Role/Team Description

As a Senior Android Engineer at Podium, you'll play a vital role in our close-knit, agile Android team, driving the evolution of our app. You'll join a culture that values collaboration, innovation, and continual growth. You'll collaborate closely with diverse teams, including product managers, designers, and engineers, to deliver high-caliber solutions that meet our customers' needs. It's an opportunity to make a real impact in a dynamic and supportive environment. This role is specifically to help us create the future of voice by building out our softphone offering on android. You will need to have experience working on a VoIP product to apply for this role. 

What you will be doing:

• Design, develop, and maintain high-quality Android applications with a focus on VoIP functionality.
• Collaborate closely with cross-functional teams to translate requirements into technical solutions.
• Implement and optimize VoIP features, ensuring seamless and reliable communication.
• Utilize Kotlin and Jetpack Compose to create elegant and efficient user interfaces.
• Conduct code reviews, provide constructive feedback, and mentor junior team members.
• Stay updated on the latest Android technologies, trends, and best practices.
• Troubleshoot and resolve complex technical issues, ensuring the stability and performance of the application.
• Actively participate in sprint planning, daily stand-ups, and retrospectives.
• Architect mobile infrastructure to ensure a reliable VoIP experience that seamlessly integrates with native Android phone call experiences

What you should have:

• 5+ years of professional experience in Android application development on a VoIP product
• Experience with VoIP platforms like NetSapiens, OpenSIPS, Asterisk, or Kamailio.
• Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.
• Experience troubleshooting telecommunications networks, VoIP, SIP, RTP, RTCP, parsing call records, sip traces, MOS Score, jitter, and delay is required.
• Strong proficiency in Kotlin and experience with Jetpack Compose for building modern UIs.
• Extensive knowledge of Android SDK, architecture components, and best practices.
• Experience with audio and video processing, optimization, and troubleshooting.
• Solid understanding of networking concepts and protocols, particularly in the context of real-time communication.
• Experience with version control systems, such as Git, and continuous integration tools.
• Excellent problem-solving skills and a passion for learning new technologies.
• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced environment.
• Embody the "Be a Founder" mentality in everything you do.

What we hope you have:

• Hands-on experience with network monitoring, diagnostics, and analytics tools related to mobile devices.
• Proficient in packet capture utilities and identifying application issues at the packet level.
• Strong knowledge of VOIP and telecommunication industry standards.

About Fubo: 

With a mission to build the world’s leading global live TV streaming platform with the greatest breadth of premium content and interactivity, FuboTV Inc. (NYSE: FUBO) aims to transcend the industry’s current TV model. Fubo operates in the U.S., Canada, France and Spain. The company also has a growing technology center in Bangalore, India that is developing strategic product and technology features for the global Fubo platform.

We’re rapidly growing in employees, subscribers, and content offerings! Which means we need your help taking us to the next level. 

Fubo is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. We encourage everyone to apply.

*FUBO'S HEADQUARTERS ARE LOCATED IN NYC, BUT THIS WILL BE A REMOTE POSITION*

Who we are looking for:

We are looking for a Tier 2 representative to deliver world class technical support and build customer satisfaction and loyalty by troubleshooting all inquiries regarding Fubo products over the phone and online. We need a resourceful and attentive individual who can make the best use of all tools and technologies to help resolve customer service issues. The ideal candidate will be expected to complete ongoing training to stay abreast of product, service, and policy changes that will be relevant to our users. The candidate will also provide effective and timely resolution of a range of customer inquiries and should strive for a one-call resolution of customer issues.

Education and Technical Requirements:

• High school diploma or GED equivalent
• Above-average knowledge of tech-related elements (i.e. Amazon Fire TV, Chromecast, Roku, iOS, Android, etc.)
• Experience handling technical support and have the ability to perform advanced troubleshooting steps
• Excellent interpersonal skills
• Ability to identify and meet customer's needs and requirements
• Exceptional phone and customer service skills
• Punctual, regular, and consistent attendance is required

Knowledge, Skills, and Abilities:

• Excellent telephone etiquette, verbal, and written communication skills
• Must be self-motivated with a demonstrated ability to work independently in a fast-paced environment
• Ability to establish and maintain effective relationships with customers
• Strong team and interpersonal relationship skills conducive to team development
• Ability to work independently, make judgment decisions and demonstrate consistent follow-through
• Very strong written and verbal communication skills are required
• Creates and maintains customer loyalty by serving customers above and beyond their expectations
• Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times

Other Requirements:

• Must be available for weekend (Saturday & Sunday) hours
• Most Call Center employees work on a shift basis, and as such will be required to periodically rotate shifts and regular days off
• All customer satisfaction representatives must be willing to work all shifts, overtime, holidays, and emergency shifts as required

Perks & Benefits:

• At Fubo, you will have the opportunity to personally influence what live media looks like after it goes through its next big transformation
• Professional development courses and learning opportunities 
• Fubo provides a highly competitive compensation based on experience and market standards
• Robust benefit package including Health/Dental/Vision coverage sponsored up to 100% for employees, 401k, Life Insurance, and commuter benefits
• Free Premium Fubo Account
• Health and Wellness initiatives
• Unlimited PTO days and regular company-wide activities.
• Fubo's main Headquarters are located in Midtown Manhattan, with offices in Denver, Paris, and Bangalore
• Fubo is an e-verified company

Fubo’s minimum base pay for this role is $19 per hour; maximum base salary for this role is $22.50 per hour. Additionally, this role is eligible to participate in Fubo's unlimited PTO and a full range of medical benefits. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations.

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City. Employees within the New York Metropolitan area are expected to work from the NYC office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of this area are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC office increases productivity through more in-person collaboration where possible.

The Department: Crypto Core

The Role: Senior Software Engineer (Mobile)

As a Senior Mobile Engineer on the Crypto Core team you’ll be working with a cross-functional team of web, mobile, and backend engineers to build our mobile trading platform and features support the crypto wallet engineering team at Gemini. You’ll architect and solve complex problems that will directly influence the direction of the digital asset space. There’s a wide range of problems to solve at Gemini – from properly securing millions of dollars worth of customer funds, to developing innovative new blockchain products, to shaving microseconds off our API response times. We have a strong culture of code reviews, and a focus on security, with the end goal of writing and shipping high-quality code by getting things right the first time. We want to continue building the best product we can as we scale and grow our business. If you get excited about solving technical challenges that directly impact our customers, clients, and the rest of the Gemini team, we’d love to hear from you.

Responsibilities:

• Collaborate with product managers, designers, and other engineers to design and deliver high-quality products on iOS and Android
• Build efficient and reusable UI components and architect reliable, performant, and maintainable solutions
• Lead teams that continuously build, ship, learn, and iterate
• Drive technical innovation, processes, and best practices required to deliver best-in-class mobile applications
• Mentor and develop a high-performing team of engineers
• Independently scope and implement solutions for their project/team
• Expert in our processes, also helping to define them. Keeps tests up to date and conducts QA before releasing products with cross functional teams
• Write meaningful code reviews
• Handle open-ended problems & ambiguity well
• Make well-reasoned design decisions, identifying potential issues, trade offs, risks, and the appropriate level of abstraction
• Proficient in all relevant technical skills, and able to move quickly because of deep understanding of large portions of the codebase
• Lead and coach within their team where possible, trusted with team decisions
• Start to broaden impact. Considers effects of their work on other teams, as well as identifying and helping to resolve problems facing the team
• Contribute to the foundational good of their domain and engineering overall, defining patterns and examples, plus paying down tech debt
• Maintain awareness of industry trends and tools
• Debug expertly within their primary focus area

Minimum Qualifications:

• You have at least 4 years of experience building mobile applications, and at least 6 years of total software engineering experience
• You have at least 2 years experience using React Native to build cross-platform mobile applications
• You are comfortable working with JavaScript/Typescript, but also not afraid to jump into Swift or Kotlin as needed
• You have knowledge of mobile best practices and stay informed about innovations in the mobile industry
• You have a strong understanding of UX/UI concepts and a demonstrated record of design and product sensibility

Preferred Qualifications:

• Expertise in unit and integration testing
• Experience working with performance analysis tooling
• Experience working with Fastlane and/or build automation tooling
• Experience influencing product decisions with data
• Experience working autonomously with distributed teams
• Embrace big challenges as opportunities for growth
• Able to change direction quickly based on shifting company needs

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $152,000 - $190,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AH1

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU) across more than 150 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

About The Team

The Product Design team is the driving force behind the design vision, strategy, creation, and execution of extraordinary member experiences at Life360. We are a small, ambitious group of talented product designers that share an unwavering commitment to craftsmanship and delight in everything we create. At the heart of our mission is a deep-seated dedication to serving our members through the transformative power of design. Join us in shaping a future where design excellence is at the core of our mission to deliver exceptional experiences and create lasting connections with our members.

About the Job

We are actively seeking a skilled Sr. Product Designer to join the talented Life360 Product Design organization. This role calls for a pivotal contributor who will be instrumental in steering our Location team towards new levels of success. If you have a sharp sense of innovative design and a history of successful product initiatives, transforming intricate concepts into meaningful and captivating user experiences this role is for you. The ideal candidate will thrive in a remote environment, demonstrating exceptional communication and collaboration skills to effectively connect with both the team and stakeholders. Tasked with the alignment of design innovation and business objectives, the Sr. Product Designer will be key in shaping delightful and engaging experiences for our members, working in tandem with cross-functional teams to realize our ambitious goals.

The US-based salary range for this position is $140,000 to $195,000. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Partner with Design and Product leadership on design vision and strategy, crafting innovative solutions to enhance location related experiences
• Continually monitor and iterate on design strategies, aiming for optimal member experience and performance
• Foster a creative and innovative environment within the Location team, encouraging new ideas and approaches
• Collaborate with a diverse team to uncover member needs, behaviors, and opportunities, ensuring designs are rooted in user empathy and understanding, incorporating valuable insights and feedback
• Conduct A/B tests to evaluate the effectiveness of features or strategies, driving continuous improvement
• Conduct user research to guide design choices, ensuring they are rooted in member empathy and understanding
• Create detailed mockups and prototypes for new features or improvements

What We’re Looking For

• 5+ years of comprehensive native mobile product design experience (iOS, Android), with a focus on creating impactful user experiences and driving growth
• A Bachelor's degree in Design, Human-Computer Interaction, or a related field
• A captivating portfolio that showcases a breadth of design expertise, particularly in driving user engagement and value
• Proficiency in contemporary design tools and technologies, coupled with an awareness of industry trends and challenges
• Exceptional communication and presentation skills, capable of effectively articulating design visions and rationales to a diverse audience
• A resilient and adaptable mindset, thriving in a dynamic and collaborative remote work environment
• Leadership experience is considered a bonus, showcasing the ability to inspire and guide teams.
• A positive attitude is essential—we value healthy discussions and prioritize ideas over egos.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

____________________________________________________________________________

OVERVIEW

ABOUT THE TEAM

Caper.ai is a subsidiary of Instacart and an AI company. It leverages cutting-edge AI and computer vision technology to bring an autonomous shopping experience to the store. 

Its product, the Caper Cart - an AI-powered smart cart equipped with scales, sensors, touchscreens, and computer vision technology, is the cornerstone of the Instacart Platform Connected Stores initiative.  

Caper builds smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. Caper’s unique technology is a plug-and-play solution that does not require retail store renovation, operational overhaul, heavy computing, and endless image labeling & training. Retailers purchase intelligent shopping carts, and the entire store is upgraded with cashier-less capabilities!

Caper is one of the fastest-growing retail automation technology products in the market, costs less than 1% of our competition’s infrastructure, and is already widely adopted in the marketplace. Our cross-functional and durable Product team solves hard customer & business problems in ways our customers love.

ABOUT THE JOB

• Identify and assess the customer's issues, diagnosing the fundamental causes of hardware failures.
• Initiate and execute product stability improvements, focusing on enhancing wireless communication stability.
• Architect and execute systems to monitor and analyze hardware/firmware performance effectively.
• Although remote support is highly advised, the role may sometimes demand up to 50% travel for on-site assistance.

ABOUT YOU

MINIMUM QUALIFICATIONS

• A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field is preferred. However, equivalent work experience can also be considered.
• A minimum of 7 years' hands-on experience with the Android Framework is required.
• Demonstrable expertise in the Android Wi-Fi system is crucial.
• Extensive knowledge of other Android functionalities such as Boot, BT, Camera, Display, LTE, Storage, Video, etc.
• Proficiency in programming languages such as Java, and Kotlin.
• Excellent multitasking ability with the resilience to perform effectively under pressure.A self-starting, proactively motivated individual who can demonstrate initiative.
• Proficient communication skills, with the proven ability to foster collaboration and influence cross-functional teams.

PREFERRED QUALIFICATIONS

• Proficiency in speaking Chinese

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

Empower local business owners with an incredible Android app-based ordering experience that both delights their customers, and keeps them coming back for more.

The Role

As a member of one of our Consumer Product Engineering  squads, you will create innovative experiences in the Android version of our Consumer app,  that help hungry pizza buying customers order the food they love from their local pizzerias. You will work collaboratively with our other Product Engineering squads to collectively define and execute the product roadmap against company goals and realistic timelines. You will help us develop and test hypotheses to optimise the experience and be a driving force on cross-departmental squads to identify and prioritise high-impact opportunities.

The Team

Your day-to-day team would include a collaborative group of passionate mobile app engineers, backend  engineers, QA engineers, Designers and Data professionals working across our offices in Skopje, New York City and Belfast. You will also partner cross-functionally with such teams as Analytics and Marketing on product launches and ad hoc efforts. We care passionately about supporting and growing empowered Product Engineering teams. Our Product Engineering leaders have a people-first mindset; we care massively about developing our people, as they develop our world class user experiences.

The Winning Recipe

 We’re looking for creative, entrepreneurial engineers who are excited to build world-class products for small business counters. These are the core competencies this role calls for:

• 5+ years of experience building consumer-focused commercial software
• Advanced Experience building Android apps using Kotlin
• Experience with various mobile patterns e.g. reactive programming, MVVM
• Experience testing Android applications with frameworks such as JUnit, MockK
• Experience with Android Jetpack including Compose, Hilt, Flows and Coroutines
• Understanding of the full product development life-cycle and an agile mindset
• Experience in using experimentation, analytics and A/B testing user experiences to get to the best possible solutions

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Access to medical, dental, and vision plans
• Flexible working hours
• Generous time off policies
• Annual conference attendance and training/development budget
• Market leading maternity and paternity schemes
• Discounts for local pizzerias (of course)

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.

• 30 minute introductory meeting
• 30 minute hiring manager meeting
• 60 minute pairing interview
• 60 minute technical interview
• 30 minute CTO interview
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

About the Role

We are looking for a Software Engineer II with experience in iOS and Android for our Mobile Platform team — in our San Francisco office or remotely. Our team owns the shared iOS component library, our build and deployment processes, other third-party SDK integrations, and our Android app. The work we do serves our clients by prioritizing accessibility, app performance, and a consistent user experience. We multiply the efforts of other iOS teams by maintaining a strong platform for other engineers, and continuously improving the developer experience in our app so that feature engineers can do better work, faster.

You will deliver solutions—not just features—by developing an understanding of how Stitch Fix works. We trust you to focus your time and efforts where they are needed most. Your commitment to applying technology to business challenges in clean & innovative ways will make you a trusted advisor to your partners and their teams. You will own projects and influence our direction.

You won’t do this alone. Your team will collaborate with business partners to define product requirements, plans, and deliverables. You will work with team members to take advantage of learning and growth opportunities in tech and product through real day-to-day work. You will impact the business in tangible, visible ways, and always have a seat at the table.

As part of our engineering team, you will work with product and technical stakeholders and other native mobile engineering team members to design, break down, implement and ship user-facing features for native mobile applications. You will help with technical decision making on the Mobile team, learning about the architecture of how we build major new mobile efforts at Stitch Fix as we broaden the impact of mobile across Stitch Fix. You will provide feedback to other engineers on their implementations and receive feedback on your own. You will drive business and client impact by focusing on short term goals and strategic milestones for the future. You will work with other engineers to grow their skills alongside your own, and collaborate with close stakeholders from other disciplines such as Product and Design. 

We cannot succeed without creative engineers. Your cross-functional team will propose and build solutions to move the state of the art of Stitch Fix mobile technology forward.

Our Tech Stack Includes... 

• Reactive Patterns
• Swift (latest)
• GraphQL
• Combine
• SwiftUI and UIKit
• Quick & Nimble
• Kotlin

Even if you already have experience with these tools, you'll have the chance to get even better with them. And if you don't already use these tools, we will help you learn and become effective with them.

You’re excited about this opportunity because...

• We work collaboratively as a distributed team—we are a primarily remote team and we use GitHub, Slack, and video conferencing extensively to collaborate.
• You will have the opportunity to participate in creating prototypes and exploring alternative designs—we value pull requests, one-pagers, and screencasts to develop rapid prototypes that demonstrate new features.
• Our workflow depends on testing and CI—we take testing and test automation seriously in order to build software we can rely on, and use CircleCI to bring it all together.
• We have a distributed, service-oriented architecture—we’re using tools like GraphQL, RabbitMQ, Kafka, ElasticSearch, and headless HTTP services to scale our team and software.

We use these tools and techniques to help us get the job done and we’re excited to share our expertise with new members of the team. You will have the opportunity to help us continue to adopt effective practices and technologies and explore their full potential.

We are excited about you because... 

• Have roughly 2 years of professional programming experience (and maybe more)
• Have worked in native iOS and Android apps, using Swift and Kotlin
• Are bright, kind, and motivated by challenge.

• Have excellent analytical skills as well as communication skills: both verbal and written. 

• Love to learn, and love helping your team members learn and grow.
• Take initiative and operate with accountability.
• Are motivated by solving problems and finding creative solutions that solve problems for our clients and other engineers on the team.
• Build high-quality solutions and are pragmatic about weighing project scope and value.
• Are flexible, dedicated to your craft, and curious.
• Have experience working remotely alongside a distributed software engineering team.
• Mighthave experience with MVVM app architecture.

• Mighthave experience with both UIKit and SwiftUI.
• Mighthave prior experience on a platform team, or doing mobile platform work.

You'll love working at Stitch Fix because we...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. 

About the Team

At Stitch Fix, our goal is to help our customers look great and feel great about themselves by revolutionizing how people shop. In a time-starved world where shopping often feels overwhelming, our business connects customers to clothes they love. Whether it’s helping someone dress for success at a new job or taking the stress out of packing for a family vacation, we fix clients’ closets – and they love us for it!

We’ve built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

About the Role

Stitch Fix is transforming the way people find what they love. Our technology teams have created unique, innovative software for customers, merchandising, styling, warehouse systems, and inventory management. We leverage customer data and user research to personalize our service and make smart bets. The result is a powerful offering to our customers and a successful business serving millions of men, women, and kids. 

We're looking for an experiencedChief Architect to help design, scale, and architect technical systems to power our unique and innovative personalized shopping experience. Reporting to our Chief Product & Technology Officer, you will help us make the tough technology decisions needed to serve our clients. You will guide our team of principal and lead engineers to formulate the overall technical strategy for the organization. You will be called upon to de-risk the hardest technical challenges we face as we design loosely coupled systems and make buy-vs-build decisions to meet business needs and serve our customers efficiently. In a team of world-class engineers, you will be an important part of the engineering leadership team that helps steer the company towards new heights while still building a tight knit culture and helping keep high morale.

You're excited about this opportunity because you will…

• Build a strategic vision for our architecture by incorporating data, business objectives, and industry knowledge
• Lead and mentor a team of architects and principal engineers from across various domain and platform teams
• Work with senior engineering leaders cross functionally to align on technical initiatives and ensure communication and consistency across teams
• Break down complex technical problems into smaller deliverables that can be framed correctly for others to work on
• Help reduce ambiguity and increase developer productivity by working with the management team to share context and reduce inefficiencies
• Drive engineering and operational excellence across our ~400 person product and engineering organization

We’re excited about you because you bring…

• 15+ years of software engineering and architecture experience
• 10+ years of experience in a technical leadership role
• Deep sense of empathy and passion for consumers and end-users
• BS/BA degree in Computer Science, adjacent fields or equivalent years of experience
• Experience working with distributed teams in the US. We use GitHub, Slack, Jira and Zoom extensively to collaborate
• Deep experience at influencing without positional authority, using great judgment to help teams be loosely coupled but highly aligned to the technical strategy
• Experience building architectures and strategies that serve multiple platforms (web, iOS, Android)
• Strong communication and presentation skills
• Disciplined and balanced work ethic as a role model for other engineers
• Good understanding of machine learning and data science fundamentals is beneficial
• Experience with optimizing AWS investment across a complex architecture
• Deep knowledge of tradeoffs between different API integration technologies (REST, RPC, etc)
• Experience with Ruby and Rails, Golang, GraphQL, Node.js, and/or React is a plus
• Experience working on high-scale e-commerce websites and mobile apps
• Experience at a rapid scale or high team growth environment is a plus

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.

Are you passionate about working directly with customers and immediately impacting their success? We are looking for an exceptional person to join our Customer Support team in providing efficient and accurate technical assistance to ensure complete customer satisfaction for our growing customer base of online video publishers. The ideal candidate is a dedicated problem solver, passionate about rich media technologies, and a proven customer advocate. We are looking for someone who is highly motivated with strong technical experience, excellent written and verbal communication skills and high enthusiasm for customer success. 

Job Responsibilities

• Working directly with customers via phone and email to respond to technical issues, providing escalated technical and triage support for other team members, and actively contribute to our online community and knowledge database for up-to-date customer information and solutions. 
• Partnering with our Engineering, Product Management and QA teams to increase customer satisfaction by providing critical feedback and assistance for product enhancements. 
• Work across a global Customer Supper team in the US, Europe, Australia, Korea, and Japan, as well as with customers around the world.

Qualifications/Experience 

• College degree (Computer Science degree preferred)
• Excellent communication skills and strong customer focus
• Proven analytical / problem solving ability
• Ability to communicate technical concepts clearly and effectively, both written and oral
• Demonstrated ability to lead and manage initiatives to completion.
• Proven ability to work with the team to quickly and calmly resolve technical issues.
• Solid understanding of internet technologies including browsers, networking, firewalls & proxy servers
• Demonstrated ability to learn new skills quickly.
• Ability to work independently and as a part of a team.
• Required to be flexible, detail oriented and organized with the ability to multitask.
• On-call availability 

Technical Skills

• Strong technology background with a comprehensive knowledge of Internet, Mobile and Digital Online Media technologies such as networking, servers, etc
• Strong familiarity and working knowledge in JavaScript, HTML, and CSS is essential
• Familiarity and working knowledge of Java; experience in Android development is a plus
• Familiarity and working knowledge with rich media applications and mobile SDK development or testing
• Familiarity and working knowledge of RESTful API use, data collection tools, developer support experience
• Meaningful experience with online video and of video encoding applications
• Exposure and working knowledge in at least one other programming language including Objective C/Swift, PHP, BASH, etc
• Ability to test, troubleshoot and diagnose ad integrations issues highly desired
• Working knowledge of video ad serving technologies (VAST, VPAID, VMAP, etc) highly desired
• Working knowledge of ad/video analytics platforms (Omniture, MOAT, etc) highly desired

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication. You will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

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