The Senior Manager, Service Delivery is an important role in our organization, reporting to Director of Service Delivery. The qualified candidate is dedicated to delivering an outstanding, consistent, and predictable level of service to our customers. This role will assist the Director with the digital transformation of the organization, establishing our Service Delivery group as a strategic asset for the company. The Senior Manager, Service Delivery will be responsible for overseeing multiple Service Delivery Managers, including their people and processes.