Implementation Consultant Remote Jobs

7 Results

6d

Implementation Consultant

ShipwellRemote
Bachelor's degreesqlsalesforceDesignapic++

Shipwell is hiring a Remote Implementation Consultant

Implementation Consultant

 

About Shipwell

At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demand change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2023, 2022, 2021, Food Logistics’ 2022 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021, 2022, and 2023 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup.



Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!

 

About the Role

As an Implementation Consultant, you will be partnering with our clients to design workflows, lead customer-facing working sessions, and configure the Shipwell TMS Platform for new client implementations. The project will begin at the close of sale and progress through post-go-live to ensure a successful introduction to the Shipwell Platform.

 

  • You are the primary lead for the project kickoff, workflow design discussions, and the support of client testing, training, and best practice TMS utilization. 
  • Evaluate current client processes and translate them into a future state design within the TMS
  • Guide the client to a successful go-live based on milestones and tasks from detailed project plans.
  • Partner with Shipwell Integration teams for alignment on ERP and Carrier connectivity.
  • Partners with the client to define workflow needs and implement the scope of the project (understanding their culture, priorities and goals)
  • Great at developing and maintaining customer relationships through various communication methods during the implementation process.
  • Able to convey client needs internally, driving the resources needed for successful implementations
  • Identify and address resolution of customer related issues during the implementation process by escalating to the appropriate department or management.
  • Utilize Salesforce to update the status of ongoing client implementations.
  • Manage multiple implementations simultaneously.
  • You are a motivated individual who can work independently or as part of a team.
  • You work well under pressure, adapt to change, and meet deadlines in a fast-paced environment.

 

What you need to have:

  • 3+ years of SaaS Software Implementation and experience in a fast-paced, complex operational environment.
  • 3+ years of experience in the logistics industry. Preferably involving:
    • Full Truckload, Less than Truckload and/or brokerage operations,
    • Procurement and vendor relations
    • Experience with logistics system integrations involving an ERP and/or TMS
  • Strong attention to detail and organizational skills
  • Superb written and verbal communication skills.
  • Excellent time management skills
  • Motivated individual who can work independently and as part of a team.
  • Demonstrated product expertise and the ability to learn new products

 

What is Preferred:

  • Bachelor's degree in logistics or related business field
  • Technical skills: SQL, ability to use Postman to access API endpoints, data configuration and troubleshooting
  • Experience demonstrating software to both technical and non-technical people
  • Energy and passion for teamwork and collaboration in a dynamic, fast-paced environment

Why Shipwell:

  • Enjoy working remotely with the added perk of a home office reimbursement
  • Unlimited Paid Time Off (PTO)
  • A robust healthcare package that includes medical, dental & vision benefits, short-term and long-term disability, AD&S coverage, and flexible/health savings accounts
  • 40K program where Shipwell matches up to 4%
  • A yearly learning and development budget
  • Subsidized internet, cell phone, fitness, and educational reimbursements
  • Virtual team-building events where fun and connection take center stage 
  • Join a vibrant, inclusive workplace shaped by friendly, talented individuals
  • Receive a technology package including a MacBook Pro
  • Employee Recognition Program to celebrate and incentivize hard work and success!

 

---The Salary Range for this role is between $80,000 - $90,000. Compensation is based on a number of factors including market location, job-related knowledge, skills, and experience. 

Shipwell is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and believe that experience comes in different forms. Diversity in our team makes for better problem-solving, more creative thinking, and ultimately a better product and company culture.

Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast-paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard-working & good at what you do then please come as you are.  We want you to contribute, grow, & learn at Shipwell.

We are looking forward to adding new perspectives to our team!

For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc

See more jobs at Shipwell

Apply for this job

25d

ERP Implementation Consultant

AcumaticaRemote
sqlmobilec++

Acumatica is hiring a Remote ERP Implementation Consultant

ERP Implementation Consultant - Acumatica - Career Page

See more jobs at Acumatica

Apply for this job

+30d

Implementation Consultant

SnykCanada (Remote)
mobilepythonjavascript

Snyk is hiring a Remote Implementation Consultant

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

 

 

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

Snyk is expanding our Customer Solutions team and hiring an Implementation Consultant. As part of the Customer Solutions team, you will work hand-in-hand with Development and Security leaders from Snyk’s customer organizations to advance their security program using the Snyk Cloud Native Application Security Platform. 

Snyk is continuing to experience explosive growth across our customer install base which has led to increased demand for our post-sales teams to ensure customer success and the opportunity to provide Snyk’s customers with a world-class onboarding experience. 

We expect you to have a working understanding of the SDLC and how Snyk fits in it, consulting best practices, and enterprise DevOps architectures. The ideal Implementation Consultant is a blend of technical background, excellent client and project management skills, with proven ability to facilitate hands-on technical work by leading and managing multiple onboarding engagements simultaneously.

You’ll spend your time:

  • Delivering value to our customers by owning project delivery from kick-off to closure for customer implementations
  • Communicating regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation
  • Conducting project kick-offs, planning sessions and regular delivery meetings
  • Facilitating customer outcomes across various teams to deliver positive results
  • Managing and optimizing the Snyk Onboarding practices
  • Representing the customer's technical requirements to internal/external stakeholders
  • Collaborating with Sales, Product Management, Engineering, and Support to accelerate customer onboarding

What You’ll Need:

  • 3+ years of technical consulting or customer-facing experience, SaaS software implementation
  • A working knowledge of SDLC and DevOps methodologies
  • The ability to clearly articulate complex technical issues
  • Interest in application security, and an understanding of the importance of a developer-first approach
  • Experience with CI/CD and DevOps tools
  • A demonstrated consultative and technical aptitude for bringing people, technology, and processes together 
  • Excellent communication skills, organized and disciplined approach to problem-solving, relationship-building, and project management. 
  • Willingness to travel up to 15% of the time as the job requires.

We’d be Lucky if You:

  • Have proficiency in scripting languages such as Python, Javascript or other modern languages
  • A degree in Computer Science with experience in programming 
  • Have experience as a technical account manager, solution architect, sales engineer or similar for AppSec, CI, or DevSecOps products and services
  • Achieved security certifications such as CEH, CISSP, or CSSLP, or other.                                                         
  • Have experience with enterprise-scale web development technologies and microservices.

 

 

 

#LI-LM2

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

 

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

See more jobs at Snyk

Apply for this job

Samsara is hiring a Remote Strategic Implementation Consultant

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

Click hereto learn more about Samsara's cultural philosophy.

About the role:

Samsara’s Strategic Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. 

In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of businesses that power our economy, including trucking and transportation, food and beverage, passenger transit, utilities, school buses, and many others. All the while building relationships with the customer, helping them learn our system, and overall ensuring a successful customer relationship.

Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a fast growing company from within. 

This role requires exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users. In addition to this, you will champion, role model, and embed Samsara’s cultural principles; Obsess Over the Customer, Build for the Long Term, Growth Mindset as we scale globally and across new offices.

In this role, you will: 

  • Be a trusted consultant to our strategic customers to ensure that they increase the safety, efficiency, and sustainability of their operations with our IoT platform
  • Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment
  • Create project plans and a roadmap to increase product usage
  • Track implementation progress, participation, product adoption, and account health
  • Develop and run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases
  • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
  • Serve as a mentor to the wider Customer Success and Support teams
  • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • 6+ years of experience in a senior Customer Success, account management, project management, or strategic consulting role. 
  • This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
  • Experience supporting or working with technical products
  • Solutions-oriented with strong problem solving skills
  • Excellent consultative skills with experience in end to end system implementations
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
  • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
  • Diplomacy, tact, and poise under pressure when working through customer issues
  • Bachelor’s degree from a 4-year institution

An ideal candidate also has:

  • Strong bias for action, the ability to think big, with insistence on high standards
  • Experience serving and supporting large-scale solutions and FTSE100 / Fortune 500 companies
  • Change management delivery experience
  • Additional language skills - German

#LI-Hybrid

#LI-Onsite

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we haveadopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants.As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Apply for this job

+30d

Implementation Consultant

AssentOttawa, Canada, Remote
api

Assent is hiring a Remote Implementation Consultant

Job Description

The Data Consulting team specializes in ensuring customer success through effective communication and problem-solving to implement clean client data into our products and systems. Data Consultants play an integral role as trusted advisors, setting the foundation for program success through expert data consultation and knowledge transfer.

Position Summary

The Data Consultant serves as the primary point of contact regarding data quality for assigned client accounts. Through ongoing consultation, implementation support and issue resolution, the Data Consultant ensures clients meet their business goals using best-in-class data practices.

  • Lead new client implementations  through data evaluation, analysis, transformation and load to set data best practices and data workshop requirements
  • Guide existing clients to keep data updated and optimized for success.
  • Conduct strategy sessions, workshops and ongoing consultation aligned with Assent's data standards and processes.
  • Proactively monitor client data and systems to ensure ongoing data quality and accuracy
  • Perform ad-hoc analysis, report development and troubleshooting as needed
  • Maintain expertise in Assent's products, features and roadmap to help clients maximize value
  • Develop documentation covering all client data assets, processes and best practices
  • Deliver client presentations, trainings and knowledge transfer sessions
  • Manage client relationships and act as the primary point of contact for all data needs
  • Identify process improvements, technical issues and make recommendations
  • Proactively identify data risks, assess potential impacts, and collaborate with internal teams to implement effective mitigation strategies 
  • Collaborate cross-functionally to continually enhance Assent's data solutions and client experience
  • Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent

Qualifications

 

  • Minimum 3-4 years of client facing work experience;
  • Proven track record of building trusted advisory relationships
  • Proven ability to effectively communicate technical concepts to both technical and non-technical audiences
  • Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets;
  • Experience in integrations and API
  • Excellent understanding of data management and analysis principles;
  • Familiarity with MS Office Suite and Google Applications, able to leverage functions to find efficiencies and improve productivity using defined tools;
  • Self-starter with effective time management skills with the ability to adhere to assigned deadlines and prioritize effectively;
  • Solutions-first attitude and self-motivated to proactively engage with our clients to solve data puzzles;
  • You anticipate, understand, and respond to the needs of others and are proactive about communicating;
  • You are poised, professional, and comfortable leading discussions with client decision-makers, end-users, and IT professionals;

See more jobs at Assent

Apply for this job

+30d

Implementation Consultant

NECBracknell, United Kingdom, Remote
sqloracle

NEC is hiring a Remote Implementation Consultant

Job Description

We currently require an Implementation Consultant to join our established RBCG Consultancy Team.

The RBCG Consultancy team is comprised of consultants with specialist knowledge of systems and services including Northgate’s Central Government and Local Government Revenues & Benefits products, Data Migration Services, Systems Integration and Interfaces.  

The successful candidate will bring their skills and experience in one or more of the Northgate’s RBCG products or services to extend the capabilities of the team, and will be keen to both share and extent their own knowledge within the team.

The successful candidate will report directly to the RBCG Consultancy Team Leader.

Job Role

 Provide high quality implementation consultancy and training for NPS customers within the Government sector.  

Extend the capability of the team by training and mentoring others in your areas of expertise and learning new skills, products and business areas from colleagues.

Key Responsibilities
 

  • Provide consultancy and training on Northgate Products and Service Implementations in your area of expertise.
  • Provide consultancy and training for existing Northgate customers.
  • Deliver consultancy/training on site and via Webinar/ Screen share facilities.
  • Carry out presentations/demonstrations for delegates depending on facilities available, as and when required.
  • Contribute to the development of new consultancy offerings for newly developed software / services.
  • Make recommendations relating to best use of NPS software in line with the clients business needs.
  • Ensure all consultancy and training is delivered effectively and achieves positive customer feedback.
  • Ensure customer satisfaction with the products/and service feeding back any issues into the consultancy group and other internal stakeholders.
  • Maximise billable utilisation.
  • Assist with product development, including attending user groups and creation of user guides.
  • Develop customer and internal training courses and maintain product manuals.
  • Deliver quality seminars to large customer groups.
  • Progress and update knowledge of relevant legislation and Northgate products and services.
  • Extend your own and other consultancy team members capacity to deliver consultancy through internal training and mentoring.
  • Provide the flexibility to support management decisions as and when workloads and priorities require that you work for periods in related areas such as product management, business analysis, testing or support within the NPS business.

Qualifications

Essential Skills

  • Experience in using/writing SQL.
  • Experience in receiving and manipulating data to feed back into a database system.
  • Excellent communication skills, both written and verbal.
  • Working knowledge of project methodologies.
  • Experience working with customers and/or external agencies
  •  Ability to problem solve and multi-task in demanding circumstances.
  • Ability to work on your own or part of a team and on multiple projects in parallel.
  • UK Driving license and willing to work away from home as required.

Desirable Skills

  • Experience of creating, configuring, and implementing NEC Revenues and Benefits system modules.
  • Expertise and extensive up to date knowledge in one or more of the following business areas, NEC products or Services:
    • Revenues (Council Tax and/or Non-Domestic Rates)
    • Benefits (CTR and/or HB)
  • Working Knowledge of ORACLE SQL and/or PL/SQL.
  • Experience in using UNIX systems.

 

 

Apply for this job

+30d

Implementation Consultant

RevalizeRemote, Poland
agilejira

Revalize is hiring a Remote Implementation Consultant

Job Description

As an Implementation Consultant you will be reporting directly to the Director of Implementation and Training. In this role, you will work with project managers and business analysts to deliver implementation projects and facilitate mentoring sessions for customers. An Implementation Consultant also responds to ad hoc customer requests, working directly with the customer to provide subject matter expertise and guidance on the project implementation. Implementation Consultants must manage multiple tasks simultaneously and document troubleshooting steps and problem resolution in a clear and concise manner. Daily activities will include analyzing, designing, and delivering solutions specific to customers’ products, services, pricing, business rules, and selling process objectives.

 

Responsibilities:

  • Contribute to the Professional Services team by providing excellent customer service and support
  • Execute on project implementations
  • Review, analyze, and evaluate customer business requirements and solution objectives
  • Participates in ongoing implementation team decisions and internal projects
  • Writes detailed steps required to develop or modify applications
  • Lead implementation specific activities and conduct meetings with new and existing customers
  • Input issues and case data into customer facing and internal issue tracking applications
  • Work with other Professional Services team members to support customer needs

Communicate with internal Product Development team members for technical support needs

Qualifications

  • B.A. or higher in a related field
  • Technical aptitude and ability to quickly learn new software
  • Exceptional interpersonal, presentation, and communication skills
  • Strong analytical and technical background
  • Must be highly organized and work well under pressure
  • Must be able to work independently, as well as, under supervision
  • Must be willing to accept responsibility and show good judgement, initiative, and resourcefulness
  • Must value working in a collaborative environment
  • Excellent problem solving, research and analysis, technical, and leadership skills
  • Some travel is required
  • Ability to effectively and efficiently deal with multiple projects, conflicting timelines, and changing priorities
  • Familiarity with CPQ products
  • Experience in an agile software development environment using JIRA and documenting user stories

See more jobs at Revalize

Apply for this job