The Opportunity:
Flywire is seeking a Product Manager - Education to join the team that leads the direction of our higher education flagship Student Financial Software (SFS). Flywire’s SFS product is our all-in-one student account portal rooted in deep integration into higher education student information systems. Being a B2B2C company working with higher education clients and payers, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. Collaboration, relationship-building, and communication are key aspects to being successful in this role.
Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own the Education Billing & Payments portion of our Student Financial Software product and be responsible for providing product leadership to an engineering team, supporting the creation of the roadmap, management of the feature backlog, and more.. What does this look like? You must …
Work with clients across higher education and translate their pain points into market leading software solutions
Be able to write detailed and clear feature requirements
Collaborate with engineering to translate ideas into user stories, answer questions and collaborate on solutions, and validate that solutions meet customer needs
Manage the feature backlog and work with various stakeholders to analyze and prioritize issues as they arise
Help execute on the product roadmap and support roadmap planning and strategy with the Group Product Manager
Gather inputs to define problems, create problem statements, and explore multiple solutions to the defined problem(s)
Serve as a subject matter expert on SFS, helping ensure stakeholders and customers understand the system and use it effectively
Work with technical writers to deliver product documentation and training materials
Here’s What We’re Looking For:
5+ years of experience working within higher education student finance, including 2+ years of experience in a product management or information technology related-role or similar relevant experience
Experience with student finance systems such as Peoplesoft, Banner, or similar, including demonstrated ability to drive process improvements utilizing software
Ability to compile and communicate key insights to offer recommendations and solutions
A drive to think strategically, prioritize ruthlessly, and execute methodically with a data-driven approach to decision making
A team player
Obsessed with solving education market related problems
Entrepreneurial spirit and ability to work in a fast pace environment
Humble - You do what’s best for the company, no politics, no ego
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The Opportunity
Flywire is seeking an experienced Proposal Manager to manage the end-to-end proposal process for opportunities in the US, Canada, Europe and other global locations. The role will primarily work with our Education and Healthcare verticals in North America, but will also be expected to support our other business verticals and global regions. The Proposal Manager will:
Here’s What We’re Looking For
Ideally, Experience In:
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The Opportunity:
Flywire is looking for an experienced, motivated, and hardworking Relationship Manager (RM) to help with the delivery and execution of our solution to partner institutions. This individual will work to continuously improve and expand our client relationships in an effort to retain and maximize the value of these partnerships.
Key Responsibilities:
The Relationship Manager deeply understands the client’s business, their goals and objectives, and ensures Flywire products and services are helping the client be successful. The RM oversees the execution of strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client administrators across multiple offices on campus, developing strong relationships at both the operational and strategic level within the assigned portfolio.
Relationship Managers have a thorough understanding of Flywire products and services. Because RMs come to know their client’s business so well, they are able to identify additional ways that Flywire can serve campus stakeholders. In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the Relationship Manager will:
Additional duties of a RM include:
FlyMate Skills & Qualifications:
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The Opportunity:
Flywire is looking for an experienced, motivated, and hardworking Relationship Manager (RM) to help with the delivery and execution of our solution to partner institutions. This individual will work to continuously improve and expand our client relationships in an effort to retain and maximize the value of these partnerships.
Key Responsibilities:
The Relationship Manager deeply understands the client’s business, their goals and objectives, and ensures Flywire products and services are helping the client be successful. The RM oversees the execution of strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client administrators across multiple offices on campus, developing strong relationships at both the operational and strategic level within the assigned portfolio.
Relationship Managers have a thorough understanding of Flywire products and services. Because RMs come to know their client’s business so well, they are able to identify additional ways that Flywire can serve campus stakeholders. In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the Relationship Manager will:
Additional duties of a RM include:
FlyMate Skills & Qualifications:
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The Opportunity:
In this role, you will grow our B2B vertical by selling one of the most exciting fintech platforms on the market. Our solution solves key problems for our customers and you will become their trusted advisor enabling you to demonstrate a path to mutual value for both Flywire and our customers.
Our team is composed of creative problem solvers and execution focused Flymates who develop deep relationships with customers to understand their challenges and ensure each client gets the most value out of our solution. At Flywire, we measure value not only through the revenue associated with a customer, but also through their satisfaction with the solution and ultimately their usage of the product. To be successful in this role, you will leverage your knowledge of Flywire’s services and solutions, along with a deep understanding of our customer’s business, so that you can build a long term successful relationship.
Here’s What We’re Looking For:
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The Opportunity:
In this role, you will grow our B2B vertical by selling one of the most exciting fintech platforms on the market. Our solution solves key problems for our customers and you will become their trusted advisor enabling you to demonstrate a path to mutual value for both Flywire and our customers.
Our team is composed of creative problem solvers and execution focused Flymates who develop deep relationships with customers to understand their challenges and ensure each client gets the most value out of our solution. At Flywire, we measure value not only through the revenue associated with a customer, but also through their satisfaction with the solution and ultimately their usage of the product. To be successful in this role, you will leverage your knowledge of Flywire’s services and solutions, along with a deep understanding of our customer’s business, so that you can build a long term successful relationship.
Here’s What We’re Looking For:
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The Opportunity:
Flywire is looking for an experienced sales professional to help us attract and obtain new partners in the higher education industry. This role will focus on acquiring and serving institutions within a specific targeted region on the U.S. Using superior research and outreach skills, the Sales Manager will build a pipeline by qualifying prospects, conducting discovery and delivering a payments solution that meets customer goals. This individual is passionate, understands the urgency of a post start-up growth setting, and takes pride in the ownership of their tasks while functioning well in a team setting.
Key Responsibilities:
Requirements:
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The Opportunity:
Flywire is looking for a highly motivated, passionate and talented individual to take on the challenge of filling the role of technical support engineer for the Flywire Health Support and Operations team. This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will include supporting two different portal products and a newly designed combined platform which is currently being developed.
Here’s What We’re Looking For:
Technologies We Use:
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The Opportunity:
We, at Flywire, are seeking a Payment Experience Associate.
Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems.
As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Payment Experience Associate is a problem-solver, who is excited to be a part of a spirited team and is a knowledge expert to solve complex payer inquiries. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.
Here’s What We’re Looking For:
Technologies We Use:
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The Opportunity:
We, at Flywire, are looking for an experiencedSr. Manager, Software Engineering ideally with a background in FinTech. Your primary responsibility will be to manage engineering teams to build and maintain the platform that supports the money movement of our industry leading payment engine moving hundreds of millions everyday.
You will be overseeing various teams and in charge of designing new functionalities and improving the current capabilities to improve speed, cost and scalability of our product. Thus, a commitment to collaborative problem solving, pragmatic design, building quality products and to convey the sensation that the product is the responsibility of all the team is essential. You will be responsible for ensuring high quality code in a team defined timeframe.
Here’s What We’re Looking For:
Technologies We Use:
Our Culture:
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The Opportunity:
Flywire is seeking a Junior Product Manager - Education to join the team that leads the direction of our higher education flagship Student Financial Software (SFS). Flywire’s SFS product is our all-in-one student account portal rooted in deep integration into higher education student information systems. Being a B2B2C company working with higher education clients and payers, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. Collaboration, relationship-building, and communication are key aspects to being successful in this role.
Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own the Education Billing & Payments portion of our Student Financial Software product and be responsible for supporting an engineering team, supporting the creation of the roadmap, management of the feature backlog, and more.. What does this look like? You must …
Here’s What We’re Looking For:
See more jobs at Flywire