Job Description

The Back Office manages the applications within the e-commerce ecosystem. By assisting merchants and support analysts, they are responsible for the tracking of incidents and the follow-up of stakeholder requests.  They also assist in monitoring the health of the applications, while taking all the necessary actions to resolve issues in a timely manner and with a sense of urgency.

Responsibilities

• Assist with providing first and second level support for e-commerce applications;

• Identify, research, troubleshoot, and resolve technical issues by partnering with their support analyst lead to collaborate with development and cross functional product teams;

• Respond to stakeholder requests by utilizing various communication channels (ticketing system, phone, email, chat, etc.);

• Offer a high level of customer service to  stakeholders  with various degrees of technical proficiency and detailed communication;

• Document, dispatch and escalate requests when necessary;

• Follow up with stakeholders  to ensure satisfaction;

• Work directly with 3rd party support teams to troubleshoot technical bugs and other processes. 

Qualifications

Requirements

• University courses in information technology/computer science or equivalent experience;

• E-commerce experience (an asset);

• IT Project experience is an asset (if done as part of the school curriculum);

• Experience working on software is an asset (if done as part of the school curriculum/projects);

• Basic understanding of code (HTML, PHP, Javascript) is an asset.

• Excellent customer service skills;

• Excellent communication and writing skills;

• Good interpersonal skills;

• Proactive and autonomous;

• Ability to make complex information accessible;

• Curiosity to learn;

• Good working knowledge of Microsoft Office suite (particularly excel);

• Bilingualism (Spanish/English) is required both orally and in writing.

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Job Description

As a Junior Developer, you will support Sevaa’s team by ensuring client web sites and applications are running smoothly through proactive, full stack development. This is a great opportunity for someone with a passion for web development that is looking to gain real world experience. 

Responsibilities:

• Perform updates to WordPress and Drupal based websites.
• Triage, troubleshoot and resolve accessibility, SEO-related, and miscellaneous website issues.
• Ensure quality through manual testing and automated testing using Cypress.
• Collaborate with cross-functional teams to design and implement new features and functionality.
• Stay up-to-date with emerging trends and technologies in web development.

Qualifications

• Strong working knowledge of HTML, CSS, and JavaScript.
• Experience with Content Management Systems such as WordPress or Drupal a plus
• Strong written and verbal communication and interpersonal skills
• Highly organized with a strong attention to detail and ability to multitask. 
• Self-driven with a growth mindset and a proven track record of self-improvement.
• Strong ability to independently learn new software and technologies.
• Backend web programming language experience (PHP, Node, Python, etc.).
• Front end JavaScript framework experience (React, Vue, Angular, etc.)
• Experience with package management (Composer, NPM, etc.)

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Job Description

As a System Administrator, you will be responsible for maintaining and enhancing Sevaa’s hosting infrastructure.

Responsibilities: 

• Design & Implement a next-generation DevOps Pipeline to include, standardized configuration, automated testing (security, static code, e2e, accessibility, SEO), automated reporting, infrastructure monitoring & self-healing.
• Maintain existing infrastructure delivering managed WordPress & Drupal hosting.
• Evaluate current local development environment and implement improvements
• Contribute to Documentation Library on infrastructure, internal policies, and procedures.
• Virtualization platform evaluation
• Infrastructure monitoring evaluation
• Ensure documentation of Sevaa Network is accurate and kept up to date

Qualifications

• Strong written and verbal communication and interpersonal skills with the ability to communicate at all levels.
• Highly organized with a strong attention to detail and ability to multitask. 
• Self-driven with a growth mindset and a proven track record of self-improvement.
• Experience with Content Management Systems such as WordPress or Drupal.
• Familiarity with Privacy Laws such as GDPR, CCPA, and HIPAA with an understanding of how to implement compliant solutions. 
• A deep understanding of performance metrics and techniques to improve them through various methods such as caching, preprocessing images, efficient search engines. 
• Experience with what powers our infrastructure: 
  • Operating Systems: Ubuntu, CentOS, CloudLinux
  • Services: Apache, Nginx, Memcache, MySQL, MariaDB
  • Security: CSF, iptables, ModSecurity, Snort
  • Monitoring: Zabbix, StatusCake, PagerDuty, syslog
  • Applications: WordPress, Drupal
  • CDN: Cloudflare, StackPath
  • Control Panel: cPanel
  • Application performance monitoring for PHP and JavaScript based web applications
  • GitLab for git hosting, CI/CD, and package management
  • Containerization

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Job Description

· Leads the technical requirements definition during discovery meetings with the client team

· Oversee and provide technical guidance to a team of developers, reviewing and writing code

· Manages technical risk related to complexity, data integration, scalability, and performance.

· Provides guidance and oversight to development teams to ensure that the development process, policies and standards are being followed

· Research and qualify software solutions to be implemented on a project and provide software recommendations and estimates that meet project budgetary and functional requirements

· Prototypes solutions when necessary to validate that an approach will meet the customer's business requirements

· Defines the implementation and technical approach for customizations, interfaces, system architecture, data flow and data architecture/data model. 

· Collaborate with client and internal offshore teams to support overall delivery. Plan development sprints with the PM and participate in scrum calls.

· Communicates and enforces coding standards, performs code reviews, and has a very good understanding of scrum principles

· Contribute to Ziffity podcasts as a technical subject matter expert

Qualifications

· Exceptional problem-solving skills

· 6+ years of Magento 1 and 2 experience

· Proven  experience in managing multiple assignments and operating as a team lead/architect

· Strong experience with most of the following: PHP, JavaScript, MySQL, HTML, CSS, iOS/Android, AWS/Azure, CI/CD, API management frameworks, GIT

· Deep understanding of Magento architecture, design patterns, theming, functional enhancements, optimization & integration methods

· Ability to develop API integrations between Magento and other platforms (CRM, ERP, Payment, Shipping, Tax, etc)

· Knowledge of how to identify and execute performance optimizations

· Superior relationship building and interpersonal skills

· Excellent Client-facing Presentation and Communication Skills

· Bachelor’s degree in related field or equivalent experience

· Magento 2 Certification is preferred

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Job Description

We are seeking a remote Senior Backend NodeJS Engineer to join a U.S. based distributed team of senior engineers to deliver market-leading software solutions. The ideal candidate would also have experience working in a startup environment building consumer-facing software that has many users.

Responsibilities: 

● You will own technical strategy for data-heavy web services architecture

● You’ll participate in the strategic development of methods, techniques, and evaluation criteria for projects

● You will build your own team of backend, data, and ML engineers as we grow our
customer base and automation

●You will build real-time, cloud-based web services and REST APIs to enable reliable and
scalable conversational messaging applications

● You will work with AI experts and data engineers to architect and implement real-time
data pipelines to support our NLP and ML needs.

● You'll brainstorm with Product Managers, Designers, and Frontend Engineering to
conceptualize and build new features.

● You’ll develop & implement tests for ensuring the quality, performance, & scalability of our
application.

● You’ll improve engineering standards, tooling, and processes

Qualifications

Qualifications:

● Experience with Node.js, SQL, NoSQL (Python, Ruby experience a huge plus)

● Professional experience in cloud engineering, working in a team environment

● 5+ years of experience building, testing, and deploying REST APIs

● Deep knowledge of real-time messaging service platforms

● You possess strong computer science fundamentals: data structures, algorithms,
programming languages, distributed systems, and information retrieval

● Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience

● Experience with functional or imperative programming languages -- e.g., PHP, Python or Go (used without frameworks)

● Experience working with large scale GCP environments

Nice to have:

• Mobile messaging platforms, conversational bots
• Extensive experience managing remote teams
• Experience with large-scale, high-velocity data systems
• Worked with ML and data engineers in the past on implementing and integrating ML models and building data pipelines

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Job Description

We are looking for PHP Laravel Developers. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions

Experience: 3 - 4 Years

Qualifications

• Strong knowledge of PHP Laravel Framework
• Knowledge of VueJS/ ReactJS would be a plus
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• Understanding accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git.

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Job Description

Brief description :

• Develop new user-facing features
• Maintain quality and ensure responsiveness of applications
• Ensuring cross-browser compatibility and performance
• Follows coding standards, builds appropriate unit tests
• Collaborate with cross-functional teams to define, design, and push new features and innovative front-end solutions
• Produce high-quality, properly functioning deliverables to specified deadlines
• Keep up with latest changes in industry standards and share knowledge with team
• Should be able to work with open source systems as well as custom applications
• Object-oriented application building experience in a professional Agile/Scrum environment

SKILL SET:

Required

PHP, Yii Framework, PostgreSQL, JavaScript,JQuery, Bootstrap CSS,AngularJS, Angular 5

Preferred

Apache, AWS EC2, AWS S3, AWS WAF, AWS Elastics Load Balancer (ELB), Amazon Route 53, AWS Relational Database Server, Sumo Logic 

Qualifications

• Should have 1+ years of coding experience in PHP
• B.E/B Tech/MCA degree.

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Job Description

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

Qualifications

• Must have 4+ years of proven experience in PHP / Laravel 
• BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
• In depth knowledge of object-oriented PHP and Laravel PHP Framework
• Hands on experience with SQL & REST API design 
• Software testing 
• MySQL profiling and query optimization
• Creative and efficient problem solver

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Job Description

WHO WE ARE LOOKING FOR:

An experienced PHP Laravel Developer to work on an application that allows you to benefit from psychological help. It offers online access to therapists – individual, couples and child therapy. The app is sold as a benefit for companies, but you can also use it individually.

Qualifications

Tech stack: 

• PHP 7 & 8
• Laravel (Laravel Nova – nice to have)
• Docker
• follow SOLID, KISS, DRY rules
• GIT
• REST API
• Working proficiency and communication skills in verbal and written English

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Job Description

WHO WE ARE LOOKING FOR:

An experienced (5 years +) senior PHP Symfony Developer to work on an advanced CRM tailored for a non-profit organization that helps rehabilitate ex-offenders. The system oversees the progress of rehabilitation. We’ll be maintaining the current, legacy system and we’ll be rebuilding the platform into a brand new version right next to it (from Symfony 2 to Symfony 5).

Qualifications

Technology stack:

• PHP 7 & 8
• Symfony 2 & 5
• MVC, design patterns
• following SOLID, KISS, DRY rules
• Docker
• REST API
• mySQL
• Working proficiency and communication skills in verbal and written English

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Job Description

The System Technology Specialist will report directly to the support Manager Manager and work closely with support technicians, clinical and application specialists, engineering teams, and our clients to resolve the toughest technical issues. The System Technology Specialist is responsible for solving problems, sharing technical expertise and product experience.  This involves mentoring less experienced team members, as well as providing a practical perspective to product design discussions to ensure our products work well within the various client architectures. Since the System Technology Specialist will be the highest point of escalation within client services, he/she will also be expected to provide requirements for product supportability and maintenance.  The System Technology Specialist is also responsible for the development of tools for the Support team.

Major accountabilities

Accountabilities

%

Act as the primary escalation point for Level 1 System Support team and drive customer communications and follow  ups until resolution, by respecting set service level agreements. 

40%

Act a major incident manager during system outages to support Level 1 and perform root cause analysis (RCA’s) for all Major Incidents

20%

Participate in software requirements and root cause reviews with engineering as well as design reviews with a particular mindset  into the supportability of the software and also provide fixes and/or workarounds to issues found in the field

15%

Stay up to date with current development of the product (bug fixes and new features) and situations occurring at client site (ISP) 

10%

Participate in the creation/update of Knowledge articles used by the Support Team to reduce escalations to L2

5%

Be available for urgent escalations reported by the support team that can occur after your regular work schedule: On Call Rotation Availability (24/7)

5%

Participate in any project deemed necessary by the organization

5%

Qualifications

Employment Pre-requisites

Pre-requisite

Degree in computer science, engineering, or equivalent 

5-7 years of experience in client facing roles focused on Technical Support in Medical Software Field

Linux  OS administration expertise

Experience running queries in SQL - an asset

Networking troubleshooting expertise (Cloud Infrastructure)

Development experience with scripting languages (PHP, Perl, Python, etc…) 

Ability to read code  in other high level languages

Desired Competencies

Competences

Highly motivated to excel and Committed to continual skills improvement

Team oriented with strong communication and interpersonal skills

Creative thinker and practical problem solver 

Optional Skills:

• Professional software development
• Product applications support and training
• Customer service or project management in a customer support environment

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Job Description

Job Description:

• 10 -12 year experience requirement .
• 6- 8 years of experience in coding PHP Laravel, Javascript
• Experience in design and development of web and mobile applications in core PHP and PHP supporting frameworks(Laravel, CI)

• Strong expertise of various PHP web frameworks such as Laravel, CodeIgniter,

• Solid work experience of AJAX, XML, AngularJS, NodeJs and jQuery. Strong knowledge of writing reusable component.
• Should have strong knowledge in various databases like MYSQL / MongoDB
• Proficient understanding of code versioning tools, such as Github and Bitbucket.

• Manages multiple projects concurrently provides work plans, schedules, project estimates, resource plans and status reports on a regular basis.
• Develops definition of project scope, goals and deliverable as per client's need.

• Tracks resources and ensures they are fully allocated across different projects.
• Mentors project team members on best practices, including product delivery and IT framework.

• Responsible for Coordinating with Client in requirement Gathering, estimating, scheduling, planning and Delivery. Responsible for Resource Planning

Qualifications

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Job Description

• Minimum 2 years experience will required in Magento Development.
• Setup and configure Magento 2.X sites .
• Develop and manage e-commerce websites usingMagento 2.x
• Code Magento compliant frontend and admin modules using PHP and MySQL skills.
• Ability to Magento theme Customization extension , Plug-in Development
• Deliver Magento projects from conceptualization visualization to technology mapping and final execution including scope/change requests.

Qualifications

BCA / B.Tech 

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Job Description

As a Software Engineer Intern at RoyaltyBusayo, you’ll be part of an agile software development team, providing our customers with the most powerful, scalable, and user-friendly platforms for analytics, mobility, and security. You’ll play a key role in enabling RoyaltyBusayo products to be best-in-breed and optimized for leading organizations to analyze Big Data and distribute actionable business insight across their enterprise.

Our 12-week internship offers mentorship, networking events, and professional development within our Technology team.

Technologies you could use:

PHP,Java, C++, C#, JavaScript, Swift, Objective C, Shell scripting (ksh, bash), Python, HTML5, CSS, Windows Server, Linux, Mac, iOS, Android, Cocoa, J2EE, Angular, Spring, MapReduce, Play, React, Node.js, Eclipse IDE, Visual Studio, Git, Maven, Junit, SQL server, Oracle, DB 2, MySQL, , Redshift, Hive, and Ibm cloud

Qualifications

You should bring the following skills and experience:

• Currently pursuing Bachelors in Computer Science or related field (targeting December 2021 or May 2022 graduates)
• Strong verbal and written communication skills
• Creative analytical and problem solving skills
• Process oriented and ability to pay close attention to detail
• Team oriented individual

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Job Description

Our team is growing, and we are looking for a Solutions Architect responsible for: 
•    Lead the architecture and designs of large-scale platforms
•    Monitor and troubleshoot infrastructure, platform, and application related issues
•    Systems management and monitoring functions related to SaaS, PaaS & IaaS deployments
•    End-to-end monitoring of cloud-ready applications and microservices, including the infrastructure and platform-level monitoring
•    Log Management: experiences with log-based monitoring systems and frameworks

Qualifications

•    BSc and/or MSc degree in Computer Science, Information Systems, Engineering, or related discipline (MSc will be preferred).
•    Excellent command of the English language (written & oral) - Proficiency level
•    Cloud System Architecture (AWS and/or Azure certifications will be considered a plus)
•    Microservices & containerized software development
•    Knowledge of Kubernetes & Docker 
•    GitLab CI/CD
Other desirable skills:
•    Cloud deployment (AWS, Azure, GCP)
•    Experience in Agile, SCRUM, Kanban, multidisciplinary team and SDLC
•    Knowledge of PHP, React, Flutter, open-source CMS

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Job Description

We are looking for a full-stack PHP Developer. This position requires a combination of back-end development, programming skills (PHP, HTML, CSS, JS, etc.). The candidates should have at least 1-years of experience using PHP and SQL technologies 

Qualifications

• BSc and/or MSc degree in Computer Science, Information Systems, Engineering or related discipline (MSc will be preferred).
• Experience developing web solutions in PHP and/or Drupal implementations in a LAMP environment
• Experience building responsive websites using  HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
• Very good knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer
• Very good knowledge of MySQL, PostGreSQL
• Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
• Excellent command of the English language (written & oral)

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Job Description

ABOUT THIS POSITION

Language Proficiency in Thai & English is a must.

The position is going to be WFH mostly until things are safe, and we will still prefer remote work for now.

You will get the opportunity to work on some of the largest and highest traffic applications and software services.

Must be based in Bangkok, Thailand.

Employment Type: Full Time and Contractual

You will champion the development of best in class web applications, consistently ensuring UI consistency and quality. You will create and deploy software building blocks that support the client's and internal product suite, and work cross functionally with product and leadership teams to implement the best solutions. You will work for standardization and improvement of development processes including technology selection, deployment steps and code review.

In addition to above you will be:

• creating system functionality;

• amending existing features;

• doing research and development of proof of concepts;

• structuring code in according to coding standards;

• writing thorough automated tests for your code;

• Updating/managing tasks through JIRA;

• participating in daily standup meetings;

Qualifications

• Bachelor's Degree in Computer Science or related field; with 3+ years industry experience or equivalent combination of education, training, and experience;

Must have:

• Excellent PHP (7+), JavaScript, NodeJS development experience;

• 3+ years of experience in web front-end experience: HTML, CSS (SASS/LESS), JQuery, ReactJS / AngularJS (or equivalent);

• Experience in PHP framework Symfony (preferred), Laravel, and/or CodeIgniter; 

• Experience in Webpack, Grunt, Gulp;

• Strong experience in working with API’s;

• Strong experience with data modeling, relational database, SQL and database administration, and complex queries; 

• Demonstrated experience supporting enterprise-level, mission-critical applications;

• Exceptional written and oral communication skills, able to synthesize complex information into succinct executive summaries for internal and external audiences;

Good to have:

• Experience with PHPUnit, mocha, jest, or similar 

• Experience in server technologies, specifically AWS;

• Experience in Docker applications will be a plus;

• Familiarity with open-source software a plus;

• Familiarity with JIRA, Jenkins, Elasticsearch, Grafana, Kibana is a plus;

• Experience in Kubernetes will be a plus;

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Job Description

We are looking for experienced software engineers to join our team and take charge of the technical aspects of software development within a specific project/team. As a Tech Lead, you will be pivotal in overseeing the full project life cycle, making critical technical decisions, and ensuring successful development and delivery. Also, you will be communicating with clients independently and consulting them with the best industry practices that could be applied to the project.

Responsibilities

• Driving implementation-level architectural discussions and decisions
• Steering project team during project development, ensuring adherence to planned technical solutions
• Evaluating and optimizing project features, finding alternative solutions
• Making final decisions for technical matters that can affect deliverables, resource investment, and deadlines and result in other significant changes for the project
• Resolving technical issues and communicating resolutions, risks, and side effects
• Supporting technical team during task breakdown and estimations 
• Coordinating setup for development and deployment tools and accounts
• Planning and supervising deployment of all project/software components
• Leading incident response, detecting causes, and making final technical decisions for issue resolution
• Controlling technical debt by communicating risks and proposing mitigation plans
• Assisting the project team in writing technical documentation (e.g., diagrams, wikis, readme files, API documentation)
• Hands-on coding and development using best practices
• Reviewing and optimizing code to ensure high performance and scalability
• Staying up-to-date with the latest industry trends and technologies
• Closely collaborating and effectively communicating with project managers, team members, external partners, and clients

Qualifications

• 1+ years of experience as a Tech Lead or similar technical leadership role
• Proven experience as a Software Engineer, with at least 5 years of experience in backend (PHP, Symfony) or frontend (JavaScript/TypeScript) development
• Strong understanding of software architecture and design patterns
• Excellent decision-making skills with the ability to balance perfection and practicality
• Effective communication skills to convey technical concepts to diverse stakeholders
• Excellent time management skills
• Experience in handling change requests and prioritizing tasks
• Ability to collaborate effectively with clients and internal teams
• Continuous learning mindset with the ability to adapt to evolving technologies
• Strong analytical and problem-solving skills, capable of addressing complex issues
• Excellent English language skills (speaking and writing)

What can we offer?

• Opportunity to participate in setting up processes and shaping software architecture
• Working in a fast-growing company and a motivating environment
• Flexible working hours and the ability to work from home as much as you want
• Opportunity for advancement and growth (through conferences, workshops, lectures, mentoring…)
• Support and guidance in taking on new responsibilities
• An innovative culture with great people to work with
• High-end equipment and devices
• A competitive salary with salary raises proportionally to your growth
• Pet-friendly office  
• MultiSport card (fully covered)
• Paid health checks

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