About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products, merchants, and deals that are relevant to them.

About the Role

We are looking to bring on a strategic, solution-oriented, and creative retention marketer to join the New Verticals retention team.  In this role, you will focus on launching and iterating on CRM programs that drive growth and retention for emerging lines of businesses on DoorDash. The ideal candidate is able to think big picture and ideate on the Cx lifecycle in one moment, and seamlessly transition into the weeds of campaign execution and reporting in the next.  They have experience building consensus with cross-functional teams, building trusted relationships with cross functional partners, and excel at making data-informed decisions to accomplish campaign and business objectives. 

Key areas of support include: creating and maintaining campaigns & workflow strategy for New Vertical efforts, including offer, cadence, and audience testing; analyzing the impact of initiatives on key business metrics like order rate rate and revenue;  creative ideation & iteration, including creative optimization w/ the help of internal creative resources; consulting and overseeing strategy for various Cx workstreams. In this role, you will collaborate with all parts of the business (strategy & operations, brand, product marketing, analytics) and with our Retention team to create and execute strategies that engage and retain active customers on emerging lines of business at DoorDash. 

You will report to our Manager of Lifecycle on New Verticals. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote

You’re excited about this opportunity because you will…

• Work to support new business lines and expansion opportunities, such as Grocery and Beauty, through thoughtful, strategic, multi-channel CRM strategies 
• Manage end-to-end development and execution of email and in-app campaigns. 
• Create adhoc campaigns as well as detailed customer journey flows with actionable trigger points to drive conversion and engagement based on customer insights 
• Create the strategy and framework for the rapid testing in CRM channels
• Be responsible for tracking your initiatives, reporting progress out to team proactively and identifying next steps from campaign learnings
• Establish a strong working relationship with cross functional stakeholders in our Product, Marketing Operations, Analytics and Strategy teams
• Stay current on marketing best practices in email and push notifications, sharing learnings and insights regularly with the broader marketing team

We’re excited about you because you have… 

• 4+ years experience in customer retention marketing, customer engagement, or CRM operations
• Results-oriented with an exceptional track record of developing profitable retention programs and exceeding performance targets
• Highly motivated with an entrepreneurial spirit and ability to work independently, while also able to build strong internal relationships and consensus on initiatives
• Passion for customer experience and increasing the value of customers 
• Strong analytical skills; able to create data-driven marketing strategies and campaigns end to end
• Strong stakeholder management and interpersonal skills
• Bachelor’s degree or equivalent experience; Master’s degree a plus
• Basic knowledge of SQL, HTML and data visualization platforms (e.g. Tableau, Periscope) are nice-to-haves

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 6/10/2024.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

As a Workday Systems Engineer, you will play an important role in the Corporate Applications Team within DoorDash IT. This role serves as a trusted business partner to implement systems and innovative process improvements.

About the Role

We are looking for a Workday Systems Engineer for the IT Corporate Applications team. The candidate will support DoorDash’s IT and People teams by building integrations and solutions within Workday and other ancillary HR systems. The ideal candidate will partner with various business users and be responsible for the full life cycle of Workday technical solutions. You will report to our senior manager of Corporate Applications on our Corporate Applications team in our IT organization. Once our offices reopen, we expect this role to be 100% remote. 

You’re excited about this opportunity because you will…

• Design and build integrations between Workday and various internal and external systems using Workday technologies including Studio, EIBs, Core Connectors, PICOF/PECI, etc.
• Design and build Workday Extend applications working with various business stakeholders.
• Support existing integrations and functionality by monitoring and being a point of contact for business teams for technical help. 
• Collaborate with cross-functional teams to gather business requirements, design and implement solutions, conduct testing, and ensure successful release and user adoption.
• Recommend improvement opportunities and continuously innovate across the Workday platform.
• Serve as the integrations lead for all Workday upgrades, improvements, implementations, and releases.
• Partner with HR team to review security, business process overview and compliance efforts in alignment with audit requirements (SOC and SOX)
• Engage with the Workday community to understand technology capabilities and recommend solutions that address business needs.

We’re excited about you because…

• You have 4+ years of Workday integration development and support experience with 1+ year of Workday Extend experience. 
• You have an ability to manage confidential and sensitive employee information.
• Of your extensive knowledge and experience with Workday Studio, EIBs,BIRT Reporting,  Core Connectors, PECI, and Cloud Connectors, Document Transformation.
• Your expertise in data transformation languages including XSLT, XTT/ETV.
• Your Expertise in building complex reports and dashboards using Report Writer.
• You have an ability to think outside the box in using Workday frameworks to automate and optimize processes.
• You have a functional understanding of core HR business terminology and practices.
• Of your proven ability to audit, maintain, and provide good judgment in utilizing confidential HR information

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 6/4/24.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

DoorDash is looking for a strong Data professional to join our growing Tax Controversy Team. This role will be a key contributor to the Tax Team and will be responsible for supporting the technology & data needs of the tax controversy / audit team, in cooperation with the entire tax organization. You will be reporting to the Senior Manager, Tax Controversy.

As DoorDash continues to grow its global footprint across multiple business lines our need for large scale data and tools is compounding. We are looking for a candidate with experience implementing, using, and analyzing large ecosystems of tax data and advanced technologies needed to take on these growing challenges. This person will support the tax data needs generated by government review of our expanding business. You will liaise between various tax functions, engineering, accounting, and business teams to identify exposures and implement required changes to our tax data ecosystem. You will become an expert in the company’s data in pursuit of excellent outcomes in audits and disputes with tax authorities.

DoorDash is creating a world-class tax team.  Thinking outside of the box and providing creative solutions are celebrated here.  The answers are always right at your finger-tips with the amazing and supportive finance, operations, product and accounting teams around you.  

About the Role

We are looking for the right data expert to help lead our tax team into the future, working diligently across the team to explore new ideas and technology to push our data to its fullest potential!

You’re excited about this opportunity because you will…

• Work with large datasets and create proper governance processes
• You are a data detective who is willing to dig into the details of data and support the best possible outcomes of the tax controversy / audit team. 
• Work directly with stakeholders to identify tax data and technology needs, define requirements, and manage implementation.
• Partner with tax technology and data stakeholders to design new data sources and tooling to fit the tax controversy / audit teams’ needs.
• Constantly challenge the status quo and think of smarter and more efficient ways to do things
• Solve complex problems leveraging data on a large scale.
• Have an innovative mindset
• Have experience in automation software and or Bots
• Package data in a way that it can be interpreted by the end user, with a focus on ensuring accuracy of data delivered

We’re excited about you because…

• You have your BA/BS Degree in Accountancy, MIS, Computer Science or a similar field of study.
• You have experience with managing large sets of financial data. 
• You have 6+ years of data and automation experience; tax related data experience is a plus. 
• You have deep experience in data analytics including running SQL queries
• You have experience in automation, RPA, Alteryx etc 
• You have familiarity with technology tools such as Alteryx Desktop, Snowflake, Python.
• You have experience understanding business requirements and converting those into data and technology solutions.  
• You have experience with participating in the analysis and testing of new data sets.
• You have strong attention to detail and analytical, organizational, and problem-solving skills.
• You’re an independently motivated person with a proven ability to manage multiple projects and prioritize work independently.
• You’re curious and driven to find the right answer.
• You have excellent written and verbal communication skills.
• You have a sense of humor (or at least a tolerance for others who think they have one), a strong moral compass, and compassion for others.

Additional (Preferred) Qualifications:

• Background in tax audits
• Experience with Database and ETL best practices
• Knowledge of scripting languages and reviewing code for accuracy
• CMI, or CMI candidate

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 5/26/24

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

The Global Safety and Security team is responsible for advancing DoorDash through the protection of people, property, operations, brand, and reputation. We manage safety and security risks and deliver value across the business through agility, technology, and a people-first approach. Our team strives to always be in front and there for our people anytime, anywhere.

About the Role

DoorDash is looking for an experienced Manager, System Operations to lead physical security Systems Operations on the Global Safety and Security team. You will work closely with Global Safety and Security leadership to build and manage our System Operations team, systems infrastructure, and services. You will get to partner with IT, Finance, Legal, and other key cross-functional teams. This role will directly contribute to shaping an industry-leading Global Safety and Security department and requires exceptional leadership, customer service obsession, excellent time management, strong vendor/supplier management experience, and a high bias for action.

You’re excited about this opportunity because you will…

• Build and lead a System Operations team that supports global operations
• Partner with key internal and external stakeholders
• Lead the design and deployment of large-scale systems and applications
• Apply your deep understanding of global privacy/security laws and best practices
• Incorporate business continuity and disaster recovery best practices across our systems
• Manage a budget, and systems licensing and hardware end-of-life strategies
• Be responsible for systems monitoring, updates, patching, and event management
• Produce operating metrics, reports, and analysis
• Develop and manage a high-tempo operating rhythm for multi-tiered service and support
• Produce standards-based operating procedures
• Manage our internal ticketing system ensuring timely first-time issue resolution
• Get to work with Github and approve Github code
• Produce intermediate-level system scripts using Bash, Powershell, Python, and T-SQL
• Support Windows Servers and Microsoft SQL Server environments

We’re excited about you because…

• You have a bachelor’s degree or related professional experience
• You have 8+ years of experience working in IT or physical security systems operations
• You have 2+ years of people management experience in related roles
• You are Systems Security Certified Practitioner (SSCP) certified or can obtain certification
• You have Omnicast and Synergis technical certifications or can obtain certification
• You have extensive experience deploying and maintaining IT or physical security systems
• You are able to effectively communicate with customers, partners, and executive leaders
• You have high-level familiarity with Java, C#, C, or C++ programming languages
• You set and achieve ambitious performance goals across teams
• You are outcome-focused and able to set time-bound and measurable targets
• You are resilient and able to adapt to dynamic and fast-paced operating demands
• You take radical ownership of your work and performance
• You can travel globally as required (approximately 15%) 
• You are available for critical support escalations

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, whether we’ve been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

We expect this position to be filled by 5/26/2024

About the Team

Join us at DoorDash, where our people are our most valuable asset. As a member of our People Technology team, you'll play an instrumental role in building simple experiences with technology. We're looking for a talented Senior People Systems Solutions Architect - Total Rewards to join our team and work closely with the product team to drive key business decisions and innovate in critical tools such as Workday. Your contributions will help shape the future of our organization as we continue to push the boundaries of what's possible.

About the Role

The DoorDash People Technology team is looking for a Senior People Systems Solutions Architect - Total Rewards with demonstrated experience and knowledge in Workday HCM, Core and Advanced Compensation modules and their touch points across Talent, Performance, and Reporting. As a Senior People Systems Solutions Architect you will interact directly with senior leaders and cross-functional partners across DoorDash to capture requirements while designing lasting solutions with People Technology.  To support the actionability, it’s critical that this leader is able to provide thought leadership and expertise on how to expand Total Rewards in technology, that can be used to improve the overall business.

This role will report to the Director of HR Technology.

You’re excited about this opportunity because you will…

• Play an integral role in the configuration, support, and success of Workday at DoorDash as we grow and reimagine the way we work with technology
• Work fearlessly in uncovering underlying issues or business problems and turn those issues into solutions within Workday
• Work closely with business partners to understand business strategies while aligning product outcomes to create exceptional experiences in technology (Workday)
• Responsible for understanding business requirements and creating documentation as needed; i.e. Business requirements documents (BRDs), process flows, business cases, gap analysis (as is vs. to be), functional design documents
• Leverage business knowledge and expertise to identify opportunities for process improvements.
• Identify, prioritize, and implement best practices from a solutions perspective for Workday based on gathered requirements and problem solving
• Support system troubleshooting, configuration, testing, and deployment of assigned applications to meet requirements, timelines, and execution standards
• Lead critical rewards programs in Workday, including but not limited to annual and semi-annual rewards cycles
• Lead global compensation rollout using Workday
• Provide production support to ensure superior operational response
• Ensure data integrity by understanding and identifying opportunities to improve, working closely with cross-functional teams
• Train end-users and peers on new processes and functionality as needed

We’re excited about you because…

• You have 7+ years of work experience in HRIS implementation/configuration, both domestic and international. 
• You are passionate about system optimization, employee experience and using Workday modules including but not limited to HCM, Advanced Compensation, and Reporting 
• You utilize strong curiosity to identify and create solutions proactively
• You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the data hence turning the data into configuration
• You are a self-motivated and rapid learner
• You are outcomes-oriented, always evaluating whether our team's activities are achieving the desired, measurable impact, and continuously iterating to ensure the best solution
• You are an owner, always looking for opportunities to learn and better your work product
• You are comfortable and thrive in a fast-paced, continually changing team-oriented environment and able to manage multiple deadlines simultaneously.
• You have a BA/BS degree in quantitative or business fields, or equivalent work experience
• You have an analytical mindset and a “People First” mentality with demonstrated ability to work through complex, ambiguous problems using data and creating configuration solutions based on that data
• You have strong written/verbal communication and presentation skills

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 5/21/24.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

Join us at DoorDash, where our people are our most valuable asset. As a member of our People Technology team, you'll play an instrumental role in building simple experiences with technology. We're looking for a talented Senior Manager, Talent Solutions to join our team and work closely with the product team to drive key business decisions and innovate in critical tools such as Workday, Greenhouse, etc. Your contributions will help shape the future of our organization as we continue to push the boundaries of what's possible.

About the Role

The People Technology Talent team at DoorDash is responsible for building scalable processes, and reliable technology infrastructure to help DoorDash attract and grow our employees.  As part of our People Technology Talent team, you will partner closely with key stakeholders to provide technical expertise, drive efficiencies and deliver high-quality technology solutions.

In this role you’ll be responsible for leading and growing the team that builds the core talent  products and strengthens the platform foundations.  You’ll be working on defining, driving, and delivering the technical roadmap of the org, growing talented architects who can continue to build out our experience systems (Workday and Greenhouse) while defining the underlying infrastructure of DoorDash.

This role will report to the Director of HR Technology.

You’re excited about this opportunity because you will…

• Developing and implementing the strategic vision & roadmap for the Talent Acquisition and Talent Organization Technology function
• Collaborate with key cross-functional leaders to provide solutions that synchronize with the People organization business strategy
• Oversee the daily functioning, maintenance, and support of Greenhouse, Gem, scheduling, etc. for the Talent Acquisition organization
• Design technical solutions to support critical performance cycle reviews using Workday
• Establish partnerships with third-party vendors to ensure effective service delivery
• Recognize prospects for system upgrades, process refinements, and automation to boost operational efficiency and elevate user satisfaction. Engage actively in system upgrade initiatives and their implementation for Talent Acquisition and Talent organization.
• Lead an exceptional team, fostering a culture of product centricity, iterations and solutioning key problems for our stakeholders
• Ensure company compliance with Data Privacy Laws, coordinate global compliance efforts with Legal and other stakeholders, and assist in meeting new regional or global data privacy requirements like CCPA, GDPR, etc.
• Create a focused customer service function with the goal of producing a seamless, excellent user experience for all users and partners

We’re excited about you because…

• You have 8+ years of work experience in HRIS implementation/configuration, both domestic and international. 
• You are passionate about system optimization, employee experience and using Workday modules including but not limited to HCM, Performance, and Reporting 
• Proven track record growing critical Talent Acquisitions tools such as Greenhouse and Gem
• You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the data hence turning the data into configuration
• Strong capacity planner to ensure a high level of team delivery
• You are a self-motivated and relationship driven
• You are outcomes-oriented, always evaluating whether our team's activities are achieving the desired, measurable impact, and continuously iterating to ensure the best solution
• You are an owner, always looking for opportunities to learn and better your work product
• You are comfortable and thrive in a fast-paced, continually changing team-oriented environment and able to manage multiple deadlines simultaneously.
• You have a BA/BS degree in quantitative or business fields, or equivalent work experience
• You have an analytical mindset and a “People First” mentality with demonstrated ability to work through complex, ambiguous problems using data and creating configuration solutions based on that data
• You have strong written/verbal communication and presentation skills

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by May 21, 2024.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team:

DoorDash for Business provides meals solutions to companies. We're building and scaling new ways to delight our corporate customers by leveraging the DoorDash platform. The LiveOps team is specifically focused on proactively solving client blockers with as little disruption to our clients day to day as possible. 

About the Role:

As the LOS (LiveOps) Team Lead, you will manage the performance of a team of LiveOps specialists, while supporting their development and advancing their skill sets. You’ll manage the daily operations, define success metrics, and build plans to drive results for the team. You will identify opportunities for improving performance, training content, and tools. You will create, distribute, and present impactful and insightful reporting on individual and team performance. You will report into the Sr. Program Manager on the Client Success Team of Doordash for Business.

You're excited about this opportunity because you will…

• Manage and develop Senior Specialists and Specialists to advance their development and skill sets.
• Responsible for establishing, assessing, and maintaining performance metrics of the team.
• Identify coaching opportunities and help the team reach the next level.
• Coordinate daily workflow assignments within the team and adjust resources to meet service-level agreements.
• Support your team by being present and answering questions, hosting weekly team huddles, and creating impactful changes.
• Identify areas in our processes/playbooks that need greater clarity and collaborate with others to improve our processes or playbooks.
• Create, distribute, and present impactful and insightful reporting on individual and team performance.

We're excited about you because…

• You’re a proven leader. You have 2+ years of experience managing high-performance teams of 5+ employees, ideally in a high-growth environment such as tech or business. 
• You act like an owner. You do what it takes to support a 24/7 business across multiple shifts. You’re excited to have ownership over a new and rapidly growing business.
• You solve problems from first principles.  You’re excited to solve problems in innovative ways, and you resist the “this is how it’s always been done” thinking.
• You’re unafraid of ambiguity. Rapid change and learning are exciting to you, and you thrive in ambiguous startup environments.
• You’re analytical.  You let data win arguments. You are a data-first problem solver with experience using Excel or Google Sheets to analyze data, including maintaining complex spreadsheets and creating pivot tables. You have a beginner/intermediate knowledge of SQL. 
• You have 2+ years of experience.in tech, business operations, customer support, logistics, or fulfillment roles with a bachelor’s degree.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 5/20/24

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

Come help us build the world's most trusted on-demand, logistics engine for delivery! We're building a team of great minds to help us secure and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and drivers.

About the Role

The Corporate Security Engineering team is designing and building DoorDash’s next generation defense for the ever-changing landscape of the DoorDash corporate environment. From collaboration systems, endpoint hardening, AI proliferation in internal workflows and 3rd Party Services, to whatever the next big trend in the tech industry is, the Corporate Security Engineering team is responsible for making sure we have appropriate controls in place to keep customer and company data safe. More importantly, your north star is making security usable, breaking down bad habits and click fatigue in favor of solutions that improve security posture while enabling the business to move faster. As the manager of the Corporate Security Engineering team, you’ll work with your team of engineers to constantly reassess the risks and threats facing DoorDash and the different operating silo’s, set the priorities for our security program and truth seek. You will be responsible for managing relationships with sales, product, engineering, legal, finance and business counterparts throughout the company to solve data handling, compliance and security challenges. Occasional travel is required for major planning meetings and to maintain supportive relationships with your direct reports.

You’re excited about this opportunity because you will…

• Manage a team of experienced security engineers responsible for defending and hardening the DoorDash corporate environment, it’s brand, and the data within
• Advocate for innovative solutions to secure a continually evolving corporate environment
• Develop and implement a comprehensive strategy for endpoint hardening, Data Loss Prevention, and SaaS security to ensure the security and compliance of devices and resources
• Drive the Zero Trust philosophy, enforcing corporate identities and policies to safeguard and shield data
• Conduct security reviews for architectural changes and new vendors, and enhance the process through automation and process creation
• Facilitate communication between engineers and stakeholders to grasp business needs, contributing to setting the technical direction for the DoorDash Security program
• Collaborate with the Detection and Threat Response team to enhance incident response processes by refining their ability to respond through the architecture and deployment of host-based security solutions
• Invest in and nurture the growth of the members of the Corporate Security team, their skills, and their careers, embodying the DoorDash value of continuous improvement, striving for "1% Better Every Day."

We’re excited about you because…

• Have 6+ years of security engineering with a focus in corporate systems or equivalent industry experience and a minimum of 2 years of management experience
• Have led the implementation and creation of policies for systems and services like Data Loss Prevention, Mobile Device Management, Endpoint Detection Response, secure file sharing, communication systems and more
• You have directly led or contributed to SOX, SOC 1 or SOC 2 compliance certifications, know their importance to the business, and understand how to maintain them
• You are familiar and have a proven track record implementing frameworks such as NIST CSF, ISO 27001, etc
• You are an effective threat and risk modeler, you can almost predict the future which you use to ensure adequate mitigations and remediations are implemented
• You know the difference between progress and perfection, and that working in iterations is sometimes better than waiting to deploy the perfect solution
• Lead with a people-first approach, is able to facilitate a conversation rather than dictate it, and is empathetic to divergent viewpoints
• Bring deep experience providing technical leadership and guidance, leveraging both strategic and analytical thinking to solve problems. Creativity is your superpower, and engineering excellence is your agency
• Are adept at working in a very fast-paced, diverse environment and are comfortable wearing multiple hats to achieve strong security outcomes across multiple organizations

Nice to Have

• Experience with these specific technologies or similar alternatives is not required but helpful.
• Experience maintaining or contributing to open-source projects
• You have strong development skills with Python, Golang or TypeScriptYou have hands on experience working with Slack, Okta and Google Workspace and Google Cloud
  

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 5/21/24.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the team… 

Our Legal Team has built a reputation within the company for our supportive approach to counseling, always with a bias for action. We’re a group of seasoned business-forward legal professionals, who work collaboratively, have a healthy sense of humor, are humble, and are kind to one another and our clients. 

A key part of the Legal Department strategy is scaling to support our fast growing business through operational efficiency.  As a member of the Legal Operations team, you’ll be responsible for driving operational excellence by bringing people, process, and technology together in ways that increase legal service velocity, build team capacity, and support innovation. Join us!

About the role… 

The Legal Process Analyst is a high-bandwidth, meticulously organized individual, who can juggle both process improvements and issue resolution. On a typical day, you may work with data teams to improve a legal process dashboard, participate in weekly process calls with Litigation counsel, update playbooks to align with process updates, and respond to medium complexity records requests. 

This position calls for a self-starter who wants to innovate and be part of a dynamic, fast-moving team. The Legal Process Analyst is a leader, problem solver, team builder, and a subject matter expert who is always looking for ways to help the team become more efficient by streamlining processes and identifying issues & resolutions. The ideal candidate has some technical prowess and operational experience to help them make informed decisions that improve legal operational productivity related to the third party data requests. This role reports into the Senior Manager of Legal Operations.

You're excited about this opportunity because you will...

• Improve our operational and legal response processes related to third party data requests to ensure that we continue to deliver high quality responses to subpoena and records requests. 
• Collaborate with Data Analytics and Litigation teams to build and maintain data dashboards used to respond to legal requests for information.
• Support the response process for incoming third party subpoenas and data requests related to DoorDash audiences.
• Communicate with third party requesters to identify data subjects and provide responsive records.
• Flag non-standard escalations for review and work directly with management and/or counsel on escalation resolution.
• Be responsible for drafting and maintaining team playbooks.
• Demonstrate strong communication skills and relationship-building with peers, business partners and company leaders. 
• Serve as a resource and/or mentor for other employees on the team. Contribute to quality assurance, training practices, and process development. 

We're Excited About You Because… 

• You have a Bachelor’s degree or 4+ years of equivalent experience.
• You have 2+ years of experience in operations or business intelligence/analytics; experience in legal operations, law enforcement response, civil legal process or as a paralegal or legal assistant is a plus.
• You have experience using data analytics tools like Mode, Sigma, and Tableau to create queries and generate exports.
• You have knowledge of Salesforce and Excel or Google Sheets (preferred).
• You possess extraordinary written, verbal, and interpersonal skills.
• You represent the DoorDash brand with humility and a customer-first mindset.
• You are a self-motivated, rapid learner, excited about developing your analytical and problem-solving skills.
• You have a mind and talent for process improvement.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
We expect this position to be filled by 5/8/2024.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

Come help us build the world's most trusted, on-demand logistics engine for delivery! At the forefront of safeguarding DoorDash’s digital assets, the Cloud Security Team is a dedicated group of professionals committed to ensuring the highest standards of security within our cloud environments. With a focus on innovation and collaboration, our team thrives on designing and implementing robust security measures, staying ahead of emerging threats in the ever-evolving landscape of cloud security.

About the Role

We are looking for a seasoned cybersecurity leader and people manager to continue maturing our cloud security program and growing our engineers. As the Engineering Manager of Cloud Security, you’ll guide the technical direction and execution of the team. You will report into the Engineering Manager of Application & Cloud Security within the Security Engineering organization. We expect this role to be 100% remote, or hybrid if you choose to work from a DoorDash office location. Occasional travel is required for major planning meetings and to maintain supportive relationships with your direct reports.

You’re excited about this opportunity because you will…

• Partner with cross-functional stakeholders and leaders to define the roadmap and vision for the team.
• Define cloud security requirements and collaborate with other engineering teams to implement them, using best practices on secure cloud implementations as a guidepost.
• Build metrics to measure adoption rates and to ensure our technical solutions are successfully meeting security needs.
• Design and deploy scalable cloud security services/tools; Provide automated infrastructure provisioning via Terraform, containers and Kubernetes security and architecture 
• Develop strong relationships to foster productive collaboration and to increase the effectiveness and impact of our team’s work.
• Build an outstanding team by coaching engineers, empowering your team through thoughtful delegation, and aligning work within your team according to skill level and professional goals.
• Provide continuous feedback to position your team members for optimal performance, and recognize the individual strengths and contributions of team members.
• Clearly communicate with both technical and non-technical audiences to achieve positive outcomes from meetings, technical reviews, and onsite strategy and planning activities.

We’re excited about you because you…

• Have 5+ years of security engineering experience in a cloud-production environment or equivalent industry experience and a minimum of 2 years of management experience.
• Lead with a people-first approach, able to facilitate a conversation rather than dictate it, and use influencing skills to accommodate divergent viewpoints in your decision-making.
• Bring deep experience providing technical leadership and guidance, leveraging both strategic and analytical thinking to solve problems.
• Are adept at working in a very fast-paced, diverse environment and are comfortable wearing multiple hats to achieve strong security outcomes across multiple organizations.
• Have experience driving security capabilities across AWS utilizing technologies such as Terraform, as well as experience with microservices and container technologies (e.g., Docker and Kubernetes).

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 4/28/24.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

The Finance & Strategy team accelerates the growth of our business by implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability, and defensibility of our business model. We're looking for people who can model the future, and collaborate to help carry projects from conception through execution.

About the Role 

We are looking for an Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. The role sits with the Integrated Finance & Strategy team – tasked with building structures and approaches for teams to work effectively across lines of business to ensure we are maximizing our growth and profit potential. This role is intended to be flexible to meet the needs of the day-to-day management of the business, and will require adaptability in approach and partnership with various cross-functional teams. 

You're excited about this opportunity because you will…

• Drive strategic decision making in a fast paced constantly changing environment
• Collaborate with key stakeholders to develop new processes and investment decision making frameworks 
• Work to optimize our approach to balancing growth vs. profitability 
• Identify and quantify key risks & opportunities in our business
• Support special projects to continuously improve, automate, and scale forecasting and reporting tools, processes, and methodologies
• Track and analyze key business/financial KPIs, uncover trends and assess current/future business risks and opportunities
• Work with product, operations and analytics to understand the efficiency of spend and create strategies to unlock incremental revenue and profits through new products, services, and business models
• Coordinate planning processes end-to-end to set OKRs & financial targets for various groups  

We're excited about you because…

• 2+ years of strategic finance, corporate finance, or investment banking experience at a high-growth technology startup or well-established company
• Experience working on projects that require cross-functional collaboration
• Advanced Excel & financial modeling skills.  Able to build robust financial models used by teams throughout the company, and to size opportunities and build business cases for pursuing new initiatives
• Strong communication skills, both written and verbal
• Ability to influence cross-functional partners at all levels within an organization
• Basic SQL proficiency (or willingness to learn).  Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

Applications for this position are accepted on an ongoing basis

About the Team

It’s an exciting time to join our growing Accounting team in Mexico with ample development opportunities. We're looking for a Senior Accounting Manager to strengthen our general ledger and accounting operations functions in Latin America (LATAM) while keeping pace within one of the fastest growing marketplace companies.

About the Role

You will report into the International Controller on our Accounting Team. We are hiring a Senior Accounting Manager to manage Latin American (primarily in Mexico and Brazil) regional accounting and regulatory compliance matters. This is an individual contributor position, with the opportunity for impact by creating efficient processes, solving problems with cross-functional collaborators, and demonstrating knowledge as a dedicated SME for Latin America accounting operations. Progressive experience in accounting operations, internal controls and financial systems is required, as well as the ability to interact with all levels of management and cross-functional teams. You will speak and write fluently in both English and Spanish to work across teams. In this role, you will report to the International Controller, based in the United States, and you will not have direct reports.

You’re excited about this opportunity because you will…

• Manage daily accounting activities to ensure compliance with local regulations/GAAP, U.S. GAAP, internal policies, SOX controls, and external audits
• Review day-to-day accounting operations, including General Ledger, bookkeeping, month-end and quarter-end closing
• Oversight and being accountable for the accuracy and completeness financial results of the Accounting functions in LATAM (including Mexico and Brazil)
• Work with external vendors and oversee the budget and manage the performance of external vendors
• Review account reconciliations on a monthly basis and prepare monthly reporting packages
• In charge of statutory audit of local financials as needed
• Work with internal partners, including HR and FP&A, and external team members
• Actively seek process improvements and being a driving force in accounting related projects, including payroll

We’re excited about you because…

• You have 5+ years' of hands-on accounting experience, a CPA great to have!
•  You are fluent in speaking and writing in both English and Spanish
• You are self-motivated and self-managed - able to think independently, creatively, and opportunistically
• Take ownership of the process
• You have sharp business acumen and process-oriented
• You are data-obsessed and unafraid to go down to the lowest level of detail for truth
• You have excellent interpersonal, oral and written communication skills
• You have strong organizational and time management skills

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

Our extremely impactful G&A + Headcount Finance & Strategy Team powers some of the most important and foundational decisions for DoorDash globally, from finance, legal, public policy, and talent requisition to country, and business line launches. We support business leaders making cost-effective investments on a daily basis by building financial models to evaluate trade-offs, developing strategies for successful execution, and building KPIs to measure progress. As DoorDash became public while hyper-growing to new businesses and countries, our team is also the backbone for building and improving many core company-wide processes, including headcount planning, compensation and benefit design for the total company. 

About the Role

This role will be an addition to the team to expand the breadth and depth of our support to the business leaders. In this role, you will wear multiple hats by providing leadership with recommendations on opportunities to scale efficiently, streamlining processes to ensure cross-functional alignment, and managing budgets to meet company goals. We’re looking to hire strategic thinkers who can model the future, solve complex problems, and collaborate effectively to help carry projects from conception through execution. If you are excited about this, we want to hear from you. 

You’re excited about this opportunity because you will…

• Drive decision-making: proactively rationalize G&A spend, evaluate the trade-offs of options, and provide financially sound recommendations to business leaders. 
• Forecasting: Once decisions are made, provide accurate forecasts to give guidance on dollar impact on P&L, balance sheet and cash flow. 
• Report & Drive accountability: Define KPIs, build dashboards and reports to provide actionable insights on spends.
• Own the quarterly / annual budgeting process and perform monthly expense and headcount analysis for all G&A business partners. Partner with the accounting team during financial close to align completeness and accuracy from both reporting and forecasts.
• Own total company areas such as headcount and/or benefits and provide and provide reporting for senior leadership to enable strategic decisions. 
• Identify and lead improvement initiatives to ensure cross-functional alignment and increase efficiency.

We’re excited about you because…

• 2+ years of financial planning and analysis experience with a proven track record of proactively taking initiatives and driving business results.
• Strong ability to turn data into actionable insights & influence decision-making by senior leadership around the world.
• Willingness to continuously improve budget and reporting processes to automate information flow and reduce manual touch-points. 
• Ability to collaborate effectively with colleagues to navigate through changes and support business growth.
• Expert skills with Excel, Google Suite, & Financial Planning Tools (i.e. IBM, Anaplan & etc.)
• NetSuite, Tableau, SQL experiences are a big plus

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

Applications for this position are accepted on an ongoing basis

About the Team

The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more! 

About the Role

You will play an integral role in building our business strategy in different areas across the Dasher & Logistics pillar. Your primary goal will vary based on the team you join but will focus on different opportunities to improve and optimize the Dasher experience or delivery quality by getting into the weeds and really understanding what’s happening on the ground, developing and testing hypotheses, and scaling that impact through working with cross-functional teams such as Product, Engineering, and Analytics! You will report directly into a Manager or Senior Manager on the Dasher & Logistics team.

You’re excited about this opportunity because you will…

• Build analysis to create data-driven decisions to improve the experience for our Users
• Operate at the lowest level of detail to become an expert of this problem space
• Learn how to develop strategies and act on them
• Work closely with cross-functional teams to drive impact for DoorDash

We’re excited about you because…

• You have 1-2+ years of experience in consulting, strategy, financial services, operations, technology, or related experience
• You are able to analyze and synthesize data, make informed decisions and balance quantitative measurement with an empathetic, intuition-based mindset. You can crunch data in SQL/excel independently.
• You love thinking about problems from a first principles approach, and you aren’t afraid to take action and try new things in order to create the future.
• You are able to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization.
• You focus on getting stuff done and aren’t afraid to get into the details. No job is beneath you and you lead from the front and with optimism.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

Applications for this position are accepted on an ongoing basis

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

The Drive Middleware Partnerships & Infrastructure team forms part of the broader Product Partnerships team, and is responsible for fueling the growth of DoorDash Drive, one of the fastest growing segments within DoorDash. We provide the premier white-label delivery service capability, enabling our merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels while leveraging their own brand identity and voice. The Drive platform’s capabilities and integrations are a massive contribution to our business’ ability to grow. 

The team works on some of the highest priority and visibility projects that directly impact the P&L for general managers. You will be empowered to challenge the status quo, identify ways to move the needle and take charge of finding scalable solutions to drive growth for the platform with a large portfolio of middleware providers (technology integration partners, such as POS or online ordering aggregators). Not only will you formulate strategy and build tactical plans, you will be responsible for ensuring its execution and achieving tangible outcomes. Finally, it is a highly cross-functional role giving you great exposure to many facets of the business and increasing your network of highly competent thinkers and doers. 

About the Role

You will report into the Senior Manager of our Drive Middleware Partnerships & Infrastructure Team, and play a pivotal role in driving company growth, particularly in the Drive SMB segment, by optimizing and growing our store penetration and delivery volume from a large portfolio of our integration partners. Specifically, you will be responsible for managing a cohort of 300+ integration partners, identifying scalable solutions to grow volume from these partners and continuously looking for ways to improve operational efficiencies. 

Your responsibilities will include:

• Identifying and executing on scalable solutions to grow delivery volume from 300+ unmanaged middleware providers (MWPs)
• Continuously look for ways to improve operational efficiencies and optimize our unit economics with these MWPs
• Working closely with our Business Development, Legal and Operations teams to support pricing conversations, including conducting price/volume sensitivity analyses and P&L forecasting
• Devising and running SQL queries and analyzing performance and efficiency data at the lowest level of detail in order to provide strategic insights or recommendations
• Diving deep into data to analyze weekly performance to provide meaningful commentary, strategic insights and action plans to leadership, including P&L owners and general managers 
• Leading high-visibility strategic initiatives and task forces that impact our large portfolio of middleware partners, such as mass communications and Drive updates
• Building go-to-market plans for business strategies and scalable processes, such as pricing, merchant onboarding, new product feature adoption and marketing initiatives
• Managing multiple projects at once, ensuring that all team members and cross-functional partners are bought in and adhering to project timelines
• Tracking results of marketing campaigns aimed to increase store penetration and delivery volume, and provide analysis against pre-defined key metrics
• Designing a best-in-class operating playbook to drive delivery volume and profitability
• Lead ad hoc projects as determined by your Senior Manager or Director

The best candidates will:

• have extremely strong analytical skills with an intellectual curiosity to challenge and dissect data
• demonstrate an entrepreneurial spirit to find creative solutions to overcome seemingly impossible challenges
• understand the importance of ownership and bias for action
• be comfortable working in a fast-paced environment

You're excited about this opportunity because you will…

• Drive volume and improve profitability -responsible for top-line growth and identifying ways to improve unit economics
• Tackle challenging problems- tasked to grow volume in a scalable manner from a large portfolio of unmanaged integration partners
• Lead high visibility and high impact projects - address Drive’s most unique and challenging questions
• Own business strategy and outcomes— use data and insights to formulate strategy, provide recommendations and develop operational plans to share with leadership team
• Influence cross-functional stakeholders -work with various teams, such as Product, Engineering, Finance, Analytics and Legal, to drive scalable growth
• Execute on plans –take responsibility for implementation plans and go-to-market of new product initiatives
• Deep dive into data to solve problems- pull and work with complex datasets; SQL experience required

We're excited about you because you…

• Have 1-2 years of experience in a strategy, operations, financial services, investment banking, consulting, technology or business analyst type role
• Are comfortable with building and running SQL queries to analyze business performance
• Possess strong analytical skills and bring a structured approach to ambiguous data sets
• Can think strategically and creatively to come up with solutions to complex problems
• Have experience in bringing new products to market and scaling business processes
• Enjoy working with cross-functional teams and have a strong penchant for influencing others to achieve desired outcomes
• Display extreme ownership over multiple projects and workstreams, while ruthlessly prioritizing what will actually move the needle 
• Are a self-starter; you aren’t afraid of failure, have a bias towards action and can thrive in a fast environment.
• Oscillate easily from strategic considerations to tactical execution 
• Are humble and hungry; you’re willing to get your hands dirty and are open to feedback
• Demonstrate strong communication and reporting skills; can summarize complex issues into succinct problem statements and can provide high-level business commentary to leadership
• Bachelor’s degree required

Why You'll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day

We are learners – Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 2/15/2024.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

As DoorDash's core operating team, Customer Experience & Integrity (CXI) ensures that we retain every customer with a seamless experience while protecting the platform and our community from bad actors and harm. Our team supports consumers, dashers, and merchants who need our help via a seamless in-app experience and global network of teammates answering questions and fixing the root cause of issues. We are customer obsessed and work to give each customer who contacts us the best possible experience.

About the Role

This role is responsible for powering the strategic planning, accelerating operations of our ‘horizon 2’ or longer term innovation and driving organizational effectiveness - specifically:

• Strategic Planning - Driving the business cadence and strategic planning to inform goaling, accountability and communication of strategy
• Innovation & Acceleration - How do we pilot and test assumptions to drive business lines for the next phase of growth at DoorDash? This lean team will be focused on incubating the big bets to transform the business.
• Org Effectiveness - How do we increase engagement and team effectiveness both for our frontline and management teams? Ultimately it is our people that will the the biggest accelerator of business results
  

You’re excited about this opportunity because you will…

• Lead a high performing team of Senior Managers to deliver strong results for our customers and employees
• Own the P&L - working with executive leadership to balance cost efficiencies with customer outcomes
• Be a leader of the broader Customer Experience & Integrity leadership team working across Customer Experience, Fraud and Safety Strategy and other core operating teams reporting into our Chief Operating Officer to build a best-in-class operation

We’re excited about you because…

• You are strategic, data-driven and can work with our executive team to delivery company-level results
• You thrive leading teams and are passionate about hiring and retaining great people and have experience overseeing large operations
• You're oriented to the goal you're trying to achieve and act with urgency to achieve it
• You don't mind digging into details, talking to customers and learning from experience
• You want to do right by our customers to provide a scalable, world-class customer experience
• You are a strong cross functional collaborator
• You have 10+ years experience in customer experience, support or similar

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 4/1/24.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the Team

The Finance & Strategy team is responsible for accelerating the growth of our business by identifying and implementing new opportunities and solutions.  We partner with teams across the company to improve the profitability, scalability, and defensibility of our business model. We’re looking to hire strategic thinkers who can model the future, solve complex problems, and collaborate effectively to help carry projects from conception through execution.

About the Role

We are looking for an Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. You will partner with teams across the business to support financial decisions that involve one of our various products by evaluating effectiveness and developing creative ways to grow the product.

You’re excited about this opportunity because you will…

• Drive strategic decision making in a fast paced constantly changing environment
• Collaborate with key stakeholders to develop new processes and investment decision making frameworks 
• Work to optimize our approach to balancing growth vs. profitability 
• Find ways to automate operational aspects of the financial planning & analysis process
• Develop reports to track budget vs. actuals and provide visibility to business partners around areas that are over or under-performing
• Identify and quantify key risks & opportunities in our business
• Support special projects to continuously improve, automate, and scale forecasting and reporting tools, processes, and methodologies
• Track and analyze key business/financial KPIs, uncover trends and assess current/future business risks and opportunities

We’re excited about you because you have...

• 2+ years of strategic finance, corporate finance, or investment banking experience at a high-growth technology startup or well-established company
• Experience working on projects that require cross-functional collaboration
• Advanced Excel & financial modeling skills.  Able to build robust financial models used by teams throughout the company, and to size opportunities and build business cases for pursuing new initiatives
• Strong communication skills, both written and verbal
• Ability to influence cross-functional partners at all levels within an organization
• Basic SQL proficiency (or willingness to learn).  Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process 

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

Applications for this position are accepted on an ongoing basis