Who you'll be be joining

Our Embedded Chapter is made up of 20+ Embedded Developers with a wide variety of specialties, skill sets, backgrounds, and experiences. They aim to bring their Embedded experience to the cross-functional squads that they are a part of, with a focus on collaboration, learning, development.

As a Senior Embedded Engineer, you will be responsible for helping develop the software that powers our hardware products.  These devices run on a multitude of platforms from small, battery operated microcontrollers to full-blown multicore embedded Linux systems. 

The embedded team is in a unique position as we own a wide breadth of the technologies that get built into our devices making each day a unique challenge. You may be working on portions of the low-level software/hardware interactions, but equally important is the development of the user applications that run on device.  Everything from network protocols, to control algorithms to building enticing graphic UI’s. 

The embedded team is also responsible for developing the test fixtures used to validate the functionality of each device manufactured.  These devices are truly products on their own and no less complex considering the hardware and software systems they must interface with.

Aside from the in-house technologies, the embedded team is often also responsible for integrating third-party services.  For example, we developed the device software stack that allowed us to become one of the first Apple HomeKit accessories on the market as well as more recently one of the first third parties to integrate Amazon Voice Services for Alexa functionality built right into a thermostat and on device Siri integration.  

To accomplish all of this, at any given time you may be working closely with developers from other teams as well as our QA, Product Management, Manufacturing, Hardware teams and third-party tech companies on integrations.

How You'll Make an Impact: 

• Design, develop, and optimize embedded software for advanced camera functionalities.
• Collaborate with cross-functional teams to integrate cameras into our products.
• Lead the design and implementation of image processing algorithms.
• Conduct performance analysis and optimize camera system performance.
• Stay updated with industry trends to drive continuous innovation in camera technology.

What you'll bring to the table

We've built the following list as a guideline for some of the skills and interests we've seen in Embedded Systems Development - but we strive to build our team with members from a diverse background and skill set, so we'd love to chat!

• Proficiency in  C++ development experience
• Knowledge of embedded Linux systems
• Extensive experience in embedded software development for camera systems.
• Strong understanding of image processing algorithms and camera hardware.
• Proven track record of leading projects from concept to production.
• Object-oriented design and coding skills with knowledge of data structures and design patterns
• Multi-threaded design and coding practices
• Knowledge of ARM architecture-based processors and development tools
• GUI development
• Aptitude in programming for reliability and testability
• Knowledge of Home Automation, Control Systems or Internet of Things
• Just so you know - the hired candidate will be required to complete a background check.

What happens after you apply:  

Application review.It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process:   

• Initial round: A 30-minute phone call with a member in Talent Acquisition
• Virtual Interview with Hiring Manager: This one-hour session will encompass technical, behavioral, and situational questioning, aimed at evaluating your qualifications and fit for the role
• Technical Assessment Meeting: You will engage in 1hr discussion with members of our team to delve into your technical expertise and experience
• Final Interview and Technical Case Discussion: Prior to this stage, you will be provided with a technical case study to work on for one week. During the one-hour final interview, you will present and discuss your solution with the interview panel

The salary range for this position is $166,600 - $245,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.

Available Locations: US Remote, Canada, Mexico City

What You’ll Do

The Orpheus team was formed to own a very important aspect of Cloudflare's systems: enable more reliable network connectivity for Cloudflare’s products than the Internet itself provides.

Almost all products in Cloudflare’s portfolio are or will be powered by Orpheus technology, including CDN, Spectrum, Magic Transit, Stream, Workers, Workers AI, R2, WARP, and more. As a member of the Orpheus team, you’ll be a key technical contributor to the cutting edge network software infrastructure used by those products.

You will work closely with various Engineering teams to translate their requirements into new capabilities on the platform. Likewise you will partner with Network Engineering and SRE to ensure that the technology makes the best use of Cloudflare's world-class edge network.

You will participate in all stages of the software development lifecycle, from designing and documenting systems, to writing code and automated tests, to planning, managing, and monitoring production software deployments. You will work with a wide range of technologies and programming languages, including Rust, Go, Linux networking, ClickHouse, PostgreSQL, Grafana, Kubernetes, and more.

Engineering teams at Cloudflare operate a Run What You Build model, including ours. We are responsible for the health of our system and participate in our team's on-call rotation as part of operational responsibilities.

Because you’ll be solving problems of massive scale and significance, you are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.

Examples of Desirable Skills, Knowledge, and Experience

• Systems-level programming experience in Go, Rust, C, or C++. We use Rust extensively, and while experience with the language isn't required a willingness to learn it is.
• A solid grasp of networking protocols in Layers 3 and 4 of the OSI Model.
• Knowledge of HTTP, TLS, and CDN networks.
• Experience in implementing secure and highly-available distributed systems.
• Strong ability to debug issues in complex systems.
• Strong collaboration and communication skills.
• Experience/interest in HTTP networking and VPN technologies.
• Experience/interest in network performance monitoring and tuning

Bonus Points

• Knowledge of TCP/IP and Internet routing.
• Professional systems-level programming experience in Rust.
• Working knowledge of statistical-analysis techniques and control theory.
• Experience building tools and APIs.
• Experience with monitoring, alerting, and debugging large-scale distributed systems
• Experience participating in an on-call rotation.

Blogs to link to!

https://blog.cloudflare.com/orpheus-saves-internet-requests-while-maintaining-speed/

https://blog.cloudflare.com/orpheus/

About The Role

Pagoda’s growing security team is looking for an experienced Senior Application Security Engineer to focus on the advancement of modern application security practices and partner closely with our engineering and product teams to provide security recommendations and identify security issues throughout the software development lifecycle. This includes secure design reviews, threat modeling, secure code review, and penetration testing.

This team member will be responsible for the security and integrity of our applications, possessing a deep understanding of software vulnerabilities and the ability to develop effective security solutions. This role requires a strong technical background, excellent problem-solving skills, and the ability to collaborate with cross-functional teams to implement robust security measures.

What You'll Be Doing

• Support the Pagoda Software Development Lifecycle as an application security subject matter expert through design review, threat modeling, code review, and penetration testing
• Collaborate and advise engineering teams on application security best practices and vulnerability remediation
• Perform deep-dive security reviews to ensure all Pagoda products and services following secure design principles across our product portfolio (web, mobile, and APIs)
• Create and deliver hands-on software security training to engineering teams to increase security awareness
• Participate in on-call rotation to support engineering teams during incidents
• Role activities:
  
  • Manual source code review
  • Adhoc Pen Testing
  • WebApp/dApp PenTesting
  • Secure program design and implementation review
  • Threat modeling
  • Continuous secure assurance activities
  • Risk identification and categorization / management
  • Engineering education and engagement
  • Ownership of internal SAST/DAST toolset[s]

What We're Looking For

• 8+ years of experience in application security 
• Has set up or helped guide the creation of an Application Security program from scratch.
• Ability to perform design reviews, threat modeling, secure code reviews, or penetration testing with an attacker mindset
• Familiarity with modern SAST/DAST tooling.  Snyk and Stackhawk are important.
• Ability to review and dissect a Bug Bounty submission.  Craft a fix and work with appropriate teams to implement
• Strong background in application security best practices and familiarity with common vulnerabilities (e.g. SSRF, race conditions, privilege escalations, etc.)
• Familiarity with and ability to understand business objectives, business context, and security risk
• Proven ability to communicate effectively with developers

We'd Love If You Have

• A passion for security and Web3
• Strong Linux skills
• Experience in building lasting connections with development teams
• Experience in a startup environment
• Professional certifications e.g. CISSP  
• Familiarity with using one or more programming/scripting languages (e.g., Python, Java, etc.)

Here’s What Our Interview Process Looks Like

Our interviews take place via Zoom and typically consists of the following stages:

• Recruiter Call
• Hiring Manager Call
• 1st Round
  • Bug Bounty Interview
  • Technical Assessment with Engineering 
• Final Round
  
  • Meet with CTO
  • Pagoda Values Interview

Compensation

The base salary range for this role is $176,000 - $200,000. This reflects the minimum and maximum range across all US locations. This does not include bonus, incentives, or benefits.

The actual base pay is dependent upon many factors, such as: leveling, relevant skills, and work location. If you are based outside of the US, there are other geographic considerations that may impact your final compensation. Your recruiter can share more about the compensation and benefits applicable to your preferred location during the hiring process. 

SHOULD YOU ACCEPT THIS CHALLENGE……..

Pure Storage Support is growing and going virtual on the East Coast! This is an exciting time for Pure as a company and we hope that you want to be a part of that excitement too!

Let’s start by telling you a little bit about Pure Storage Technical Services. We have Support centers in North America, Europe and Asia.. You will be part of the best Support team in the industry. How do we know that? Our customers and our NPS number tell us so! The Puritan culture focuses on 5 key values – Persistence, Creativity, Teamwork, Ownership, and Customer First. We hope you share the same values.

We are looking for Technical Support Engineers to join our 24x7 Support team based within the East Coast time zone. You will work on problems of diverse scope where analysis will include hardware, software, and environmental factors within our FlashBlade product. Our Support Engineers utilize their deep technical expertise to troubleshoot customer issues and resolve them. Successful Support Engineers will be able to build strong networks across different departments in the company.

Sound like the kind of fun and fast paced role you’re looking for? Then let us share a little bit about the qualities we’re seeking in an ideal candidate. We’re looking for someone who is analytical, driven, a solution seeker, and has a sense of ownership. Since we’re a team-oriented group, we’re hoping that you’re a true team player too!

Responsibilities:

•  Proactively seek to understand customer expectations
• Answer and resolve support cases across all severity levels
• Own and track customer issues using our ticket tracking system
• Own all customer facing communications, ensuring the message is concise and professional
• Share and document knowledge via FAQ / KB articles, which can be internal or customer facing
• Mentor junior support engineers through training, and coaching
• Manage multiple projects/support cases simultaneously
• Champion customer issues internally and represent the company externally
• Lead large multi participant customer calls, including hot escalations
• Normally receive little instruction on day-to-day work, general instructions on new assignments
• Weekend, holiday, and on-call duties as required

WHAT YOU NEED TO BRING TO THE TEAM

• A minimum of 3 years of experience in a professional enterprise level technical support role
• Proven technical troubleshooting skills in a complex multi-platform-system-vendor environment and configurations
• Proven ability to resolve customer problems, and escalations utilizing appropriate internal and external resources
• Experience in supporting both hardware, and software products
• Ability to triage issues, and escalate them to appropriate engineering groups as necessary
• Working knowledge of technologies such as operating systems ( LINUX, Windows, VMware), LANs & WANs, and storage area networks
• Knowledge and ability to troubleshoot Networking, Replication, Performance and Space issues.
• Good organizational and time-management skills 
• Exceptional customer service and communication skills 
• Bachelor’s Degree in Computer Science or related technical field or relevant experience

The annual base salary range is: $87,000 - $132,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.

Lambda's GPU cloud is used by deep learning engineers at Stanford, Berkeley, and MIT. Lambda's on-prem systems power research and engineering at Intel, Microsoft, Kaiser Permanente, major universities, and the Department of Defense.

If you'd like to build the world's best deep learning cloud, join us. 

What You’ll Do

• Be a first point of contact for all incoming technical support questions 
• Troubleshoot software and hardware issues for customers and provide solutions
• Document solutions to common problems
• Collaborate in the development of new products
• Provide feedback to product engineering teams

You

• Linux administration experience in clustered or HPC environments
• Experience with high throughput networking technologies such as Infiniband, RoCE, iWarp etc.
• Shell or Python scripting proficiency
• Excellent written and oral communication skills
• Knowledge of data center hardware and out of band management tools
• Experience working in private or hybrid cloud environments
• Experience with HPC/AI technologies such as: 
• SFP+ fiber, InfiniBand (IB) / 100 GbE network fabric experience  
• Ethernet, switching, power infrastructure, GPU direct, RDMA, NCCL, Horovod environment
• SLURM, Kubernetes, or other job scheduling systems
• Distributed GPU training systems and third-party ML Ops platforms

Nice to Have

• Experience with ML / AI / Deep Learning
• Experience with NVIDIA data center GPUs
• Experience with parallel file systems
• Experience designing HPC clusters
• Direct experience with HPC clusters for internal or external customers 
• Understanding of the hardware, software, and tools used for deep learning
• Experience working with the technologies that underpin our business such as: Deep Learning frameworks, GPU acceleration, virtualization, and cloud computing

About Lambda

• We offer generous cash & equity compensation
• Investors include Gradient Ventures, Google’s AI-focused venture fund
• We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability
• Our research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
• We have a wildly talented team of 200, and growing fast
• Health, dental, and vision coverage for you and your dependents
• Commuter/Work from home stipends
• 401k Plan with 2% company match
• Flexible Paid Time Off Plan that we all actually use

Salary Range Information 

Based on market data and other factors, the salary range for this position is $100,000-$155,000. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. 

A Final Note:

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Why Vectra AI?

Vectra AI is the leading innovator in real-time detection of in-progress cyber attacks.  The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber attack.  Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.

Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.

You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.

If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.

Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast moving environment.

Position Overview

For this role you should be a leading Technical Support Engineer, experienced in technical support of complex technologies in challenging global environments. As part of the Support team you will be responsible for ensuring that the customer experience remains positive throughout the lifecycle of their support interactions.

You are likely to already be an expert in your field, the individual your colleagues come to for assistance and the individual that customers ask for when they're in difficult situations.

This is a remote-based position located in the United States.

Specific responsibilities will include:

• Working a customer-facing third-tier support queue.
• Deep diagnosis of customer issues, including lab reproduction and source-code analysis.
• Quantifying customer impact and prioritizing solutions both within and external to the Support team.
• Engaging with both customers and the Sales organization through email, telephone and remote management sessions (e.g. WebEx, Zoom, GotoMeeting).
• Engaging with Engineering teams to provide prompt and high-quality workarounds and solutions.
• Identifying, qualifying and documenting product, hardware, software and process improvements.
• Developing Support processes, tools and documentation to further grow the Support organization.
• Developing customer-facing content (e.g. knowledge-base, how-to guides).
• Limited on-call/out-of-hours support for weekends/national holidays.
• Collaborate with your colleagues on investigations and escalations.
• Being the embodiment of a team player; cross functional collaboration and communication is vital.

Required Experience

• Strong experience supporting an international customer base.
• At least 5 years working in a technical support and/or escalation engineer role.
• Experience in diagnosis and resolution of complex customer issues.
• Expertise in Linux-based systems, their management, operation and application stacks.
• Good understanding of current security technologies and risks.
• Excellent understanding of TCP/IP network protocol suite including packet capture analysis.
• Basic understanding of SQL and non-SQL databases.
• Able to work as part of a geographically dispersed global Support team.
• Initiative to proactively identify new issues and drive their resolution.
• Some exposure to virtual environments.
• Some exposure to cloud environments and support of cloud/SaaS applications.

Desired Experience

• Scripting/programming, especially in Python and the bash shell.
• Design and understanding of enterprise and data-center networks.
• Proactively identify problem areas and be responsible for driving their resolution.
• Good understanding of SQL and non-SQL databases.
• Good understanding of virtual environments.
• Good understanding of cloud environments.
• Experience in security appliances and security software.
• Experience in data interchange between dissimilar systems.