About the Teams

Role location: Lisbon, Remote Portugal, London, Remote UK. 

Cloudflare’s Engineers build and operate the software that helps power 25+ million Internet properties and millions of businesses around the world. Across our engineering organizations, we have opportunities for high caliber, curious and empathetic people to take on big challenges and build some of the best skills in the industry. We’re looking for talented team members to help build high-growth products,  help scale our expanding network, build tools to improve availability, performance, uptime, and response times, and make systems failure-resistant and ready-to-scale.

Cloudflare is a fast growing company and engineering is an ever-evolving function with teams being formed and redefined often. You will interview for an engineering role at Cloudflare and will have the opportunity to meet with and ultimately select one or more teams.  Here are a few examples of the teams that you could be part of.

Application Performance; Application Security; Zero Trust Services; Serverless, Bot Management; DDoS Protection; Network Services / Magic Products; Full Stack / Microservices; Security / Cryptography; Content Delivery; Email Security; API Security; Client / WARP applications; Machine Learning; Threat Intelligence

About the Role

Cloudflare is a system spanning the globe, on a mission to make the Internet better, safer, and more powerful every day. As a Distributed Systems Engineer at Cloudflare, you’ll work on the code that runs close to the end user, runs at a massive scale, and is deployed to 250+ cities around the world.

Examples of software systems at Cloudflare include:

• A TLS/HTTP proxy to make the connection from eyeball to edge as fast and secure as possible
• Filtering malicious traffic and handling good traffic according to customer configuration
• Content optimization that takes content served from customer sites and makes it more performant
• A platform that runs “serverless” Workers and provides a key value store
• A reverse-proxy system that caches customer website content according to customer configuration
• Optimization of connections from Cloudflare to our customers' origin servers to reduce their load and increase performance
• Our Authoritative DNS server and our public resolver 1.1.1.1.
• One of the biggest data pipelines in the world, operating at well over 25M events per second

We operate some of the fastest, and most widely distributed services on the Internet. Your work will focus on building robust, secure, and high performance distributed systems. We are a small engineering team operating at a massive scale, so what you do will have a huge impact.

Examples of desirable skills, knowledge and experience

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet
• Confidence to work in multiple programming languages - could include C, Go, Rust, Python, Lua and even PHP
• Experience (and love) for debugging to ensure the system works in all cases
• Strong systems level programming skills
• Excited by the idea of optimizing complex solutions to general problems
• Experience with a continuous integration workflow and using source control (we use git)
• Good Unix knowledge, patches to Operating Systems a huge plus for some roles
• Understanding of security issues and responsibilities
• Experience with monitoring, alerting and debugging high volume production systems
• Fluent in analyses of data sets such as logs
• Designing and building APIs
• Great oral and written communications skills
• Desire to learn and improve
• Willing and eager to share knowledge, and mentor

About the Teams

Role location: USA Remote, and/or any of these Cloudflare offices: San Francisco, CA, Austin, TX, Champaign, IL, New York, NY, San Jose, CA, Seattle, WA, Washington, D.C., Toronto, Singapore and Sydney

Cloudflare’s Engineers build and operate the software that helps power 25+ million Internet properties and millions of businesses around the world. Across our engineering organizations, we have opportunities for high caliber, curious and empathetic people to take on big challenges and build some of the best skills in the industry. We’re looking for talented team members to help build high-growth products,  help scale our expanding network, build tools to improve availability, performance, uptime, and response times, and make systems failure-resistant and ready-to-scale.

Cloudflare is a fast growing company and engineering is an ever-evolving function with teams being formed and redefined often. You will interview for an engineering role at Cloudflare and will have the opportunity to meet with and ultimately select one or more teams.  Here are a few examples of the teams that you could be part of.

Application Performance; Application Security; Zero Trust Services; Serverless, Bot Management; DDoS Protection; Network Services / Magic Products; Full Stack / Microservices; Security / Cryptography; Content Delivery; Email Security; API Security; Client / WARP applications; Machine Learning; Threat Intelligence

About the Role

Cloudflare is a system spanning the globe, on a mission to make the Internet better, safer, and more powerful every day. As a Distributed Systems Engineer at Cloudflare, you’ll work on the code that runs close to the end user, runs at a massive scale, and is deployed to 250+ cities around the world.

Examples of software systems at Cloudflare include:

• A TLS/HTTP proxy to make the connection from eyeball to edge as fast and secure as possible
• Filtering malicious traffic and handling good traffic according to customer configuration
• Content optimization that takes content served from customer sites and makes it more performant
• A platform that runs “serverless” Workers and provides a key value store
• A reverse-proxy system that caches customer website content according to customer configuration
• Optimization of connections from Cloudflare to our customers' origin servers to reduce their load and increase performance
• Our Authoritative DNS server and our public resolver 1.1.1.1.
• One of the biggest data pipelines in the world, operating at well over 25M events per second

We operate some of the fastest, and most widely distributed services on the Internet. Your work will focus on building robust, secure, and high performance distributed systems. We are a small engineering team operating at a massive scale, so what you do will have a huge impact.

Examples of desirable skills, knowledge and experience

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet
• Confidence to work in multiple programming languages - could include C, Go, Rust, Python, Lua and even PHP
• Experience (and love) for debugging to ensure the system works in all cases
• Strong systems level programming skills
• Excited by the idea of optimizing complex solutions to general problems
• Experience with a continuous integration workflow and using source control (we use git)
• Good Unix knowledge, patches to Operating Systems a huge plus for some roles
• Understanding of security issues and responsibilities
• Experience with monitoring, alerting and debugging high volume production systems
• Fluent in analyses of data sets such as logs
• Designing and building APIs
• Great oral and written communications skills
• Desire to learn and improve
• Willing and eager to share knowledge, and mentor

Compensation

• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
• For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s CoE is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia is looking for a Drupalist, able to contribute code on day one, who has experience working within an Agile delivery team. You have examples of successfully delivered Drupal builds in production. You are able to take technical and business requirements and deliver tested and working code with a minimum of supervision. You are innovative, bringing your own ideas and suggestions to the project. You know what it means to be collaborative, open minded, and play well with others.

About the team you will be on…

Acquia Site Studio offers the fastest low-code way to build enterprise-grade Drupal sites, Site Studio lets developers and designers without deep coding skills build sites using a visual UI. Tasks like building layouts, element styles, templates and components can all be achieved easily with basic CSS and Drupal knowledge, and our visual designer.

As a Software Engineer, you will…

• Contribute to the Drupal Site Studio modules and theme
• Be an advocate for Drupal and PHP best practices
• Have a solid understanding of testing and performance or a willingness to learn

You’ll enjoy this role if you…

• Are a keen Drupal engineer who enjoys iterating over a product servicing a large number of customers at scale
• Enjoy enabling non-technical users to create exciting web experiences

What you’ll need to be successful…

• 2+ years experience developing Drupal modules or themes
• 1+ years programming experience in PHP and JS
• Hands-on experience in PHPUnit and writing Unit test cases
• Familiarity with Composer and troubleshooting failures that arise from it
• Strong analytical and troubleshooting skills in a modern web stack
• Demonstrate knowledge of accepted QA methodologies, encompassing facets of SDLC.
• Excellent written and verbal communication skills.  
• LAMP (Linux Apache MySQL PHP) stack experience
• Good understanding of web fundamentals especially CSS/HTML and JS
• Experience working with RESTful APIs
• Experience with continuous integration and build tools (i.e. Jenkins, Github Actions)

Extra credit if you…

• Have experience with microservice based architectures using one or all of the following:
• Nodejs (express), Golang, PHP
• Have worked with SPA’s (single page applications) using either Angular or React
• Have knowledge of DevOps working practices

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Job Title: Senior Software Engineer

Job Location: Remote, India

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s CoE is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

We're seeking a seasoned Senior Software Engineer with extensive experience in building high-traffic, scalable systems using Symfony. The ideal candidate will demonstrate proficiency in PHP development, particularly within the Symfony framework, and possess a strong understanding of building resilient architectures. Additionally, familiarity with DevOps practices, particularly Kubernetes, is highly desirable.

Key Responsibilities:

• Design and develop high-performance, scalable Symfony applications capable of handling high traffic loads and maintaining responsiveness under load spikes.
• Collaborate with the team to architect robust and fault-tolerant systems, implementing best practices for scalability, reliability, and performance optimization.
• Utilize Symfony's features and components effectively to streamline development processes and enhance code maintainability.
• Optimize database performance and schema design for scalability and efficiency, leveraging MySQL and caching mechanisms like Redis.
• Integrate event-driven architectures using Kafka to handle real-time data processing and messaging within Symfony applications.
• Work closely with DevOps teams to deploy and manage Symfony applications in containerized environments, with a good understanding of Kubernetes orchestration.
• Implement monitoring, logging, and alerting solutions to ensure the health and performance of Symfony applications in production.
• Conduct thorough testing and debugging of Symfony applications, ensuring code quality, stability, and security.
• Participate in code reviews, providing constructive feedback to peers and mentoring junior team members.
• Stay updated on emerging technologies and industry trends, evaluating their potential impact on our technical stack and making recommendations for adoption.

Requirements:

• 5-7 years of professional experience in software development, with a strong focus on Symfony framework.
• Proficiency in PHP programming and object-oriented design principles, with a track record of building scalable web applications.
• Deep understanding of Symfony framework internals, including dependency injection, routing, and ORM.
• Experience with MySQL database optimization techniques and caching strategies using Redis.
• Familiarity with event streaming platforms like Kafka for real-time data processing.
• Knowledge of DevOps practices and experience with containerization technologies, especially Kubernetes, is a strong plus.
• Strong problem-solving skills and the ability to troubleshoot complex issues in production environments.
• Excellent communication and collaboration skills, with a proactive and self-motivated attitude.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Open-source contributions or involvement in the Symfony community is highly desirable.

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Engineer Manager Department:

Engineering Location: Remote, India 

Acquia is an open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms. Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it. 

Acquia runs one of the world's largest Platform as a Service (PaaS) offerings. Our Drupal optimized cloud runs on over 18,000 AWS instances and delivers billions of pageviews per month, running some of the largest and most mission-critical websites in the world. We are seeking exceptional professionals who desire to deliver world-class performance and reliability while building powerful tools that enable our customers effortlessly scale their web applications. At Acquia, we are obsessive about providing our customers with security, availability, and scalability that is second to none and are looking for engineers who are equally passionate. 

The Engineering Manager will join the Acquia office in Pune as the senior staff member. The office will be comprised of Professional Services, Operations and Support staff. Reporting to the Director of Engineering, the Engineering Manager will recruit a high performing team in accordance with Acquia’s growth strategy. The team will collaborate closely with staff in Boston so flexibility in working hours is important. Once the team has been recruited, the Engineering Manager will lead and manage the team, including ongoing career development and performance oversight. 

Job Responsibilities: 

• Managing and growing the team consistent with the needs of the business 
• Providing oversight on methodology, technology decisions, and team productivity 
• Removing impediments that block or slow down the development team 
• Ensuring that the right roles are filled by the right people 
• Motivating employees to achieve the business goals of the product 
• Career development of all employees that report to you 

Skills: 

• Strong technical background ideally having worked as a tech lead or equivalent 
• Extensive hands-on development knowledge on modern development platforms, Cloud based solutioning (AWS preferred) 
• Passionate about people and people management 
• Experience with project management and process improvements
• Uncompromising focus on excellence 
• Empathetic towards customers and all the roles required to build a successful product 
• Biased towards action and practical solutions 
• Inquisitive and has a knack for seeking out truth 
• Equally comfortable managing up as they are managing down 
• Understanding of the Symfony frameworkwould be advantageous.
• Excellent communication and collaboration skills, with a proactive and self-motivated attitude
• Experience with MySQL projects
• Knowledge ofDevOps practices and experience with containerization technologies, especially Kubernetes, is a plus.
• Experience  in PHP programming and object-oriented design principles, with a track record of working on  scalable web applications.

Preferred Qualifications: 

• At least 8 years of total experience with 2+ years managing software engineering teams 
• Excellent verbal and written communication skills 
• Has navigated teams through adverse situations, either successfully or unsuccessfully 
• Well versed in modern development techniques and automated testing strategies 

Extra Credit: 

• Trained in Agile methodologies, preferably Scrum 
• Working knowledge of Amazon Web Services 
• Well versed in JIRA and Confluence
• Experience working with Mautic

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. 

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s CoE is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia’s products run 100% on Amazon Web Services using EKS, EC2, CloudFormation, Terraform and various other technologies and best practices. Since each product is built and maintained by its own engineering team, the ideal candidate for this position would need to be proactive in familiarizing themselves with those services and have the ability to coordinate and collaborate with multiple teams.

About the Team: The Observability team plays a pivotal role in ensuring the smooth functioning and performance optimization of all our systems. We are a dynamic team of engineers dedicated to providing centralized Observability solutions to empower all teams within the company. We are seeking a highly skilled and experienced Senior Software Engineer to join our team. As a Senior Engineer, you will play a key role in designing, implementing, and maintaining systems and tools to ensure the reliability, performance, and scalability of our infrastructure and applications.

As a Senior Software Engineer, you will…

• Lead the design and implementation of observability solutions, including monitoring, logging, and tracing systems along with a wide range of core internal systems. Work with your team to develop far reaching modules that have scalability and availability at their core
• Collaborate with cross-functional teams in deciding, developing integrations with other subsystems and best practices for both current and future infrastructure needs at a scale.
• Develop and maintain monitoring dashboards and alerts to provide actionable insights into the system health and performance.
• Automate the observability process to improve efficiency and scalability.
• Conduct in-depth performance analysis and troubleshooting to identify and resolve issues proactively, ensuring minimal impact on operations.
• Maintain an understanding of system functionality and architecture, with a strong focus on the operational aspects of the service (availability, performance, change management, emergency response, capacity planning, etc)
• Stay abreast of industry trends and emerging technologies in observability, and make recommendations for adoptions to enhance our systems.
• Provide product support to internal and external stakeholders
• Work in a team environment where your team owns and operates the services you build

You’ll enjoy this role if you…

• Like solving complex challenges for scalable, low latency systems
• Enjoy solutioning for a Cloud native environment
• Enjoy collaborating with multiple stakeholders
• Have a passion for DevOps & SRE practices

What you’ll need to be successful…

• Have 5+ years of software development experience with time spent working on Cloud technologies (AWS, Google Compute, Azure) at large scale. AWS with Kubernetes is greatly preferred.
• Proficiency in programming languages such as Golang, PHP, Ruby or similar.
• Comfortable navigating & troubleshooting unix/linux based operating systems.
• Strong understanding of monitoring and logging technologies, such as Prometheus, OpenTelemetry, Fluentd, Collectd, Grafana, ELK Stack, or similar.
• Familiarity with Sumo Logic, New Relic, Dynatrace, Cloudwatch, Splunk, Nagios.
• Strong interest in building and operating distributed systems and/or service oriented architectures.
• Passion for Devops processes and tools (Jenkins), distributed configuration management systems (Ansible, Puppet) and maintaining infrastructure as code (Terraform, Cloudformation)
• Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team.
• Strong communication and collaboration skills, with ability to effectively interact with stakeholders across different teams and levels.

Extra credit if you…

• Certifications in relevant technologies (AWS, CKAD, CKA, etc)
• Have hands on experience with Docker, K8s or equivalent
• Have a mindset to automate repetitive tasks  

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s CoE is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

Quality Engineer

At Acquia, quality engineering drives the quality tool chain and process in an open and collaborative environment. To ensure that we have a repeatable process and systems to thoroughly test and uncover defects, quality engineering uses best of breed tools for automation and testing frameworks in conjunction with in-house tooling, infrastructure and services.  Quality engineers are embedded in each agile development team to facilitate and own the testing strategy, and test automation requirements for every iteration and release. The quality engineering team also regularly meets to review and improve overall testing processes, automation, innovations and standard methodologies. Each quality engineer works both independently and as part of a product group, where developers write tests and the quality engineering team supports the testing infrastructure and automation. In addition, they provide mentorship for best practices and develop testing systems for smoke testing, behavioral testing, stress testing, performance testing, as well as supporting quality metrics.  

The Quality Engineer is a strong voice for quality that actively pursues quality improvements, writing code, developing new infrastructure and tests to support our fast paced, highly diversified development organization.

Responsibilities:

• Work together with product managers, agile product owners, architects, tech leads and engineers to ensure the quality of our products
• Participate in technical discussions for products and test infrastructure
• Implement Quality best practices, tools, and methodologies
• Identify areas for improved testing efficiencies, test automation and implementation of automated test solutions
• Constantly evaluate the test automation strategy and approach to identify areas of improvement (i.e. test automation frameworks, coding standards, etc.)
• Participate with developers in writing prolific test case code using Ruby, PHP, Java, Go, etc
• Build and maintain efficient test frameworks and pipelines for performance, stress, and integration tests
• Work in an agile model as part of a team to develop fully automated test cases for functional, unit, and integration testing
• Take a hands-on approach to implementing QA processes right from requirements analysis, test design, implementation, automation, execution, maintenance and analysis

Qualifications:

• 1-3 years of hands on experience working on QA automation including functional, system, integration and regression testing
• Experience in developing test automation for Backend applications
• Proficient with backend API automation, tools/framework development necessary for the same 
• Strong hands on knowledge about testing concepts and understanding of database concepts, OOPs concepts and strong in core Java skills
• Strong proven understanding of various test types including client/server, white-box, black-box and positive/negative
• Proven test design skills, test case writing, automation and analysis
• 1-3 years programming experience in any of the web languages (go, php, ruby, java) or equivalent
• Experience with shell to apply command line tools
• Experience with continuous integration and build tools (i.e. Maven/Gradle, Jenkins, Travis)
• LAMP (Linux Apache MySQL PHP) or Java & Spring boot stack experience
• Solid understanding of Kubernetes/docker/containers

Nice to have:

• Hands on experience with AWS/Azure/GCP/OpenStack
• Familiarity with open source software
• Linux OS system management experience
• Ubuntu, RHEL, Amazon Linux, etc.
• Operational knowledge of Drupal or any content management system in a production setting

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visitwww.classy.org.

Join Classy's Platform Infrastructure and Operations team as a Senior Cloud Engineer. This crucial role focuses on building and maintaining an advanced cloud infrastructure vital for our online fundraising platform, which supports nonprofits worldwide. You will be instrumental in ensuring our infrastructure achieves 99.999% availability, meeting the high demands of our global payments platform.

What you’ll do:

• Design and implement robust, fault-tolerant cloud solutions to support the processing of billions of dollars annually.
• Share expertise and foster a culture of continuous improvement, innovation, and learning within the team.
• Participate in strategic decisions regarding cloud architecture and contribute to adopting best practices.
• Work collaboratively to enhance system performance, incorporating observability and reliability across the infrastructure.
• Engage in hands-on development, performing sophisticated testing and validation techniques to improve system robustness.
• Enhance real-time monitoring and logging to ensure operational excellence across the platform.
• Contribute to the implementation and analysis of DORA (DevOps Research and Assessment) metrics to improve the efficiency and effectiveness of development processes within the team.
• Collaborate in designing and optimizing CI/CD pipelines to ensure fast, consistent, and dependable deployment of our cloud-based applications.

What you bring (Required):

• Bachelor’s Degree in Computer Science, related field, or 8+ years equivalent practical experience.
• Minimum of 6 years experience designing and managing scalable cloud-based infrastructure, preferably in SaaS environments.
• A deep sense of quality and sharp engineering skills with solid computer science fundamentals.
• Expertise in AWS, familiarity with container technologies like Docker and Kubernetes, and Infrastructure as Code (IaC) practices.
• Proficiency in software architecture, including asynchronous event-driven architecture and microservices.
• Experienced in performance and reliability testing using tools such as K6 and Artillery.
• Proficiency in application performance management (APM) with tools like NewRelic, DataDog, and Splunk.
• Hands-on experience developing in scripting languages Bash, PHP, and NodeJS.
• Skilled in managing distributed data systems and troubleshooting complex issues under high load.
• Knowledgeable in building high-volume transaction systems and familiar with compliance regulations like PCI, SOC2, and GDPR.
• Strong collaborative skills with experience in leading initiatives and working with cross-functional teams.
• Ability to thrive in a fast-paced and ambiguous startup environment.
• Excellent communication skills with the ability to collaborate effectively across diverse teams and cultural backgrounds.

What would be awesome to have (Preferred):

• AWS cloud certifications.
• Experience with fault-tolerant system design and high transaction volume environments.

Why you’ll love it here: 

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees   
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every month for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!
• Ourcommitment to Sustainability.Classy exists to create a sustainable world for all. 

Dedication to Diversity 

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

The total annual salary for this full-time position is $130,000- $175,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

For recent company news and announcements, visit our Newsroom.

The Solutions Consultant assists in the sales process by providing detailed consultation on customer requirements, customer needs, and, most importantly, how Nextiva’s platform can improve business outcomes. This individual will work hand in hand with the sales teams, partners, prospects, and customers to ensure that all team members are aware of the design requirements. As an SC, you will participate as a technical liaison to the sales and service delivery organizations and manage requests for technical pre-sales assistance, scheduled customer discovery sessions, and solutions demonstrations. This individual will be responsible for creating and introducing solutions to the customer that will help lead the way to Closed/Won business..

The Solutions Consultant is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SC’s / ESA’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility 

Key Responsibilities

• Execute thorough discovery of customer requirements and participation directly in sales interactions via calls and webinars
• Develop comprehensive and creative use cases for prospective Nextiva customers
• Present the Nextiva solution in conjunction with customer predefined requirements
• Review quotes, RFPs, business plans and other customer documents to develop and prepare an effective response or proposal
• Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams
• Participate in work groups regarding custom requests and professional services for unique customer requirements
• Develop relationships with vendors including keeping track of new information and sharing with your team
• Develop comprehensive documentation to be leveraged in the composition of the Statement of Work for the Service Delivery Organization
• Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams
• Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments

Communications and Presentations:

• Must be compelling, passionate and enthusiastic speaker with communication skills of the highest caliber
• Deliver and present comprehensive and customized product and service demonstrations in a clear and concise manner to many levels of technical skill sets and audience sizes
• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers.
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition.
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry.
• Solutions Consultant/ Architect must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell.
• The Solutions Consultant/ Architect is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

Qualifications

• 2+ years CCaaS experience
• 2+ years as a Sales or Solutions Engineer
• BS Computer Science or equivalent work experience
• Understanding of  sales process, strategies and solutions selling
• Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, prospects, and customers
• Create, present and document technical solutions
• Outstanding presentation skills
• Exceptional work ethic, time management, and organizational skills
• Deep knowledge of Customer Service Software, Customer Relationship Software, Data Warehousing Software, Artificial Intelligence and the application of each.
• Ability to create convincing proposals and documentation, including solution diagrams
• Capable of completing job responsibilities with minimal supervision
• Ability to apply solutions, technology and products to a business opportunity

Competencies

• Office 365 and Google G-Suite programs and applications
• Salesforce application knowledge preferred
• Google Cloud certifications preferred
• Visio and Lucidchart - network diagram tools.
• PHP, Java, Python and other programming languages.
• API structure and development capabilities.
• Data Networking, SIP, Contact Center technical certifications
• Strong experience with networking protocols, standards, and hardware
• Legacy Contact Center platforms and modern SIP endpoints.
• Proficiency in using hosted contact center applications
• Travels to internal meetings and customer sites as warranted (travel estimate 20-50%)

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  S/he is a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  S/he will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  S/he will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is $90,000 - $160,000; this includes annualized base salary and annualized target sales incentive. Some sales roles are paid on an hourly basis and eligible for overtime. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1   #LI-REMOTE

Job Title:  Security Engineer

Job Location: Remote, India

Does the challenge of finding security flaws in custom application code get your mind racing? Can you think like an attacker to misuse and break cloud services? Do you have an interest in compliance and simplifying the process for achieving it? Join Acquia and help enhance the security of the largest sites and brands on the planet, whose Drupal apps are powered by our PaaS platform and SaaS services built on top of many thousands of AWS EC2 instances.  

Summary:

Acquia runs one of the world's largest Platform as a Service (PaaS) offerings. Our Drupal optimized cloud runs on over 10,000 AWS instances and delivers billions of page views monthly for our clients, running some of the largest and most mission-critical websites in the world. We are seeking passionate application security engineers with a strong security mindset who are willing to take the initiative to tackle important problems across multiple products at Acquia, with a focus on our cloud hosting platform. 

Our cloud engineering team utilizes a variety of programming languages and technologies to tackle many interesting architecture and scalability challenges. Although we run PHP & MySQL at a massive scale for our Drupal customers, on the backend we’re building scalable systems, automation and stack enhancements in everything from Ruby to Go, and storing data in everything from MySQL to DynamoDB.

At Acquia we work on a variety of exciting projects ranging from running massive microservice infrastructures, to building highly available database clusters using the latest technologies, to building streaming log pipelines and ultimately being the best place in the world to run Drupal websites. We’re one of Amazon’s largest partners and run our workloads in 9 AWS regions.

Job Description:

• Be a Security Champion in an agile Security Engineering team owning and operating the services you build
• Research, specify, and test cloud hosting architectures leveraging your web, database, and OS knowledge
• Debug the toughest distributed systems production issues

Job Requirements:

• 3+ years of related experience in Security Engineering 
• Cloud security and compliance experience using AWS (e.g., Firewalls, IDS/IPS systems, DDOS prevention and PCI-DSS, HIPAA, FedRAMP, etc.)
• Strong software development background using any general programming language
• Understanding of Kubernetes
• Passion for websites and website delivery architecture
• Deep, working knowledge of LAMP stack--OS, web server, and database systems (Linux, Apache, and MySQL preferred)
• Linux packages (e.g., Debian or RPM packages); RHEL and Ubuntu experience
• Networking (e.g., TCP/IP, Routing, DNS, load balancing, HTTP caching, clustering, VPN, etc.)
• Holistic understanding of the Internet and hosting from the network layer up through the application layer.
• Excellent organizational and communication skills, both verbal and written
• BS in Computer Science or equivalent experience
• Ability to work effectively across multiple teams and drive results

Extra Credit:

• Software development using Python or Go
• Experience with threat modeling, especially for web application and web APIs
• Configuration management (e.g., Terraform, CloudFormation, etc.)
• Containerization:  Docker, LXC, etc.
• Kubernetes: Hands-on, working experience securing K8s deployments according to “hard multi-tenancy” guidelines and methods.  

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.