Hi, we're Oscar. We're hiring a Senior Director, Payment Integrity (Edits) to join our Payment Integrity team.

About the role

As the Senior Director of Payment Integrity, this role is responsible for continuous improvement and compliance of pre-payment claims services and solutions, with focus on editing and FWA. Responsible for establishing a best in class standard for pre-payment payment integrity operational performance at Oscar. You will build the department function and drive quantitative and qualitative excellence across pre-payment services.

You will report into Vice President of Payment Integrity. You will be management level: Senior Director

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office ( in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $192,000 - $252,000 per year. The base pay for this role in all other locations is: $172,800 - $226,800 per.year You are also eligible for employee benefits, monthly vacation accrual up to 10 days per year, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities

● Set, drive and execute on the pre-payment payment integrity strategy and vision to enhance the program’s overall value, including determining and uncovering new opportunities

● Collaborate with Operations, Technology, and Network team leadership to identify and implement pre-payment editing performance strategies

● Manage payment integrity vendor relationships to build best in class program for editing and FWA

● Lead creation of short- and long-term roadmap planning process to meet organization goals, identifying important resources and requirements to meet plans' goals

● Establish and set checks to ensure compliance with industry regulations, internal policies and best practice principles around claims processing and editing are being followed

● Oversee monitoring of pre-payment editing to ensure that claims processing meets performance metrics around quality, member and provider satisfaction

● Own and continuously evaluate financial performance of the department

● Drive the budgeting process and the fiscal performance for the team in association with the leadership team

● Compliance with all applicable laws and regulations

Qualifications

• A bachelor's degree or commensurate 4 years of experience
• 15+ years experience in a cross-functional operations environment
• 3+ years of experience working at a health plan/payer
• Extensive knowledge of claims operations and processing, insurance products, contracts, and regulatory and policy language
• Experience analyzing and improving processes and workflows
• Experience working with technical teams (i.e. engineering and product) to communicate our requirements, design tooling, and support technical troubleshooting
• People management skills and team leadership experience with ability to prioritize, allocate work and manage across multiple high-value projects at once
• Experience forming data-driven, concrete answers in a world with imperfect information
• Excellent leadership and communication skills to drive decision-making and results across multiple partners

Bonus Points

• Certified professional coder or other clinical credentials

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role

The Senior Manager, Customer Success Operations will play an important role in helping our Customer Success Managers (CSMs) to reach goals through analytics, insights, process design, and leading key cross functional initiatives.  

Key Responsibilities

• Develop and execute the company’s long term strategic roadmap for our customer heath infrastructure and operations, through building strategy, processes, tools, workflows, and through continued evolution of our Gainsight platform
• Work with senior leadership, product management, and customer success leaders to drive prioritization of product and other investments to optimize retention and upsell
• Analyze business performance (retention, upsell) to identify opportunities for 10x improvement in customer outcomes and revenue growth.
• Define and lead strategic and operational CS programs to successful completion including but not limited to: 
• Developing and operationalizing Customer segmentation strategy 
• Developing resource allocation and capacity plans
• Revamping Customer journey development, lifecycle management processes and playbooks
• Customer Health Scoring
• Ensure there is visibility into the performance of the business through key leadership reports / insights and a leadership operating model
• Partner with Customer Success leadership and Revenue leadership to drive strategy and operations for the next phase of growth

Qualifications

• Gainsight implementation and enablement experience required
• 8+ years of experience supporting internal stakeholders in an analytical / operational role (CSM teams, Renewal teams, revenue teams). Prior experience as a customer success manager is a plus
• Demonstrated ability to develop insights & recommendations to drive 10x improvements for a saas business.
• Progressive experience with operations or related experience with a technical SaaS or subscription software service
• Experience with customer success journey tool Gainsight or Totango. 
• Experienced leading cross-functional initiatives in mid-sized or large organizations
• Strong verbal and written skills with a strong ability to articulate and communicate strategies and plans
• Management experience not required but a plus

Traits

• Customer empathy
• Consultative; ability and desire to drive value for customers based on unique needs
• Collaborative; partner across functions
• Intellectually curious; driven to expand cybersecurity domain and professional expertise
• Metrics driven; ability to translate customer needs into achievable goals and operate well in a data driven environment

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is $140,000-155,000.  Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   

About This Role

Are you a passionate and driven individual with a keen interest in marketing? We are seeking an enthusiastic Marketing Associate to join our dynamic Product Marketing Team and contribute to the growth of our innovative digital health company. As a Marketing Associate, you will play a pivotal role in executing marketing tactics to promote our industry-leading products and services. Your primary focus will be to drive growth in customer volume and usage, increase brand visibility, and foster loyalty among our established customers. This role is tactical, results-driven, with some operational responsibilities.

This is an excellent opportunity for an emerging marketer to acquire practical experience and create a measurable impact in a fast-growing company. We are seeking an individual who can work intelligently, seamlessly blending quality and speed to efficiently manage and execute tasks.

Essential Job Functions:

The Marketing Associate drives product and service adoption by supporting the Product Marketing team in both traditional and digital marketing activities.

1. Multi-channel content creation

• Translate strategic messaging into effective and compelling content across various customer-facing marketing assets, ensuring consistency and alignment with overall marketing goals
• Take a proactive role in creating and refining a diverse range of customer-facing marketing materials, including but not limited to digital and printed collateral, sales aids, website content, social media posts, and product brochures
• Leverage creativity and market insights to tailor content for different channels, optimizing each piece to resonate with target audiences and enhance overall brand communication

2. Quality assurance and compliance

• Conduct rigorous reviews of marketing assets to maintain high-quality standards and ensure accuracy in conveying product information
• Collaborate with legal and compliance teams to ensure that all content adheres to regulatory requirements and industry standards, mitigating any potential risks associated with marketing communications

3. Performance analysis

• Consistently analyze and synthesize data from dashboard reports, encompassing metrics such as product adoption and digital campaign performances
• Present summarized findings during team meetings and broader inter-departmental gatherings to facilitate informed discussions and strategic decision-making

4. General operational support:

• Provide comprehensive operational assistance for marketing activities, facilitating the smooth review and approval of marketing content, including the review and alignment of redline suggestions and necessary changes
• Be familiar and knowledgeable on how to navigate document control software and tools

5. Industry sessions support:

•  Offer support for society events, symposia, trade shows, and national or regional industry scientific sessions through in-person participation. Additionally, assist the commercial team by staffing the exhibition booth and engaging with potential customers

6. Cross functional collaboration:

• Collaborate closely with cross-functional teams (sales, sales training/enablement, product management, legal, regulatory) to facilitate content creation, review, alignment and approval

Qualifications:

• Strong communication skills, with the ability to deliver compelling presentations
•  Passionate about collaborating across the commercial organization including sales to cultivate impactful partnerships that drive business growth
• Acute attention to detail and strong ability to work in project-based setting
• Adaptable team player comfortable thriving in a collaborative, fast-paced, and results-driven environment
• Service-oriented and responsive mindset, demonstrating a commitment to going the extra mile to achieve desired outcomes
• Proven capacity to think critically and navigate complex situations with agility and creativity
• Reliable and conscientious, consistently meet deadlines and deliver dependable results
• Adept at managing multiple projects concurrently, ensuring on-time completion with a high degree of accuracy
• Possess a strong passion and curiosity about the healthcare space
• Minimum of 2-4 years of experience in a marketing coordinator or associate role
• Bachelor's degree in marketing or a related business field

Travel:

Estimated 10-15% travel

If you are a motivated early-career marketer passionate about advancing healthcare through innovative medical devices and services, we welcome you to apply for the Marketing Associate position. Join us in revolutionizing patient care and be part of the dynamic digital health field. Apply now to make a meaningful impact.

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-SB-1
#LI-Remote

Please note: YouMUST CURRENTLYreside in North America to be considered for this position. NO EXCEPTIONS.

Fastly has a globally distributed platform with a well connected network to peers and transits. Our servers generate a massive amount of telemetry which is enriched by ingress and egress traffic flow information. With this volume of data comes some interesting challenges around noise, multiple interpretation of signals and being able to tell cause and effect apart. 

We are always interested in generating clean signals from our network telemetry so they are always  actionable. And we look for ways we can create closed feedback loops to build self-healing systems.  

We are looking for a technical leader with experience in designing, building and operating distributed systems that are scalable, fault tolerant and easy to manage. The pipelines you will work with are near realtime telemetry and some of them are extremely  latency sensitive as they are part of traffic engineering controller inputs. You will also be responsible for running complex troubleshooting that requires new telemetry to be introduced or when the issue spans multiple parts of the stack.

This role will be in our network systems group. You can expect complex but fun challenges in near-real-time analysis and distributed systems while working closely with network engineers and kernel engineers.

What You'll Do

• Lead multi-functional initiatives, collaborate and gather requirements from cross functional teams and translate them into software features that can increase automation capabilities 
• Design, implement and operate distributed control systems that collect and aggregate large amounts of data to manage network services and configuration
• Be the point person to run complex troubleshooting when the problem spans multiple complex sub systems
• Consider scalability, security, performance and reliability in the design of the applications you support
• Build relationships with other teams and act as technical lead in conversations inside and outside the team
• Help identify new areas of opportunity in existing products, and draft solutions to support those efforts
• Mentor junior engineers and give them opportunities to grow inside your projects

What We're Looking For

• You have a minimum of 7 years of experience building or operating networking/distributed/cloud systems
• You have at least 7 years of hands on experience with design and development of software components on Unix/Linux platforms
• Experience with projects related to low-latency data collection and analysis
• You have at least 4 years of experience in writing elegant and maintainable Rust, Python and/or Go code

We'll be super impressed if you have experience in any of these:

• Experience with GCP (Google Cloud Platform) or AWS infrastructure
• Implementation skills with network data structures such as graphs, tries, etc.
• Experience with Machine Learning & Analytical tools
• Experience with infrastructure as code systems like terraform and Kubernetes
• Familiarity with network protocols such as DNS and TCP

Work Hours: 

• This position will require you to be available during core business hours. 

Work Locations & Travel Requirements: 

This position is open to San Francisco, CA and US (Remote). 

The preferred locations for this position are:

• San Francisco, CA

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

We are willing to consider remote candidates in US (Remote). 

This position may require travel as required by your role or requested by your manager.

Salary: 

The estimated salary range for this position is $181,220 to $226,520.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a non-accrual vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

About the Role

As a Compensation Associate on the Stitch Fix team,  you will support the Total Rewards function in identifying ways to improve and simplify compensation processes. You’ll have the opportunity to work directly with Total Rewards team leadership to bring to life innovative compensation programs in alignment with our vision for the next generation of total rewards @ Stitch Fix.

You're excited about this opportunity because you will…

• Take on a critical role on a team that’s highly innovative, with a clear vision and deep commitment to our compensation philosophy. Lean into a broad scope of work that includes salary and equity programs, rewards and recognition, and executive compensation
• Work collaboratively across the company, spanning a diverse job population including data science, engineering, creative, merchandising, operations, corporate functions, and more
• Partner closely with our People Analytics team to enhance and scale workforce analytics, with Finance to strengthen compensation budgeting, and Equity Administration
• Own analytics for ongoing programs and processes as well as special projects related to operational efficiency, program design and other strategic priorities

We’re excited about you because…

• You have 2-4 years of experience in compensation, including job matching and job pricing
• Public company experience is preferred
• You are an Excel expert
• You have strong analytical skills with the ability to effectively interpret data and create meaningful, understandable models, reports and metrics
• You have a growth mindset – you’re constantly thinking about how to work smarter, and take on the next challenge
• You pay attention to detail, and deliver high-quality, error-free work products
• You thrive working in a fast-paced environment with quickly changing business needs
• You're highly self-motivated, have a stellar work ethic and you're looking for the right company to support your growth
• Above all else, you are Bright, Kind and Motivated by Challenge!

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US and UK. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. 

Who are Tide:

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. 

Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.

What we’re looking for:

We're looking for a brilliant Product Manager to join Tide’s payments team as we build an scalable BaaS platform internally to support products to solve the most important problems for micro, small & medium enterprises and at the same time support internalisation ambitions. We want someone that is excited to join a rapidly growing scale up and contribute in building the Banking Infrastructure that can be scalable across markets

You will work directly with a development team and collaborate with your payments team members and other teams across Tide. Your responsibilities will include but not be limited to:

• Owning the account lifecycle (open, manage & close) and ledger products within the internal BaaS platform and ensuring information is in sync with external Banking partners
• Working closely alongside designers, developers and marketers to build and launch new account products and features and improvements to existing ones
• Working closely with other product teams within & outside payments to collect requirements & pitch the opportunity in launching purpose driven accounts
• Steering your development teams and defining and prioritisation of  the products in detail - also working on risk mitigation with internal and external stakeholders
• Ensuring that requirements from the different stakeholders are fully understood and met within your product scope.
• Ensuring that other teams, such as risk and compliance, finance, operations are fully equipped to support new products and features pre- and post launch
• Prioritising initiatives as well as well-prepared communication to stakeholders at different levels. 

You’ll be a great fit if:

• You love taking ownership on the products you are responsible for and have a getting things done mentality
• You feel confident on owning your own path of success in a fast-growing company
• You have a good understanding of technology, new-age banking trends & payments industry
• You have at least 4 years of experience in building payment products or payment related products across the product development lifecycle from scoping to delivery. Any experience in building payment platforms is preferred
• You have worked in a smaller, fast moving company where priorities can change and processes may need to be created from scratch
• You have a hands on mentality, working with suppliers, and finding ways around issues as they arise.
• You have extensively used data at every step in your last few stints to guide all your decisions making
• You are capable of managing and prioritising various products and features at different life cycle stages - considering impact on revenue and customers.
• You are managing different points of view and create clarity across the organisation by having a structured communication approach

What you’ll get in return: 

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of INR 40,000 per year
• Additional health & dental insurance
• Mental wellbeing platform
• Food vouchers from Pluxee (Formerly Sodexo)
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Share options

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

#LI-AJ1

Polygon and The Verge are seeking a temporary Marketing Strategist (20 week assignment)to help support the brand's marketing and revenue objectives, spanning multiple lines of businesses, sponsorships, and special projects. The ideal candidate will serve as a key player across different teams to develop and maintain a consistent pipeline of brand opportunities and report into the General Manager of Polygon and The Verge, part of the Network Development group.

As Polygon and The Verge continue to grow both in terms of brand impact, audience scale, and complex business objectives, this role requires a creative oriented individual who is able to flawlessly manage multiple work streams, all while balancing insights and creativity to help grow the brands into the future.

WHO WE ARE

Polygon is a modern entertainment brand, covering the media that young people love. We connect our audience directly to the content they want to enjoy; to the culture and the inclusive community they want to be a part of; and to the stories and ideas they otherwise wouldn’t know existed.  TheVerge is an ambitious multimedia effort founded in 2011 to examine how technology will change life in the future for a massive mainstream audience.  Both are part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our

WHAT YOU'LL DO

• Collaborate with editorial and revenue leadership to develop best-in-class marketing materials, rooted in insights, a strong editorial point of view, and commercial viability
• Proactively identify audience trends and business opportunities to elevate The Verge’s and Polygon’s brand relevance among advertisers and partners
• Demonstrate a deep understanding and keen insight into market research and analysis to inform go-to-market decisions and strategic planning
• Develop key brand messaging and positioning to support macro-level brand needs, as well as specific in-market and RFP-based requests
• Partner with cross-functional teams to generate sales opportunities and sponsorships, overseeing the process from ideation and development to partner education
• Preemptively navigate and optimize processes throughout the sales cycle to better serve both external and internal partners, including optimizing processes and organizational structure
• Maintain an editorial calendar and a database of marketing collateral for both sales and brand development partnerships
• Participate in partnership meetings to pitch and sell-through editorial programs
• Provide additional support for special projects across Polygon and The Verge, encompassing events, communications, content production, and more

WHO YOU ARE

• 3 - 4 years of experience in brand, advertising or a creative strategy marketing function
• Excels at presentation creation, with an eye towards beautiful and impactful storytelling. Must be comfortable building decks from scratch (especially Google Slides)
• Shows attention to detail in a fast-paced media and entertainment environment
• Deep understanding of media planning, sponsorships, and packaging across platforms
• Committed to supporting to supporting journalism and understands the ethical lines of editorial and advertising
• Immersed in gaming, entertainment, and technology news, culture, and trends

  WHY VOX MEDIA?

  WHAT WE OFFER

  This is a temporary, full-time position.This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

   

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

Clover is reinventing health insurance by working to keep people healthier.

Our Marketing Team is a group of strategic problem-solvers working to drive growth and deepen engagement among our internal sales agents, brokers, and prospects. Come join us in our mission to expand Clover's footprint to new markets so we can better serve senior communities and fix healthcare for those who need it most.

As a Senior Marketing Associate focused on member communications, you will be responsible for working with operations leadership to plan and executing our member communications strategy. You'll work across multiple teams to ensure the member communications strategy is consistent and well represented. You will be expected to pivot between thinking about the member community’s needs to supporting Clover’s member retention goals to determining the best tactics to retain and educate our membership base.

As a Marketing Associate, Member Communications, you will:

• Support brand and marketing strategies to members, contributing insights and implementing project management tools to ensure efficiencies.
• Serve as a contributor to member communications strategy throughout the year.
• Ensure campaign approaches / content are consistently set across all channels and compliant with CMS Guidelines and Templates.
• Collaborate with marketing team (copy and design team, digital/tech) and peers on campaign development, including target audience definition and creative development.
• Work cross-functionally with operations and key stakeholders from Compliance, Plan Operations, and STARS to support Clover’s overall retention and growth goals.
• Own the internal creative process for the creation and approval of all member communication materials.
• Identify gaps in processes and workflows and implement operational improvements to automate tasks while maintaining compliance with CMS and HIPAA guidelines.
• Build strong partnerships to understand what cross-functional workflows can be streamlined to ensure scalability and continued compliance.
• Partner with external vendors.

You will love this job if:

• You are hyper-organized and detail oriented, with the ability to project manage multiple streams in an organized, timely, and transparent manner.
• You are a curious and ambitious learner with a desire to understand the impact of a strong digital footprint in the healthcare space.
• You are a great communicator and an even stronger proofreader with a collaborative work style and experience working with multiple stakeholders to get things done.
• You are mission-driven and focused. Marketing in healthcare requires patience. You are intrinsically motivated and want to do the right thing by our members and partners.
• You want to make a difference. You thrive when you are driving initiatives forward at a fast pace and welcome challenges that have great impact.
• You are excited by how technology can not only change the healthcare landscape, but also how it can immensely improve the health, happiness, and quality of life of our members.

You should get in touch if:

• You at least 4 years of experience working in member communications and retention strategy and execution of campaigns
• You have Medicare Advantage experience and understand the marketing guidelines, preferred.
• You have experience working with ad agencies and/or marketing vendors.
• You have experience using project management tools such as Wrike, although not required.
• You have pride in the quality of your work and impact on member's lives.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Colorado/Washington Pay Range

$79,200 - $108,900

California/New Jersey/New York Pay Range

$79,200 - $121,000 

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Overview

About the Role - 

As Instacart continues its rapid expansion, we are looking to add additional Sales Associates to our Brand Partnerships team. Sales Associates will be responsible for managing a book of business composed of both active and inactive brand partners. Sales Associates are the main point of contact for their assigned brands and own all aspects of the advertising relationship. 

In addition to managing advertiser relationships, Sales Associates are responsible for sharing feedback about advertiser’s experience with Instacart's self-service platform with our Product Management teams in order to drive improved experiences and capabilities

About the Team - 

The Instacart Brand Partnerships team is responsible for managing Instacart’s relationship with CPG brand partners. The team’s remit is to act as strategic consultants to accelerate the revenue growth of CPG brands on Instacart. The team works closely with internal cross functional teams from product, comms, marketing, insights and analytics to drive value and excitement with our partners. 

About the Job 

• Build and maintain relationships with a book of actively advertising emerging brands
• Prospect new advertisers to the platform, assisting with campaign creation, launch and renewal
• Maintain a high volume of weekly inputs, including scheduled client meetings and emails
• Reach and exceed KPIs including activations, retained advertisers and revenue
• Act as a primary point of escalation for technical issues
• Generate weekly campaign reports and monthly / quarterly reviews
• Support the launch of new programs and features
• Support product teams in determining the right priorities for product improvements to help scale ad products for small to medium sized businesses

About You

Minimum Qualifications

• 1-4 years of experience in a sales environment
• Strong time management and organizational skills
• Excellent communication skills
• Creative problem-solver
• Comfortable analyzing and speaking to data/insights. 
• Familiarity with tools of the trade (eg. Microsoft Office, Excel, Google Drive)

Preferred Qualifications

• CPG experience
• Digital media experience

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