Enterprise Account Executive, SE Asia

Fastly has already disrupted CDN technology and has quickly expanded to become a recognised leader in the security and edge computing markets. Establishing the Singapore regional office just two years ago Fastly has quickly gained a footprint within South Asia and continues to expand.

Reporting to the AVP Sales, South Asia, the ideal Enterprise Account Executive candidate has an extensive network of contacts across South Asia and India and possesses both a technical sales background selling security or cloud-related products and a strong eye for business that enables them to lead and close large engagements at CTO, CISO, Head of DevOps, Head of Infrastructure levels. They should be prepared to develop, be accountable for and execute against a clear plan to deliver on pipeline, quarterly bookings and revenue targets consistently.

If you enjoy representing great technology that is in demand by customers innovating digitally,  then this could be the role for you!

What You'll Do:

• Develop, manage, and execute a Go-to-Market plan to ensure Fastly meets its continued growth objectives, primarily in South Asia.
• Accountable for driving pipeline, sales, revenue, and meeting or exceeding quota goals
• Lead all aspects of the sales cycle from start to finish both internally and externally including: prospecting, discovery, Proof of Concepts, value proposition positioning and pricing, contract closing and account management
• Work closely with a Sales Engineer to guide prospective customers through demos and during their trial periods
• Develop a technical understanding of the Fastly solutions, the problems they solve for our customers, and where they fit in the broader Edge Computing, Security and DevOps landscape
• Partner with the account management team to accelerate customer adoption and ensure customer satisfaction
• Collaborate with the key partners across Fastly business including Client Services, Marketing, Product, Product Marketing to ensure the regional efforts are aligned and executed
• Use CRM tools to enrich Fastly customer database and report on sales cycles progress; use of sales prospecting tools to drive out-bounding activities

What We're Looking For: 

• Direct field experience and extensive network of key contacts within South Asia enterprises
• A self-starter with technology (B2B, SaaS preferred) related sales experience with senior leadership and C-level executives across technology & engineering (CTO, CISO, Head of DevOps, Head of Infrastructure)
• Experience with security technologies, content delivery network services, web analytics, website performance, cloud storage, mobile content delivery, or managed web hosting is highly desired
• Proven track record of effective outbound prospecting, managing sophisticated enterprise sales cycles and accurate pipeline management and forecasting
• Possess strong verbal and written communication skills
• Independent, self-disciplined but also able to work collaboratively as part of a team
• Navigates the organisation to mobilise the necessary resources to drive success; partner with execs on building relationships at the top level.

We’ll be super impressed if you have experience in any of these: 

• DevOps conceptual knowledge or experience 
• Web/Application Security conceptual knowledge or experience 

Work Hours: This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements: 

This position is a remote role and open to candidates residing and having the ability to work in the following locations:

• Singapore

This position will require travel as required by your role or requested by your manager.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?  

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

????London | ???? £70,000-£95,000 + Benefits | Hear from the team ✨ 

????We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

⭐Our User Research team team

We are currently a team of 17 individual contributors, who are embedded into collectives i.e Core Banking, Business Banking etc, working cross functionally with Product Design, Product Management and Engineering teams. Our research organisation is led by Hayley Camille Morgan and Katherine Vaughan, our Directors of Research

????You’ll play a key role by

• Plan and run qualitative studies, including field observations and interviews, diary studies remote and in-person concept testing and usability studies for existing and future products.
• Identify actionable insights through quantitative methods, including conducting surveys and performing max diff analysis.
• Work with other researchers to connect the dots across multiple teams. 
• Evaluate and explore information architecture, using tree-tests, card-sorts and whatever other methods are appropriate. 
• Work within a cross-functional team to develop and deliver product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll continue to differentiate ourselves and grow. 
• Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, finance, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy. 
• Work closely with Product Managers, Product Designers, Engineers and other User Researchers to generate hypotheses and plans for high-impact research that helps us better understand our existing and potential customers and how to create a better product that solves their problems and meets their needs.
• Lead the research for your squads suggesting the best approach and methods to use so we’re capturing the right insights that help us grow and develop our product in our mission to Make Money Work For Everyone.

????We’d love to hear from you if

• You’ve got lots of hands-on experience with exploratory and evaluative qualitative research methods, appreciating their limitations and when to apply them appropriately.
• You have experience building products for new markets, cultures, and languages.
• You've worked in a multidisciplinary team environment before, and made a demonstrable impact on the direction of the product or service for your area.
• You can run user testing with your eyes closed, regardless of the setting. You should be comfortable in a lab as well as stopping people in the street for quick feedback or setting up remote tests.
• You’re familiar with quantitative research and understand how user research helps shape metrics and drive teams towards success.
• You're happy user testing on mobile. We’re a mobile-only bank, so if you’ve got experience with both iOS and Android we’ll love you even more.
• You appreciate robust research study design, but can also consider practical constraints and business goals – you understand what 'just enough research' means.
• You’re a strong communicator and facilitator. You’re able to tell a story so your audience will want to listen to and zoom into detail when needed to help solutions come to life.

????What’s in it for you

???? £90,000-£105,000➕share options.

✅ We can sponsor your visa.

????We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period.

????This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

????£1,000 learning budget each year to use on books, training courses and conferences.

????£200 allowance to spend on your work-from-home setup after completing your first full month with us.

➕ Plus lots more! Read our full list of benefits.

????The application journey has 3 key steps

1. Recruiter call (30 minutes). A video chat with Natalie who is part of our hiring team.  This focuses on general suitability and fit for Monzo.
2. Research methods (60 minutes). You will be sent a pre-interview task by the hiring team, which you will discuss in the interview, followed by situation questions.
3. Final loop (Total 1hr 30-2 hours). Split into 2 interviews - Teamwork & Impact.

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nataliehills@monzo.com You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

#LI-NH1

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

We are seeking a Lead Product Designer to become an integral part of our Ad Products & Monetization team, focused on spearheading and implementing pricing and monetization initiatives that guide customers to the right products and tools for their needs. 

In this role, you'll work closely with an accomplished team, crafting user-centric experiences that enable our world-class partners to tap into freelance talent effectively. You'll contribute significantly to experiences customers love and trust by providing easy-to-understand performance and management dashboards that help partners use independent talent to unlock new value for their customers.

You’ll dig into user challenges, define mental models, and uncover ways to provide engaging, intuitive, and high-quality user experiences. You’ll also support our mission of creating economic opportunities so people have better lives – at a time when this is more urgent than ever.

You’ll be part of a talented, supportive, and collaborative team of designers, researchers, and content designers who gather frequently to share work, get feedback, socialize, and learn from each other.

Your Responsibilities:

• Lead projects through an end-to-end design process: research, ideation, strategy, information architecture, interaction design, testing, and launch.
• Leverage your design expertise to enhance and broaden our advertising platform, tools, and user touchpoints by conducting competitive and user research, understanding advertising and pricing fundamentals, and identifying what our customers value.
• Collaborate with our user researchers, product managers, data scientists, machine learning, developers, content writers, and fellow designers to frame problems and generate ideas from concept through implementation.
• Contribute to strategy and help drive the UX vision for the team.
• Be curious. Learn about our two-sided marketplace, build empathy for our users' needs, advocate for them, and deliver impactful experiences that connect solving their problems to business strategy.
• Create elegant, flexible, highly usable, and apt designs for different device types. 
• Care about quality and the fine details of our product design. Produce elegant solutions that build trust, connection, and experiences that customers enjoy using. 
• Communicate and share designs with cross-functional partners, from strategy and experience concepts to design systems and assets.
• Work with developers to deliver a polished final product, including high-fidelity UI and UX specs.
• Further strengthen our design team through mentorship, design critiques, and knowledge sharing.

What it takes to catch our eye:

• 5 years of experience in product design or UX, leading end-to-end UX design and development for multiple successfully launched applications.
• Must have previous experience designing in the ads and monetization space.
• Case studies that demonstrate your attention to detail with impressive design solutions that connect solving for user needs into outcomes for the business.
• Track record of using data and quantitative research methodologies to inform decision-making across the entire product design process/lifecycle.
• A strong work ethic and a readiness to focus and commit. 
• You can lead a project from start to finish and passionately pursue high-quality designs that deliver memorable experiences that users will love.
• A growth mentality. You look to tackle new challenges and stretch your abilities to improve the team, the business, and yourself.
• Strong problem-solving skills and a deep understanding of the challenges and constraints in designing cross-platform web and mobile experiences (Desktop, mobile web, native iOS and Android).
• An excellent teammate. You believe we are stronger together and are energized when you’re in a room (a virtual room) with smart, empathetic, and passionate people.
• Diligent about design details. You produce pixel-tight, attractive work that other companies will look to emulate.
• ***Portfolio is required***

The annual base salary for this position in California and Washington ranges from $240,000 - $151,000. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Come change how the world works. 

At Upwork, you'll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently, we also hire full-time employees in 19 states in the United States.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upworkpage to learn more about our benefits and the employee experience.

Check out our Careers page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice.

• Starting hourly rate $15.00, with unlimited monthly commission potential.

• 10 days of required paid training (Monday-Friday, 8AM-4:30PM)

• Call center hours of operation are Monday-Sunday 7AM – 9PM, actual shift will be determined at time of hire.

• Competitive benefits, PTO, tuition reimbursement, and more! 

How will this role have an impact?

At Signify Health, we value and seek exceptional thinkers with the heart and humility to match. Join us on a mission to improve lives and make a lasting difference.

As part of the Signify Health’s Member Engagement team, you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. You will work diligently to meet department productivity, quality, and customer service goals.

This role will report to a Member Engagement Manager.

What will you do?

• Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 
• Follow 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy.

• Present a positive, professional, and high energy approach to clients, health plan members, and team members.
• Meet daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.
• Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested.
• Monitor performance results including appointments, calls, handle time, and productivity using designated reporting systems.
• Report member complaints and escalations immediately to Member Engagement Managers.
• Participate in peer side-by-side coaching as needed.
• Follow HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities.

We are looking for someone with:

• A High School Diploma or equivalent is preferred.
• 1+ year call center experience OR 2+ years general work experience required.
• Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred.
• A desire to work in an efficient, results-oriented outbound call center environment.
• Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy.
• Good communication skills, friendly and conversational.
• Ability to adhere to a fixed daily schedule, including start, breaks, lunch, and end times.
• Strong computer skills and the ability to use multiple systems at the same time, while making calls.

Benefits:

• Medical, Dental and Vision plans, Insurance starts the 1st of each month after the start date
• Bi-weekly pay with monthly commission bonus potential
• 401K, employee stock purchase program and tuition reimbursement
• Employee discount programs

Work From Home Requirements:

To qualify, you must have verified and reliable internet service with 10MB upload/download ability available in your home.

The company will provide equipment (keyboard, monitor, computer, headset, etc.). All applicants must provide their own workspace furniture and ensure a quiet workspace.

Conditions of Employment:

• Successful completion of background check is required for this position.

About Us: 

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. 

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs. 

To learn more about how we’re driving outcomes and making healthcare work better, please visit us atwww.signifyhealth.com/our-story.

We’re hiring deeply experienced engineers to join our teams that work on our customer-facing products, developing features and iterating across our platform. As a Gusto Software Engineer at this level, you’ll oversee large-scale projects end-to-end by driving technical innovation and ongoing improvements for deployed features. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!

Here’s what you’ll do day to day:

• Architect, build, and test Gusto’s product suite the spans across Payroll, Benefits, HR, Time, Tax Credits, and more
• Lead other engineers to innovate on some of the hardest technical problems out there in very complex domains and at a large scale
• Drive in scaling one of the largest Ruby/Rails and Javascript/React applications in the world
• Own the cross-functional alignment with Product Management, Design, and Business teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily
• Build a product that our customers genuinely love

Here’s what we’re looking for:

• Successful applicants will typically have at least 12+ years of professional software development experience
• Experience leading the innovation of customer-facing products and technical management of large projects end-to-end
• Drive the quality of writing, testing and debugging code for highly reliable production systems at scale
• Advanced data modeling skills and hands-on building well-structured, easily maintainable, well-documented code
• Passion for creating memorable experiences for customers
• Expertise in complex product development problems -- we use Rails & React
• Appreciation for a collaborative, test-driven environment
• Experience in one of these would be nice, but not required: 
• HR, Payroll, Payments, Fintech, or Tax products
• AI/Machine Learning 

Our cash compensation amount for this role is targeted at $193,000/yr to $231,000/yr in Denver & most remote locations, and $228,000/yr to $272,000/yr for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Description

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy. As a member of Sprout’s Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout’s Engineering team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We're actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

With collaborative, cross-functional teams that span mobile, front-end, back-end, QA and site reliability engineering—our team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. You’ll get to work at a “tech-giant” scale, steering our engineering teams to make an impact on our company and our customers. As a leader of a dynamic, cross-functional team of engineers, data scientists, product managers, you will not only drive the architecture, design, and roadmap of your team, but also inform how our products and services interconnect. Join other empathetic leaders on our Engineering Leadership team who help each other grow and learn while we support and guide our teams to deliver world-class products. 

What you’ll do

• As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning, well-motivated teams of data scientists and engineers and steering them to iteratively deliver quality results.
• You’ll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.
• You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.
• Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading data science teams, you'll lead teams to iteratively deliver quality software.
• You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.
• You’ll grow your team of data scientists and engineers by example with effective feedback, coaching, and career development.

What you’ll bring

We’re looking for a collaborative, pragmatic, highly motivating Data Science leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning. If you confidently lead teams to solve hard problems, push them to learn from and teach each other, and work across functions and teams to get your teams to deliver,  we'd love to talk with you!

The minimum qualifications for this role include:

• 7+ years of experience developing and supporting AI products  in a production environment
• 5+ years of experience managing and leading data science  teams
• Technical expertise in modern AI technologies and designing, implementing, and maintaining AI models and platforms

Preferred qualifications for this role include:

• Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, data scientists and ML engineers
• Experience aligning a team’s focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse, global customer base
• Track record of influencing and aligning stakeholders across different points of view or functions, to drive successful outcomes
• Experience developing enterprise level distributed applications using Python, Java, distributed queuing systems, etc.
• Experience developing systems to deploy, manage, and serve machine learning models at scale
• Experience with generative AI, including open source and third party solutions (e.g., OpenAI)

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experiencing Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
• Meeting your team in 1:1s to understand what’s working, what’s not, and gathering learnings to implement into your role
• Diving into our products to learn about what makes our software unique and why customers love our products
• Beginning to understand the capabilities and limitations of our AI team, solutions and ML platform
• Establishing relationships with other engineering, product and design leaders and identify areas of opportunity
• Deploy code to production in order to understand the data science  environment, build tools, and deployment mechanisms.
• Learn Sprout's management practices and tools.

Within 3 months, you’ll start hitting your stride by:

• Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes
• Assuming management of the AI team's engineering leaders. Meet with them regularly and provide them with direct, constructive feedback on their work, as well as formulating career growth plans
• Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
• Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams
• Helping your team and leaders improve processes and team rituals
• Build relationships with our infrastructure, product, and support teams and identify ways your teams can be more proactive and effective.
• Identify opportunities for improvement in the team structure, rituals, partnership with product and design. Implement some low hanging fruits, create a plan for the others. 

Within 6 months, you’ll be making a clear impact through:

• Guide and proactively evaluate your team execution on a major feature launch.
• Understanding the business goals and help the team proactively focus on the right problems while balancing technical debt, bugs, and product features.
• Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
• Partnering  with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
• Measuring initial process improvements and make adjustments where appropriate

• Sharing best practices across the Engineering organization and help others grow from your experiences
• Meeting agreed-upon goals and success metrics relating to health of the technology and team productivity
• Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders

Within 12 months, you’ll make this role your own by:

• Continue to develop your team, both personally and professionally, and having development plans in place for your team to hold them accountable
• Helping to hone the engineering processes across your teams teams
• Obtaining (solicited and unsolicited) and acting upon peer, customer, and leadership feedback
• Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout
• Surprise us! Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and  employee-led diversity, equity and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. In the United States, we have two geographic pay zones. You can confirm the pay zone for your specific location with your recruiter during your interview process. For this role, our current base pay ranges for new hires in each zone are:

• Zone 1: $280,000 to $300,000 USD annually
• Zone 2: $260,000 to $285,000 USD annually

Sprout’s compensation ranges are intentionally broad to allow for our team members' growth within their role. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@sproutsocial.com and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement. 

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

#LI-REMOTE

About the Role:

Become a Senior Business Consultantat Bloomreach! If you want to help top e-commerce businesses boost their performance, serve clients and get experience globally and have immediate, tangible results, join our Professional Services team as a Senior Business Consultant. 

As a Senior Business Consultant, your primary responsibility will be to deliver value to Bloomreach’s clients by deploying and utilizing the Engagement Platform effectively. You will support clients during the implementation phase by gathering business requirements, preparing data structures, managing data migration processes and deploying automated programs. Additionally, you will serve as a key advisor on e-commerce, analytics, data management, digital marketing, marketing automation and email + mobile technologies.

Building strong client relationships is crucial. You will continuously enhance their businesses, maximize platform utilization, and improve key performance indicators (KPIs) and return on investment (ROI). Collaborating with Customer Success Managers, you will develop business strategies and roadmaps aligned with clients’ goals and metrics.

You will develop a robust understanding of the Engagement Platform. Becoming an expert in the platform empowers you to guide clients and internal stakeholders effectively. Your responsibilities in client onboarding, platform adoption and feature utilization are crucial. Collaborating with internal teams to enhance product-focused services and drive process improvements is essential for success.

What you’ll do:

• Become a SME on the Bloomreach Engagement platform
• Provide leadership and guidance to the business consultancy practice in the US
• Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops; design, manage and evaluate AB tests; propose changes to enhance customer experience and raise conversion rates).
• Communicate with clients, teach them how to use the CDP platform, suggest improvements to their products, prepare reports for their business decisions and project evaluation.
• Oversee implementation to clients’ applications, websites or online shops. 
• Communicate regularly with clients through online channels and on-site visits.

What you'll need:

• 4-6 years in B2B and/or B2C SaaS OR in-hour eCommerce experience.
• Working knowledge of Bloomreach Engagement platform features is preferred. 
• Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalization, campaign optimization, customer lifetime value, email automation, reactivation, attribution modeling, prediction, product recommendations, and e-commerce is beneficial.
• Strong consulting skills, including clear communication, presentation abilities, confidence in engaging stakeholders, exceptional organizational and problem-solving skills, and the ability to handle challenging situations professionally are essential. Keeping expertise up to date by deepening knowledge of the Bloomreach Engagement platform through continuous learning and self-study is expected.
• Independence, self-organization, ability to navigate ambiguous situations.
• Understanding of technology around marketing cloud solutions.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $105,000-$135,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

1. Opportunity to reach new client's using innovated technology
2. To be part of a great community of like-minded therapists who take a holistic approach to treating the whole person
3. The opportunity to join a growing company that is innovative and tech-based and offers people another option for therapy when talk therapy might not be the right fit.
4. They want to be part of something greater that is not only challenging our current system but also creating a whole new, non-traditional, and highly effective, research-backed solution

1. Opportunity to reach new client's using innovated technology
2. To be part of a great community of like-minded therapists who take a holistic approach to treating the whole person
3. The opportunity to join a growing company that is innovative and tech-based and offers people another option for therapy when talk therapy might not be the right fit.
4. They want to be part of something greater that is not only challenging our current system but also creating a whole new, non-traditional, and highly effective, research-backed solution

1. Opportunity to reach new client's using innovated technology
2. To be part of a great community of like-minded therapists who take a holistic approach to treating the whole person
3. The opportunity to join a growing company that is innovative and tech-based and offers people another option for therapy when talk therapy might not be the right fit.
4. They want to be part of something greater that is not only challenging our current system but also creating a whole new, non-traditional, and highly effective, research-backed solution