  • Direct strategic initiatives (e.g., Business / Data Science Reviews, Tech Talks) that improve the cross-functional coordination between DS, Analytics, and key cross-functional partners
  • Guide best practices in data and document management, including templates, dashboards, knowledge storage, retention and archiving, and data sharing, ensuring it aligns with broader company information architecture and data storage/privacy guidelines
  • Source, develop, and optimize innovative tools and complex processes that enable us to better understand our customers, shoppers, retailers, brand partners
  • Manage and help grow the team - including hiring, onboarding, and headcount/budget management.
  • Work across teams to manage business rhythm (e.g., creating content for executive/team meetings, driving operating cadence, owning organizational communication/newsletters)
  • Plan and coordinate team offsites

 

 

ABOUT YOU

MINIMUM QUALIFICATIONS

  • 6+ years experience working in Operations and/or Program Management
  • Demonstrated ability to design, implement, and scale programs and best practices that drive business impact
  • Comfort navigating ambiguity and leading the team toward solutions that strike the balance between creativity, pragmatism, iteration, and scalability
  • Strong road mapping and prioritization skills; understand how to strategically execute against shifting priorities, while mobilizing the team to do their highest quality work
  • Systems thinker with strong organizational skills and follow-through; effectively executing on the details while understanding the big picture
  • Nurtures strong partnerships with cross-functional stakeholders (e.g., Finance, Engineering, Product) to drive forward the team’s initiatives
  • Leads with and encourages growth and owner mindsets within the team

 

 

PREFERRED QUALIFICATIONS

  • Experience at a marketplace tech company and/or late-stage start-up

 

 

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policyhere.

Offers may vary based on many factors, such as candidate experience and skills required for the role.Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offeringshere.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$142,000$180,000 USD
WA
$137,000$173,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$131,000$166,000 USD
All other states
$118,000$149,000 USD

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5d

Lead Program Manager

DynatraceWaltham, MA, Remote

Dynatrace is hiring a Remote Lead Program Manager

Job Description

At Business Insights we are seeking a highly motivated and experienced Program Manager Lead to join our team. In this role, you will play a crucial part in driving our overall business strategy by leading strategic programs and collaborating with other program and project managers. You will work closely with senior leadership to translate business objectives into actionable programs and initiatives, ensuring alignment and successful execution across the organization.

Your Role:

· Strategic Planning: Collaborate with senior leadership to understand business goals and translate them into actionable strategic programs and initiatives.

· Program Development: Lead the development of strategic programs, including defining objectives, scope, timelines, and success metrics.

· Team Guidance: Work closely with other program and project managers, ensuring execution of strategic programs.

· Stakeholder Management: Engage with cross-functional teams, stakeholders, and executives to ensure alignment and buy-in for strategic programs.

· Resource Management: Manage resource allocation, including budgeting, staffing, and other necessary resources, to ensure successful execution of strategic programs.

· Risk Management: Identify potential risks and develop mitigation strategies to ensure the successful delivery of strategic programs.

· Execution and Monitoring: Drive the execution of strategic programs, monitor progress, and proactively address issues or roadblocks to keep programs on track.

· Communication and Reporting: Communicate program status, updates, and outcomes to stakeholders and senior leadership through regular reports, presentations, and meetings.

· Continuous Improvement: Continuously assess program performance, gather feedback, and identify opportunities for improvement to enhance the effectiveness and efficiency of strategic programs.

· Knowledge Management: Capture lessons learned and best practices from strategic program execution to inform future initiatives and improve organizational capabilities.

Qualifications

Minimum Requirements

Bachelor’s degree or relevant experience

· 5+ years of experience in program management, with a proven track record of leading strategic programs

Expectation: All Insights team members are expected to travel at least 1 time per year for annual team meetings. 

Preferred Requirements

· Strong leadership skills with the ability to motivate and inspire cross-functional teams

· Excellent communication and stakeholder management skills

· Proficiency in project management tools and methodologies

· Strategic thinker with a results-oriented mindset

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7d

Enablement Program Manager

CloudflareHybrid or Remote
Master’s Degreesalesforce

Cloudflare is hiring a Remote Enablement Program Manager

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Kuala Lumpur, Malaysia

We are currently in search of a dynamic and self-motivated Enablement Program Manager who possesses extensive experience and a proactive approach to collaborating effectively across teams and engaging with key stakeholders within the Enablement ecosystem. This individual will be responsible for facilitating partner programs (50%) as well as sales enablement initiatives (50%).

The role will report to the Senior Manager - Technical & Partner Enablement on the Sales Enablement team and work closely with the various teams such as Channel, Pre-Sales and Customer Success team to gather up requirements, identify gaps, create/manage content, include partner messaging that resonates, and help provide the most needed training/enablement content to our most strategic and interactive partners. You will also track key partner metrics such as participation, usage, utilization, etc., to improve our partner enablement offerings.

As the Enablement Program Manager, you will be responsible for:

  • Analyze and identify gaps in enablement for partners, working with internal stakeholders and partners to identify what is needed. 
  • Manage the development and deployment of relevant and impactful training to ensure that partners have the required skills and knowledge to drive Cloudflare business, considering partner segmentation and the differentiators for high priority partners
  • Manage, measure and report on all associated partner enablement metrics and KPIs
  • Work closely with the partner program team, GEO counterparts and key stakeholders to build globally consistent partner enablement programs. 
  • Execute with strong program management skills, including creating and monitoring work-plans, managing against milestones, following through with deliverable owners, driving proactive stakeholder communications, and tracking program KPIs. 
  • Act as an administrator for Cloudflare University (LMS), responding to day-to-day queries, overseeing content management, generating reports and dashboards, and driving continuous improvements.
  • Plan and manage partner training events and internal training events, both virtual and in person, including ongoing enablement webinars.
  • Collaborate cross-functionally across a global, matrixed environment to support the needs of the business.
  • Work with internal Enablement teams to create new enablement/training content as needed
  • Collate feedback from strategic partners and feed this back to enablement, training. and partner teams so that content can continually be refined

Required Education and Experience

Applicants must meet one of the following education and experience requirements: 

  • 5-7 years partner enablement and/or sales enablement experience in a fast-paced, high-tech environment 
  • A Bachelor’s or a Master’s degree or its equivalent in a technical domain
  • Proficiency or working knowledge of various tools such as LMS, Zoom, On24, Google Meet, Salesforce is preferred

Required Skills

  • Excellent program management skills with the ability to manage multiple projects and priorities under tight deadlines
  • Ability to influence and collaborate with cross-functional teams at all levels of the organization.
  • Analytical mindset with the ability to use data to drive decision-making and measure program effectiveness.
  • Project management skills with the ability to manage multiple initiatives simultaneously and deliver results on time and within budget.
  • Experience working in a global role and being flexible to support multiple time zones
  • Comfortable working in a face paced environment with ambiguity Experience building programs for scale in a high-growth environment
  • Willingness to travel and flexibility in working hours
  • In-depth understanding of partner ecosystem programs and best practices
  • Experience collaborating with a variety of internal teams to develop learning programs.
  • Experience measuring the impact of enablement in the partner or sales ecosystem.
  • Experience with learning management systems (LMS), sales enablement platforms, and other relevant technologies. 
  • Excellent communication skills, both written and verbal
  • Ability to work within a fast-paced, high-growth work environment 
  • Ability to take initiative and to set priorities independently  
  • Have an enthusiastic “roll up your sleeves” mentality
  • Team player with strong interpersonal skills
  • Excellent Google Workspace skills including Sheets, Slides, Docs and Forms
  • Excellent written and verbal communication skills

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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7d

Engineering Operations Program Manager

CelonisRemote, Spain
4 years of experienceBachelor's degreeDesignqa

Celonis is hiring a Remote Engineering Operations Program Manager

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:

You’ll have the opportunity to be a part of our Engineering Operations Technical Program Management Team, which sits within the Celonis Product and Engineering Organization! You'll be working with a cross-functional team leading Software Development Lifecycle Forums and strategic customer escalation projects across all areas of our product, alongside our exceptional Product and Engineering teams.

The Role:

Join our dynamic team at Celonis Engineering as a Program Manager based in Madrid, Spain. As a pivotal member, you will lead the forums of the Software Development Life Cycle (SDLC) within the Product and Engineering (PnE) department. Collaborating closely with Engineering, Product, Design, and QA teams, you will ensure seamless flow of features through the SDLC with uncompromised quality. Your focus will center on driving forums, ensuring transparency, and fostering traceability, all while streamlining the SDLC within PnE through a data-driven approach and facilitating effective communication across the organization.

The work you’ll do:

Your primary responsibility is to support the PnE organization with coordination of SDLC activities. To achieve this, your work will involve:

  • Drive and coordinate SDLC reviews including Technical design, launch, and production feedback loop. Collaborating with key stakeholders in PnE including Engineering teams, Product Ops, and Product management.
  • Ensure adherence to SDLC processes and reviews within the organization. And communicate transparently the progress of the SDLC and improvement initiatives
  • Establish metrics for SDLC ceremonies to measure effectiveness. Create cohesion and End-to-End (E2E) traceability through SDLC Events and artifacts.
  • Enhance SDLC process efficiency through data-driven approaches, implementing new techniques and tooling like automation, AI, etc.
  • Drive effective teamwork, communication, collaboration and commitment across multiple groups to foster improvements of the SDLC. Organizing and coordinating dedicated working teams in PnE if necessary
  • Support and participate in initiatives such as release management, roadmap planning, etc., from an SDLC perspective. 
  • Ideate and establish a cohesive system between SDLC and product roadmap.

The qualifications you need:

  • Bachelor's degree in Computer Science, Information Technology, or related field. 
  • Minimum of 4 years of experience in software development, in a process improvement, SDLC management role or project/release management role.
  • Strong understanding of software development methodologies. 
  • Proven track record of implementing and optimizing SDLC processes in a complex organizational environment.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Solid project management skills with the ability to prioritize tasks and meet deadlines.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Experience with process improvement methodologies such as Lean Six Sigma is a plus.
  • Certifications such as Project Management Professional (PMP) are preferred.

 

What Celonis can offer you:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Join us as we make processes work for people, companies and the planet.


Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

Accessibility and Candidate Notices

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7d

Staff IT Project/Program Mgr

ServiceNowAtlanta, GEORGIA, Remote
agilescrum

ServiceNow is hiring a Remote Staff IT Project/Program Mgr

Job Description

Team & Role 

ServiceNow’s Digital Technology (DT) organization leads the digital transformation of ServiceNow’s business functions. The Strategy Realization Office (SRO) organization supports this transformation by providing Program Management services. 

We are looking for an individual to join us as a Program Manager on the SRO team, where you will play a key role in planning and implementing complex, cross functional DT programs that directly support ServiceNow’s corporate priorities in the Developer Experience and Now on Now portfolios. You will get to work with amazing global talent, leverage ServiceNow’s great Agile products and take pride in being part of delivering excellent outcomes. 

What you get to do in this role: 

  • Partner with Business, Product, and Engineering teams on large, complex cross functional programs, and drive them from original concept through final implementation. 

  • Work closely with product leaders to transform their vision to roadmaps powered by ServiceNow toolset. 

  • Program leadership role to establish Product in-take process, prioritization, OKR alignment, milestones, deliverables, and success criteria for your programs ultimately ensuring value realization. 

  • Manage program risks, issues and dependencies and escalate impediments to meet program objectives. 

  • Provide transparent and forthright communications on your programs to stakeholders, sponsors. Simplify complex issues into a crisp, actionable executive-level status. 

  • Ensure adherence to processes, quality standards, and deliverables so that your programs are delivered with data driven predictability. 

  • Organize and facilitate cross functional meetings and workshops to align teams on business requirements, solutions, and delivery plans. Publish notes, actions and follow through to completion. 

  • Create and maintain process documentation where needed to promote best practices and leverage lessons learned. 

  • Define governance models, operating models for the programs being managed. Socialize and operationalize these models for successful execution. 

  • Act as a Scrum Master on one or more teams ensuring alignment with established Agile and Scaled Agile processes. 

  • Deliver hands-on coaching of individual Scrum teams in all aspects of scrum - daily meetings, planning, self-organization, collaboration, iterative development, workshops etc. 

Qualifications

To be successful in this role you have: 

  • 8+ years of experience as a Program Manager and Scrum Master in an enterprise software company. 

  • At least 5 years dedicated to managing enterprise level software application development programs. 

  • Experience managing complex IT programs that delivered applications used by internal or external users. 

  • Ability to dive into extremely complex, vague, and cross functional environments and map teams to plans. 

  • Hands on experience using Agile tools. Knowledge of ServiceNow Agile products is a plus. 

  • Strong facilitation, communication and influencing skills. 

  • Strong decision driving skills based on data and business benefit. 

  • Lean program management, continuous learning, adaptation, and improvement. 

  • Must enjoy working in a highly collaborative, matrixed environment. 

  • High energy, self-starter with aptitude for learning new technologies and ability to promote transformational change. 

  • Comfortable presenting operating & governance models, program plans, status etc. to large audiences and senior executives in person, virtual, and via webinars. 

  • Thrive in ambiguity with proven track record of out of the box problem solving skills. 

  • Lead from the front with a willingness to take on tasks that sometimes would fall outside of their scope to get the job done. 

  • Preferred – experience on projects and programs involving CI/CD automation, DORA metrics, developer productivity and Generative AI capabilities.  

  • Preferred – experience in organizing change adoption activities like trainings, and communications.  

  • Preferred - Engineering or Product management background (in addition to strong program management experience) 

  • Soft skills - Stakeholder management, Adaptability & Flexibility  

 

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7d

Staff Design Program Manager

ServiceNowSan Diego, California, Remote
DesignUX

ServiceNow is hiring a Remote Staff Design Program Manager

Job Description

Location: Open to San Diego, Santa Clara, or Remote

Team & Role: 
At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products.
 
We are Experience advocates responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. We are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion, and creating efficiencies in the research, design, and product content processes.

Learn more about our Experience team here.

What you get to do in this role: 

  • Operate with a high degree of autonomy, seek to address organizational opportunities, and effect change within our Experience Team and our cross-functional partner orgs. To address organizational opportunities, you’ll define an end-to-end plan, engage with executive stakeholders, drive root cause analysis, implement solutions, and monitor effectiveness. 
  • You’ll implement scalable processes or solutions to effectively plan and manage multiple UX projects to meet our objectives.
  • Contribute to the development of the program management function. Share back successful practices, frameworks, tools, and lessons learned that have worked in your Program.
  • Identify connections and reconcile possible collisions between different product offerings, features, and platforms.
  • Ensure transparency, alignment, and clear communication of program status and overall resourcing across the portfolio to key product development stakeholders.

Qualifications

Preferred Qualifications: 

  • 8+ years of project/program management experience in mid/large size companies, ideally on a product design or experience team.
  • Leads challenging, innovative, and productive conversations to solve critical challenges in both strategic and tactical circumstances.
  • Models change agent behavior by coaching others to solicit buy-in, promote, and communicate new scalable solutions to improve execution processes across our organization and beyond.
  • Educates cross-functional peers about their discipline and advocates for its value.
  • Actively shares knowledge and expertise with others to ensure diversity and inclusion with the goal of elevating colleagues, teams, and community of practice.   

Basic Qualifications: 

  • BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.
  • Experience working on and managing large projects or programs with cross-functional teams.
  • Deliver solutions and strategies while mitigating or removing obstacles.
  • Experience utilizing software to keep projects organized, track metrics, and report on progress.

For positions in the Bay Area, we offer a base pay of $158,500 - $206,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

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8d

Knowledge Manager

Master’s Degreesalesforce

DealerOn, Inc. is hiring a Remote Knowledge Manager

Knowledge Manager - DealerOn, Inc. - Career Page
10d

Senior Program Manager

NextivaUnited States (Remote)
Bachelor's degreec++

Nextiva is hiring a Remote Senior Program Manager

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Nextiva is looking for a Strategic Program Manager, who will guide cross functional teams in the development, planning and implementation of key growth initiatives. We’re looking for the right person to support the development of our local and global CX expansion efforts, which is one of the most exciting areas within the entire organization.

This position will report directly to the Director, Strategic Growth, and will be leading a variety of initiatives that expand the business into new markets and higher-growth opportunities. This individual will be asked to work closely with other departmental leaders in product, marketing, sales, support, as well as other critical functions, to create, execute and manage plans that drive future business growth.

Key Responsibilities

  • Manage the strategic development & execution of Nextiva’s international business expansion
  • Manage the local and international growth of our customer experience (CX) platform
  • Deeply connect and understand the customer and business needs, while closely partnering with cross functional stakeholders to develop the strategic plans and manage growth projects to completion
  • Contribute to business case & strategy development, identifying high value business opportunities and aid in crafting innovative go-to-market plans & strategies
  • Build and manage cross-functional project plans, maintain timelines and own presenting key findings and progress updates with key stakeholders and business leaders
  • Support senior leadership by providing actionable insights and recommendations on key investment decisions for new growth opportunities

Qualifications

  • Demonstrated ability to create, manage, and execute multi dimensional project plans
  • Financial acumen and experience managing to business outcomes to ensure project success in execution and impact
  • Extremely comfortable in command of meetings simultaneously contributing to and facilitating the conversation
  • Demonstrated ability to distill information into actionable insights not just organized report outs
  • Capability to establish and maintain effective working relationships with a wide range of partners and stakeholders, at various levels
  • Strong cross functional leverage and ability to influence without authority
  • Ability to balance business partnership with the need to exercise independent judgment and to raise issues in a timely and constructive manner
  • Bachelor's Degree -  Management, Business, Finance, Analytics or Marketing
  • 5+ years of experience in cross functional product, marketing or program management role
  • Experience work with various levels of management
  • Experience driving & management multiple projects simultaneously
  • Experience creating & managing strategic business plans
  • Experience thinking strategically about complex issues & developing thoughtful recommendations

Preferred Qualifications

  • Masters Degree - Management, Business, Finance, Analytics or Marketing
  • Experience in technology, specifically software as a service business models

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $82,000 - $146,300. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-SP1 #LI-Remote

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MapBox is hiring a Remote Senior Technical Program Manager

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.9 million registered developers have chosen Mapbox because of the platform’s flexibility, security, and privacy compliance. Organizations use Mapbox applications, data, SDKs, and APIs to create customized and immersive experiences that delight their customers.

What You'll Do

  • As a Senior Technical Program Manager (TPM) you will ensure the success of strategic customer programs by leading time-bound, scope-defined technical engagements with our Premium Support customers. 
  • You will be a member of a skilled team of collaborative individuals whose goal is to manage technical programs, launches, and migrations across all our key customers and partners. 
  • The Senior TPM will serve as the business liaison between our premier customers’ needs and all cross-functional teams within Mapbox, including our leadership, Product Management, Engineering, Sales/Renewals, Technical Support, and others.
  • We are in the business of finding solutions for customer success using the Mapbox product suite. TPMs are part of the Customer Experience team, which is key in helping our strategic customers achieve their strategic objectives and obtain maximum value from their investment.

What We Believe are Important Traits for This Role

Ideal candidates are leaders who own their impact, drive results, and proactively collaborate to ensure the success of our customers and our Customer Engagement team. 

  • 5+ years technical project management experience driving large scale software implementations, managing and growing multi-million dollar customer accounts and expanding existing business relationships
  • 5+ years deep technical experience managing software build and launch projects for large scale applications
  • 5+ yrs experience building business strategy in geo-enriched consumer experience and enterprise applications verticals.   
  • 5+ yrs experience driving results for customers that impact their topline metrics.
  • Strong technical acumen and curiosity and experience driving solutions to complex, unsolved challenges in the software or platform space. A background in hands on software development a big plus.  
  • Proven track record of understanding customer requirements, identifying problems, finding and implementing technical solutions with a collaborative approach to the partnership software development teams. 
  • Proven experience with improving success rates and timeliness of key customer launches; assessing the health of customer programs and launches; increasing adoption rates of strategic beta programs; and increasing adoption rates of strategic beta programs
  • 5+ years of experience working in Customer Engagement, Account Management, or Solutions Architecture roles within technical organizations. 
  • 5+ years of experience in the location platform development industry.
  • Excellent executive presence as well as presentation. Strong verbal and written communication skills are required - specifically, an ability to tailor communications and collaborate at different levels of the business and with customers - from engineering to top management. 
  • B.S. or higher degree 

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

  • We value high-performing creative individuals who dig into problems and opportunities.
  • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
  • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
  • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.

Mapbox is an EEO Employer - Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity


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11d

Technical Program Manager

Bachelor's degreec++

hims & hers is hiring a Remote Technical Program Manager

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are looking for a highly motivated and experienced Technical Program Manager to join our dynamic team. The ideal candidate will have a strong background in Retail or Healthcare technology and program management. This role will involve collaborating with cross-functional teams to plan, execute, and deliver complex projects on time and within budget. The Technical Program Manager will play a critical role in ensuring the successful launch of various projects and initiatives related to our technology roadmap.

You Will:

  • Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables.
  • Develop detailed project schedules, resource plans, and budgets to ensure alignment with organizational goals and objectives.
  • Coordinate with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges.
  • Provide guidance and support on technical decisions, leveraging your expertise to drive innovation and optimization.
  • Work closely with technology, products, and, operations teams to align project goals and priorities.
  • Coordinate with marketing, finance, accounting, and legal departments to facilitate the necessary workflows.
  • Facilitate communication and collaboration across functional groups, ensuring a clear understanding of project requirements and dependencies.
  • Successful negotiation with stakeholders to maintain alignment across the organization.
  • Drive cross-functional problem-solving and decision-making to address issues and achieve project milestones.
  • Proactively identify project risks and develop mitigation strategies to address potential obstacles and challenges.
  • Monitor project progress and performance metrics, implementing corrective actions as needed to keep projects on track.
  • Anticipate and resolve issues related to resource constraints, technical dependencies, and changes in project scope.
  • Communicate project status, milestones, and key updates to stakeholders at all levels of the organization, including executive leadership.
  • Solicit feedback from stakeholders and incorporate input to drive continuous improvement and alignment with business objectives.
  • CapEx and OpEx budget planning and tracking

You Have:

  • A bachelor's degree in a relevant field, such as business, project management, engineering, or a related discipline.
  • 7+ years of relevant work experience in project management or related roles
  • Prior experience managing projects or programs of increasing complexity and scope.
  • Strong leadership skills to effectively manage and motivate cross-functional teams—excellent presentation, management, and interpersonal skills for working with team members, stakeholders, and customers.
  • Proficiency in managing program budgets, tracking expenses, and ensuring financial objectives are met.
  • Skills in identifying, assessing, and mitigating risks associated with program activities.
  • Proficiency in building and maintaining positive relationships with stakeholders, clients, and team members.

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

 

#LI-Remote

 

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information. 

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12d

Enterprise Program Manager

DynatraceWaltham, Massachusetts, NORAM, Remote

Dynatrace is hiring a Remote Enterprise Program Manager

Job Description

Dynatrace Enterprise Program Managers are responsible for ensuring the success of large Dynatrace customers (Fortune 100). Their primary role is to accelerate the deployment of Dynatrace software, while helping to maintain an organized and smooth services engagement by providing planning, adoption, and operational guidance. Enterprise Program Managers work directly with client stakeholders, technical team and Project Managers as well as Dynatrace Services Consultants and Architects, Support, Product Management and Dynatrace leadership teams.

This role focuses on the digital transformation of Clients via shifting people and process. This means driving cultural change and consolidating Dynatrace’s position within the Client by integrating with their wider IT landscape.

Responsibilities:

  • Provide Enterprise level Program Management services utilizing the EPM Framework (similar to PMI) on end-to-end enterprise level Dynatrace rollouts for up to 2 clients (20 hours/week per client)
  • Aligning Dynatrace services with partners to provide cohesive service delivery approach for the client.
  • Responsible for the successful management and delivery of a wide range of Services for Dynatrace technologies focused on Velocity (Consultants), Architecture, Innovation, AppSec, Extension, and Business Insights services.
  • Work with Account Executives, Customer Success Managers, and Reginal Service Managers (RSM) to establish roles and responsibilities for each client – work with the same.
  • Provide deployment planning, adoption and operational strategy, and overall engagement management for Dynatrace ACE Services engagements.
  • Deliver stand-alone Strategic Planning Workshops (Dynatrace Rollout Focused) engagements to enterprise level clients.
  • Deliver stand-alone Digital Performance Accelerator (Advanced Dynatrace Use Cases) engagements to enterprise level clients.
  • Coordinate with Account Executive, Customer Success Manager (CSM), Project Coordinator and client the appropriate use of FlexPoints available to the client.
  • Guide ACE Services teams of Consultants and Architects in the utilization of the Delivery Framework methodology and associated activities and deliverables.
  • Ensure Dynatrace resources are meeting the needs of the engagement and when required work with RSM to develop and oversee improvement plans.
  • Lead key client meetings and presentations including engagement kick off, goal setting, weekly status, and quarterly business reviews.
  • Define, manage, and track customer goals for every engagement based on business needs.
  • Plan, manage and accelerate effective deployments and onboarding utilizing all aspects of service offerings.
  • Identify, guide, and oversee the implementation of best practices to enable culture, people and process changes.
  • Provide leadership throughout the customer digital transformation journey with performance driven results.
  • Focus on the strategic adoption of Dynatrace within our customers ensuring maximum value and ROI.
  • Identify Dynatrace expansion opportunities and work with Account Executives, CSM, and RSMs to close them.

 

Qualifications

Required Skills:

  • Degree in Computer Science, Computer Engineering, Information Technology or Business Administration with a focus on IT or equivalent experience.
  • Solid technical background in delivering Observability focused solutions and services.
  • Ability to bridge discussions between business and IT at every level of an organization, internally and externally.
  • Ability to demonstrate solid understanding of Dynatrace technology, Services offerings, and Enterprise Software deployments in discussion with clients.
  • Ability to provide customers with clear detailed guidance on implementation and adoption strategies.
  • Strong, presentation, documentation, and project management capabilities.
  • Demonstrated ability to lead a diverse team of technical resources to successful engagements in challenging conditions.
  • Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results.
  • Cloud, application development, ITSM and DevOps related experience and certifications.

Desired Experience:              

  • Ideal candidates will have 3+ years Dynatrace Technology Consulting or equivalent Technical Consulting experience.
  • Solid technical background as a certified Dynatrace professional.
  • Experience with large enterprise deployments and leading organizational initiatives.
  • Project management training, experience, and certification.

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12d

Senior Regulatory Program Manager

SquareSalt Lake City, Utah, Remote
10 years of experience

Square is hiring a Remote Senior Regulatory Program Manager

Job Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Square Financial Services, Inc. ("SFS" or the “Bank”) is Block’s bank. We opened in March 2021 and provide lending and FDIC-insured deposit products to small businesses on a nationwide basis.

Qualifications

The SFS Compliance Team is seeking an innovative Senior Program Manager to implement and oversee the compliance management of  its consumer lending program. This position will be the compliance subject matter expert for the Bank’s consumer lending products and will be responsible for ensuring such products and the underlying processes are incorporated into the Bank’s compliance management program.  

Primary Responsibilities

You will:

  • Serve as the primary second line of defense resource for compliance-related information and activities for consumer lending products and services.

  • Assist with the implementation of consumer lending compliance policies and procedures.

  • Lead collaborations with other SFS Compliance teams, such as Financial Crimes, Policy Management, and Compliance Training to successfully integrate compliance requirements and standards into their respective programs. 

  • Conduct compliance regulatory risk assessments for lending products and services and craft and implement appropriate compliance risk treatments accordingly.

  • Participate in audits and regulatory examinations. Assist in addressing deficiencies and help prepare responses.

  • Manage and modify long- and short-term project management plans, including setting targets for milestones and adhering to deadlines.

  • Lead and liaise with cross-functional teams such as Marketing, Risk Management, Operations, and Legal to ensure alignment with compliance requirements; delegating and overseeing assigned tasks on the underlying project(s).

  • Make effective decisions, or prepare an analysis on alternatives when presented with multiple options for how to address compliance risks.

  • Communicate and prepare regular reporting to senior management regarding the Bank’s lending programs’ status and ongoing goals.

  • Complete additional projects and duties as directed.

You Have:

  • Minimum of 10 years of experience in management of a Bank CMS Program.

  • 3+ years of experience in program or project management within a finance function.

  • Experience in a bank environment is required.

  • Proficient knowledge of consumer protection laws and regulations at the state and federal level.

  • Ability to understand and communicate legal and regulatory concepts and convert them into relevant, practical business requirements.

  • Ability to interface effectively and build relationships with counterparts and partners both internal and external to the Bank.

  • Ability to handle a fast-paced environment, take ownership of projects, and successfully meet established project deadline requirements.

  • Ability to develop and implement new policies, procedure documents, strategies, and work processes across multiple operational units and business affiliates.

  • Ability to communicate complex concepts and workflow for a range of audiences, align processes with cross-functional teams, and lead a meeting towards a decision.

  • Comfort with living in ambiguity at times, with an eye toward continuous improvement. You can be flexible to changing priorities and open to new ideas as we continue to grow and evolve.

  • Excellent oral and technical writing skills, presentation skills.

Preferred Qualifications

CRCM designation or similar preferred

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13d

Sales Enablement Program Manager

SamsaraRemote - US
Ability to travelDesign

Samsara is hiring a Remote Sales Enablement Program Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

Click hereto learn more about Samsara's cultural philosophy.

About the role:

Samsara’s sales team continues to grow at an incredible rate, and we have new opportunities to support our sales teams. We are looking for a seasoned enablement professional to uplevel our onboarding, coaching, and ongoing education programs for front-line managers. This person would serve a vital role in partnering directly with Senior Sales Leadership to better enable sales managers as they empower their teams to achieve Samsara’s ambitious revenue targets.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click hereto learn more about Samsara's cultural philosophy. 

In this role, you will: 

  • “Win as a team” by working closely with Senior Sales leadership and leveraging performance data to identify opportunity areas for front-line sales managers
  • “Design and facilitate” manager onboarding & post-onboarding leadership training programs focused on proven sales leadership success principles
  • “Continuously improve” Samsara’s manager coaching culture and support sales leaders in coaching their teams
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • 3-5 years of direct sales enablement experience 
  • Background in training sales leadership teams: including tactical sales-process-driven best practices & soft-skill people leadership methodologies
  • Demonstrated experience in curriculum development, building sales training from scratch, and virtual & live facilitation experience
  • Track record of successfully managing cross-functional projects and complex initiatives
  • Ability to travel for in-person training events (approximately once per quarter)

An ideal candidate also has:

  • Experience managing sales enablement teams 
  • Experience as a front-line sales manager 
  • Experience as a quota-caring AE 
  • Experience managing LMS & CMS platforms
  • Bilingual (preferably in Spanish or French)

Samsara’s Compensation Philosophy:Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$89,250$150,000 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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18d

Sr. Technical Program Manager, Data Platform

agiletableaujiraterraformairflowsketchsqlRabbitMQgitc++AWS

hims & hers is hiring a Remote Sr. Technical Program Manager, Data Platform

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the job:

We're looking for an energetic and experienced Senior Technical Program Managerto join our Data Platform Engineering team. Our team is responsible for enabling H&H business (Product, Analytics, Operations, Finance, Data Science, Machine Learning, Customer Experience, Engineering) by providing a platform with a rich set of data and tools to leverage. 

As a senior TPM within the Data Platform team, you’ll work closely with our Product and Engineering teams to understand their roadmaps, architecture, and data. You’ll also work with our consumers of the data platform to better understand their data needs. You’ll take your passion for working with people and leveraging your technical skills to move quickly, efficiently, and decisively to connect the dots and help our team deliver.

You Will:

  • Build strong cross-functional relationships to understand our product data and the needs/uses of data
  • Create requirements and technical specifications
  • Track and manage project risks, dependencies, status, and deliverable timelines
  • Help drive Data Platform strategies
  • Work with stakeholders to understand requirements and negotiate solutions and timelines
  • Communicate and make sure the right people have the correct information in time
  • Work within our Data Platform Engineering team to help build out ticketed work and provide details to translate requirements and benefits to that work
  • Ensure the highest business value is being delivered to our stakeholders
  • Establish mechanisms to optimize team effectiveness
  • Lead prioritization meetings and status meetings with stakeholders at a regular cadence
  • Collaborate with other technical program managers to highlight dependencies with different domains
  • You will have a bias for action, a sense of urgency, and attention to detail that makes you someone your team can instinctively trust and rally behind
  • Drive continuous process improvements and best practices to create a robust, predictable, priority-driven culture
  • Collaborate with legal to ensure data privacy and compliance are followed and implemented
  • Organize and facilitate daily stand-up, sprint planning, sprint retrospectives, and backlog grooming sessions

You Have:

  • Minimum of 8+ years experience as a data-oriented Technical Program Manager, Technical Product Manager, or Lead capacity
  • Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
  • Experience working with Data Platform Engineering teams to ship scalable data products and technical roadmaps
  • Previous experience building data platforms on the cloud using Databricks or Snowflake
  • Proficiency in Jira or other project management tools
  • Knowledge of modern data stacks like Airflow, Databricks, Google BigQuery, dbt, Fivetran
  • Ability to understand different data domains and technical requirements
  • Experience collaborating with different stakeholders such as Analytics, ML, Finance, Product, Marketing, Operations, and Customer Experience teams
  • Solid understanding of data pipelines
  • Knowledge of SQL to independently investigate and test datasets, perform data validation, sketch solutions, and create basic proofs of concept
  • Experience working with management to define and measure KPIs and other operating metrics
  • Extensive experience working on Data Security and Data Governance initiatives
  • A Foundational understanding of Amazon Web Services (AWS) or Google Cloud Platform (GCP)
  • Understanding of SDLC and Agile frameworks
  • Strong project management skills with attention to detail and experience in managing multiple projects and meeting ongoing and overlapping deadlines 
  • Bias towards over-communication
  • Team player, collaborative, and positive attitude
  • Strong leadership and communication skills
  • Excellent writing, oral, and presentation skills
  • Ability to influence without authority
  • Passion for operational excellence, attention to detail, and a demonstrated ability to deliver results in a fast-paced, high-growth environmen

Nice To Have:

  • Experience working in healthcare 
  • Previous working experience at startups
  • A basic understanding of data streaming technologies (eg, Kafka, RabbitMQ), Git, Atlan, and Terraform is a big plus 
  • Working experience with BI tools like Tableau and Looker

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

#LI-Remote

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is
$150,000$185,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information. 

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Oscar Health is hiring a Remote Program Manager

Hi, we're Oscar. We're hiring a Program Manager to join our Accounting team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Senior Project Manager / Manager, Project Management leads all activities related to program implementation goals to ensure success. Additionally, identifying and driving operational improvements for core operations, including proper controls and monitoring ensuring operational efficiency and effectiveness, overseeing and coordinating the program across the organization and helping identify project management fundamentals across the organization.

You will report to the VP, Financial Transformation.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office ( in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $93,600 - $122,850  per year. The base pay for this role in all other locations is: $$84,240 - $110,565 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

  • Organize and lead daily activities for your programs
  • Develop program strategy, optimizations and tooling that support our objectives.
  • Meet with partners to discuss program status and goals
  • Oversee implementations end to end to ensure program success
  • Partner with other departments and multiple stakeholders to ensure operational excellence 
  • Analyze program risks.  This includes proactive flagging of issues, managing escalations, and tracking and resolving issues.
  • Ensure controls and monitoring are in place for the your program 
  • Work with leadership and the program partners to lead program retros and assess program strengths and weaknesses
  • Ensure metrics are in place to measure program success
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Qualifications

  • 4+ years of program and project management in the health insurance space
  • 4+ years experience in change management and process improvement

Bonus Points

  • Healthcare experience
  • PMP or Six Sigma certification

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

Pay Transparency: 

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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iRhythm is hiring a Remote Program Manager, Commercial Operations

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! 

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another.  We are Thinking Bigger and Moving Faster.


 

About This Role

iRhythm Technologies seeks an experienced Program Manager to join our Commercial Operations team. The ideal candidate will be responsible for end-to-end project, process and change management for Commercial Operations initiatives & possess exceptional leadership skills, a strong understanding of Commercial Operations, and a proven track record of driving efficiency and effectiveness. This role will oversee multiple projects that align to long-term business objectives and enhance the overall performance of the Commercial Organization.

Responsibilities:

  • Program Management
    • Take ownership of the end-to-end project management for Commercial Operations initiatives, including but not limited to CRM transformation and Data Governance implementation.
    • Collaborate with cross-functional teams to define project scope, goals, and deliverables.
    • Develop and maintain detailed project plans, ensuring timely execution of milestones.
  • Process Management
    • Partner with business functions to map, define and create processes as required.
    • Conduct thorough analysis to identify opportunities for process improvements and optimizations.
  • Stakeholder Management
    • Build strong relationships with key stakeholders across sales, marketing, IT teams, and other teams as needed.
    • Communicate project updates, timelines, and potential risks to ensure alignment with business objectives.
  • Change Management
    • Implement change management strategies to facilitate a smooth transition to new processes, programs and / or systems.
    • Collaborate with cross-functional teams to ensure the creation of comprehensive training programs tailored for affected end-users.

Qualifications:

  • 7-10+ years of relevant experience
  • Bachelor’s degree in Business Administration or related field
  • Strong understanding of commercial operations and sales processes
  • Excellent communication, interpersonal, and leadership skills
  • Process and / or Project Management certification (Lean, PMP, etc) preferred
  • Experience with commercial platforms (CRM, MDM, etc) preferred

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

  • emotional health support for you and your loved ones
  • legal / financial / identity theft/ pet and child referral assistance
  • paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-SB-1

#LI-Remote


Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.


 

Estimated Pay Range
$112,000$163,000 USD

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

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20d

Senior Staff Technical Program Manager

SamsaraRemote - US
Master’s DegreejiraB2BDesign

Samsara is hiring a Remote Senior Staff Technical Program Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

Click hereto learn more about Samsara's cultural philosophy.

About the role:

Samsara is seeking a Senior Staff Technical Program Manager to own and drive delivery for multiple high-impact software initiatives. As part of this role, you’ll have the opportunity to work across the entire Samsara R&D organization, including our infrastructure teams, full-stack teams, firmware/embedded teams, and our hardware teams. The Senior Staff TPM role requires excellent leadership skills, strategic thinking, strong technical expertise, the ability to partner across Samsara, and the ability to manage high-impact projects.

This role is open to candidates residing in Canada and the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).”

You should apply if:

  • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
  • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
  • You believe customers are more than a number:Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
  • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

Click hereto learn more about Samsara's cultural philosophy.  

In this role, you will: 

  • Drive execution through rapid iteration with engineering and product leaders.
  • Proactively identify and prioritize long-term strategic infrastructure issues and investments and work with leadership to prioritize, build plans, and execute.
  • Remove roadblocks and identify efficiencies to help the engineering teams run faster.
  • Lead cross-team and cross-functional projects and initiatives of tactical and strategic importance. This includes building consensus and ensuring accountability.
  • Interface with engineers, engineering managers, product design, and product management to keep projects on track and everyone aligned with strategic goals.
  • Actively work with stakeholders to keep priorities clear and enable the engineering team to focus on projects that drive the most business value.
  • Communicate broadly to engineering and senior leadership on goals, progress, and process efficiencies.
  • Teach and drive program management best practices throughout the organization.
  • Mentor other Technical Program Managers.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • 10+ years in technical program management in the tech industry, especially in B2B SaaS.
  • A natural problem solver and strategic thinker, who has a passion for creating a structured approach to solving complex problems, breaking down ambiguous problems and turning them into actionable solutions.
  • Highly organized with exceptional attention to detail, with an ability to prioritize and manage multiple cross-functional projects with constrained resources and tight deadlines.
  • Exceptional communication skills. Comfortable presenting to executives, internal stakeholders, and external customers. Able to successfully adapt your style and leverage strong listening skills to inform your approach.
  • Ability to build strong relationships with cross-functional partners and senior leadership  across Product, Engineering, Finance, Sales, Customer Success, and Marketing.
  • Versed in planning and tracking tools such as Airtable, JIRA, and Confluence.
  • Experience with managing software and hardware product launches.
  • Executive-level experience and communication skills.

An ideal candidate also has:

  • BS in a relevant technical field e.g. EE, ME, or CS.
  • A master’s degree is a plus.

Samsara’s Compensation Philosophy:Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$137,760$246,000 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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21d

Principal Technical Program Manager

ServiceNowSan Diego, California, Remote

ServiceNow is hiring a Remote Principal Technical Program Manager

Job Description

What you get to do in this role: 

ServiceNow’s Success, Technology, Experience, and Platform (STEP) org is the largest organization in the company, comprised of all Products and Platform teams, along with our world-class Customer Success and Experience teams.  We are leveraging the unlimited potential of our platform across every industry, geography, solution, and persona to consistently deliver product and platform experiences our customers love.  We are seeking a highly organized and proactive Customer Engagement Technical Implementations Program Manager to join our team. The ideal candidate will be responsible for overseeing the program and operations of high-impact programs for 10+ Early Adopter Validations and pre-sales Lighthouse activities. This is an opportunity to optimize processes for feedback, learnings, and enhancement identified during customer engagements and work to expand our customer engagement tool. The successful candidate is a results-oriented self-starter with strong program management skills, technical expertise, and exceptional communication abilities to ensure successful implementation and customer satisfaction. You will work in a dynamic environment to bring your programs to life and see them through to successful completion while cultivating collaboration and driving business outcomes. You will think strategically, while driving the tactical execution of large cross-organizational programs, from initial conception, through program development, delivery, and transition to operations. 

Overview: 

We are seeking a highly organized and proactive Customer Engagement Technical Implementation Program Manager to join our team. The ideal candidate will be responsible for overseeing the status and operations of 40+ customer adoption engagements and establishing a centralized process for cross-functional teams. This role requires strong project management skills, technical expertise, and exceptional communication abilities to ensure successful implementation and customer satisfaction. 

Responsibilities: 

  • Establish a centralized customer adoption lifecycle, onboarding process, documentation, and artifacts for internal cross-functional teams. 
  • Manage legal process for implementation partner onboarding and customer onboarding
  • Customer readiness status tracking and defining lifecycle stages of customer program adoption 
  • Build reusable customer communication templates and artifacts 
  • Build process, template, and training artifacts for AE, SC, and Sales Ops enablement 
  • Creation of AE/SC boilerplate intros, interest emails, Sales Ops SOPs, and 101 Boilerplate (internal) 
  • Internal KBs on program overview, SOP for engagement manager/AEs/Sales Ops/Legal/etc. 
  •  Outline program requirements including legal templates, tooling, procedures, and roles. 
  • Manage centralized tooling requirements, dashboards, training, and enablement. 
  • Work directly with the engagement manager to status customer adoption progress, outline risks, and alleviate/escalate barriers.  
  • Work with internal stakeholders including AEs, SCs, Legal, Product, and ACE to establish project plans, deliverables, and success criteria for complex customer adoption programs. 
  • Identify, assess, prioritize, and mitigate risks to meet program objectives. 
  • Host executive-level meetings and large cross-functional events 
  • Execute change management initiatives to ensure successful cross-organizational adoption of new processes. 
  • Lead and coordinate early adopter validations and pre-sales Lighthouse activities to showcase our products/services to potential clients. 
  • Manage the program and operations of high-impact programs for 40+ customer engagements and pre-sales Lighthouse activities. 
  • Track and allocate resources effectively to ensure smooth program execution. 
  • Implement a single-view engagement tracking system to monitor progress and identify areas for improvement. 
  • Provide fortnightly reports to the Platform Product teams and participate in the Product Feedback Forum. 
  • Deliver monthly reports to Business Units to keep stakeholders informed about program developments. 
  • Develop and implement processes for capturing feedback, learnings, and enhancements identified during customer engagements. 
  • Integrate feedback and enhancement processes into a centralized PM customer engagement tool.
  • Expand the capabilities of the PM customer engagement tool.

 

Qualifications

Preferred Qualifications: 

  • Experience working with Gen AI 
  • Experience working in a customer-facing role or management consulting preferably in a technical capacity. 
  • Proven experience in program management, preferably in technical implementations or customer engagement roles. 
  • Strong understanding of technical concepts and the ability to communicate effectively with technical and non-technical stakeholders. 
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines. 
  • Exceptional communication skills, both written and verbal, with the ability to present complex information clearly and concisely. 
  • Familiarity with CRM systems and customer engagement tools. 
  • Project Management Professional (PMP) certification or equivalent. 

 

Basic Qualifications: 

  • 12-15+ years of work experience in Program Management   
  • Education: Bachelor’s Degree or equivalent required; MBA or other Graduate degree preferred 

 

JV20

For positions in California (outside of the Bay Area), we offer a base pay of $186,600 - $326,400, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On-Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

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21d

Certifications Program Manager

WebflowU.S. Remote
remote-firstDesignc++

Webflow is hiring a Remote Certifications Program Manager

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We are seeking a highly skilled Curriculum Manager to join our Customer Education team. The ideal candidate will be passionate about leading teams to empower users through education, possess a strong background in curriculum development, and have experience with customer and partner education for enterprise SaaS. As the Curriculum Manager, you will play a pivotal role in defining the curriculum roadmap, and managing the team to create and deliver educational programs tailored to our diverse user base.

About the role 

  • Location: Remote-first (United States) 
  • Full-time
  • Exempt status
  • The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $88,400 in our lowest geographic market up to $121,600 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Reporting to the Sr. Director, Education

As a Certification Manager for Customer and Partner Certifications, you will play a pivotal role in ensuring that our customers and partners meet the necessary standards and qualifications required to effectively engage with our products and services. You will be responsible for overseeing the certification development process, managing the certification program, and providing support to customers and partners throughout their certification journey.

As a Certifications Program Manager, you’ll: 

  • Develop and implement strategies for customer and partner certification programs.
  • Oversee the entire certification process, from the initial job task analysis to blueprint, item writing, analysis, and exam publishing and delivery. 
  • Establish certification requirements, guidelines, and procedures in alignment with organizational objectives, as well as ensuring certifications are valid and legally defensible. Work closely with stakeholders, subject-matter experts, curriculum designers, and instructors to ensure alignment with job roles and certification requirements.
  • Develop and implement robust processes to accurately measure certification content quality, using industry standard psychometrics.
  • Continuously optimize certification processes to enhance candidate satisfaction and address challenges promptly.
  • Use data-driven insights to drive continuous improvement in the certification process.
  • Collaborate on external certification and badging vendors including RFPs, SOWs, budget, and onboarding.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Certification Program Manager if you have:

  • Proven experience in certification program management, instructional design, or project management, preferably customer or partner-facing.
  • Understanding of certification processes, standards, and compliance requirements.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
  • Detail-oriented with strong organizational and project management abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Demonstrated ability to deliver results on time and within budget

Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
  • Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
  • Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, smart work, and professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
  • Discounted Pet Insurance offering (US only)
  • Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice

 

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