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Qualtrics is hiring a Remote XM Strategy - Financial Services Industry

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

 

XM Strategist - Financial Services and Insurance

 

Why We Have This Role

  • Our XM Strategists support our sales teams by bringing their years of experience and credentials to bear through defined client engagements ranging from executive coaching sessions to more in-depth workshops. 
  • This team dives deep on key deals and strategic accounts to positively influence time to close, average deal size and overall win percentage.
  • The XM Strategist for our Financial Services and Insurance business will act as an expert advisor across our core XM domains (customer, employee and market research) as well as across several key industry verticals including retail and B2B.
  • While most of your efforts will be focused in the pre-sales environment, some of the additional cross-functional initiatives may include input in product direction, content generation, contributing to analyst reports/relationships, attending events, and influencing account-based marketing activity.

 

How You’ll Find Success

  • Thrive as a subject matter expert focused on pre-sales engagements that build, expand and close pipeline in the most critical accounts for the business, with the most critical stakeholders and decision makers.
  • Serve as a strategic partner to the sales team in key opportunities, delivering outputs that help customers build their vision for experience management, and design their roadmaps towards the art of the possible.

 

How You'll Grow

  • While this role is designated “financial services”, it is not dedicated. As such, there is opportunity to work across specialized verticals including public sector (education and government), healthcare & life sciences, and across the entire enterprise sector. 
  • The XM category cuts across several stand-alone areas of professional expertise. In this role you will gain exposure not only to areas that align with your core areas of expertise (e.g., employee experience), but will also be afforded the opportunity to shadow and eventually own motions aligned to other areas under the XM umbrella (e.g., customer experience and market research).

 

Things You’ll Do

  • Work directly with sales teams pursuing key deals across quarters and years. These deals could range from large dollar deals with significant impact on short-term company performance to important industry leaders who prefer to take a crawl-walk-run approach to XM. Either way, your expertise and guidance will be essential to effectively meeting our customers' needs.
  • Engage with select existing customers who have the potential to act as flagship advocates and are wanting to significantly expand their license within or across XM categories.
  • Act as a support / guide to the service delivery teams (internal and ecosystem) in key flagship accounts and as a trusted advisor to the C-suite / budget holders of our most valued customers.
  • Influence go-to-market strategy for XM:
    • Provide guidance to the PMM team on product positioning and messaging, competitive intelligence and key trends influencing how we position and grow.
    • Provide guidance to the teams responsible for unlocking barriers to growth in this market (e.g. accessibility, security, procurement frameworks) and work with these groups to proactively address critical issues
    • Provide guidance on thought leadership content to help build our brand in market. Be a visible, strategic thought leader at our most strategic customer events

 

What We’re Looking For On Your CV

  • College degree in a related field (e.g. Psychology, Business, Social Sciences, Economics, etc.). Graduate degree preferred.
  • Experience working in or with enterprise teams owning CX, EX or MR functions within name-brand organization
  • Experience consulting on the design and implementation of Experience Management (XM) Programs - Employee or Customer
  • A strong knowledge of survey/assessment design, change management consulting, and quantitative or qualitative data analysis
  • A strong understanding of industry trends and an ability to articulate for the layperson
  • Demonstrated ability to persuasively communicate complex concepts at the highest level  within organizations and an ability to build relationships with strategic decision makers

 

What You Should Know About This Team

  • We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives.
  • Partnering with sales teams across different locations, we foster a culture where smooth communication and collaboration reign supreme.
  • This is a highly visible role, to both internal and external executive teams.
  • While there is consistency in projects and expectations, the work rarely looks the same day-to-day
  • Our team values the ability to take initiative, work independently, and accomplish key initiatives. Everyone is encouraged to think ahead, anticipate potential issues, and find ways to proactively conquer.
  • We believe in being face-to-face with clients and travel is expected.

 

Our Team’s Favorite Perks and Benefits

  • This team has the unique ability to apply creative and insightful solutions to significant business challenges - the ability to grow creatively and strategically is a key perk
  • Qualtrics Experience Program - A bonus each year for an experience of your choosing
  • Worldwide and diverse community that enjoys helping each other
  • In our offices we take pride in creating an open and collaborative work space.
  • At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team

 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

For full-time positions,this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. For part-time or intern positions,this pay range is for base pay per hour. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Remote Pay Transparency Range
$142,500$169,000 USD

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11m

Tank Farm Supervisor

Vivo EnergyKampala Central Division,Kampala,Uganda

Vivo Energy is hiring a Remote Tank Farm Supervisor

Job Purpose:

  • Effective receipt and storage of white products.
  • Receipt, storage and distribution of LPG.
  • Highlighting areas necessitating maintenance and bringing them to the attention of the Depot Manager.
  • Enforcing the observation of HSSE procedures and guidelines.

Principal Accountabilities.

  • Dipping product storage tanks.
  • Ensure product storage tanks are accurately dipped every morning and the dip readings, the sg and temperatures as well as stocks of LPG cylinders are advised to the Kampala depot stocks controller.
  • Enforcing the observance of safety regulations.
  • Ensure that tank farm and the LPG plant are run in accordance with company safety regulations, which includes among others the use of PPE and observing all safety regulations.
  • Safe storage of products and other company assets.
  • Ensure that there is no products pilferage in tank farm and LPG plant by maintaining a high level of vigilance aimed at pointing out any loopholes that may be exploited leading to product loss.
  • Ensure that all bulk product lines and tanks are securely always sealed and free of any leaks.
  • HSSE management.
  • Promote HSSE culture through conducting weekly toolbox meetings and participating in monthly departmental meetings. Encourage the promotion of proactive HSSE culture through reporting of potential incidents. Also ensure all incidents are reported.

Key Challenges:

  • Starting work very early in the morning and ending late, including weekends.
  • The installation is highly sensitive in terms of safety hence requiring extra vigilance in ensuring that no accidents happen.
  • Establishing and maintaining good working relationships with the local authorities and neighbours.
  • Ensuring that company assets in Tank Farm are secure.

Knowledge, Skills & Attributes

  • BSc in Logistics, Business Administration or relevant field
  • Working knowledge of Depot Operations and Customer Service/Order fulfilment would add value to the job.
  • Excellent communication and people skills
  • Good planning and organizational skills
  • Good time management skills
  • Be hard working and conscientious with the ability to motivate & support
  • The ability to work calmly under pressure
  • Show good initiative and enthusiasm
  • Ability to work on own initiative and as part of a team without constant supervision
  • Previous experience of leading a team

Key Competencies

  • HSSEQ Management Skills
  • Customer Service Awareness
  • Depot Operations Awareness
  • Management Information and other IT skills Knowledge
  • Order Fulfilment Awareness

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11m

Legal Officer

Vivo EnergyKampala Central Division,Kampala,Uganda

Vivo Energy is hiring a Remote Legal Officer

The Legal Officer will be responsible for providing legal advice and support on corporate and commercial matters to ensure compliance with regulatory requirements and safeguard the interests of Vivo Energy Uganda.

  • Provide corporate secretarial services to the companies within Vivo Energy Uganda's business portfolio, including maintaining statutory books, filings, and compliance with corporate governance requirements.
  • Manage claims, dispute resolution, and litigation matters on behalf of the company, including liaising with external legal counsel as needed.
  • Handle routine and dynamic business matters, including contract management, real property management (including ground rent and property rates management), conveyancing, trademark management, collateral management, and trade debt recovery.
  • Offer legal support and advice to the staff retirement benefits scheme, ensuring compliance with relevant laws and regulations.
  • Implement and maintain a responsive records management system to ensure efficient and compliant record-keeping and retrieval of legal documents.
  • Conduct legal research and analysis on matters affecting the company's operations, providing timely advice and recommendations to management.
  • Assist in reviewing and drafting legal documents, agreements, policies, and procedures.
  • Collaborate with internal stakeholders across different departments to provide legal guidance and support on various business initiatives.
  • Stay updated on changes in laws and regulations relevant to the company's operations and proactively advise management on potential impacts and compliance requirements.
  • Assist in training and educating employees on legal matters relevant to their roles.

Job Knowledge, Skills & Experiences:

  • Bachelor's degree in Law (LLB) from a recognized university; a Master's degree in Law (LLM) would be an advantage.
  • A Postgraduate diploma in legal practice from the Law Development Centre (LDC) or its equivalent.
  • Must be an advocate of the High Court of Judicature and a member of Uganda Law Society (ULS).
  • Minimum of 4 years’ work experience in a corporate legal role, preferably within the energy or related industry.
  • Strong understanding of commercial law, contract law, and regulatory frameworks in Uganda.
  • Experience in managing claims, disputes, and litigation is desirable.
  • Excellent organizational, analytical, and problem-solving skills.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
  • Integrity, professionalism, and discretion in handling confidential information.

Key Competencies

  • A working understanding of the business.
  • A sound grasps of the Company’s policies.
  • A sound understanding of legal issues relevant to the business and their application to the business.
  • A customer focused approach to the provision of legal support.
  • Ability to work as an integral part of a team in diverse areas.

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11m

Depot Operative

Vivo EnergyKampala Central Division,Kampala,Uganda

Vivo Energy is hiring a Remote Depot Operative

Job Purpose:

  • To ensure that bulk products are properly and safely dispensed in the depot.
  • Highlight areas necessitating maintenance and bringing them to the attention of the Yard Superintendent/Depot Supervisor/Depot Manager.

Principal Accountabilities.

  • Ensure product dispensing equipment are functioning properly and any anomalies including leakages are promptly reported to the Depot Supervisor.
  • Ensure that the filling gantry is operated in accordance with the Company safety regulations, which includes among others the use of PPE and observing all safety regulations.
  • Ensure that the correct grades of products and quantities as per customers’ orders are dispensed.
  • Ensure that truck drivers adhere to safety regulations, e.g use of PPE, safety harnesses, and fume masks.
  • Ensure orderliness at the gantry by controlling trucks accessing the gantry.
  • Ensure customer product is securely sealed after loading and before truck leaves the gantry.
  • Promote HSSE culture through participating in weekly toolbox meetings and monthly depot meetings, and be part of the proactive HSSE culture through reporting of potential incidents. Also ensure all incidents and near misses are

Key Challenges:

  • Continuous improvement of timely and cost-effective product acquisition and stock holding.
  • Making significant improvement to the Scheduling process and Secondary Transport Utilisation.
  • Deriving cost savings from the Transport operation by maximally utilising rail transport (within limiting factors) and improving the secondary distribution process.
  • Putting in place and sustaining minimum requirements for Road Transport HSE Management.
  • Developing Transporters to achieve and maintain professional performance and aligning the Transporters’ objectives (profitability) to the company’s RT objectives (HSSE, Timely deliveries, Cost).
  • Managing Transport Contracts effectively and implementing all VE HSSE requirements

Job, Knowledge & Skills

  • Working knowledge of Depot Operations and Customer Service/Order fulfilment would add value to the job.
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills

Key Competencies

  • Product Handling Skills
  • Health, Safety & Environment management Skills

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11m

Customer Service Manager

Vivo EnergyKampala Central Division,Kampala,Uganda

Vivo Energy is hiring a Remote Customer Service Manager

cs

Job Purpose:

The Customer Service Manager at Vivo Energy Uganda is responsible for leading and managing the customer service team, ensuring the delivery of exceptional service to customers and establishing strong relationships with key stakeholders. The Customer Service Manager will be responsible for managing customer inquiries, resolving issues, and implementing customer service strategies to enhance customer satisfaction and loyalty.

Key Responsibilities:

  • Lead and manage the customer service team, providing guidance, coaching, and support to ensure optimal performance
  • Develop and implement customer service strategies to improve customer experience, increase customer satisfaction, and drive customer loyalty
  • Monitor and evaluate customer service performance, identifying areas for improvement and implementing necessary changes
  • Establish and maintain effective relationships with key stakeholders, including customers, suppliers, and internal teams
  • Resolve customer complaints and issues in a timely and efficient manner, ensuring customer satisfaction
  • Collaborate with cross-functional teams to improve processes and enhance the overall customer experience
  • Implement and manage customer service systems and tools to streamline operations and improve efficiency
  • Stay updated on industry trends and best practices in customer service, and propose innovative solutions to enhance customer satisfaction.

Key Requirements:

  • Minimum of 5 years of experience in customer service management
  • Bachelor's degree in business administration or a related field
  • Proven track record of leading and managing customer service teams
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to build and maintain strong relationships with customers and stakeholders
  • Knowledge of customer service systems and tools
  • Strong leadership and management abilities
  • Ability to work in a fast-paced, dynamic environment

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11m

Records Assistant

Vivo EnergyKampala Central Division,Kampala,Uganda

Vivo Energy is hiring a Remote Records Assistant

Job Purpose:

The Record Assistant will be responsible for assisting in the management of records, documents and relevant information for Vivo Energy Uganda. This includes organizing and maintaining physical and electronic records, ensuring proper storage and retrieval, and supporting record retention and destruction processes.

Principal Accountabilities:

  • Assist in maintaining and updating records and databases, both physical and electronic.
  • Ensure accuracy, completeness, and security of records and documents.
  • Organize and maintain filing systems, both physical and digital.
  • Assist in the retrieval of records and documents as needed.
  • Support the record retention and destruction processes in accordance with company policies and legal requirements.
  • Assist in the development and implementation of record management procedures and guidelines.
  • Provide general administrative support as required by the team.

Key Challenges:

  • Managing a large volume of records and documents.
  • Ensuring the accuracy and completeness of records.
  • Adhering to record retention and destruction policies and guidelines.

Job Knowledge, Skills & Experience:

    • Bachelor’s degree in either, Records and Archives Management or Library and Information Science.
    • Experience in records and office management and/or library and information management would typically be required to do the job fully and effectively.
    • Knowledge and experience of working with databases and information systems is an added advantage.
    • Attention to detail and accuracy.
    • Strong organizational and time management skills.
    • Ability to work independently and as part of a team.
    • Good communication and interpersonal skills.
    • Ability to handle confidential information with discretion.

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Wallbox is hiring a Remote Senior NetSuite Functional Specialist

Wallbox is a global company dedicated to changing the way the world uses energy. We do this by creating smart charging systems that combine innovative technology with outstanding design and manage the communication between vehicles, grids, buildings, and chargers.

Founded in 2015, with headquarters in Barcelona and selling already in over 80+ countries, our mission is to facilitate the adoption of electric vehicles today to make more sustainable energy use tomorrow. Our talent has no borders - we welcome over 1100 Wallboxers from over 45 nationalities in Europe, Asia, and the Americas!

About the role:

We're looking for an experienced Internal NetSuite Consultant to join our team. As a NetSuite Functional Specialist, you'll provide internal business teams with end-user support and consulting services. The ideal candidate should have at least 3+ years of experience with NetSuite and a solid understanding of business processes. Experience with EDI, integrations, SuiteScripts, Workato, and a background in SOX Compliance is required as you'll maintain communication with the technical team.

Responsibilities

  • Provide end-user support for NetSuite applications and modules to internal business teams.
  • Conduct user training and provide ongoing education to ensure optimal system utilization.
  • Collaborate with cross-functional teams to identify, design, and implement solutions that meet business needs.
  • Identify and troubleshoot system issues, providing timely resolution.
  • Participate in the design and configuration of new NetSuite implementations.
  • Assist in creating project plans, timelines, and budgets for internal NetSuite projects.
  • Ensure compliance with NetSuite best practices, company policies, and internal controls.
  • Maintain/establish Integrations and EDIs and investigate script issues.
  • Minimum of 3+ years of NetSuite implementation and/or support experience.
  • Strong understanding of NetSuite modules such as financials, inventory, order management, WMS and others.
  • Experience with NetSuite ERP implementations and upgrades.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to prioritize and manage multiple projects simultaneously.
  • Bachelor's degree in Accounting, Business Administration, or a related field.

Nice to Have

  • Experience with using Workato.
  • Prior experience with SOX (Sarbanes-Oxley) compliance is a plus.
  • Comprehensive compensation and benefits package.
  • Hybrid remote policy.
  • 401k plan with company contribution.
  • Flexible work schedule and PTO policy.
  • Be a pioneer and build our company’s presence in a new market.

Please submit your CV in English

*At Wallbox, we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal-opportunity workplace.

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Wallbox is hiring a Remote Senior GL & Consolidation Accountant

Wallbox is a global company, dedicated to changing the way the world uses energy. We do this by creating smart charging systems that combine innovative technology with outstanding design and manage the communication between vehicle, grid, building, and charger.

Founded in 2015, with headquarters in Barcelona and selling already in over 80+ countries, our mission is to facilitate the adoption of electric vehicles today to make more sustainable use of energy tomorrow. Our talent has no borders - we welcome over 1000 Wallboxers from over 45 nationalities in Europe, Asia, and the Americas!

We’re now the first Spanish unicorn listed on the NYSE (WBX) and have been recently named amongst LinkedIn’s top 3 Spanish startups.

In day-to-day life, you will see our core values shining through our Wallboxers. The passion and dedication towards our mission will hit you the moment you walk through our doors - and there’s no feeling like it.

Our journey is not plain sailing - it requires proactive, flexible and top performing individuals who are committed to the world of sustainable mobility. But one thing is for sure - it's going to be a fun ride!

Are you ready to change the world with us?

Main responsibilities

This position must be the responsible to assist in the preparation of consolidated financial statements of the Group Wallbox and assist in the SOX procedures (prepare the evidence of the controls performed) and also attend the auditor’s requirements.

  • Minimum Bachelor degree in Finance (ADE)
  • Proven experience in consolidation, accounting or similar role
  • Knowledge / understanding of Spanish GAAPs and IFRS
  • Knowledge of Consolidation rules (IFRS)
  • Knowledge of SOX Law
  • Sound knowledge of accounting principles, systems and procedures
  • 4/6 years of experience in similar position or Big4

Skills

  • Fluent in English, both written and spoken
  • Experience around managing data quality and data traceability for regulatory reports
  • Good knowledge in Excel and PPT and presentation ability
  • Well communication working in an international and multicultural team
  • Excellent team player
  • Self-starter and autonomous, being able to work under limited guidance
  • Able to adjust to multicultural environment
  • Reliable and confidential

You will

  • Responsible of bookkeeping.
  • Prepare the consolidated financial statements.
  • Help in the review of the accounting treatment of the entities transactions in the Group.
  • Help in elaborating and putting in place procedures different finance related processes.
  • Supporting the preparation of annual reports under Spanish GAAP
  • Supporting the preparation of consolidated annual report under IFRS
  • Ensure Transfer Price Policies are well performed
  • Get your hands dirty – when there is a problem, you will find a way to fix it.
  • Assist Finance Department in his initiatives and activities.
    • Hybrid work schedule and half Fridays
    • First-class private health, dental, and life insurance after your first month at Wallbox
    • Flexible compensation tickets valid for transportation, childcare, and restaurant/food delivery apps
    • Stock purchase plan
    • Unlimited access to LinkedIn for all your learning and development needs
    • Car discounts & special advantages if you choose an EV!
    • Reception to manage services from any store (Mayordomo)
    • Free coffee and tea to fuel your mornings
    • Variety of breakfast and lunch dishes, every day, at a discounted price at our canteen
    • Learn and grow in a company of over 45 nationalities and counting!
    • No suits! Unless it's Carnival or Halloween

Please submit your CV in English

*At Wallbox, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

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11m

Senior Software Engineer - Mobile app

RVULondon,England,United Kingdom
agilemobileuiiosandroid

RVU is hiring a Remote Senior Software Engineer - Mobile app

Hybrid - 2 Days per week in the office

Why RVU?

At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.

Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, Money.co.uk and Mojo, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.

What's the opportunity?

You'll sit with the team that owns the Uswitch Mobile App as well as the wider energy comparison journey and services that power the app. 

The app is built on React Native for both iOS and Android and distributed on the App Store and Google Play Store respectively. The team needs engineers with mobile app experience to build on and improve the current feature set of the app, as well as any essential maintenance and BAU.

The current focus for the team is testing engaging experiences which provide simple ways for users to manage and optimise their household bills. This involves data visualisation and analysis as well as building journeys to support customer decision making. Upcoming projects include a broader comparison experience expanding away from Uswitch’s traditional utilities comparison and switching products.

What will I be doing?

  • Write the mobile app UI code, including automated tests where appropriate
  • Consult with UX/UI designers on best practices and defining the user interface
  • Ensure quality of code and an appropriate level of testing of releases
  • Manage the release process, including the app review process with Apple
  • Work with the other engineers to identify changes to existing APIs, or to define new APIs as necessary
  • Sitting in the wider  energy team, you will be instrumental in informing and supporting the strategy for web vs app
  • Hands-on experience with React Native, building apps for both iOS and Android
  • Experience in releasing apps on the App Store and Google Play Store
  • Awareness of best practices on each platform and the differences
  • Comfortable working with a high degree of autonomy in a small team and managing your own time effectively
  • Experience working in large and small agile teams of engineers, and eager to collaborate with other disciplines, such as Designers, Analysts & Product Owners.

What we’ll give back to you:

We want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time at RVU even more enjoyable. Some of these benefits include:

  • Employer matching pension up to 7.5%
  • Hybrid approach of in-office and remote working, and a “Work from Home” budget to help contribute towards a great work environment at home
  • Excellent maternity, paternity and adoption leave policy, for those key moments in your life
  • 25 days holiday (increasing to 30 days) + 2 days “My Time” per year
  • Up to 30 days per year “working from anywhere”
  • A healthy learning and training budget, as well as the chance to go to conferences around the world every year
  • Electric vehicles scheme
  • In office gym
  • Free breakfast in the office daily
  • Health insurance
  • Access to the Calm and Peppy app for physical and mental health
  • Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

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28m

Project Manager (Hybrid)

UpstreamRio de Janeiro,State of Rio de Janeiro,Brazil

Upstream is hiring a Remote Project Manager (Hybrid)

The company

We are a leader in mobile technology, providing innovative solutions to 1.2 billion consumers. In an ever-increasing digital world we help businesses grow their digital reach & toolkits to optimize user experience, increase engagement, attract new customers and boost their revenues.

Think of performance marketing but on steroids as our top-notch marketeers and engineers build digital journeys through an omnichannel marketing approach like no other. Currently we work with the biggest names in Telco, Insurance, Education, FMCGs and Retail in over 45 countries in Latin America, Africa, the Middle East and South-East Asia.

The role

The Project Manager reports to the Regional PMO Director and is tasked with managing and coordinating successfully all aspects of project management including planning, implementation, and tracking of progress using Upstream tools, processes and methodologies. This role is ideal for someone with high potential who wishes to be rewarded for outstanding performance, while having the opportunity to gain valuable experience on large complex mobile marketing projects.

Key Accountabilities

  • Accountable for the management and delivery of Upstream’s Projects to Mobile Operators
  • He/she manages the overall project plan and coordinates internal resources to ensure agreed launch dates are met
  • Acts as the liaison between the client and Upstream’s internal resources for the flawless execution of projects
  • Defines project specifications and client requirements, involving all relevant departments and ensuring technical feasibility and resource availability
  • Tracks progress through a solid project plan and ensures the on-time and on-budget delivery of projects.
  • Reports and escalates issues to appropriate key positions as needed
  • Manages client relationships and expectations
  • Establishes and maintains relationships with third parties
  • Writes clear briefs for the Engineering, Operations and Support departments
  • Ensures that all departments involved in the project operate as a united team
  • Creates and maintains comprehensive project documentation

    *Please send your CV in English

The ideal candidate will be a good communicator, team player, self-driven and flexible, and have the following qualifications:

  • University degree, preferably in the fields of computer science or engineering
  • 3-5 years of work experience in project management and/or consulting in either the telecom or information technology sector
  • Solid technical background with understanding and/or hands-on experience in mobile technologies, software development and web technologies
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills in English
  • Written and verbal communication skills in Spanish will be considered as a plus
  • PMP / PRINCE II certification is a plus.

We offer a competitive base salary, commission scheme and benefits, directly dependent on the candidate’s qualifications and skills. The real excitement comes from working closely with a dynamic, smart, agile and highly motivated team in a competitive and fast paced environment.

Follow us on LinkedIn and stay updated on our latest news

Upstream is an equal opportunity employer. The Company does not discriminate on the basis of race, colour, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of personnel actions including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.

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