Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The role

Agile Six is looking for a Senior Full Stack Drupal Engineer to join a highly collaborative Agile team. Our team works with the Department of Veterans Affairs to drive improvements to the Veteran experience across their digital platform, VA.gov.

Our ideal candidate has extensive recent Drupal experience with Drupal 9 and 10 and a strong grasp of object oriented principles of PHP. We are looking for an engineer with demonstrated experience learning new tools, languages and frameworks. We tackle a wide range of challenges and regularly step outside of our comfort zones — and are looking for a candidate excited to do the same. Most importantly, we are looking for someone who wants to work on important problems that have a lasting impact on millions of users and make a difference in our government!

Our work:

VA utilizes Drupal as an API which serves data to a number of systems. This team’s mission is to provide a modernized, accessible, single source of truth about available VA locations, services, and benefits to Veterans, as well as to provide a modernized, accessible Drupal CMS user experience to Editors creating and maintaining that content.

The VA follows the U.S. Digital Services Playbook and "Default to Open", therefore project repositories are fully open source:

• https://github.com/department-of-veterans-affairs/va.gov-cms (Backend: Drupal 10 CMS)
• https://github.com/department-of-veterans-affairs/content-build (Assembles VA.gov static pages)
• https://github.com/department-of-veterans-affairs/vets-website (Frontend: Metalsmith + React)
• https://github.com/department-of-veterans-affairs/vets-api (Ruby on Rails API)

Responsibilities

• Collaborate with a remote cross-functional team to deliver well-performing and scalable services and components
• Grasp the overall technical landscape and offer guidance on solution direction, architecture, and tradeoffs
• Identify client needs and 'meet them where they are’ through empathy, mentorship and advice
• Mitigate technical, resource, and timeline risks
• Conduct peer code reviews, including evaluation of regression testing and test coverage, adherence to acceptance criteria, and code best practices
• Complete high-complexity tasks both independently and collaboratively as neede
• Participate in testing and QA, including writing of automated unit, system, performance, functional tests and manual testing efforts
• Support the practice of engineering within the larger company as needed

We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment.

Basic qualifications

• 10+ years of full-time experience as a Software Engineer
• 4+ years of production experience with Drupal
• Experience using Composer
• Experience writing PHPUnit, Kernel, and Functional tests
• Experience working collaboratively in an Agile, cross-functional team
• Solid foundation in software engineering fundamentals and best-practices, including object-oriented programming, design patterns, CICD, and writing automated tests and testable code
• Experience working in different areas of the software stack and solving a variety of engineering problems
• Ability to adapt to new languages and technologies to solve problems
• Experience with accessibility requirements, standards, and testing tools
• Experience with Git and GitHub or other source control systems
• Has lived and worked in the United States for 3 of the last 5 years

Additional desired qualifications

• Familiarity with GitHub Actions and their use in CI/CD workflows
• Familiarity with modern Javascript and Node.js and an ability to contribute to a Javascript codebase
• Familiarity with static site generators and other front-end frameworks (i.e. Next.js, Gatsby)
• Experience with CSS Preprocessors
• Familiarity with Section-508 and WCAG 2.1, Accessibility requirements, standards, and testing tools
• Experience working with government agencies
• You are a U.S. Veteran

Salary and Sixer Benefits

To promote equal pay for equal work, we publish salary ranges for each position.

The salary for this position is $159,839-$168,036

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not bossy), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and Election day off
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

As a Senior UX Designer (UX III) within LivePerson's Product Strategy Team, you will engage in cross-functional collaboration to craft best-in-class user experiences for a diverse range of personas. You'll take the lead on UX and design for multiple products and solutions, working closely with Product Managers across the wider product team. Your mission will be to spearhead enhancements to existing LivePerson messaging solutions and to innovate new omnichannel solutions that include voice as a channel. This role offers a unique chance for an entrepreneurial-minded product designer to dream big, establish a future-forward vision that aims to revolutionize the industry, and bring that vision to life with backing from the highest echelons of the LivePerson organization. This position is critical in defining our products' user experience, demanding a mix of creative flair, technical acumen, and analytical prowess to develop solutions that not only satisfy our users but also contribute significantly to our business's success.

You will: 

• Lead the design and iteration of user experiences, ensuring they are engaging, intuitive, and fully responsive to the needs of the target audience. This includes creating wireframes, prototypes, and high-fidelity designs.
• Collaborate closely with product teams to understand product visions and requirements, translating complex concepts into user-centered solutions that align with business goals.
• Conduct and analyze user research, including usability tests, surveys, and interviews, to gather insights that inform design decisions and product improvements.
• Develop and maintain design systems and guidelines to ensure consistent user experiences across all products and platforms.
• Work alongside developers and product managers to ensure designs are implemented as intended and to troubleshoot any design-related issues during development phases.
• Advocate for the user by presenting and defending design decisions based on user research, design principles, and data to stakeholders and team members.
• Continuously monitor and evaluate user feedback and performance metrics to identify areas for enhancement and optimization.
• Stay abreast of UX trends, tools, and technologies to push the boundaries of what's possible in creating seamless and innovative user experiences.
• Facilitate workshops and brainstorming sessions with cross-functional teams to foster a culture of collaboration and innovation in product design and development.

You have:

• 6+ years of experience in UX design, with a proven track record of successfully developing and enhancing user-centered design projects.
• Strong portfolio showcasing expertise in design thinking, user research, wireframing, prototyping, and visual design, with a keen eye for detail and aesthetics.
• Experience in conducting and applying user research, including usability testing, interviews, and surveys, to inform design decisions and improve user satisfaction.
• Proficiency in design and prototyping tools such as Sketch, Adobe Creative Suite, Figma, and InVision.
• Demonstrated ability to work collaboratively in a cross-functional team, including close work with product managers, developers, and other stakeholders, to ensure design vision is executed accurately.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design concepts and rationale to both technical and non-technical audiences.
• Strong problem-solving skills and the ability to think analytically, prioritize tasks, and manage projects in a fast-paced environment.
• A deep understanding of current UX best practices, trends, and technologies, with a commitment to staying informed of new developments in the field.
• Experience with data-driven design and the ability to use metrics and user feedback to guide design decisions and measure the success of UX improvements.

Benefits: 

The salary range for this role will be between $[130,000to $140,000 Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
• #LI-Remote

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The Opportunity

As our Global Account Director (GAD), you'll  responsible for creating, leading and executing a revenue strategy for some of our largest global customers. The role of the GAD includes both new business growth motions (cross-sell, expansion, upsell) as well as customer retention.  You'll work collaboratively with a cross-functional account team to meet/exceed quota targets.  A successful candidate will effectively generate a healthy pipeline and be able to create and direct winning strategies to drive high retention rates.

Other responsibilities include:

• Meet or exceed growth quota and retention targets
• Develop and execute winning strategic account plans in collaboration with the account team (Solutions Consultant, Business Development Representative, and Customer Success Manager/Renewal Manager)
• Generate healthy pipeline coverage to meet growth revenue targets including self-generated pipeline and by working closely with cross-functional groups.
• Create value across all levels of highly matrixed organizations from individual contributors to senior leadership.  Communicate effectively with executives to articulate value.
• Build groundswell and consensus between multiple business units and functions to drive global enterprise revenue
• Executing end-to-end sales cycles - Prospect, qualify, develop, close & grow customers
• Managing an accurate sales forecast and delivering against forecast expectations
• Be a trusted advisor and be able to provide solutions to business challenges that are mutually beneficial.

What we're looking for:

• Extensive enterprise SaaS sales experience as a high performer with a documented track-record of exceeding growth quota performance & account retention goals
• Experience with Account Management and New Business sales motions (Cross-sell/expansion, upsell) with a heavy emphasis on outbound pipeline generation
• User Experience domain expertise is highly valued, or ancillary expertise selling within Market Research, Analytics, Customer Experience, Consulting/agency, or Research disciplines
• Experience selling large deals ($250K - $5M+) within large global organizations
• Experience in executive communications and selling to senior executives and delivering strong business cases, QBR/EBRs and success plans
• Experience with strategic consultative selling into UX, Insights, Digital/Online Marketing, and Product teams
• Experience developing strategic account plans for growth & customer retention
• Ability/willingness to travel ~ 30%+

WHO WE ARE

Eater, the national food publication with outlets across the country, is at the forefront of reporting on the restaurant industry, shaping food culture with its award-winning journalism and programming, and telling people where to eat with its beloved maps and guides.

Eater is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

Eateris looking for an experienced reporter and editor with a strong understanding of the food and restaurant culture in D.C. to contribute news stories, features, video, and maps to our DC city site, one of its marquee publications. This person will work under D.C. editor Tierney Plumb. As associate editor, you will: 

• Contribute to the day-to-day coverage of the site, including its mix of news stories, service-focused maps and guides, and in-depth or short features and profiles.
• Assist with occasional editing of freelancer work as needed
• Help the D.C. editor meet the site’s editorial calendar requirements and goals 
• Assist with scheduling/strategizing for social media (Twitter, Facebook, Instagram) and newsletters for Eater DC, keeping in line with Eater's standards
• Participate in cross-brand efforts and collaboration with the national Eater.com team as needed
• Ensure all copy produced meets our style guide, SEO goals, and editorial standards
• Track openings and develop sources including chefs, restaurateurs, relevant spokespeople, and alternative sources for coverage as needed
• Attend nighttime restaurant previews, tastings, and events and shoot dish/scene photos, capture video footage
• Assist with running the daily operations of Eater DC when the lead editor is unavailable or on vacation

WHO YOU ARE

A journalism background, particularly with breaking daily news, developing sources, and covering a beat. Experience covering restaurants, hospitality, or real estate a plus.

• Ideas for and the ability to execute ambitious storytelling
• Ability to juggle daily news coverage with ongoing enterprise stories while adhering to deadlines
• Comfort with cold calling, quick deadlines, and a sense of urgency surrounding the fast pace of digital news
• A drive to continue Eater’s reputation as the number one source furthering the conversations about the restaurant world in your city
• A drive to predict vs. react to the news cycle
• Attention to detail, news judgment, and careful eye for accuracy
• A desire and interest in covering communities and cultivating diverse sources. Fluency in languages other than English is a strong asset.
• Interest in digital headline writing, analytics, and social media publishing
• A love for restaurants and knowledge of the local scene and at the very least a voracious hunger to become an expert in the industry
• Experience with photography, shooting/editing video, analytics, Instagram, TikTok a plus

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote.

Want to know more about what working at Eater is like, or have q’s not answered here? Check out our extensiveFAQ.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, part-time position (25 hours/week). This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

This role is a part of the Vox Media Union, represented by the Writers Guild of America, East

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Imagine being a teacher in Sarasota, Florida, four years after the pandemic started, with a classroom full of 6th graders who haven’t had a normal year of school or learning since 2019. It’s the reality of so many educators and students who use Khan Academy – and our team is uniquely positioned to help them when they need it most.

We have no end of fascinating challenges that can only be solved with a deep empathy for our users, diligent product & UX thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are:

• How do we support teachers who are dealing with the impact that the pandemic had on learning?
• How do we help students with learning gaps catch up to their grade level?
• How do we center schools serving historically under-resourced communities in our product design and development?
• How do we reach more school districts so our learning experience gets used in more classrooms?
• …and more

The best part? Our work really matters: catch Sal talking to CNBC about low math and reading test scores.

We’re looking for an Accessibility Design Lead to embed within our Learning Components team, the home of some of our most resourced and empowered accessibility experts in the organization. The heart of this role is helping us achieve a truly accessible, AA-compliant product experience for users of all abilities, starting with the most fundamental technical components of our learning content.

You will also drive accessibility improvements to the platform UX across the product organization in partnership with our Accessibility Designer for Assessments. Ultimately, we want your help creating a living document that states our level of a11y compliance across the whole platform.

Some of the things you will work on:

• Immediate accessibility improvements for our highest-priority learning components needed for Assessments.
• Developing an accessibility roadmap to comply with state standards.
• Bake accessibility into product design and development.
• Educating the product org on accessibility best practices.

You will play a vital role on an inclusive, collaborative, small but mighty Design team, helping us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere. We genuinely care about people and value compassion in our everyday interactions. You’ll be able to be yourself, feel valued, supported, learn and grow, no matter how experienced you are.

If you’re looking for the opportunity to make learning accessible and ship high-quality products that solve real problems for learners and educators, we'd love to hear from you. Even if you don’t check every box (no one does), we encourage you to apply!

WHAT YOU’LL DO

• Design and deliver accessible, AA-compliant product improvements and new features, with an incredible attention to detail.
• Drive high-impact accessibility initiatives and cross-team alignment in partnership with Design, Product, Engineering, Community Support, and Legal.
• Communicate accessibility goals and priorities that are aligned to company objectives and generate buy-in across the product org.
• Document and roll out a11y processes at scale, including for design systems, in collaboration with your Product, Design, and Engineering partners.
• Actively participate in our Accessibility Guild, sharing knowledge and best practices.
• Play an active role in how we create accessible experiences as a Design team, including participating in team critiques.
• Act as a strategic thought partner/consultant across the organization on accessibility questions, as time and priorities allow.
• Write about, present, and share what you have learned, both internally and with the wider Design community via our blog and industry events.

WHAT YOU BRING

• 8+ years of experience as a product/UX designer.
• 2+ years of experience in an accessibility design role.
• Outstanding in interaction design, prototyping and information architecture, with visual design chops and close attention to all the details.
• Expert-level understanding of WCAG 2.1 AA and how to apply it to web apps across mobile and desktop.
• Proven record of successfully leading a11y efforts through all phases of development, with large-scale projects involving multiple cross-functional teams.
• Experience creating documentation and deliverables for accessibility initiatives at scale (roadmaps, project plans, playbooks, communications).
• Patience and the ability to balance sprints and marathons: you know how to simultaneously move quickly with a bias for action, and advance steadily towards long-term, org-wide change.
• Exceptional verbal and written communication skills for technical and non-technical audiences.
• Comfortable in ambiguous situations and dynamic environments that run similar to a startup.
• Eager to learn a lot about generative AI-driven products and how to make them accessible.
• Prior experience with educational products or designing for content-forward experiences is a plus.

Qualities we value in ourselves, and those who join our team:

• Introspective, mature, and emotionally intelligent.
• Invested in your own growth and the growth of our Design team.
• Proactively seek out the people/information you need to move work forward and unblock yourself.
• High comfort level working within a strong product and pedagogical vision from our CEO Sal Khan and our Chief Learning Officer, Kristen DiCerbo, PhD.
• Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next.
• Willing to roll your sleeves up and pitch in when a project goes off-script.
• Passionate about education and designing engaging learning experiences, deeply curious about how and why people learn.
• Huge bonus if you’ve worked in a K-12 classroom before.

NOTE: Submitting a portfolio with your application is required. We're looking for a portfolio that demonstrates exceptional, accessible design solutions that are aligned to business objectives within tight timeframes and constraints.

MORE ABOUT DESIGN AT KHAN ACADEMY

The Design Team is a diverse, close-knit group of Designers and Researchers that spans many disciplines. We’re passionate about designing for the complexities of education and solving real problems for real people. We regularly make time to share, learn, create, and play as a team. What keeps us here: dedication to learners, our craft, and nurturing our unique, low-ego, rigorous culture. We listen carefully, think deeply, and move quickly, to help millions of learners all over the world.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $152,908 - $162,465 USD / $191,135 - $203,081 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

WHAT YOU'LL DO

We are seeking an experienced and passionate Senior UX Researcher to work on our AI and Analytics products. In this role, you will conduct UX research to understand user needs, behaviors, and motivations to inform product development and design decisions. You will work across 2-3 cross-functional product teams, helping them gather insights that inform product strategy as well as enabling them to ask and answer questions on their own. You will tackle greenfield and net-new product opportunities, drawing from your extensive expertise in mixed-methods research, creativity, and critical thinking. You will bring teams along on the journey of your discoveries, collaborating closely with PMs, designers, data scientists, and other cross-functional partners.

WHO YOU ARE

• 5+ years experience conducting qualitative and quantitative UX research, ideally informing AI / analytics products and features
• Experience leveraging a broad range of research methodologies across the various stages of product development, informing both strategic and tactical decisions
• An excellent communicator, dynamic cross-functional partner, and excelling in presenting findings to a variety of audiences, including senior leadership
• Track record of influencing product roadmaps and design decisions, especially ones that may be complex or ambiguous in nature, demonstrated by a strong research portfolio and compelling storytelling
• Background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar

#LI-Remote

ABOUT THE TEAM

Our Product Design Team, a core part of our Client Experience team within the Technology & Product org, creates unique, innovative experiences to elevate the Stitch Fix client experience end to end.  We are transforming the onboarding experience to a fun, dynamic and visual experience that inspires our new clients. We are helping our clients visualize their style in an engaging and social way within the core Fix and shopping experiences. We leverage customer data and user research to personalize our service and transform the way people find what they love. The result is a powerful offering to our customers and a successful business serving millions of men, women, and kids.

ABOUT THE ROLE

As Sr. Director, Product Design, you will work with cross-functional leaders to drive strategy and roadmaps for core areas of the product. You’ll guide and inspire the product design team in innovation and ideation while being a champion for quality of the user and client experience. You will solve problems and discover unique and elegant ways for our products to drive value for the business.You will act as an advocate and expert on the holistic client journey, product design, and research. Reporting to the VP, Client Experience, you will create the vision for connecting our internal systems for the betterment of the client experience throughout the broader org.

YOU’RE EXCITED ABOUT THE OPPORTUNITY BECAUSE YOU WILL…

• Lead and mentor an experienced team of Product Designers, Product Leaders, and User Experience (UX) managers fostering an environment of teamwork, trust, and mutual success
• Define and manage the end-to-end client experience, across onboarding and engagement.
• Define the product design strategy and roadmap for the stylist experience including bringing new interaction modalities to enhance our client  experience 
• Leverage new technologies such as generative AI, video, and chat to enhance the end to end experience
• Define, manage, execute on the design and user experience strategy for our client experience
• Lead the User Experience Research team to gain insights that inform the design direction and strategy 
• Be an evangelist for the Stitch Fix client, both internally and externally
• Navigate diverse stakeholder groups, forming and sustaining trusted relationships and acting as a key connector bringing together multiple perspectives
• Lead regular and robust product and technical design concept explorations and discussions with your team, across partner teams, and ensure that we’re building the right experiences that drive loyalty for our clients
• Influence leaders and teams to effect change across the technology and product organization

WE ARE EXCITED ABOUT YOU BECAUSE YOU BRING…

• 10+ years industry experience in the field of UX/Product Design with demonstrated ability working across product, merchandising, marketing and engineering teams. 
• 5 years of people leadership experience managing and developing diverse design teams, including management of managers and leaders
• Excellent communication and storytelling skills that you use to craft compelling narratives and presentations to bring others along to the vision 
• A strong sense of ownership, can roll up your sleeves and drive end to end product development for innovative customer experiences
• Ruthless prioritization in the face of competing priorities and a bias for action
• Talent for crafting vivid, compelling experiences within a complex product ecosystem and fast paced environment
• Ability to manage external design and technology partnerships that enhance and accelerate the design roadmap  
• Passion and expertise in interaction and motion design as well as emerging technologies such as generative AI
• Proven ability to mentor and grow the capabilities and skills of a cross functional design team
• Exceptional interpersonal and communication skills. Must be able to explain technical concepts and analysis implications clearly to a wide and senior audience, and be able to translate business objectives into actionable analysis.
• Deep experience with current design methodologies and industry standards
• Advanced expertise with leading design tools, including Figma, and other collaboration and prototyping tools
• A portfolio of transformational product design work that showcases impact at scale

YOU’LL LOVE WORKING AT STITCH FIX BECAUSE…

• We are a group of bright, kind people who are motivated by challenges. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

ABOUT STITCH FIX

We're changing the industry and bringing personal styling to everybody. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. 

Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The role

As a UX Researcher/Designer at Agile Six, you have UX knowledge with technical expertise in user research, including discovery, synthesis, and documentation. You will collaborate with our team to research and design highly complex, cross-disciplinary projects for government agencies and the people they serve. Among your responsibilities will be to partner with teammates to communicate a research and design vision to other team members and key stakeholders at the Department of Veterans Affairs (VA). Our team has an adaptive, empathetic, and collaborative mindset and cares deeply about team dynamics. We are searching for someone who has a passion for working on important problems that have a lasting impact on millions of users and make a difference in our government!

You will be joining a team partnering with VA to build a new, integrated patient portal on VA.gov. The mission of this effort is to integrate VA’s digital patient experiences currently provided by My Healthevet (MHV) with VA’s other digital tools to give Veterans one place to manage their VA health care, community care, disability benefits, and other VA information.

For more context on the project, take a look at the team’s GitHub repository:

• https://github.com/department-of-veterans-affairs/va.gov-team/tree/master/products/health-care/digital-health-modernization/mhv-to-va.gov

Responsibilities

• Plan and conduct research using a variety of methods such as user interviews, usability testing, surveys and heuristic evaluations. Facilitate user research efforts, including discovery, data analysis and insight synthesis.
• Partner within a cross-discipline team of product, engineering and other UX team members and ensure everyone is aligned on research strategy, goals and outcomes.
• Keep UX research work in sync with the product roadmap and priorities. Adjust research efforts as needed in an agile environment to provide timely results for quick decision-making.
• Clearly articulate your thought processes through verbal and written explanation, whiteboard, sketching, or quick mock-ups to small or large groups.
• Communicate and collaborate with stakeholders and team members across a range of disciplines throughout the VA.
• As needed, provide content and design guidance to cross-functional teams regarding software design and implementation, capturing all states, edge-cases, and path logic for visual UI design and engineering teams to build out.
• Support the practice of research and design within the larger company as needed through activities such as:
  • Assisting in outreach, recruitment, and hiring efforts
  • Occasionally participating in or otherwise supporting business development efforts, including code or design challenges, writing or reviewing proposal responses, etc.
  • Participating in communities of practice
• We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment.

Basic qualifications

• 4+ years of experience working as UX researcher/designer or related position in collaboration with digital product teams (enterprise environment a plus)
• Case studies illustrating your process and samples of native product design work driven by quantitative and qualitative user research that resulted in successful outcomes
• Understanding of human-centered design, user research methodologies, interaction design fundamentals, and UI design best practices, including accessibility
• Proficient in Sketch and Figma
• Experience collaborating with cross-functional partners and other designers, seeking and providing feedback in an Agile environment
• Adaptive, empathetic, collaborative, and positive
• Ability to be autonomous and take initiative

Additional desired qualifications

• Familiarity with the US Web Design System
• Experience working with government agencies
• You are a U.S. Veteran

Salary and Sixer Benefits

To promote equal pay for equal work, we publish salary ranges for each position.

The salary for this position is $117,102-$123,107

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not bossy), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and Election day off
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.

Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The role

Agile Six is looking for a UX Researcher / Designer for the Sitewide team, working on VA.gov. This team oversees a broad portfolio of products in the unauthenticated VA.gov experience, including some that are powered by a Drupal content management system (CMS) back-end. Products include: the VA.gov homepage, header, and footer; VA.gov site search; Find a Form; Find a VA Location; high-visibility content types and eligibility wizards related to Veteran benefits; the CMS UX for Drupal-driven products; among others.

This UX Researcher / Designer will have a breadth of UX knowledge with technical expertise in user research including discovery, synthesis, and documentation. This role entails collaborating with our team to design and implement highly complex, cross-disciplinary projects for government agencies and the people they serve, including context switching across a variety of products in our portfolio as required, and designing interface elements of the Drupal CMS. Among your responsibilities will be to communicate your design vision to both team members and key stakeholders at the Department of Veterans Affairs (VA). You have an adaptive, empathetic, and collaborative mindset and care deeply about team dynamics. Most importantly, you have a passion for working on important problems that have a lasting impact on millions of users and make a difference in our government!

Our team’s mission is to provide a modernized, accessible, single source of truth for Veterans to access information about VA facilities and services available at those locations. For more context on the team’s work, please visit these GitHub repositories:

• https://github.com/department-of-veterans-affairs/vets-website
• https://github.com/department-of-veterans-affairs/content-build
• https://github.com/department-of-veterans-affairs/vets-api

Responsibilities

• Lead user research efforts, including discovery, synthesis, and documenting the results and findings, including for research sessions that specifically require participants using assistive technologies
• Experienced with a variety of research methodologies such as heuristic evaluations, generative research, tree testing, card sorting and user interviews
• Collaboratively create and evolve user stories and acceptance criteria with product owner and wider Scrum team
• Communicate potential costs and tradeoffs of different processes and research approaches while working with incomplete requirements
• Clearly articulate your thought processes through verbal and written explanation, whiteboard, sketching, or quick mock-ups to small or large groups
• Use the VA Design System and design with repeatable patterns across the portfolio. Collaborate with Design System team when necessary around iteration and improvement of design system components
• Collaborate with the product owner and engineers to ensure implementation matches intent across all design components
• Keep UX work in sync with the product roadmap and flag delays or issues in research and design
• Communicate and collaborate with stakeholders and team members across a range of disciplines throughout the VA
• Support the practice of design and research within the larger company as needed through activities such as:
  • Assisting in outreach, recruitment, and hiring efforts
  • Occasionally participating in or otherwise supporting business development efforts, including code or design challenges, writing or reviewing proposal responses, etc.
  • Participating in communities of practice
• We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment.

Basic qualifications

• 7+ years of experience working as UX researcher / designer or related position in collaboration with digital product teams (enterprise environment a plus)
• Ability to be autonomous, take initiative, and effectively communicate status and progress
• Portfolio illustrating your process and samples of native product design work driven by quantitative and qualitative user research
• Understand human-centered design, interaction design fundamentals, and UI design and research best practices, including accessibility
• Proficient in Figma and modern prototyping tools
• Experience collaborating with cross-functional partners and other designers and researchers, seeking and providing feedback in an Agile environment
• Adaptive, empathetic, collaborative and holds a positive mindset

Additional desired qualifications

• Familiarity with the US Web Design System
• Experience working with government agencies
• You are a U.S. Veteran

Salary and Sixer Benefits

To promote equal pay for equal work, we publish salary ranges for each position.

The salary for this position is $133,677-$140,532

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not bossy), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and Election day off
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.

Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The Role:

Agile Six is looking for a Product Owner to join a cross-functional agile, Human-Centered Design (HCD) team to develop and maintain a web-based collaboration tool within the VA.gov domain. The system curates the Department of Veterans Affairs' (VA) promising innovations, encourages their diffusion, and fosters engagement with greater healthcare communities.

The successful candidate has a passion for eliciting, shaping, and communicating a digital product vision. You understand that great products are built collaboratively to fulfill the needs of both end users and client stakeholders, and are able to prioritize work accordingly. You are an intrinsically driven leader, an eloquent storyteller, a relationship builder, and know how to set, monitor, and measure progress towards product goals. You take initiative to understand the evolving stakeholder landscape, and are flexible to adapt to the needs of your client and team. Most importantly, you have a passion for working on important problems that have a lasting impact on millions of users and make a difference in our Government!

The team is working in the following public GitHub repository:

• https://github.com/department-of-veterans-affairs/diffusion-marketplace

Responsibilities

• Develop an expert understanding of business and user needs and champion these in the definition of the product
• Define, explain, and iterate a product vision that is compelling to your users, team, and stakeholders, and develop a high-level product roadmap and other deliverables as necessary (objectives, KPIs, key results, etc.) to support fulfillment of the vision
• Integrate and leverage UX research and design within a cross-functional team to continuously inform the product vision, roadmap, and backlog
• Create and maintain a prioritized product backlog: write and prioritize epics, features and stories; write clear, actionable acceptance criteria; and lead backlog refinement with the team
• Actively participate in sprint planning ceremonies, and be available to team members throughout each sprint to answer questions about the priority, intent and acceptance criteria pertaining to user stories
• Establish a healthy, trust-based rapport and effective communication with government product owners and other stakeholders
• Actively and collaboratively manage risk related to product vision and features, changes in scope or direction, and expectations around delivery timelines
• Ensure that product backlogs, roadmaps, and other guidance around product definition are informed by feedback loops around user needs (i.e. foundational user research, usability testing, etc.) as well as overall product strategy and vision
• We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment.

Basic qualifications

• 4+ years years as a Product Owner/Manager or related role on an Agile team with responsibilities listed above
• Proven track record of launching and sustaining products, and managing clients and key stakeholders
• Demonstrated technical competency to communicate a detailed roadmap and vision
• In-depth knowledge and application of Agile principles and practices
• Has lived and worked in the United States for 3 of the last 5 years

Additional preferred qualifications

• U.S. Veteran
• Experience in healthcare
• Experience working with digital services and/or Civic Tech

Salary and Sixer Benefits

To promote equal pay for equal work, we publish salary ranges for each position.

The salary for this position is $128,021-$134,587

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not controlling), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and Election day off
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.