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Catch22

A non-profit business with a social mission.
Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that build resilience and aspiration in people and communities. Our 1600 colleagues work at every stage of the social welfare cycle, supporting 44,000 individuals from cradle to career. Today we deliver alternative education, apprenticeships and employability programmes, justice and rehabilitation services (in prisons and in the community), gangs intervention work, emotional wellbeing and substance misuse, and children’s social care programmes.

Headquarter Location:
London, UK
14d

Women and Girls Case Worker

Catch22Wolverhampton, United Kingdom, Remote
14d

Team Leader - Victim Services

Catch22Manchester, United Kingdom, Remote

Catch22 is hiring a Remote Team Leader - Victim Services

Job Description

Following the award of a new contract with Greater Manchester Combined Authority, we are looking for a Team Leader to join our Greater Manchester Victim Service. 

As Team Leader, you'll lead a team of Victim Care Coordinators who manage a caseload of victims of crime across the Greater Manchester area. You will be accountable for creating an environment in which staff are engaged and empowered to achieve the best possible outcomes for service users, whilst working with the Deputy and Head of Service to ensure that our commissioners (Greater Manchester Combined Authority) and other partners remain informed and satisfied with the provision of our services.

In addition to your team leadership responsibilities, you'll also manage a small caseload of our most complex or sensitive cases, and support the growth of the team's expertise in one of the following areas:

  • Domestic Abuse
  • Sexual Violence
  • FGM
  • Children and Young People
  • Gangs and Knife Crime
  • Modern Day Slavery
  • Hate Crimes
  • Equality, Diversity and Inclusion
  • Fraud
  • Radicalisation

Click here to download the full job description

Qualifications

We are looking for someone with the following skills, abilities and experience:

  • Experience of leading a team, supporting and developing people to deliver high quality services.
  • Knowledge of the criminal justice sector, preferably with knowledge of the challenges faced by victims of crime.
  • Experience of working with or supporting vulnerable people, either through paid or voluntary employment, or even through personal experience.
  • Knowledge of safeguarding
  • Good level of basic IT skills - post will involve daily use of a variety of systems required for administrative duties and necessary reporting.
  • Good communication – written and verbal communication.  Able to actively listen and understand the needs of service users. Communicate solutions to solve problems effectively for supporting service users.

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Catch22 is hiring a Remote Compliance and Administration Assistant

Job Description

In the role of Compliance & Administration Assistant, you will provide essential support to the Senior Leadership Team, Operational Managers, and Staff to ensure full compliance across all Catch22 Colleges. Additionally, you will provide daily administrative support to ensure the efficient and professional operation of the Employability & Skills Hub.

Main Duties and Accountabilities

Compliance Support

  • Working with the Compliance & Quality Manager to ensure all paperwork for new students passes compliance and quality checks before being uploaded for funding claims.
  • Compliance checking documents submitted by all sites, updating individual learning records (ILR) in PICS accurately and in a timely manner on our PICS MI system and tracking documents.
  • Generating reports from PICS to assist sites and management in reviewing overdue documents.
  • Assisting in the management of the bursary compliance procedures across multiple locations.
  • Gaining knowledge about the ESFA’s and other programme funding streams contractual requirements (especially in relation to bursary funding, core funding requirements and reporting requirements).

Admin & Finance Support

  • Managing exam bookings across all College sites in accordance with the appropriate awarding body, ensuring precise assignment of qualifications and levels. Utilise the exams booking form to meticulously track all data, including exam results.
  • Reviewing incoming correspondence and to prioritise matters for the team's attention and responding to administrative requests such a taking minutes, supporting the team with events, transport bookings etc.
  • Utilising the electronic purchase order system to raise purchase orders, requisitions and receipt of goods. 

Click here for Job Description

Qualifications

Qualifications

  • Minimum Level 2 in English and Maths

Knowledge & Experience

  • Experience and/or demonstrable knowledge in developing and maintaining administrative systems and processes to support the work of a team.
  • Experience in analysing and interpreting data, and in presenting data to a range of stakeholders to inform their decision making.
  • Experience in providing information, advice and guidance to a range of stakeholders in respect of data, compliance, recording rules, etc.

Skills & Abilities

  • High standards of organisation. Highly effective in managing your own time and in prioritising work to meet competing deadlines.
  • Able to break down complex challenges/tasks into an ordered programme of work to achieve a given objective on time and to a high standard. 

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+30d

Case Worker - County Lines - Manchester

Catch22Cheadle, United Kingdom, Remote

Catch22 is hiring a Remote Case Worker - County Lines - Manchester

Job Description

The role of Case Worker - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support and Rescue Service.

*This role requires access to a car, and a full manual driving licence.

About You

  • Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
  • Honest and reliable, with a creative and flexible approach to all aspects of work.
  • Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
  • Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
  • Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
  • Experience of using recording and data collation systems.

Main Duties and Accountabilities

  • Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
  • Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
  • Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
  • Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
  • Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.

Please click here to view the full Job Description.

Qualifications

  • Experience of working with young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.
  • Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
  • Knowledge of issues around risk and vulnerability amongst young people.
  • Good ICT skills, with experience of using data recording and data collation systems.

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+30d

Case Manager

Catch22London, United Kingdom, Remote

Catch22 is hiring a Remote Case Manager

Job Description

The role of Case Manager is an excellent opportunity to deliver a range of holistic and supportive employability interventions to refugees, as part of a new Home-Office funded contract. Reporting to the Operations Manager, and working alongside a large team, this role is key to providing timely, supportive, and sustainable impact for participants.

About You

  • A positive, enthusiastic approach to problem solving, and a ‘can do’ attitude.
  • Approachable, adaptable, and supportive to the range of stakeholders involved in this programme.
  • Strong interpersonal and communicative skills, with the ability to develop strong rapport with referral partners, customers, training providers, employers, and participants.
  • Experience of providing employability-related coaching support, to build the self-confidence, skills, and abilities of job seekers/learners.
  • Great organisational, administrative, and prioritisation skills, with the ability to work to deadlines, produce reports, and deliver on objectives.

Main Duties and Accountabilities

  • Inducting, assessing, and 'on-boarding' participants, delivering high quality end to end information, advice, and guidance.
  • Promoting and developing the mind-set, emotional intelligence, self-confidence, and esteem of participants, so that they are better equipped, and succeed in the world of work.
  • Preparing CVs, cover letters, and job/apprenticeship application forms with participants, and undertaking job searches using relevant web-based software and packages.
  • Short listing, pre-selecting, and matching/submitting participants to vacancies/work experience opportunities generated by the Catch22 account management team, and preparing job packs on specific vacancies/work experience opportunities.
  • Introducing participants to a 'strength based' recruitment approach to succeeding in job interviews, preparing them to a high standard for interview with employers, and arranging interviews for participants where appropriate.
  • Engaging participants to ensure that they sustain their job or apprenticeship, and delivering high quality In Work Support, which effectively sustains participants for a minimum of six months.
  • Supporting with the delivery of any Job Fairs, Workshops, and Seminars, both face to face, and remote, that prepare participants ready for the world of work.

Please click here to view the full Job Description.

Qualifications

We are looking for applicants who can demonstrate:

  • Experience of coaching, and delivering services, within the Employability sector
  • Experience and knowledge of strength based recruitment
  • Desirable: qualification in IAG, Careers Guidance (QCG), Coaching

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+30d

Sessional Teaching Assistant

Catch22Maidstone, United Kingdom, Remote

Catch22 is hiring a Remote Sessional Teaching Assistant

Job Description

About the Role

This is an exciting opportunity to work as part of a highly collaborative team, assisting in the provision, and the delivery of, a quality curriculum. You will assist in driving improvements in performance, and enhancing outcomes in the engagement, achievement, and progression, of learners.

*Remote and face to face working options available.
*Opportunities are available in Maidstone, Bishop Auckland, Peterlee, and Nottingham - please state your preference of location upon application.

About You

You are a great communicator: You will have the ability to communicate effectively in verbal and written form, building positive and professional relationships with stakeholders such as students, colleagues, and parents/carers.

You are flexible, creative, motivated, inclusive, and adaptable:You will be flexible and enthusiastic, with great time management skills. You will advocate for, and drive, a culture of trust and respect between all staff and students, where students are treated as young adults who need some support to prepare for independence, and for the world of work. You will be a role model for inclusive learning and the recognition and celebration of diversity.

You are experienced, and knowledgeable: You will have a robust knowledge of behavioural techniques, and their application. You will also have experience of working with young people, including those with complex, behavioural, and additional learning needs, which strengthens your ability to cope with emotionally demanding situations. You will be able to effectively use a variety of teaching and organisational styles and resources, including ICT, to deliver outstanding teaching and learning.

Experience:

  • Experience of working with disengaged or hard to reach young people.
  • Experience of delivering and planning lessons, preferably in curriculum areas such as English, Maths, and PSHE/Employability.
  • Experience with safeguarding procedures, and promoting the welfare of learners.

Knowledge:

  • An extensive knowledge and understanding of how to use, and adapt, a range of teaching, learning, and behaviour management strategies, including how to personalise learning to provide opportunities for all learners to achieve their potential.
  • A sound knowledge of planning and assessment techniques.
  • A secure knowledge and understanding of subject(s) / curriculum area(s), and related pedagogy.
  • Knowledge of the statutory requirements of equality and diversity, health and safety, safeguarding, and child protection.

Skills and Abilities:

  • Ability to work effectively with students with complex needs.
  • Ability to work as part of a team, to deliver a holistic educational package.

Please click here to view the full Job Description.

Qualifications

  • Essential: Ability to work at a minimum of Level 2, in English and Maths.
  • Desirable: Degree in a related subject, a recognised teaching qualification e.g. level 5.

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