What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

Our Site Reliability Engineering team leverages software engineering and infrastructure operations to create highly reliable and scalable software systems. The team is responsible for ensuring that Abarca’s infrastructure operates efficiently by assisting with the design, build, and maintenance of software systems that automate and optimize the deployment, monitoring, and performance of Abarca’s systems. By focusing on improving the reliability and availability of software systems through engineering best practices and tools, we manage complex distributed systems to meet our external Service Level Agreements and internal Operating Level Agreements.

As our Site Reliability Engineer, you will be responsible for collaborating on the design, build, and maintenance of reliable and scalable infrastructure and software systems. This will be accomplished by tracking error budgets against service level agreements in order to meet and maintain compliance. You will also be collaborating with our Infrastructure, Software Engineering and Security teams to identify and implement reliability and performance improvements across our systems.

The fundamentals for the job…

• Manage error budgets while ensuring that service level agreements are being met while keeping our stakeholders satisfied and reducing penalties associated with performance issues.
• Monitor systems for potential performance and reliability issues, proactively taking measures to prevent their occurrence and minimize service disruption.
• Promptly troubleshoot and resolve production issues while also identifying opportunities for improvement in terms of reliability, to ensure timely resolution and mitigate future occurrences.
• Collaborate with Software Development, among other teams, continuously improving systems and processes to increase efficiency, minimize downtime, and optimize overall system reliability.
• Develop and maintain automation tools to improve system observability, reliability, and performance.
• Design and implement disaster recovery plans to ensure business continuity.

What we expect of you

The bold requirements…

• Bachelor’s or Master’s Degree in Information Technology, Computer Science or a related field. (In lieu of a degree equivalent experience may be considered).
• 3+ years of experience as a site reliability engineer or within related areas.
• Experience managing error budgets as well as service level agreements.
• Experience programming with, but not limited to: .Net, C#, JavaScript, PyScript, T-SQL/SQL.
• Experience with containerization technologies (e.g. Docker and Kubernetes).
• Experience with cloud infrastructure platforms (e.g. AWS, Azure, or GCP).
• Experience with monitoring and alerting tools (e.g. DataDog, AppDynamics, Dynatrace, Prometheus, SolarWinds, Grafana, or Nagios)
• Participate in on-call rotation to provide 24/7 support for critical systems. Availability to work rotating or irregular shifts, including weekends and certain holidays, per business or operational needs.
• Some travel required to Puerto Rico location 15-20%.
• Excellent oral and written communication skills.
• We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)

Nice to haves…

• Experience with automation tools (e.g. Ansible, PowerShell scripting).
• Certified SRE Foundation (SREF).

Physical requirements…

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

#LI-MH1 #LI-REMOTE

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Engineering at Hims & Hers encompasses everything from our backend and data platforms to the frontend store operations and everything in between. With a proprietary tech stack, insights driven platform, seamless customer access, and AI-powered provider tools, investing in cutting-edge technology has been integral to our success from day one.

Our tech stack operates as a secure buffer between our EMR, product layer, and conditional logic, streamlining the customer & provider experience while facilitating 2-way transfer of insights, driving efficiency and quality of care. 

Frontend: React, React Native, Typescript, GraphQL
Backend: Java, Kotlin, Spring Boot, SQL, Python
Additional: Cypress, Fastly, Postman, Python, Go, Javascript, Jenkins, CircleCi, PostgreSQL, Docker, Datadog, Elasticsearch, Logstash, Kibana, AWS, GCP

If you’re interested in joining the Engineering team, but don't see an opportunity that interests you, please send us your resume by applying below. 

We post new roles often, so continue to check back and feel free to apply to those too. We'll keep your information on file and reach out if we find a match! 

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About the job:

Hims and Hers is seeking an experienced Senior Software Engineer to help build a fast, reliable, and frictionless eCommerce management user experience.  You have a passion for front end user experience design and development along with full stack experience.  You will be part of a team responsible for designing and developing web applications across the full stack. These applications will provide efficient, self-service, experiences enabling high velocity experimentation within the Product Management, Pricing and Customer Management domains

Responsibilities: 

• Work seamlessly to collaborate with backend and quality engineers to spec, write, test, and deploy code that powersself-service eCommerce management web applications.
• Create engaging and responsive user interfaces using modern web technologies. 
• Brainstorm features with product managers and designers and guide decisions based on your knowledge of the codebase.
• Monitor and improve the performance of applications, ensuring a seamless user experience.
• Contribute to operational excellence through on-call responsibilities which include issue resolution, root-cause analysis and code improvements to reduce toil
• Coach and mentor team members, including constructive feedback for code and design reviews to ensure code quality, adherence to standards and team growth
• Maintain detailed documentation of code and processes, ensuring alignment with company and industry standards.
• Actively participate in retrospectives and help drive continuous improvement in our architecture, agile process and team culture
• Cross functional team collaboration and communication including product and engineering leadership

Experience & Skills

• Bachelor degree in Computer Science or equivalent professional experience
• 5+ years as a software engineer, shipping production code.
• Proficiency in React, HTML5, Javascript, Typescript, CSS3/SASS and GraphQL.
• Strong understanding of CSS, design principles, and component library creation.
• Strong understanding of responsive design and cross-browser compatibility.
• Proficiency with backend service design and development with languages such as Java and Kotlin.
• Proficiency with full stack delivery and hosting of front ends and microservices on Kubernetes and AWS.
• Experience with agile software development and delivery methodologies.
• Experience with continuous integration and continuous deployment (CI/CD) processes including integrated unit tests and end-to-end integration tests.
• Experience with Relational Databases, PostgreSQL preferred.
• Excellent problem-solving skills and attention to detail.
• Excellent written and verbal communication skills.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for an Intermediate Software Developerto join our Growth Labs team on a 12 month contract!Reporting to the Software Development Team Lead, you will work on a cross-functional collaborative team to improve our top-of-funnel product growth, build acquisition and retention loops, perform optimization experiments, and ultimately provide a more engaging and personalized experience for our customers. As an experienced software developer, you’ll provide technical leadership and guidance as you iterate and experiment with improvements across our products and website. This is a role for someone who loves making an impact—your work will have a direct influence on important and visible business metrics.

This is a 12 month remote contract (with benefits) open to candidates located within Canada.

About the Team

Our Growth Labs team consists of a small group of developers working with Design, Product, and Marketing counterparts to create more engaging experiences for our customers. We work in an agile, metrics-focused way and perform high-impact experiments that tangibly improve our customers’ experience with our products. We’re passionate about A/B testing and validating hypotheses, as well as maintaining high standards of software quality and performance. We collaborate with teams across all parts of the product in order to drive customer engagement and retention.

As an Intermediate Software Developer on the Growth Labs team, You Can Expect to:

• Work as part of a small cross-functional team with Product, Design, and Marketing counterparts to identify and deliver on opportunities to improve customer engagement metrics.
• Deliver experiments and A/B tests on Vidyard’s website, sign-up flows, and across the product.
• Iterate quickly while still maintaining high standards of code quality.
• Work within and across teams to scope and build larger cross-cutting technical projects that boost our ability to deliver value to our customers.
• Lead your teammates to write, test, and deploy scalable, performant code.
• Work across the stack, shipping both front-end (Vue.js, React.js) and back-end (Node.js, Ruby on Rails) code and monitoring its performance.
• Leverage design systems and best practices to ensure consistency.
• Provide guidance and mentorship to more junior team members.
• Help shape our longer-term technical roadmap and inform our product growth plans.
• Level up our culture, our processes, and our best practices.

What You’ll Bring to this Role and Your New Team:

• A solid background in software engineering—you have had 4+ years of experience shipping user-facing, scalable web products.
• The ability to work across the software stack as a generalist, while still bringing in-depth experience to either front-end or back-end development.
• A history of success delivering on user growth initiatives in an agile, iterative environment.
• Past experience working at a SaaS Product Led Growth company.
• Strong communication and collaboration skills—you strive for clarity and understanding, and you can navigate discussions around risks and tradeoffs.
• The ability to drive improvements to our standards of quality, reliability, and performance.
• Lean thinking and an experimental, metrics-driven mindset.
• A high tolerance for ambiguity and a recognition that action is sometimes the best path to discovery.
• An interest in customer experience and business metrics.
• Experience mentoring others on your team.

Our Tech Stack

• Version control - e.g. Git, Mercurial, SVN
• Core web technologies - HTTP, HTML, CSS, JavaScript
• Testing frameworks such as RSpec, Jest, Mocha
• Modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours, unlimited vacation, and programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

We thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com.

Your Role in a nutshell

In this Salesforce Technical Lead role, you will be hands-on involved in the day to day activities, as well as handling and driving the stories and leading the team's activities accordingly to implement and drive the success of Salesforce here at Vectra.

• Develop automation, optimise operational processes, ensure seamless integration around systems, tools and technology using code and configuration
• Design and develop both declarative (validation rules, process builders, flows) and coded (apex, aura, LWC) solutions to help extend Salesforce.
• Identify and improve data quality results by determining system improvements; identifying trends; evaluating, and re-designing work processes, implementing change

Your Day to Day Responsibilities

• Collaborate and partner with stakeholders regularly in refining business requirements to deliver new enhancements.
• Lead the team's activities from a technical standpoint.
• Validate solutions, review code, and provide technical mentorship to the team members.
• Write great code.
• Be part of the team who is first tier one support for internal customers, using our Jira Service Desk ticketing system
• Own and drive projects which will include multiple enhancements requests using Salesforce CRM and CPQ
• Perform mass updates within Salesforce.com to standardise company information, build hierarchies, and integrate third party data

Technical Competencies

You ideally bring solid experience working on the Salesforce platform with expertise in at least 2 of the following Salesforce modules: Sales Cloud, Service Cloud, Marketing Cloud or Digital experiences and a strong emphasis on Salesforce CPQ.

• Must have Certificate: Salesforce Certified CPQ Specialist
• Experience of working in both development roles and technical leadership roles- Lead teams of Developers, Business Analysts, Testers.
• Solid Experience with the declarative development tools of Salesforce, such as Validation Rules, Process Builders and Flows.
• Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)
• Hands-on knowledge of Apex, Visualforce, Salesforce APIs, data loaders, SOQL, SOSL, and web services
• Good understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On
• Understand and implement standard processes to migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX and ANT
• Adhere to defined coding standards and develop well-structured, maintainable, and easy to understand code.

Being successful in this role

• Get it Done Attitude: Bring a demeanor to this fast-paced company where people enjoy the work they do and the people whom they work with.
• Analytical: Strong analytical and problem-solving skills
• Detailed: Consistent track record of leading projects from requirements to launch.
• Strategic: Thinking strategically and performing tactically, with the ability to influence/persuade at all levels of the organisation
• Communicator: Excellent written and verbal communications skills
• Team Player: Good ability to collaborate across all departments in an agile environment.
• Creative: Bring new and fresh ideas to the table to help streamline processes

Nice to have:

• Salesforce Certified JavaScript Developer I
• Salesforce Certified Platform Developer II
• Salesforce Certified Advanced Administrator

Available Locations: Remote, US

Implementation Manager, Application Services

About the role:

Cloudflare provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As an Implementation Manager for Application Security and Performance, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are an expert in Layer 7 products like: DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL and Page Shield.

This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected at 30%.

What you will do:

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process. Provide guidance to the customer to configure their CPEs and integration points.
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.
• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

• 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer.
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Deep understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs.
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
• Working experience with security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS.
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3.
• Working experience with infrastructure as code tools like Terraform.
• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.

Job Locations: Remote and/or any of these Cloudflare: San Francisco, CA | Austin, TX | Champaign, IL | New York, NY | Seattle, WA | Washington, DC

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

Description

Security Operations CenterEngineers provide premium-level support for Cloudflare’s security products and features. Our largest and most technically sophisticated customers will contact Support for assistance and intelligence in dealing with threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare security products from Magic Transit Infrastructure Protection, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum, Bot Management and Rate Limiting to help customers.

Security Operations CenterEngineers analyze threats, make detailed and informed suggestions for mitigation and may need to implement mitigation strategies directly on behalf of the customer. The team also provides attack reporting beyond Cloudflare’s self-service reports.

Responsibilities

• Monitor and investigate the alerts to identify attacks
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
• Work with Engineering and Product teams to improve the products and tools
• Communicate with customers via chat, email, and phone 
• Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts that signal an incident and require review or escalation
• Configure / Manager security monitoring rules and contribute to tool improvements
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• Previous DDoS mitigation for OSI layers 3,4, & 7 is a must: filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blacklisting, whitelisting, and/or rate limiting

Key skill sets

• Modern internet protocols like UDP, TCP, etc.
• Advanced understanding of iptables
• Analysis of traffic for attack anomaly detection and creation of mitigation rules
• Experience in handling attack mitigation and thorough knowledge of various attacks (L3/4 and L7)
• Previous knowledge of Cloudflare Security Products & Features
• 4 years of technical support experience and customer support experience is a must
• Strong communication skills with high-value customers under attack
• Command line / Bash shell
• Sysadmin skills (Linux/Mac/Windows) & Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, Git etc.)
• Security skills and certifications preferred: CISSP, GCIA GCIH, GCFA, GCFE, etc.
• Calm under pressure
• Previous project management skills helpful.

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-basedhires: Estimated annual salary of $105,000 - $129,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $118,000 - $144,000.
• For Bay Area-based hires: Estimated annual salary of $126,000 - $154,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave