I confirm that I work for Guardant Health and that I have been given the task by its management to manage this profile.
I will keep all information up to date and agree to receive notifications related to job posts, discussions, and any other content related to the company.

Cancel 

Company Name:
Company Url:
Short Pitch:
Description:
Headquarter Location:
Tags:


Job Url:

Guardant Health


Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. The Guardant Health Oncology Platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has launched liquid biopsy-based Guardant360 and GuardantOMNI tests for advanced stage cancer patients. These tests fuel development of its LUNAR program, which aims to address the needs of early stage cancer patients with neoadjuvant and adjuvant treatment selection, cancer survivors with surveillance, asymptomatic individuals eligible for cancer screening and individuals at a higher risk for developing cancer with early detection.

Guardant Health is hiring a Remote Cancer Diagnostics Product Director

Job Description

Department Summary: 

The Cancer Diagnostics Product Director is a leadership position within the Guardant Health Oncology Product Department, which is responsible for product portfolio strategy and lifecycle management of all products in the oncology division. Each product area comprises three functions: the product director, who leads and is ultimately responsible for the area, product operations, who are focused on internal implementation and execution with technical, laboratory, and commercial stakeholders, and product software, who are focused on internal implementation and execution with software and infrastructure stakeholders. 

About the Role: 

The Cancer Diagnostics Product Director leads and is responsible for the product strategy and execution within the GuardantINFORM franchise, comprising conception, planning, development, and commercial performance of Guardant Health’s clinical genomics database (CGDB), products and portfolio. The individual will lead cross-functional teams in the above but will also be a primary individual contributor on product deliverables and in ensuring the success of the overall roadmap. 

Essential Duties and Responsibilities: 

  • The Cancer Diagnostics Director will be solely responsible for product conception and strategy and will be the principal in presenting the product vision to governance. 
  • Build and own the multi-year product roadmap based on key inputs from internal and external stakeholders for Guardant Health’s CGDB-based products. 
  • Perform external research to understand the market, competition, and customer needs. 
  • Partner with internal customers (e.g. scientists, medical affairs, clinical development, reimbursement, regulatory, operations, business development and sales/marketing) to build customer and product requirements for Guardant CGDB-based portfolio.  
  • Build and own business cases to enable organizational decision-making for its CGDB-based product portfolio. 
  • Lead cross-functional team in assembling a detailed, mature, aligned, and achievable product development plan that delivers everything necessary for implementation, including technical development, UX, commercial launch, and multi-threaded product strategies (i.e. promotional, regulatory, reimbursement and strategies). 
  • Responsible for guiding the cross-functional development team in its execution and for the fulfillment of all product requirements in a fast-paced environment. 
  • Support commercial launch teams to ensure that product transfer to customers and commercial operations meets all product requirements. 
  • Responsible for product-market-fit, product feature maintenance and updates, and end-of-life planning. 

Qualifications

Essential Qualifications 

  • Strong foundation and experience in diagnostics, device, clinical trial design, clinical decision support tools, or equivalent technical field. 
  • Experience and a demonstrated track record of success in product development. 
  • Exceptional organizational, analytical, and oral and written communication skills. 

Preferred Qualifications 

  • 5+ years of product development and leadership experience. 
  • Experience in regulated oncology diagnostics. 
  • PhD or equivalent degree preferred, or equivalent experience preferred. 
  • Working knowledge of medical diagnostics reimbursement and commercial operation. 
  • Ability to work through strategic business concepts and go-to-market plans. 

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Public Policy and Strategic Alliances Manager

Job Description

About the Role:

The Manager of Public Policy and Strategic Alliances will serve as a member of the company’s Public Affairs team, reporting to the Director of Public Policy. Working closely with key internal partners, this position will provide public policy support and develop strategic alliances to drive state and federal policy objectives. The Manager will help identify legislative and regulatory opportunities, analyze their impact, and develop strategies to advocate for and achieve results. The Manager will also establish and maintain relationships with external stakeholders, including national and state level advocacy groups, professional societies, and coalitions, to support policy priorities. The position will play an integral role helping GH build a best-in-class public affairs organization and will work closely with government affairs, patient advocacy, and other external facing business units.

 

Essential Duties and Responsibilities:

  • Working with Public Policy and Government Affairs colleagues, helps to identify, track, monitor and shape state and federal legislation and governmental activities based on input from appropriate internal departments, business units, and associations.
  • Research and draft policy documents such as position letters, “one-pagers” and other collateral in support of public policy objectives.
  • Establish and maintain relationships with external stakeholders and coalitions to drive support for Guardant Health’s public policy positions.  Develop and lead implementation of appropriate strategies to expand key alliances and partnerships.
  • Protect and advocate for the company interests with regard to current or proposed state and federal regulatory or legislative issues that may impact the organization, its customers, and other stakeholders.
  • Work with colleagues in Commercial, Medical Affairs, Market Access, Corporate Communications, and Patient Advocacy to execute our public policy strategies and achieve business goals.
  • Help evaluate and disseminate the latest public policy intelligence to internal stakeholders and contextualize the impact on GH’s business.
  • Engages in some government advocacy and political activity (less than 20%) representing GH, working closely with the Senior Director of Government Affairs.

Qualifications

  • Bachelor’s degree in related field such as health care administration, political science, public administration, or policy required. Advanced degree preferred.
  • Minimum of five years’ relevant experience in a healthcare-related industry, government, or other public policy-focused role.
  • Knowledge of either state or federal legislative and regulatory processes; understanding of both a plus.
  • Experience working in public affairs roles on complex policy issues. Familiarity with the diagnostic industry or life sciences sector a plus.
  • Excellent written and verbal communication skills; Must be able to convey complex information clearly and succinctly.
  • Candidate must be a creative, flexible, and entrepreneurial thinker capable of leveraging relationships and facilitating partnerships with industry peers, government officials, and other external stakeholders to reach public affairs goals.
  • Demonstrated ability to work independently and successfully prioritize competing tasks in a fast-paced environment.
  • Understanding of political dynamics and their impact on the private sector
  • Anticipated travel expected: 20%.

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Executive, Screening, Tampa Bay (Tampa Bay, St. Petersburg)

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Executive, Screening, Orlando (Orlando, Ocala)

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Executive, Screening, Jacksonville (Jacksonville, Tallahassee, Gainesville)

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Senior Director, Talent Acquisition & Internal Mobility

Job Description

The Role:
The Senior Director of Talent Acquisition will spearhead our global recruitment strategy, optimizing our talent acquisition processes to attract, engage, and retain top-tier talent. This role requires a visionary leader with a robust understanding of global talent markets, a proven track record in scaling high-performing teams, and the agility to adapt to the dynamic needs of a growing organization.

Key Responsibilities:

Strategic Leadership: Develop and implement a cohesive talent acquisition strategy that aligns with the company's growth objectives and cultural values. Lead the talent acquisition team in executing global recruitment initiatives that meet our high standards of excellence and diversity.

Team Management and Development: Build, mentor, and lead a high-performing talent acquisition team. Foster a culture of continuous improvement, collaboration, and innovation within the team.

Process Optimization: Evaluate and refine recruitment processes and tools to enhance efficiency, candidate experience, and quality of hires. Implement best practices in recruitment technologies, social media, and employer branding strategies to attract high-caliber candidates.

Stakeholder Engagement: Work closely with senior leadership and department heads to understand their hiring needs and challenges. Act as a strategic advisor, providing insights and recommendations to optimize staffing and succession planning.

Diversity and Inclusion: Champion diversity, equity, and inclusion initiatives within the recruitment process. Ensure our hiring strategies attract a diverse pool of candidates, supporting the company’s commitment to building an inclusive workplace.

Data-Driven Decision Making: Leverage data and analytics to inform recruitment strategies, monitor performance, and identify areas for improvement. Report on key recruitment metrics to the executive team, highlighting successes, challenges, and opportunities.

Talent Branding: Develop and execute a comprehensive employer branding strategy that effectively communicates our value proposition to potential candidates and engages our current employees. Lead the creation of engaging content that showcases our culture, people, and career opportunities across various channels, including social media, career websites, and job boards. Partner closely with HR, Marketing, and Communications teams to ensure alignment of the employer brand with our corporate brand. Partner with business leaders to understand their hiring needs and develop targeted branding campaigns.

Internal Mobility: Design and oversee programs that facilitate job rotations, cross-functional projects, and internal transfers, ensuring these opportunities are accessible and promoted across the organization.

Global Talent Sourcing: Develop and implement strategies for sourcing global talent, taking into consideration the complexities of different regions, including compliance, cultural nuances, and competitive landscapes.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or related field. Advanced degree or professional certifications (e.g., SPHR, SHRM-SCP) preferred.
  • 10+ years of progressive experience in Talent Acquisition, with at least 5 years in a leadership role within a global and/or rapidly growing organization.
  • Demonstrated ability to design and implement full-cycle recruitment strategies on a global scale.
  • Proven track record of taking talent branding and internal mobility to the next level.
  • Strong leadership and team-building skills, with a track record of mentoring and developing high-performing teams.
  • Excellent stakeholder management and communication skills, capable of persuasively articulating complex ideas to a variety of audiences.
  • Proficiency in using Applicant Tracking Systems (ATS), Workday, and recruitment analytics tools.
  • Deep understanding of employment laws, regulations, and best practices on a global scale

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Manager I, Birmingham East - Oncology Sales

Job Description

Responsibilities

  • Drive opportunities in current clients
  • Work with existing accounts and build processes to identify patients and send samples
  • Responsible for overall customer service and account management
  • Work to ensure timely sample acquisition
  • Driving tests per customer in current accounts
  • Drive the process of ordering in current customers
  • Streamlines customer service
  • Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
  • Identify and develop opportunities between oncology clients and GHI.
  • Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
  • Ensure team objectives are met
  • Work effectively with individuals across multiple departments throughout GHI
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Qualifications

About You

  • 2-3 years customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
  • Previous experience in pharma, diagnostic, medical device or biotech setting is preferred.
  • Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
  • Comfortable communicating and presenting at the executive level (CEO, COO, CFO)
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.
  • Knowledge of oncology, hematology, chemotherapeutics and targeted agents is ideal.
  • Excellent negotiation and customer service skills.
  • Outstanding strategic sales account planning skills.
  • Superior listening and problem solving skills.
  • Ability to handle sensitive information and maintain a very high level of confidentiality
  • Demonstrate customer support abilities throughout the sales cycle
  • Impeccable verbal communication and presentation skills
  • Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
  • Effective and regular utilization of Salesforce.com
  • Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
  • Ability to work effectively with minimal direction from, or interface with, manager
  • Problem solving, decision making and technical learning
  • Strong administrative skills and sophistication to manage business in complex environments
  • Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Frequent travel ( > 50%) throughout the territory as needed

 

#LI-KB1

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Tissue Procurement Specialist (Remote)

Job Description

About the Role:

We are looking for a full-time Tissue Procurement Specialist for who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples in their territory, work collaboratively with other Client Services Team members to achieve department goals and work cross-functionally with commercial and lab operations partners to identify scalable solutions forGuardant Health.

Essential Duties and Responsibilities:

  • Tissue Procurement Specialist  is responsible for communicating via phone, email with various members of partner labs to manage sample and document requests, triage order issues, and coordinate shipping and receiving
  • Contribute to Tissue Retrieval for accounts in the assigned territory by resolving cases quickly with a sense of urgency
  • Build and maintain effective relationships which create a high level of trust with laboratory employees, sales representatives, and internal stakeholders
  • Work in a team environment and contribute to the department and company goals
  • Keep precise and clear documentation of all email, fax, phone communications and follow up activities
  • Adhere to Standard Operating Procedures (SOP’s) related to Tissue Procurement
  • Enter information and upload documentation into Salesforce.com and LIMS
  • Communicate professionally and effectively with all individuals, including external customers and internal Guardant Health team members
  • Assist with other administrative duties as assigned based on Company needs
  • Communicate to clients, patients and sales team using Salesforce (CRM) and other integrated software platforms
  • Achieve team and individual goals and monitor personal metrics related to case closure and turnaround times
  • Use problem solving skills to resolve customer complaints and escalated situations
  • Demonstrate flexibility and adaptability in a fast-paced dynamic environment
  • Hours and days may vary depending on operational needs, and some lifting (up to 25 pounds) may be necessary.

Qualifications

  • 4-year college degree in Biological Sciences or similar discipline is preferred
  • 2+ years of experience working with customers in pharma, diagnostic, medical device, biotech or healthcare setting is required
  • Previous tissue procurement experience required
  • Solid experience using Microsoft Office is needed, Salesforce (CRM) experience is a plus
  • Quick learner who can work collaboratively in an operationally complex multi-product environment and can adapt to changing procedures and policies
  • Excellent written and verbal communication skills (phone, email) with a high level of computer proficiency, preferably in a Mac environment
  • Ability to multitask, work with self-discipline, good judgment, and independence is necessary
  • Demonstrated ability to be an organized, detailed oriented problem solver and manage client-facing escalated situations in a professional manner
  • Flexibility with respect to working hours including working during company holidays based on client and company needs
  • The position is primarily remote but ability to travel to Guardant Health offices for trainings and meetings may be required

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Executive, Oklahoma - Oncology Sales

Job Description

Responsibilities

  • Drive strategic business expansion/collaboration opportunities with the following: 
    • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
    • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
  • Structure detailed strategic plans for gaining and retaining new and existing clients.
  • Maximize client-bill contracting opportunities
  • Implement laboratory services agreements (LSA’s) with bill account institutions
  • Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure successful attainment of company goals and objectives
  • Identify and develop partnering opportunities between prospective oncology clients and GHI.
  • Promote and drive compliance with new web-based molecular information tools for all clients
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
  • Monitor performance of sales to ensure objectives are met
  • Develop and implement a comprehensive business plan for the territory that will be inclusive budgets, travel, territory management, goal setting, etc.
  • Work effectively with individuals across multiple departments throughout GHI
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

  • 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
  • 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
  • Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
  • Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
  • Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO)
  • Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
  • Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
  • Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
  • Excellent negotiation and customer service skills
  • Outstanding strategic sales account planning skills
  • Superior listening and problem solving skills
  • Ability to handle sensitive information and maintain a very high level of confidentiality
  • Demonstrate consistent closing abilities throughout the sales cycle
  • Impeccable oral and verbal communication and presentation skills
  • Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
  • Effective and regular utilization of Salesforce.com
  • Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.

 

#LI-KB1

  • Ability to work effectively with minimal direction from, or interface with, manager
  • Problem solving, decision making and technical learning
  • Strong administrative skills and sophistication to manage business in complex environments
  • Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Frequent travel ( > 50%) throughout the territory as needed
  • Education:

    B.S. in life science, biology, business or marketing preferred

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Biospecimen Associate I (Remote) (Tues-Sat, 1pm-9:30pm)

Job Description

About the Role:

About the Role:

At Guardant Health, we are committed to positively and significantly impacting patient health through technology breakthroughs that pointedly address long-standing unmet needs in oncology. As the leader in the liquid biopsy field, Guardant Health has information about the mutational landscapes of over 30,000 patients.

As a Biospecimen Associate I, we are looking for someone who will be a vital link between internal Customer Service and the Clinical Lab personnel. The Biospecimen Associate I is responsible for verifying patient data for laboratory testing.  The Biospecimen Associate I has demonstrated a good understanding of laboratory and documentation workflow. In addition to the primary role of data verification, there will be a need to provide support in initiating and investigating non-conformance reports. It is imperative that the Biospecimen Associate I has demonstrated the ability to work independently, but also function effectively as a member of the Guardant Health team. The nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently in a team environment.

Essential Duties and Responsibilities:

  • Follow HIPAA regulations
  • Verify patient data in the LIMS database
  • Resolve and document discrepancies in patient records
  • Support the administrative functions as required
  • Work closely with the Analytical, Post-Analytical, and Client Services teams to provide consistent and ongoing support to the entire service department
  • Document test system deviations from the laboratory’s established performance specifications by initiating Nonconforming Reports (NCRs)
  • Assist with training of new laboratory personnel and training of new procedures with existing personnel
  • Respond to emails between departments to resolve issues and/or provide appropriate escalation
  • Report all concerns of test quality and/or safety to the Supervisor or Safety Officer
  • Perform other miscellaneous duties as assigned and assist others as time allows

Qualifications

  • Minimum of Associate of Arts or equivalent experience required
  • Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science, or related field preferred
  • Well versed in supporting the clinical lab date entry, preferred
  • Knowledgeable of scientific area of a Clinical Lab
  • Familiar with documenting all corrective actions taken
  • Strong computing skills, especially databases
  • Dedicated to making a difference
  • Driven to make a positive impact in cancer diagnosis and treatment
  • Great communicator with great written and verbal fluency in English
  • Detailed oriented with an appetite to drive tasks to completion
  • Ability to work well in a rapid-pace startup environment
  • Ability to work well in a group
  • Ability to work independently, with minimal supervision.

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Manager I - El Paso, TX (Albuquerque, NM) - Oncology Sales

Job Description

Responsibilities

  • Drive opportunities in current clients
  • Work with existing accounts and build processes to identify patients and send samples
  • Responsible for overall customer service and account management
  • Work to ensure timely sample acquisition
  • Driving tests per customer in current accounts
  • Drive the process of ordering in current customers
  • Streamlines customer service
  • Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
  • Identify and develop opportunities between oncology clients and GHI.
  • Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
  • Ensure team objectives are met
  • Work effectively with individuals across multiple departments throughout GHI
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Qualifications

About You

  • 2-3 years customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
  • Previous experience in pharma, diagnostic, medical device or biotech setting is preferred.
  • Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
  • Comfortable communicating and presenting at the executive level (CEO, COO, CFO)
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.
  • Knowledge of oncology, hematology, chemotherapeutics and targeted agents is ideal.
  • Excellent negotiation and customer service skills.
  • Outstanding strategic sales account planning skills.
  • Superior listening and problem solving skills.
  • Ability to handle sensitive information and maintain a very high level of confidentiality
  • Demonstrate customer support abilities throughout the sales cycle
  • Impeccable verbal communication and presentation skills
  • Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
  • Effective and regular utilization of Salesforce.com
  • Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
  • Ability to work effectively with minimal direction from, or interface with, manager
  • Problem solving, decision making and technical learning
  • Strong administrative skills and sophistication to manage business in complex environments
  • Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Frequent travel ( > 50%) throughout the territory as needed

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Customer Excellence Specialist - Remote

Job Description

The Customer Excellence Specialist will be a key member of the Client Services (Center of Excellence) Organization. This new position will work in a matrix organization to resolve complex issues with customers, train internal and external partners and execute process improvements projects to improve customer experience

  • Provide specialized customer support to key accounts and partner with customers and internal product teams to successfully implement new initiatives like digital ordering system (portal, EMR) 
  • Create content and SOPs for launches, train Client Services team members and external partners
  • Assist in developing and executing knowledge management resources for the department
  • Manage projects related to developing and implementing best practices for the Client Services team, introduce process excellence across the organization to improve overall performance
  • Evaluate and implement new Customer Service/Experience tools and software platforms and incorporate this knowledge into the improvement initiatives
  • Collaborate with other departments to develop and enhance processes efficiencies between the functional areas to ensure that SOPs and best practices for each team are met
  • Help develop the audit program for the department and collaborate with SMEs to implement it
  • Collaborate with the software team to test enhancements leading to improvements in operational efficiencies
  • Represent the Voice of the Customer and the needs of the team in cross-functional meetings
  • Demonstrate flexibility and adaptability in a fast-paced dynamic environment

Qualifications

  • BS degree in Biological Sciences or a similar discipline. Process improvement experience (Lean, Kaizen) is a plus
  • 5+ years of customer support/problem solving experience in pharma, diagnostic, medical device, biotech or healthcare setting is desired
  • Proficient verbal and written communication skills; including experience in writing SOPs and ability to consolidate, analyze, and present data required
  • Experienced in training in classroom and/or virtual setting 
  • Prior experience implementing knowledge management tools and learning software is preferred
  • Experienced with Excel (statistical functions), CRM, data visualization tools (example of tools: Power BI, SFDC, Tableau), learning and quality management software
  • Demonstrated proficiency in simplifying clinical oncology technical material and terminologies into easily understood format is desired
  • Able to manage cross-functional projects and analyze sophisticated situations and recommend solutions
  • Ability to liaise with external partners and travel domestically and internationally (up to 20%) for training and company meetings is required

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Manager I - Albuquerque, NM (El Paso, TX) - Oncology Sales

Job Description

Responsibilities

  • Drive opportunities in current clients
  • Work with existing accounts and build processes to identify patients and send samples
  • Responsible for overall customer service and account management
  • Work to ensure timely sample acquisition
  • Driving tests per customer in current accounts
  • Drive the process of ordering in current customers
  • Streamlines customer service
  • Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
  • Identify and develop opportunities between oncology clients and GHI.
  • Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
  • Ensure team objectives are met
  • Work effectively with individuals across multiple departments throughout GHI
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Qualifications

About You

  • 2-3 years customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
  • Previous experience in pharma, diagnostic, medical device or biotech setting is preferred.
  • Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
  • Comfortable communicating and presenting at the executive level (CEO, COO, CFO)
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.
  • Knowledge of oncology, hematology, chemotherapeutics and targeted agents is ideal.
  • Excellent negotiation and customer service skills.
  • Outstanding strategic sales account planning skills.
  • Superior listening and problem solving skills.
  • Ability to handle sensitive information and maintain a very high level of confidentiality
  • Demonstrate customer support abilities throughout the sales cycle
  • Impeccable verbal communication and presentation skills
  • Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
  • Effective and regular utilization of Salesforce.com
  • Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
  • Ability to work effectively with minimal direction from, or interface with, manager
  • Problem solving, decision making and technical learning
  • Strong administrative skills and sophistication to manage business in complex environments
  • Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Frequent travel ( > 50%) throughout the territory as needed

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Customer Excellence Specialist - Hybrid (Palo Alto)

Job Description

The Customer Excellence Specialist will be a key member of the Client Services (Center of Excellence) Organization. This new position will work in a matrix organization to resolve complex issues with customers, train internal and external partners and execute process improvements projects to improve customer experience

  • Provide specialized customer support to key accounts and partner with customers and internal product teams to successfully implement new initiatives like digital ordering system (portal, EMR) 
  • Create content and SOPs for launches, train Client Services team members and external partners
  • Assist in developing and executing knowledge management resources for the department
  • Manage projects related to developing and implementing best practices for the Client Services team, introduce process excellence across the organization to improve overall performance
  • Evaluate and implement new Customer Service/Experience tools and software platforms and incorporate this knowledge into the improvement initiatives
  • Collaborate with other departments to develop and enhance processes efficiencies between the functional areas to ensure that SOPs and best practices for each team are met
  • Help develop the audit program for the department and collaborate with SMEs to implement it
  • Collaborate with the software team to test enhancements leading to improvements in operational efficiencies
  • Represent the Voice of the Customer and the needs of the team in cross-functional meetings
  • Demonstrate flexibility and adaptability in a fast-paced dynamic environment

Qualifications

  • This role is located in Palo Alto, CA and requires being onsite on Mondays, Tuesdays, and Thursdays. 
  • BS degree in Biological Sciences or a similar discipline. Process improvement experience (Lean, Kaizen) is a plus
  • 5+ years of customer support/problem solving experience in pharma, diagnostic, medical device, biotech or healthcare setting is desired
  • Proficient verbal and written communication skills; including experience in writing SOPs and ability to consolidate, analyze, and present data required
  • Experienced in training in classroom and/or virtual setting 
  • Prior experience implementing knowledge management tools and learning software is preferred
  • Experienced with Excel (statistical functions), CRM, data visualization tools (example of tools: Power BI, SFDC, Tableau), learning and quality management software
  • Demonstrated proficiency in simplifying clinical oncology technical material and terminologies into easily understood format is desired
  • Able to manage cross-functional projects and analyze sophisticated situations and recommend solutions
  • Ability to liaise with external partners and travel domestically and internationally (up to 20%) for training and company meetings is required

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote BioPharma B2B Product Marketing, MBA Intern

Job Description

DEPARTMENT SUMMARY

The BioPharma Marketing team is responsible for the marketing strategy and execution of Guardant Health’s portfolio of diagnostic tests and services that we offer our pharmaceutical/biotech partners. Pharma partners work with us across translational research, clinical development, and commercialization to advance their precision oncology drug development programs using our molecular insights. The marketing team’s role is to build a clear narrative and value proposition to these different customer audiences to drive adoption of our offerings. Additionally, the marketing team is responsible for building a multichannel marketing plan that supports our business development team and reaches customers across endemic and social digital channels.

 

The BioPharma Marketing team reports into the Commercial organization and collaborates closely with business development, product, scientific affairs, and bioinformatics. This role is highly cross-functional in nature and therefore requires a strong ability to navigate a matrixed organization and influence without authority.

 

About the Role:

Guardant Health is expanding its portfolio of offerings and will launch a new tissue molecular profiling product in the coming year. In this role, the MBA Intern will support the launch strategy and planning for this new, multidimensional tissue product. Workstreams would include developing a competitive analysis of current tissue offerings in the market, leading customer insight generation through qualitative primary research, and supporting related workstreams such as message development, tactical planning, and tactical execution.

 

Essential Duties and Responsibilities:

  • Generate market insights and a clear perspective on the tissue CGP market landscape to inform our launch strategy
  • Conduct competitive analysis on currently existing tissue offerings on the market for BioPharma; collaborate with competitive intelligence team
  • Collaborate closely with the product and technology teams to understand our product profile, product features, and key differentiators
  • Work closely with agency partners and internal stakeholders to develop a customer interview discussion guide to generate meaningful customer feedback
  • Present findings and recommendations to the marketing team and cross-functional stakeholders

Qualifications

Essential Qualifications:

  • Must have undergraduate degree, preferably in healthcare / life sciences
  • Must be pursuing full-time MBA degree
  • 2-3 years of healthcare / life sciences industry experience
  • Ability to review and understand scientific and technical information to inform strategy
  • Demonstrated track record of success influencing business outcomes across diverse teams, even without direct reporting relationships
  • Comfortable with ambiguity at a fast-paced, dynamic organization   
  • Excellent verbal and written communication skills
  • Self-starter and action oriented

 

Preferred Qualifications:

  • Prior experience in consulting or product marketing preferred
  • Prior experience in oncology or diagnostics preferred

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Executive, Screening, Green Bay (Minneapolis, Appleton, La Crosse, Eau Claire)

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Senior Infrastructure Engineer

Job Description

About the Role:

As a Senior Infrastructure Engineer, you are assigned the responsibility to manage; key components of enterprise solutions delivery, participate in planning, design, installation, validation, monitoring and on-going administration of various core solutions within Guardant Health’s global technology infrastructure. This includes responsibility for ensuring the highest levels of systems and infrastructure availability while adhering to security and compliance best practices. Your responsibility includes participating in business assessments and mentoring a global team of systems engineers.

Essential Duties and Responsibilities:

  • Co-Location Monitoring and Management
  • On-premise and co-location Network design and operations
  • Provisioning and configuring various Network infrastructure components: Cisco, Cisco-Meraki, Palo Alto Networks, Mist, Arista
  • Provisioning and configuring SAN storage and interconnect infrastructures
  • Troubleshooting and administering Linux-based production systems (Ubuntu, RHEL) and Windows Server
  • Developing and automating actions associated with policies of standard operating procedures (SOPs)
  • Developing and enforcing security measures to comply with ISO/IEC 27000 and HIPAA
  • Debugging Operating System and Network issues (network, security)
  • Support and oversight of hardware projects
  • Successful coordination and collaboration between IT functions and line-of-business operations to ensure, availability, reliability, and scalability of enterprise solutions

Qualifications

  • BS Degree in CS, EE, or MIS
  • 8+ years of IT engineering excellence in positions of increasing responsibility
  • Extensive Knowledge of Network Infrastructure Technologies: (Firewalls, Routing/Switching, Wireless)
  • Knowledge of Linux/Unix administration, solid knowledge of Unix network protocols and TCP/IP network fundamentals
  • Knowledge of Windows OS environments
  • Knowledge of MAC OS environments
  • Knowledge of infrastructure protocols (PKI, DNS, TLS, SSH, SNMP)
  • Experience managing cloud-based (AWS) and hybrid data-centers, VPCs, security architecture and policies
  • Responsibility for IT operations in regulated environments such as healthcare or financial sector
  • Experience mentoring Infrastructure Engineers and Systems Administrators.

Work Environment:

Employees may be required to lift routine office supplies and use office equipment.  Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment.  Ability to sit for extended periods of time.

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Executive, Screening, Long Island (Long Island - East)

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
  • Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Structure detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
  • Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
  • Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote Account Manager I - San Francisco, CA - Oncology Sales

Job Description

Responsibilities

  • Drive opportunities in current clients
  • Work with existing accounts and build processes to identify patients and send samples
  • Responsible for overall customer service and account management
  • Work to ensure timely sample acquisition
  • Driving tests per customer in current accounts
  • Drive the process of ordering in current customers
  • Streamlines customer service
  • Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
  • Identify and develop opportunities between oncology clients and GHI.
  • Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
  • Ensure team objectives are met
  • Work effectively with individuals across multiple departments throughout GHI
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Qualifications

  • About You

  • 2-3 years customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
  • Previous experience in pharma, diagnostic, medical device or biotech setting is preferred.
  • Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
  • Comfortable communicating and presenting at the executive level (CEO, COO, CFO)
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.
  • Knowledge of oncology, hematology, chemotherapeutics and targeted agents is ideal.
  • Excellent negotiation and customer service skills.
  • Outstanding strategic sales account planning skills.
  • Superior listening and problem solving skills.
  • Ability to handle sensitive information and maintain a very high level of confidentiality
  • Demonstrate customer support abilities throughout the sales cycle
  • Impeccable verbal communication and presentation skills
  • Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
  • Effective and regular utilization of Salesforce.com
  • Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
  • Ability to work effectively with minimal direction from, or interface with, manager
  • Problem solving, decision making and technical learning
  • Strong administrative skills and sophistication to manage business in complex environments
  • Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Frequent travel ( > 50%) throughout the territory as needed

 

#LI-KB

See more jobs at Guardant Health

Apply for this job

Guardant Health is hiring a Remote National Sales Director, Market Access and Key Accounts- Oncology, West

Job Description

 

  • Remote, Western US 

The National Sales Director, Market Access and Key Accounts position is created as a result of the need for more coordinated selling activities across Guardant Health’s top accounts, academic medical centers, IDN’s, and GPO’s. The national designation more accurately defines the current expectations and role functionality recognizing that customer engagement extends beyond a regional geographical title. 

This role is not only responsible for assessing the initial interest, utilization and clinical benefits of working with Guardant Health to help business and growth objectives but also national field team interaction, contract implementation, internal/external client education, enabling of novel approaches to gain access to our testing services, and on-going enterprise level account management related to EMR integration and optimization. The National Sales Director creates, develops and continuously manages local, regional and national corporate relationships with IDN’s and GPO’s.

Primary Tasks & Responsibilities:

  • Develops and implements innovative strategic market access initiatives to enable broader access to Guardant Health tests with IDN’s, GPO’s, academic medical centers, and other Key National/Regional accounts.
  • Effectively works cross-functionally with Guardant Health internal stakeholders and Field Sales Leadership to develop alignment around strategies for securing access to our testing platforms with prioritized groups.
  • Oversees coordination of company-wide initiatives related to Key Accounts, IDN and GPO communication, and operational efficiency.
  • Accountable for strategic evaluation of complex scenarios that require interpretation on a wide variety of issues related to business objectives, varying laws/regulations, etc.
  • Develops and maintains annual business plans to secure, implement and manage key corporate IDN, GPO and other strategic relationships, including targeting, development of key decision makers, economic modeling, clinical data collection, utilization and evaluation.
  • Shares evolving geographic GPO, IDN and healthcare reform-related trends with the commercial leadership team to identify and create strategic plans and new opportunities to expand customer partnership relationships.
  • Participates in sales meetings, seminars, industry conferences, and trade shows to gain laboratory market intelligence and to leverage new contractual relationships.

Additional Responsibilities may include :

  • May lead cross-functional teams or projects (examples: Mobile Phlebotomy Program Management, Portal Upgrades and Implementation, and other novel projects to enable access to our world class diagnostic tests)
  • Serves on other work groups or committees as requested
  • May participate in sales training initiatives with regional and national sales teams.
  • Participates in customer meetings where and when appropriate.
  • May participate in customer strategy and market research activities.
  • Other duties as assigned by the Vice President of US Oncology Sales

 

Qualifications

  • 7 to 10 years of diagnostic laboratory or anatomic pathology physician sales, Hospital Systems Account Management, Strategic Account Management, or pharmaceutical Key Accounts and contracting experience.
  • 6 plus years of experience in one or more of the following areas related to pharma/biotech: Sales, Hospital Systems Account Management preferably in the life sciences and/or pharma/biotech industry Sales Leadership or Account Management experience Excellent project management skills with the ability to manage complex projects with resources across functional teams, including vendors Strong analytical, technical and creative problem-solving skills Excellent communication and interpersonal skills required
  • Experience in developing plans and measures, liaising with and engaging cross function and exposure in technical project management is preferable.
  • Must be an exemplary team player that can work effectively with colleagues at all levels within the organization.
  • Must be able to work independently and with a sense of urgency to meet timelines
  • Candidate should be based in Western US 

Education: 

  • Bachelor’s degree in life sciences or business related field required (MBA preferred)

#LI-RL1

See more jobs at Guardant Health

Apply for this job