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General Assembly


General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand skills. The leading source for training, staffing, and career transitions, we foster a flourishing community of professionals pursuing careers they love.

General Assembly is hiring a Remote Salesforce Engineer

Since 2011, General Assembly (GA) has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, marketing, and more, both online and at campuses across multiple countries. Our global professional community boasts more than 95,000 full- and part-time alumni — and counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top diverse tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

About This Position

Salesforce is an essential and growing part of the technology stack at GA. We recently embarked on an initiative to build GA’s next generation Student Information System using Salesforce, extending our CRM ecosystem to support the entire customer journey across admissions, enrollment, job placement, and alumni activities. Our new GA Connect Portal uses Experience Cloud to enable student interactions with instructors, admissions specialists, support teams, and academic and financial records. We are also enabling job placement opportunities for GA’s learners through Salesforce integrations across The Adecco Group, GA’s parent organization and the world’s largest talent solutions company.

We’re looking for an enthusiastic Salesforce Engineer to join us on this mission. The successful candidate will be well-versed in using Salesforce and other CRM tools to solve critical business problems. It’s the job of this Salesforce Engineer to leverage Salesforce to create a smooth customer journey and enable efficient and effective business operations.

The CRM team at GA is made up of an Engineering Manager, a Technical Product Manager, a Project Manager, a Senior Salesforce Engineer, a Salesforce Engineer (you), and a Salesforce Administrator. You will report directly to the Engineering Manager. Our current Salesforce ecosystem consists of two Sales Cloud instances, Marketing Cloud Account Engagement (Pardot), and nascent use of Service Cloud and Experience Cloud. Key third party tools include telephony, SMS, DocuSign, and finance integrations.

Our expectations for the role and your responsibilities are:

  • Usually, 3-5 years of experience being a professional Engineer or Senior Salesforce Administrator with proven coding experience.
  • Experience leveraging Salesforce to solve critical business problems, with an emphasis on limiting design complexity.
  • Experience with integrating salesforce and 3rd-party applications (with or without a Managed Package).
  • Proven knowledge and subject-matter expertise in Lightning Web Components, Apex, Flows, and other customization options within Force.com platform.
  • Expertise with Sales Cloud, and at least one of Service Cloud, Experience Cloud, and Marketing Cloud Account Engagement (Pardot).
  • One or more current Salesforce certifications (Platform Developer I or II, Sales/Service/Marketing Cloud) OR a portfolio of equivalent experience 
  • Should be aware of the business value in work being done. Able to prioritize own work when given business value context.
  • Works mostly on clearly defined and scoped individual features or problems. Able to debug typical problems without assistance; more difficult problems requiring guidance.
  • Provide material feedback, find common ground and solve problems for the good of all with guidance and is seen as a team player who can gain the trust and support of others in the team.
  • Follows established patterns and approaches within existing code bases.
  • Follows professional team and organizational standards.
  • Understands fundamental concepts of systems development life cycle (SDLC), and monitors adherence to all practical aspects.
  • Experience with Agile development, and with software implementation projects.
  • A proactive communicator who uses remote tools like Slack, Zoom, and JIRA to build relationships and trust with our stakeholders.

The anticipated annualized salary range for this position in the US market is $66,500 and $93,000. Salary will be determined based on experience, education, geographic location, and other factors.  If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission.

US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs.  Available paid leave may include paid time off, parental leave and holiday pay.

The salary range published in this job posting is for US based locations only. Non-US based candidates interested in this position can email talent@generalassemb.ly for country-specific pay range details and benefits offered.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

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General Assembly is hiring a Remote AWS Cloud Infrastructure Instructor Lead- Contract

Since 2011, General Assembly (GA) has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, marketing, and more, both online and at campuses across multiple countries. Our global professional community boasts more than 95,000 full- and part-time alumni — and counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top diverse tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

AWS Cloud Infrastructure Instructor Lead

General Assembly is looking for an experienced Amazon AWS Cloud Infrastructure Trainer who is available for a mid-March program. Compensation range for this contract is $8k-$9k for 80 hours of instructional work over two consecutive weeks.

Responsibilities

  • Instructors will need to commit a few hours per week preparing lessons and materials, leveraging existing GA curriculum content.
  • Work closely with co-instructors or teaching assistants to provide students with meaningful and prompt feedback on their progress.
  • Work alongside GA staff and teaching team to best meet the needs and learning styles of your students.
  • Facilitate a dynamic, collaborative, and positive classroom community.
  • Inspire students to persevere through the challenges of learning a new skill set
  • Maintains a professional presence in front of colleagues, learners, and client
  • Communicates effectively with GA’s delivery team about student progress and the quality of the provided curriculum
  • Demonstrates ownership and responsibility for the quality of the training and success of learners

Qualifications

  • Holds AWS Certified DevOps Engineer - Professional certification
  • Has prior experience as a technical trainer -- preferably on AWS materials
  • Has exemplary communication and facilitation skills
  • Is available 9-5PM EST for two weeks consecutively
  • Can interact with a virtual audience over Zoom/GoogleMeet/Teams or a similar program
  • Has mastery over the following skills:
    • AWS DevOps
    • Docker
    • Ansible
    • Terraform
    • Virtual Machine
    • Containerization
    • CloudTrail
    • AWS Security Hub
    • AWS ALB and ELB
    • AWS ECR, ECS, and EKS
    • Amazon RDS
    • API Gateways
    • Automation
    • Fargate

  • Industry- Higher Education
  • Employment Type- Contract

 

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

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General Assembly is hiring a Remote UXDI Instructor Lead

Since 2011, General Assembly (GA) has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, marketing, and more, both online and at campuses across multiple countries. Our global professional community boasts more than 95,000 full- and part-time alumni — and counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top diverse tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

In this immersive educational experience, students engage in the user experience design process, developing the skills and portfolio of a junior practitioner. We are looking for instructors to lead this transformative experience through General Assembly’s User Experience Design Immersive course.  This role is a full-time, temporary position that includes a start and end date for this cohort. There may be potential to receive an additional assignment offering, but additional assignments are not guaranteed.

Why Teach the User Experience Design Immersive?

If you are looking to make a life-changing impact by doing what you know and love, this is the position for you. Through this unparalleled opportunity, you will:

  • Deepen your own design skills by guiding students through a rigorous journey where they begin as driven novices and leave as empowered designers

  • Facilitate a supportive and energetic community that lasts well beyond the course

  • Challenge students to think strategically as they turn their ideas into real user experience solutions

  • Hone your own leadership and teaching skills by working with an instructional team and classroom community

Skills and Qualifications

  • You are eager to shape the skills, minds, and trajectories of the newest generation of user experience designers.

  • You are the person that your colleagues naturally gravitate to when they are looking for guidance.

  • You have at least 2+ years of experience working in user experience design.

  • You have fluency in some or all of the following topics: Figma, the UX Process, User Research and Personas, Usability Testing, UX Analysis, Information Architecture, Interface Design, Wireframing, Prototyping, Analytics and Optimization, Mobile UX, and/or HTML/CSS.

  • Completion of a bachelor’s degree or at least 10 years of applicable experience in lieu of a 4-year degree

  • At least 2 years of practical experience within the last five years; 3 years preferred.

  • Practical experience does not include teaching experience.

  • Good moral character and strong decision making abilities

  • Language, mathematical, reasoning, and computer skills that assure teaching effectiveness.

Responsibilities and Duties

  • Teach and facilitate in class instruction Monday-Friday, approximately 8 hours per day, for the 10- 14 week duration of the program.

  • Instructors will need to commit a few hours per week preparing lessons and materials, leveraging existing GA curriculum content.

  • Work closely with co-instructors or teaching assistants to provide students with meaningful and prompt feedback on their progress.

  • Work alongside GA staff and teaching team to best meet the needs and learning styles of your students.

  • Guide students through development of a stellar final project that will showcase their abilities to hiring managers.

  • Facilitate a dynamic, collaborative, and positive classroom community.

  • Inspire students to persevere through the challenges of learning a new skill set


The anticipated compensation range for the full duration of this course in the US market is $23,000 and $27,000. Compensation will be determined based on experience, education, geographic location, and other factors.

 US benefit offerings for temporary full-time or part-time employment may include eligibility for dental and vision coverage. Available paid leave may include paid time off and holiday pay.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

See more jobs at General Assembly

Apply for this job